Type: Scheduled Outage

Issue Status: Resolved

Outage Date: Tue, 01 Nov 2022 22:30:00 - Tue, 1 Nov 2022 23:30:00

Services Affected: Network

Campus Affected: Fredericton

Revised Content:

The maintenance on the internet connection to the Fredericton campus is complete.

Original Details:

On Tuesday, Nov. 1 from 10:30 - 11:30 p.m. (1 hour), UNB’s commercial internet provider will be performing maintenance on the internet connection to the Fredericton campus.

As a result, the following services may be intermittently unavailable on the Fredericton campus during this time:

• UNB’s wireless & wired networks (internet)
• Printing and photocopying; including to UNB lab printers
• All Microsoft 365 services (Teams, email, OneDrive, etc.)
• VoIP telephone services (Teams Calling)
• UCard services (UCard Online, eAccounts app, gift deposits, photo upload, PHIL stations and purchases made with UCard cash)
• Network drives (ex: P:, H:)
• MyUNB Intranet
• Colleague
• Footprints (Request Tracking)
• All UNB webpages
• Cascade (CMS)
• D2L Brightspace
• Non-UNB websites (Google, Facebook, etc.)

Note: These services will continue to be accessible remotely and from the Saint John and Moncton campuses.

No email or voicemail messages will be lost during the outage. All email and voicemail messages will be put in a queue and delivered when services are restored.

Secure door access will not be impacted, and mobile IDs will be accessible via the wallet.