| MyPrint for Web is Currently Unavailable | | Unscheduled Outage | Resolved | Printing | All UNB Campuses | |
| RESOLVED: Colleague and Colleague Self-Service Test Environments (Coltest) Unavailable Beginning Wednesday, April 23 at 8:15 a.m. | | Scheduled Outage | Resolved | Colleague Test (Coltest) | All UNB Campuses | |
| RESOLVED: Users may be unable to share new files or view previously shared files within Microsoft Teams | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED: Colleague and Colleague Self-Service Test environments will be unavailable on Today, April 9 from 9:30am to 10:30am (1 Hour) | | Unscheduled Outage | Resolved | Colleague Test (Coltest) | All UNB Campuses | |
| RESOLVED: Colleague is Currently Experiencing issues with Searching for People | | Unscheduled Outage | Resolved | Colleague | All UNB Campuses | |
| RESOLVED: ITS performing maintenance on Colleague and Colleague Self-Service on March 30 from 6 - 10 a.m. (4 hours) | | Scheduled Outage | Resolved | Colleague | All UNB Campuses | |
| RESOVLED: Informer 5 Reporting Intermittently Unavailable on Saturday, March 29 from 10 a.m. - 2 p.m. (4 hours) | | Scheduled Outage | Resolved | Entrinsik Informer | All UNB Campuses | |
| RESOLVED: D2L BrightSpace is currently unavailable | | Unscheduled Outage | Resolved | D2L Brightspace | All UNB Campuses | |
| Entrinsik Informer is Currently Unavailable | | Unscheduled Outage | Resolved | Multiple | All UNB Campuses | |
| RESOLVED: Entrinsik Informer is Currently Unavailable | | Unscheduled Outage | Resolved | Entrinsik Informer | All UNB Campuses | |
| RESOLVED: Entrinsik Informer is Currently Unavailable | | Unscheduled Outage | Resolved | Entrinsik Informer | All UNB Campuses | |
| RESOLVED: ITS performing network maintenance for Saint John campus on March 25 beginning at 10 p.m. | | Scheduled Outage | Resolved | Multiple | Saint John | |
| CANCELLED: Colleague test environment (Coltest) unavailable beginning Tuesday, April 1 at 8:15 a.m. | | Scheduled Outage | Resolved | Colleague Test (Coltest) | All UNB Campuses | |
| RESOLVED: Colleague and Colleague Self-Service Test environments will be unavailable on Sunday, March 23 from 6 - 7 a.m. | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED: Entrinsik Informer is Currently Experiencing System-wide Performance Issues | | Unscheduled Outage | Resolved | Entrinsik Informer | All UNB Campuses | |
| RESOLVED: ITS Performing Maintenance on Saint John Servers on Sunday, March 16 from 6 a.m to 2 p.m. (8 Hours) | | Scheduled Outage | Resolved | Other | Saint John | |
| RESOLVED: Informer 5 Reporting will be unavailable for maintenance on March 16 from 6:00 a.m. - 6:00 p.m. (12 hours) | | Scheduled Outage | Resolved | Entrinsik Informer | All UNB Campuses | |
| RESOLVED: UNB Network Services are Currently Unavailable in Neville Homestead, Campus House and Incutech 1 | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| RESOLVED: ITS will be Performing Necessary Maintenance on Student Printing (PaperCut) on Sunday, March 9 from 6 – 8 a.m. (2 hours) | | Scheduled Outage | Resolved | Printing | All UNB Campuses | |
| Ellucian will be Performing Necessary Maintenance on Ellucian Experience (MyUNB App) Today, March 7 from 4 – 6 a.m. (2 hours) | | Scheduled Outage | Resolved | Mobile App | All UNB Campuses | |
| RESOLVED: Resetting UNB Passwords and Other Online Tools Unavailable on Thursday, March 6 from 6-8 p.m. (2 hours) | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED: Colleague is Currently Unavailable | | Unscheduled Outage | Resolved | Colleague | All UNB Campuses | |
| ITS performing maintenance on Colleague and Colleague Self-Service on Wednesday, March 5 at 6 a.m. (1 Hour) | | Scheduled Outage | Resolved | Colleague | All UNB Campuses | |
| POSTPONED: Entrinsik Informer 5 Unavailable March 1st & 2nd | | Scheduled Outage | Resolved | Entrinsik Informer | All UNB Campuses | |
| Colleague Test Environment (Coltest) Unavailable on Thursday 27th & Friday 28th of February | | Scheduled Outage | Resolved | Colleague Test (Coltest) | All UNB Campuses | |
| ITS performing maintenance on Colleague and Colleague Self-Service on Feb. 23rd beginning at 6 a.m. | | Scheduled Outage | Resolved | Colleague | All UNB Campuses | |
| Emergency Firewall Maintenance Tonight, Thursday Feb 20 at 10PM | | Unscheduled Outage | Resolved | Network | All UNB Campuses | |
| The Colleague test environment (Coltest) will be unavailable for maintenance starting at 3:45 p.m. today, for 30 minutes. | | Unscheduled Outage | Resolved | Colleague Test (Coltest) | All UNB Campuses | |
