Type: Scheduled Outage

Issue Status: Resolved

Outage Date: Wed, 10 May 2023 06:00:00 - Wed, 10 May 2023 07:35:00

Services Affected: Network

Campus Affected: Fredericton

Revised Content:

The necessary maintenance on UNB’s network equipment in Sir Howard Douglas Hall has been completed successfully.

Original Details:

On Wednesday, May 10th from 6:00a.m. - 8:00a.m. (two hours), ITS will be performing necessary maintenance on UNB’s network equipment in Sir Howard Douglas Hall.

As a result, during that time, accessing IT services will be intermittent in the building, including:

• Access to the Internet on UNB’s wireless (eduroam, public@unb) and wired networks
• Printing
• All Microsoft 365 services (Teams, email, OneDrive, etc.)
• VoIP telephone services (Teams Calling)
• UCard services (UCard Online, eAccounts app, gift deposits, photo upload)
• Network drives (e.g.: J:, P:, H:)
• MyUNB Intranet access
• Colleague access
• Footprints (Request Tracking)
• All UNB webpages
• Cascade (CMS)
• D2L Brightspace
• Both UNB and non-UNB websites (Google, Facebook, etc.)

No email or voicemail messages will be lost during the outage. All email and voicemail messages will be put in a queue and delivered when services are restored.

Secure door access will not be impacted, and mobile IDs will be accessible via the wallet.