Type: Scheduled Outage

Issue Status: Resolved

Outage Date: Mon, 12 Jul 2021 12:00:00 - Mon, 12 Jul 2021 13:00:00

Services Affected: Wireless,Web,VoIP,Voicemail,Virtual Private Network (VPN),Virtual Lab,UCard,SharePoint,Printing,Other,Network,MyUNB Intranet,Mobile App,Library,Lab Computers,Infosilem Room Booking,File Sharing,eServices,Entrinsik Informer,Email,D2L Brightspace,Colleague,Cascade CMS,Authentication

Campus Affected: Fredericton

Revised Content:

Our team completed the network maintenance as scheduled.

Original Details:

On Monday, July 12 from 12:00 p.m. - 1:00 p.m. (one hour), ITS will be performing maintenance on UNB’s network equipment in LB Gym, Enterprise 1 building, Bailey Hall, and Tilly Hall.

As a result, all IT services will be unavailable in these locations during the outage, including:

-UNB’s wireless & wired networks
-All Microsoft 365 services (Teams, email, OneDrive, etc.)
-VoIP telephone services (Teams Calling)
-UCard services
-Access to network printing and drives
-myUNB Portal and MyUNB Intranet
-Colleague
-eServices
-Footprints (Request Tracking)
-All UNB webpages
-CMS
-D2L Brightspace
-Non-UNB websites (Google, Facebook, etc.)

No email or voicemail messages will be lost during the outage. All email and voicemail messages will be put in a queue and delivered when services are restored.