| FortiClient VPN is Currently Unavailable from off Campus | | Unscheduled Outage | Resolved | Virtual Private Network (VPN) | All UNB Campuses | |
| Some External Websites are Unreachable from the UNB Network | | Unscheduled Outage | Resolved | Web | All UNB Campuses | |
| Emergency Firewall Maintenance Tonight (Weds Feb 19th) at 10PM | | Unscheduled Outage | Resolved | Multiple | ECN Shared Services | |
| Informer 5 Reporting unavailable on Wednesday, February 19 (Tonight) from 6:00 - 7:00 p.m. (1 Hour) | | Scheduled Outage | Resolved | Entrinsik Informer | All UNB Campuses | |
| ITS performing maintenance on the UNB VPN on Feb. 18 beginning at 10 p.m. | | Scheduled Outage | Resolved | Virtual Private Network (VPN) | All UNB Campuses | |
| UNB Network Services are Currently Unavailable in the CRI building in SJ | | Unscheduled Outage | Resolved | Multiple | Saint John | |
| The Colleague test environment (Coltest) will be unavailable for maintenance starting at 9 a.m. today, for one hour. | | Unscheduled Outage | Resolved | Colleague Test (Coltest) | All UNB Campuses | |
| ITS performing network maintenance in Marshall d’Avray Hall on Feb. 9 for 6 hours beginning at 6 a.m. | | Scheduled Outage | Resolved | Network | Fredericton | |
| Colleague is Currently Unavailable | | Unscheduled Outage | Resolved | Colleague | All UNB Campuses | |
| Entrinsik Informer is Currently Unavailable | | Unscheduled Outage | Resolved | Entrinsik Informer | All UNB Campuses | |
| Informer 5 Reporting unavailable on Sunday, January 26 from 6:00 - 7:00 a.m. (1 Hour) | | Scheduled Outage | Resolved | Entrinsik Informer | All UNB Campuses | |
| Colleague will be unavailable from 10am - 11am today, to resolve the PDF exporting issue. | | Unscheduled Outage | Resolved | Colleague | All UNB Campuses | |
| ITS performing maintenance on Colleague and Colleague Self-Service on Jan. 19 beginning at 6 a.m. | | Scheduled Outage | Resolved | Colleague | All UNB Campuses | |
| ITS performing maintenance on Colleague and Colleague Self-Service on Jan. 19 beginning at 6 a.m. | | Scheduled Outage | Resolved | Colleague | All UNB Campuses | |
| RESOLVED - Colleague Test Environment (Coltest) unavailable for two hours on Monday, January 13th beginning at 1:00 PM | | Scheduled Outage | Resolved | Colleague Test (Coltest) | All UNB Campuses | |
| Printing within UNB's Web Print (studentprinting.unb.ca) is Currently Unavailable | | Unscheduled Outage | Resolved | Printing | All UNB Campuses | |
| RESOLVED - UNB Network Services are Currently Unavailable in Singer Hall | | Unscheduled Outage | Resolved | Network | Fredericton | |
| Colleague Self-Service is Currently Unavailable | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| The Colleague test environment (Coltest) will be unavailable for maintenance from 1:00 p.m. onward today | | Scheduled Outage | Resolved | Colleague Test (Coltest) | All UNB Campuses | |
| UNB Network Services are Currently Unavailable in Saint John Campus | | Unscheduled Outage | Resolved | Multiple | Saint John | |
| ITS performing network maintenance in Head Hall and Old Head Hall beginning Dec. 19 at 8 a.m. | | Scheduled Outage | Resolved | Network | Fredericton | |
| UNB Authentication will be unavailable on Thursday December 19 from 6:00 am - 8:00 a.m. | | Scheduled Outage | Resolved | Authentication | All UNB Campuses | |
| The Colleague test environment (Coltest) will be unavailable for maintenance starting at 10:45 a.m. today, for one hour. | | Unscheduled Outage | Resolved | Colleague Test (Coltest) | All UNB Campuses | |
| ITS Performing Emergency Maintenance on Colleague starting at 10:00 a.m. Today. | | Unscheduled Outage | Resolved | Colleague | All UNB Campuses | |
| Colleague is Currently Unavailable | | Unscheduled Outage | Resolved | Colleague | All UNB Campuses | |
| Student Printing is Currently Unavailable | | Unscheduled Outage | Resolved | Printing | All UNB Campuses | |
| ITS performing network maintenance in Marshall d’Avray Hall on Dec. 1 for 6 hours beginning at 6 a.m. | | Scheduled Outage | Resolved | Network | Fredericton | |
| Colleague test environment (Coltest) unavailable beginning Tuesday, Nov. 26 at 8:15 a.m. | | Scheduled Outage | Resolved | Colleague Test (Coltest) | All UNB Campuses | |
| ITS performing maintenance on Colleague and Colleague Self-Service on Nov. 24 beginning at 6 a.m. | | Scheduled Outage | Resolved | Colleague | All UNB Campuses | |
