Type: Scheduled Outage

Issue Status: Resolved

Outage Date: Wed, 19 Jul 2017 06:00:00 - Wed, 19 Jul 2017 07:00:00

Services Affected: MyUNB Intranet,Email,D2L Brightspace,eServices,Colleague,File Sharing,Web,Wireless,Mobile App,VoIP,Network

Campus Affected: ECN Shared Services,Fredericton

Revised Content:

The maintenance on UNB's firewall has been successfully completed. 

As a result, access to the following services are now available on the Fredericton campus.

From On Campus:

CANARIE & ECN services
Non-UNB websites and services (ex: gmail, Facebook, etc.)
D2L Brightspace
UCard Services, including:
UCard Online
UCard Gift Deposits
UCard App

From Off Campus:

All UNB email
myUNB Portal
UCard Services, including:
UCard Online
UCard Gift Deposits
UCard App
Network drives (P: drive, H: drive, etc.)
Colleague
eServices
Footprints
CMS
All UNB webpages
UNB’s Virtual Private Network (VPN)
The UNB App

If you have any questions, please contact the UNB Service Desk (formerly the Help Desk) at 453-5199 or servicedesk@unb.ca.
 

Original Details:

On Wednesday, July 19 from 6 a.m. to 7 a.m. (1 hour) ITS will be performing maintenance on UNB's firewall.

As a result, access to the following services will be intermittently unavailable on the Fredericton campus during this time.

From On Campus:

• CANARIE & ECN services
• Non-UNB websites and services (ex: gmail, Facebook, etc.)
• D2L Brightspace
• UCard Services, including:
  
  • UCard Online
  • UCard Gift Deposits
  • UCard App

From Off Campus:

• All UNB email
• myUNB Portal
• UCard Services, including:
  
  • UCard Online
  • UCard Gift Deposits
  • UCard App
• Network drives (P: drive, H: drive, etc.)
• Colleague
• eServices
• Footprints
• CMS
• All UNB webpages
• UNB’s Virtual Private Network (VPN)
• The UNB App

No email messages will be lost during the outage. All emails will be put in a queue and delivered when services are restored.

If you have any questions, please contact the UNB Service Desk (formerly the Help Desk) at 453-5199 or servicedesk@unb.ca.