Type: Unscheduled Outage

Issue Status: Updated

Outage Date: Thu, 09 Jul 2026 14:11:00 - Thu, 9 Jul 2026 14:22:00

Services Affected: Wireless,VoIP,Network

Locations Affected: Saint John

Original Details:

UNB's wired/wireless are currently experiencing intermittent issues on the Saint John Campus

As a result, all IT services may be unavailable in this location, including:

• UNB’s wireless (eduroam) & wired networks (internet) 
• Printing  
• All Microsoft 365 services (Teams, email, OneDrive, etc.) 
• VoIP telephone services (Teams Calling) 
• UCard services (UCard Online, eAccounts app, gift deposits, photo upload)
• Network drives (ex: J:, P:, H:) 
• MyUNB Intranet access
• Colleague access
• Footprints (Request Tracking) 
• All UNB webpages 
• Cascade (CMS) 
• D2L Brightspace 
• Both UNB and non-UNB websites (Google, Facebook, etc.) 

No email or voicemail messages will be lost during the outage. All email and voicemail messages will be put in a queue and delivered when services are restored.

Secure door access will not be impacted, and mobile IDs will be accessible via the wallet.