| Informer 5 Reporting unavailable on Nov. 20 beginning at 6 a.m. | | Scheduled Outage | Resolved | Entrinsik Informer | All UNB Campuses | |
| Emergency network outage in Marshall d’Avray Hall on Nov. 14 for 1 hour beginning at 12 p.m. | | Unscheduled Outage | Resolved | Network | Fredericton | |
| Informer 5 Reporting unavailable on Wednesday, November 13 from 6:00 - 8:00 a.m. (2 Hours) | | Scheduled Outage | Resolved | Entrinsik Informer | All UNB Campuses | |
| Webwork Saint John (webwork.unbsj.ca) is currently unavailable | | Unscheduled Outage | Resolved | Other | Saint John | |
| UCard services unavailable on Nov. 12 beginning at 6 a.m. | | Scheduled Outage | Resolved | UCard | All UNB Campuses | |
| ITS performing network maintenance on the Fredericton campus beginning Tuesday, Nov. 12 at 12 a.m. | | Scheduled Outage | Resolved | Network | Fredericton | |
| Issue with Course Catalogue Self-Service Page | | Unscheduled Outage | Resolved | Web | All UNB Campuses | |
| ITS performing network upgrades on UNB’s internet services on Wednesday, October 30 beginning at 9 p.m. | | Scheduled Outage | Resolved | Network | All UNB Campuses | |
| Entrinsik Informer Test is currently unavailable | | Unscheduled Outage | Resolved | Entrinsik Informer | All UNB Campuses | |
| Informer 5 Reporting unavailable on October 27 beginning at 6 a.m. | | Scheduled Outage | Resolved | Entrinsik Informer | All UNB Campuses | |
| ITS performing network upgrades on UNB’s internet services on Wednesday, October 23 beginning at 9 p.m.??? | | Scheduled Outage | Resolved | Network | All UNB Campuses | |
| Colleague test environment (Coltest) unavailable on Tuesday, Oct. 22 beginning at 8:15 a.m. | | Scheduled Outage | Resolved | Colleague | All UNB Campuses | |
| Informer 5 Reporting unavailable on October 20 beginning at 6 a.m. | | Scheduled Outage | Resolved | Entrinsik Informer | All UNB Campuses | |
| Colleague TEST environment unavailable on Wednesday, Oct. 16. | | Unscheduled Outage | Resolved | Colleague | All UNB Campuses | |
| ITS performing network maintenance on the Saint John campus Tuesday, October 15 beginning at 10 p.m. | | Scheduled Outage | Resolved | Network | Saint John | |
| UNB Network Services are Currently Unavailable in the LB Gym. | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| UNB Network Services are Currently Unavailable in Marshall d'Avray Hall | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| Reports that use the CDS as a data source in Entrinsik Informer are Currently Unavailable | | Unscheduled Outage | Resolved | Entrinsik Informer | All UNB Campuses | |
| ITS performing network maintenance on the Fredericton campus Wednesday, October 2 beginning at 9 p.m. | | Scheduled Outage | Resolved | Network | Fredericton | |
| ITS performing maintenance on Colleague and Colleague Self-Service on Tuesday, October 1 from 6 p.m - 10 p.m (4 hours) | | Scheduled Outage | Resolved | Colleague | All UNB Campuses | |
| unb.ca is currently unavailable | | Unscheduled Outage | Resolved | Web | All UNB Campuses | |
| ITS performing network maintenance on the Moncton campus Sept 26 for 2 hours beginning at 9 p.m. | | Scheduled Outage | Resolved | Network | Moncton | |
| UNB's Room Booking Service is Currently Unavailable | | Unscheduled Outage | Resolved | Infosilem Room Booking | All UNB Campuses | |
| UNB’s wired network will be unavailable in Singer Hall, Tilley Hall, and Carleton Hall on Wednesday, September 18th from 9:30 p.m. to 10:30 p.m. (1 hour) | | Scheduled Outage | Resolved | Network | Fredericton | |
| Some Reports within Informer 5 Reporting will be unavailable on Wednesday, September 18 from 6:00 - 7:00 a.m. (1 hour) | | Scheduled Outage | Resolved | Entrinsik Informer | All UNB Campuses | |
| Entrinsik Informer is Currently Unavailable | | Unscheduled Outage | Resolved | Entrinsik Informer | All UNB Campuses | |
| UNB IT Services that require login (D2L, Email, Colleague Self-Service, Footprints, etc.) are currently unavailable for some students, faculty and staff | | Unscheduled Outage | Resolved | Multiple | All UNB Campuses | |
| Ellucian Experience (MyUNB app) is currently unavailable for some students, faculty and staff | | Unscheduled Outage | Resolved | Mobile App | All UNB Campuses | |
| My Personal Class Schedule in MyUNB Intranet Is Not Populating Class Schedule Information | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| UNB Network Services are Currently Unavailable in HWK Commons and Beaverbrook House | | Unscheduled Outage | Resolved | Multiple | Saint John | |
