Payment policy

  • Payment is due in advance of the program start date.
  • If your program requires advance readings/preparation, payment must be received before course material can be sent to you. The cost of non-returned resource materials and/or completed assessment tools is non-refundable.
  • The program fee is payable and non-refundable 29 days prior to the start of the seminar.
  • Fees and dates are listed on each program page.
  • Fees include program material and a certificate of completion.
  • All programs include refreshment breaks and lunches. If you have any food allergies/dietary requirements, please provide notification with your registration. A substitute lunch will be provided.
  • Fees, dates, and facilitators are all subject to change at any time.
  • Save 10% if you register 3 or more individuals from the same company 6 weeks prior to a seminar.

Withdrawal/refund policy

  • A 100% refund of the tuition fee, less a $50 administration fee, will be issued if requested 30 days prior to the start of the course.
  • Participants wishing to withdraw from a seminar must do so, in writing, to our mailing address.

Cancellation and substitution policy

  • Participants may be substituted if notice is provided in advance of the program start date.
  • Non-attendance will incur the full program fee.
  • UNB, Saint John College reserves the right to cancel or re-schedule programs due to insufficient registrations. In such circumstances, 2 weeks’ notice will be provided to program participants.

Certificate of completion

  • Your certificate of completion will be awarded at the end of the program.

Check-in procedure

  • Please arrive 15 - 20 minutes prior to the start of your program. Proceed directly to the learning facility where you will be checked in and directed to your classroom.