Type: Unscheduled Outage

Issue Status: Resolved

Outage Date: Tue, 03 Sep 2024 15:25:00 - Wed, 4 Sep 2024 08:30:00

Services Affected: Wireless,Web,VoIP,Voicemail,Virtual Private Network (VPN),Virtual Lab,UCard,SharePoint,Printing,Other,Network,MyUNB Intranet,Mobile App,Library,Lab Computers,Infosilem Room Booking,File Sharing,Entrinsik Informer,Email,D2L Brightspace,Colleague,Cascade CMS,Authentication,Entrinsik Informer (Maint)

Campus Affected: All UNB Campuses

Revised Content:

Access has been restored to the affected UNB accounts. 

Original Details:

Some students, faculty and staff may be unable to access their UNB IT Services that require you to login, including, but not limited to:

• Desire2Learn (D2L)
• Colleague Self-Service (Course registration, Leave requests, My Course Assignments, etc.)
• Colleague
• Footprints
• UCard services (Add money to your UCard and Upload your UCard Photo services only)
• UNB Email
• MyUNB Intranet
• UNB’s Wi-Fi (eduroam)
• UNB VPN
• Printing
• CMS (Cascade)

Our team is working to resolve this issue as quickly as possible.