| Colleague test environment (Coltest) unavailable on Tuesday, August 20 beginning at 8 a.m. | | Scheduled Outage | Resolved | Colleague | All UNB Campuses | |
| ITS performing maintenance on Colleague and Colleague Self-Service on Sunday, Aug. 18 beginning at 6 a.m. | | Scheduled Outage | Resolved | Colleague | All UNB Campuses | |
| Informer 5 Reporting unavailable on Friday, August 16, from 12:00 - 12:30 p.m. (30 minutes) | | Scheduled Outage | Resolved | Entrinsik Informer | All UNB Campuses | |
| Colleague is Currently Experiencing issues with Searching for People | | Unscheduled Outage | Resolved | Colleague | All UNB Campuses | |
| ITS performing network maintenance on the Fredericton campus Monday, August 12 beginning at 10 p.m. | | Scheduled Outage | Resolved | Network | Fredericton | |
| UNB Network Services May Be Unavailable in Student Union Building on Friday, August 9, from 7:00 am - 9:00 am (2 hours) | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| Entrinsik Informer is Currently Unavailable | | Unscheduled Outage | Resolved | Entrinsik Informer | All UNB Campuses | |
| ITS performing network maintenance on the Moncton campus Wednesday, Aug. 7 beginning at 9 p.m. for 1 hour. | | Scheduled Outage | Resolved | Network | Moncton | |
| RESOLVED - Colleague Test Environment (Coltest) Unavailable on Tuesday August 6th from 3:00 p.m. to 3:30 p.m. | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| ITS performing network maintenance on the Moncton campus Monday, July 29 beginning at 10 p.m. | | Scheduled Outage | Resolved | Network | Moncton | |
| ITS performing network maintenance on the Saint John campus Monday, July 22 beginning at 10 p.m. | | Scheduled Outage | Resolved | Network | Saint John | |
| Colleague test environment (Coltest) unavailable on Monday July 22nd from 8 a.m. to 4 p.m. | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| ITS performing summer network maintenance in the Harriet Irving Library on July 21 beginning at 6 a.m. | | Scheduled Outage | Resolved | Network | Fredericton | |
| Informer 5 Reporting unavailable on Wednesday, July 17 from 6.00 - 8:00 a.m. | | Scheduled Outage | Resolved | Entrinsik Informer | All UNB Campuses | |
| ITS performing summer network maintenance in Head Hall on July 15 beginning at 10 p.m. | | Scheduled Outage | Resolved | Network | Fredericton | |
| UNB Network Services are Currently Unavailable in Bridges House | | Unscheduled Outage | Resolved | Network | Fredericton | |
| Partial UNB Network Services Outage at Marshall D'Avray Hall and IUC Forestry Buildings | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| ITS performing summer network maintenance in the Harriet Irving Library on July 14 beginning at 6 a.m. | | Scheduled Outage | Resolved | Network | Fredericton | |
| Power Outage in Neville Jones | | Scheduled Outage | Resolved | Network | Fredericton | |
| ITS performing maintenance on Colleague and Colleague Self-Service on Wednesday, July 10 from 6 a.m - 8 a.m | | Scheduled Outage | Resolved | Colleague | All UNB Campuses | |
| Colleague test environment (Coltest) unavailable on Tuesday, July 9 beginning at 8 a.m. | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| Self Services for UNB account activation and password Reset are Down | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| ITS performing maintenance on Colleague and Colleague Self-Service on Sunday, July 7 beginning at 6 a.m. | | Scheduled Outage | Resolved | Colleague | All UNB Campuses | |
| Colleague is Currently Unavailable | | Unscheduled Outage | Resolved | Colleague | All UNB Campuses | |
| Colleague test environment (Coltest) unavailable on Today from 3 p.m. to 3:30 p.m. | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| Colleague is Currently Experiencing issues with Searching for People | | Unscheduled Outage | Resolved | Colleague | All UNB Campuses | |
| ITS performing summer network maintenance in the Student Union Building on June 23 beginning at 6 a.m. | | Scheduled Outage | Resolved | Network | Fredericton | |
| Emergency network outage in Gillin Hall today (June 17) beginning at 8 a.m. | | Unscheduled Outage | Resolved | Network | Fredericton | |
| Emergency network outage in Gillin Hall today beginning at 1 p.m. | | Unscheduled Outage | Resolved | Network | Fredericton | |
| Informer 5 Reporting unavailable on Wednesday, June 12 from 7:30 - 8:00 a.m. | | Scheduled Outage | Resolved | Entrinsik Informer | All UNB Campuses | |
