Type: Scheduled Outage

Issue Status: Resolved

Outage Date: Sat, 06 Nov 2021 18:30:00 - Sun, 7 Nov 2021 00:30:00

Services Affected: Wireless,Web,VoIP,Voicemail,Virtual Private Network (VPN),Virtual Lab,UCard,SharePoint,Printing,Other,Network,MyUNB Intranet,Mobile App,Library,Lab Computers,Infosilem Room Booking,File Sharing,eServices,Entrinsik Informer,Email,D2L Brightspace,Colleague,Cascade CMS,Authentication

Campus Affected: Fredericton

Revised Content:

Maintenance on UNB’s network equipment on the Fredericton campus has been successfully completed.

Original Details:

On Saturday, Nov. 6 from 6:30 p.m. to Nov. 7 at 12:30 a.m. (6 hours), ITS will be performing maintenance on UNB’s network equipment on the Fredericton campus.

As a result, during the outage, there will be no internet or access to IT services when on the Fredericton campus, including:

• UNB’s wireless & wired networks (internet)
• Printing and photocopying; including to UNB lab printers
• All Microsoft 365 services (Teams, email, OneDrive, etc.)
• VoIP telephone services (Teams Calling)
• UCard services (UCard Online, eAccounts app, gift deposits, photo upload, PHIL stations and purchases made with UCard cash)
• Network drives (ex: P:, H:)
• MyUNB Intranet
• Colleague
• Footprints (Request Tracking)
• All UNB webpages
• Cascade (CMS)
• D2L Brightspace
• Non-UNB websites (Google, Facebook, etc.)

Note: These services will continue to be accessible when working remotely and from the Saint John and Moncton campuses.

No email or voicemail messages will be lost during the outage. All email and voicemail messages will be put in a queue and delivered when services are restored.

Secure door access will not be impacted, and mobile IDs will be accessible via the wallet.