Type: Unscheduled Outage

Issue Status: Resolved

Outage Date: Mon, 01 May 2023 14:25:00 - Tue, 2 May 2023 08:25:00

Services Affected: Network

Campus Affected: Fredericton

Revised Content:

Services have been restored.

Original Details:

Due to the power outage, UNB's wired/wireless are currently unavailable in Sir Howard Douglas Hall.

As a result, all IT services will be unavailable in this location, including:

• UNB’s wireless (eduroam) & wired networks (internet) 
• Printing  
• All Microsoft 365 services (Teams, email, OneDrive, etc.) 
• VoIP telephone services (Teams Calling) 
• UCard services (UCard Online, eAccounts app, gift deposits, photo upload)
• Network drives (ex: J:, P:, H:) 
• MyUNB Intranet access
• Colleague access
• Footprints (Request Tracking) 
• All UNB webpages 
• Cascade (CMS) 
• D2L Brightspace 
• Both UNB and non-UNB websites (Google, Facebook, etc.) 

No email or voicemail messages will be lost during the outage. All email and voicemail messages will be put in a queue and delivered when services are restored.

Secure door access will not be impacted, and mobile IDs will be accessible via the wallet.