| CANCELLED: Scheduled network maintenance in Marshall d’Avray Hall on June 9 for 12 hours beginning at 6 a.m. | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| UNB Network Services are Currently Unavailable in LB Gym | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| Entrinsik Informer is Currently Unavailable | | Unscheduled Outage | Resolved | Entrinsik Informer | All UNB Campuses | |
| Colleague Test Environment (Coltest) and Colleague Self-Service Test Is Currently Unavailable | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| Issue with email services using SMTP.unb.ca (such as Footprints, File Drop, etc) | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| CANCELLED: Scheduled network maintenance in Marshall d’Avray Hall on June 2 for 12 hours beginning at 6 a.m. | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| SJ - ITS performing network maintenance for Saint John campus on May 30 beginning at 10 p.m. | | Scheduled Outage | Resolved | Network | Saint John | |
| Authentication Issues | | Unscheduled Outage | Resolved | Authentication | All UNB Campuses | |
| Test Environment only Informer 5 Reporting Unavailable on May 30 from 3:00pm - 3:30pm (30 minutes) | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| Secure File Drop Currently Unavailable | | Unscheduled Outage | Resolved | File Sharing | All UNB Campuses | |
| Colleague test environment (Coltest) unavailable beginning Tuesday, May 28th until Wednesday, May 29th at Noon | | Scheduled Outage | Resolved | Colleague | All UNB Campuses | |
| Scheduled Emergency Maintenance to Entrinsik Informer from 12:00 pm to 1:00 pm (1 hour) today | | Scheduled Outage | Resolved | Entrinsik Informer | All UNB Campuses | |
| Informer 5 Reporting will be unavailable May 25-27 for necessary upgrades | | Scheduled Outage | Resolved | Entrinsik Informer | All UNB Campuses | |
| Virtual lab will be unavailable as maintenance is completed on May 24 for 10 hours beginning at 10 a.m. | | Scheduled Outage | Resolved | Virtual Lab | All UNB Campuses | |
| ITS performing network maintenance in Head Hall on May 19 for 12 hours beginning at 6 a.m. | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| Test Environment only Informer 5 Reporting Unavailable on May 8 from 2:00 pm - 4:00 pm (2 Hours) | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| Colleague test environment (Coltest) unavailable beginning Wednesday, May 8th from 8:15 a.m. - 4:30 p.m. (8.25 hours) | | Scheduled Outage | Resolved | Colleague | All UNB Campuses | |
| Informer 5 Reporting unavailable on Wednesday, May 8 from 6:00 - 8:00 a.m. (2 Hours) | | Scheduled Outage | Resolved | Entrinsik Informer | All UNB Campuses | |
| ITS performing after-hours IT maintenance on May 6 beginning at 5 p.m. | | Scheduled Outage | Resolved | Web | All UNB Campuses | |
| CRM Recruit is Currently Unavailable | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| CRM Recruit is Currently Unavailable | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| CRM Recruit is Currently Unavailable | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| Scheduled Emergency Network Maintenance in Bailey Hall on May 6 from Noon - 1:00pm (1 Hour) | | Scheduled Outage | Resolved | Network | Fredericton | |
| Test Environment only Informer 5 Reporting Unavailable on May 6 from 11:00am - Noon (1 Hour) | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| FR - ITS performing summer network maintenance in Bailey Hall on May 5 for 12 hours beginning at 6 a.m. | | Scheduled Outage | Resolved | Network | Fredericton | |
| RESOLVED - Colleague (including Colleague Self-Service) is Currently Unavailable | | Unscheduled Outage | Resolved | Colleague | All UNB Campuses | |
| Colleague is Currently Experiencing issues with Searching | | Unscheduled Outage | Resolved | Colleague | All UNB Campuses | |
| Team Admin Center, Admins Unable to Assign or Change Phone numbers | | Unscheduled Outage | Resolved | Other | ECN Shared Services | |
| Microsoft Reporting An Issue with Inbound and Outbound Email Messages Intermittently Delayed | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| UNB Network Services Will Be Unavailable in Bailey Hall on Wednesday, April 10, from 6:00 am - 7:00 am (1 hour) | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| Test Environment only Informer 5 Reporting Unavailable on April 9 from 4:00pm - 4:30pm (30 minutes) | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| Virtual Lab is Currently Unavailable | | Unscheduled Outage | Resolved | Virtual Lab | All UNB Campuses | |
