Frequently Asked Questions | Financial Services | UNB

Frequently Asked Questions

You can view your student fee statement (account balance) at any time.


Fee payment due dates require that all payments be made prior to UNB Student Accounts & Receivables' end of business day.  See our hours of operation.


Please meet with a supervisor at Financial Services to discuss your situation, as a payment plan may be arranged with you.


If you're an international students, you can pay your tuition in your own currency.


You will receive an email notification, to your UNB email address, indicating that we have processed your loan. If you have not received this notification from us prior to the fee deadline, you do need to contact Financial Services to avoid the late payment fee.


Yes.  Interest will be charged on all outstanding balances the month after the fee payment deadline.  Interest is calculated at an annual rate of 12 % and is based on the daily account balance.  It is applied to the student's account on a monthly basis.


A late payment fee of $75.00 will be applied to your student account if your payment is not received by 4:30 pm on the due date.  When paying by online banking, please allow 3-5 business days processing time.  For online credit card payments, please allow 2 business days.


In keeping with federal privacy legislation, parents, guardians, spouses and other third parties require consent from the student for whom they wish to access account information to make tuition and fee payments. Students may specify who has access to their tuition and fee balance information by filling out a financial consent form.

We can only provide fee information to parents, spouse or any other individual, if you have completed this form.


You will lose access to Desire2Learn and computer labs. You will not be able to access library books or your email. Your courses are then removed from your record. At that point, you also lose access to the University Recreation services and all health insurance benefits.

You will be charged $125 to be added back into your courses.


Undergraduate Students - Student Union Health and Dental Plan 

Master's and PhD Students - GSA Health and Dental Plan 

 


UNB was the very first university to join the HigherEdPoints program, which allows students to fund their school fees by using anyone’s Aeroplan® Miles, TD Points and/or CIBC Aventura® Points for HigherEdPoints credits.

Instead of redeeming loyalty points for a flight or merchandise, students, parents and other relatives, as well as donors can redeem their points to help pay for your education.

33,750 Aeroplan® Miles = $250
35,000 CIBC Aventura Points = $250
62,500 TD Points = $250


If you have questions that are not answered here, or elsewhere on our website, contact the Student Accounts & Receivables Department by calling 506-453-4624 or emailing stufees@unb.ca.


Who do I contact - a guide for Students

The lists below will help guide you in getting your questions and concerns resolved.