| Test Environment only Informer 5 Reporting Unavailable on April 9 from 9:00am - 9:30am (30 minutes) | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| Printing within MyPrint is Currently Unavailable | | Unscheduled Outage | Resolved | Printing | All UNB Campuses | |
| UNB Network Services are Currently Unavailable For Some Users in Dalhousie Medicine New Brunswick | | Unscheduled Outage | Resolved | Network | Saint John | |
| Extended Maintenance Issue Impacting Some Facilities and Engineering Tools on the Saint John Campus | | Unscheduled Outage | Resolved | Other | Saint John | |
| Informer 5 Reporting unavailable on Wednesday, March 27 from 7:30 - 8:00 a.m. | | Scheduled Outage | Resolved | Entrinsik Informer | All UNB Campuses | |
| UNB Services Requiring Log-in will be unavailable on March 27, from 6 a.m. to 7 a.m. (1 hour) | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| LimeSurvey will be unavailable on Wednesday, March 27 beginning at 6 a.m. - 7 a.m. (1 hour) | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| Entrinsik Informer is Currently Unavailable | | Unscheduled Outage | Resolved | Entrinsik Informer | All UNB Campuses | |
| After-hours maintenance on the wired internet network on the Saint John campus from March 24 to April 4 | | Scheduled Outage | Resolved | Network | Saint John | |
| Informer 5 Reporting and Informer Test unavailable on Sunday, March 24, from 6 - 10 a.m. (4 hours) | | Scheduled Outage | Resolved | Entrinsik Informer | All UNB Campuses | |
| Informer 5 Reporting and Informer 5 Test will be unavailable on Wednesday, March 20 from 6:00 - 8:00 a.m. (2 Hours) | | Scheduled Outage | Resolved | Entrinsik Informer | All UNB Campuses | |
| ITS performing necessary maintenance on student, faculty and staff printing on March 17 from 6 – 8 a.m. (2 hours) | | Scheduled Outage | Resolved | Printing | All UNB Campuses | |
| Entrinsik Informer is Currently Unavailable | | Unscheduled Outage | Resolved | Entrinsik Informer | All UNB Campuses | |
| Colleague Self-Service is Currently Unavailable | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| Colleague Self-Service is Currently Unavailable | | Unscheduled Outage | Resolved | Colleague | All UNB Campuses | |
| Entrinsik Informer is Currently Experiencing Issue Returning Data on Reports | | Unscheduled Outage | Resolved | Entrinsik Informer | All UNB Campuses | |
| Tuition & Fee Statement unavailable for Students | | Unscheduled Outage | Resolved | Colleague | All UNB Campuses | |
| Scheduled Network Maintenance in D'Avray Hall from 12:00 p.m. to 1:00 p.m. March 6, 2024 | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| Informer 5 Reporting unavailable on Wednesday, March 6 from 7:30 - 8:00 a.m. | | Scheduled Outage | Resolved | Entrinsik Informer | All UNB Campuses | |
| Colleague Test Environment (Coltest) Is Currently Unavailable | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| UNB Network Services are Currently Unavailable in Half of the Kinesiology Building | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| Colleague test environment (Coltest) unavailable on Tuesday, March 5 | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| Colleague and Colleague Self-Service is Currently Unavailable | | Unscheduled Outage | Resolved | Colleague | All UNB Campuses | |
| Colleague and Colleague Self-Service are currently unavailable | | Unscheduled Outage | Resolved | Colleague | All UNB Campuses | |
| ITS performing maintenance on es.unb.ca: various UNB online applications, tools and forms unavailable Sunday, March. 03 from 6 - 9 a.m. (3 hours) | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| ITS performing maintenance and upgrade on Colleague and Colleague Self-Service on Sun., March 3 from 6 - 10 a.m. (4 hours) | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| Colleague test environment (Coltest) unavailable beginning Friday, March 1 at 4:00 p.m. | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| Scheduled Emergency Maintenance to Colleague Self-Service from 3:00 pm to 3:30 pm (30 Minutes) today | | Scheduled Outage | Resolved | Colleague | All UNB Campuses | |
| Informer 5 Reporting unavailable on Wednesday, February 28 from 7:30 - 8:00 a.m. | | Scheduled Outage | Resolved | Entrinsik Informer | All UNB Campuses | |
| Network maintenance on the Ground, 1st and 2nd Floors of Hazen Hall on the Saint John campus starting after hours on Feb. 25 at 10 p.m. | | Scheduled Outage | Resolved | Network | Saint John | |
| UNB Network Services are Currently Unavailable in Hans W. Klohn Commons | | Unscheduled Outage | Resolved | Multiple | Saint John | |
| Informer 5 Reporting unavailable on Wednesday, February 21 from 7:30 - 8:00 a.m. | | Scheduled Outage | Resolved | Entrinsik Informer | All UNB Campuses | |
| UNB’s internet (Wi-Fi and wired) and some IT services will be unavailable for 2.5 hours starting Sat., Feb. 17 at 10 p.m. | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| Entrinsik Informer is Currently Unavailable | | Unscheduled Outage | Resolved | Entrinsik Informer | All UNB Campuses | |
| UNB Network Services are Currently Unavailable in Bridges House | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| Informer 5 Reporting unavailable on Wednesday, February 14 from 7:30 - 8:00 a.m. | | Scheduled Outage | Resolved | Entrinsik Informer | All UNB Campuses | |
| Network maintenance on the 3rd Floor of Hazen Hall on the Saint John campus starting after hours on Feb. 12 at 10 p.m. | | Scheduled Outage | Resolved | Network | Saint John | |
| Informer 5 Reporting unavailable on February 11 from 6 – 10 a.m. | | Scheduled Outage | Resolved | Entrinsik Informer | All UNB Campuses | |
| Some Colleague Processes Are Currently Experiencing Issues | | Unscheduled Outage | Resolved | Colleague | All UNB Campuses | |
| Entrinsik Informer Unavailable Wednesday February 7 from 6-8 am | | Scheduled Outage | Resolved | Entrinsik Informer | All UNB Campuses | |
| Scheduled Emergency Network Maintenance in Tilley Hall from 12:00 p.m. to 1:00 p.m. today | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| Colleague test environment (Coltest) unavailable beginning January 29 | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| ITS performing maintenance on Colleague and Colleague Self-Service on January 28 from 6 - 10 a.m. (4 hours) | | Scheduled Outage | Resolved | Colleague | All UNB Campuses | |
| Test Environment only Informer 5 Reporting unavailable on January 25 from 10 - 1 p.m. | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| Informer 5 Reporting unavailable on January 25 from 6 - 8 a.m. | | Scheduled Outage | Resolved | Entrinsik Informer | All UNB Campuses | |
| Informer 5 Reporting unavailable on January 24 from 6 - 8 a.m. | | Scheduled Outage | Resolved | Entrinsik Informer | All UNB Campuses | |
| UNB’s wired internet network intermittently unavailable on the Saint John campus beginning Jan. 24 - see updated schedule | | Scheduled Outage | Resolved | Multiple | Saint John | |
| Some Users Are Experiencing Issues Running Some Reports Entrinsik Informer | | Unscheduled Outage | Resolved | Entrinsik Informer | All UNB Campuses | |
| Entrinsik Informer Unavailable Wednesday January 17 from 6-8 am | | Scheduled Outage | Resolved | Entrinsik Informer | All UNB Campuses | |
| Some Users Are Experiencing Issues Running Some Reports Entrinsik Informer | | Unscheduled Outage | Resolved | Entrinsik Informer | All UNB Campuses | |
| Resolved - Request Tracking (Footprints) is Currently Unavailable. | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| Colleague is Currently Unavailable | | Unscheduled Outage | Resolved | Colleague | All UNB Campuses | |
| ITS Performing Emergency Maintenance on Colleague between 9:30 a.m. - 10:00 a.m. Today. | | Unscheduled Outage | Resolved | Colleague | All UNB Campuses | |
| Request Tracking (Footprints) is Currently Unavailable. | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| Colleague Self-Service is Currently Unavailable | | Unscheduled Outage | Resolved | Colleague | All UNB Campuses | |
| Some Users Are Experiencing Issues Running Some Reports Entrinsik Informer | | Unscheduled Outage | Resolved | Entrinsik Informer | All UNB Campuses | |
| FootPrints Request Tracking unavailable on Wednesday, Jan 10 beginning from 6 a.m. till 7 a.m. | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| UNB Network Services are Currently Unavailable in Tilley and Singer Computer Labs | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| UNB Network Services are Currently Unavailable in Aitken Centre (Basement) and BMO Center | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| Colleague Self-Service is Currently Unavailable | | Unscheduled Outage | Resolved | Colleague | All UNB Campuses | |
| UNB Network Services will be performing Maintenance in Sir Howard Douglas Hall on Sunday, Dec 17th from 6 - 7 am (2 hours) | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| ITS performing maintenance and upgrade on Colleague Self-Service on Wed, Dec 13 from 3pm to 7pm (4 hours) | | Unscheduled Outage | Resolved | Colleague | All UNB Campuses | |
| Entrinsik Informer is Currently Unavailable | | Unscheduled Outage | Resolved | Entrinsik Informer | All UNB Campuses | |
| UNB Network Services will be performing Maintenance in Sir Howard Douglas Hall on Wednesday, Dec 13 from 6 - 7 am (2 hours) | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| Entrinsik Informer is Currently Unavailable | | Unscheduled Outage | Resolved | Entrinsik Informer | All UNB Campuses | |
| Colleague Self-Service is Currently Unavailable | | Unscheduled Outage | Resolved | Colleague | All UNB Campuses | |
| Entrinsik Informer, Users May Experience Issues with Reports | | Unscheduled Outage | Resolved | Entrinsik Informer | All UNB Campuses | |
| ITS performing maintenance on Colleague and Colleague Self-Service on Sunday, December 10 from 6 - 8 a.m. (2 hours) | | Scheduled Outage | Resolved | Colleague | All UNB Campuses | |
| RESOLVED: Entrinsik Informer, Users May Experience Issues with Reports | | Unscheduled Outage | Resolved | Entrinsik Informer | All UNB Campuses | |
| ITS performing maintenance on Colleague and Colleague Self-Service on Thursday, December 7 from 6 - 8 a.m. (2 hours) | | Scheduled Outage | Resolved | Colleague | All UNB Campuses | |
| Entrinsik Informer, Users May Experience Issues with Reports | | Unscheduled Outage | Resolved | Entrinsik Informer | All UNB Campuses | |
| RESOLVED: Issues signing into multiple services | | Unscheduled Outage | Resolved | Authentication | All UNB Campuses | |
| Webwork is currently unavailable | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| Entrinsik Informer is Currently Unavailable | | Unscheduled Outage | Resolved | Entrinsik Informer | All UNB Campuses | |
| ITS performing maintenance and upgrade on Colleague and Colleague Self-Service on Thursday, Nov 30 from 6 - 8 a.m. (2 hours) | | Scheduled Outage | Resolved | Colleague | All UNB Campuses | |
| ITS performing maintenance and upgrade on Colleague Self-Service on Wed, Nov 29 from 6 - 8 a.m. (2 hours) | | Scheduled Outage | Resolved | Colleague | All UNB Campuses | |
| Colleague Test Environment (Coltest) Is Currently Unavailable | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| Colleague Test Environment (Coltest) Is Currently Unavailable | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| Colleague Test Environment (Coltest) unavailable on Wednesday, Nov. 22 | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED: Informer 5 Reporting unavailable on November 22 from 6 - 7 a.m. | | Scheduled Outage | Resolved | Entrinsik Informer | All UNB Campuses | |
| UNB Network Services are Currently Unavailable at the Information Technology Centre, UNB Bookstore, and Grad House | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| Entrinsik Informer is Currently Unavailable | | Unscheduled Outage | Resolved | Entrinsik Informer | All UNB Campuses | |
| Student exam schedule and class timetable links from MyUNB Intranet is not working | | Unscheduled Outage | Resolved | MyUNB Intranet | All UNB Campuses | |
| Academic Course Management Reports are Returning an Error via Entrinsik Informer | | Unscheduled Outage | Resolved | Entrinsik Informer | All UNB Campuses | |
| RESOLVED: UNB Network Services are Currently Unavailable in Aitken House, Bridges House, and Neville Jones House | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| Informer 5 Reporting temporarily unavailable as part of the Colleague upgrade | | Unscheduled Outage | Resolved | Entrinsik Informer | All UNB Campuses | |
| ISS/ITS performing maintenance for specialized IT services on Nov. 8 from 8 a.m. – 12 p.m. (4 hours) | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED: UNB Network Services are Currently Unavailable in the Student Union Building | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| Colleague and Colleague Self-Service ‘View Only’ temporarily unavailable to prepare for the Colleague Upgrade | | Scheduled Outage | Resolved | Colleague | All UNB Campuses | |
| Public WiFi is currently unavailable | | Unscheduled Outage | Resolved | Wireless | Moncton | |
| Some Faculty and Staff are Currently Experiencing Issues with Slowness when using Colleague | | Unscheduled Outage | Resolved | Colleague | All UNB Campuses | |
| External Calling is Unavailable on MS Teams | | Unscheduled Outage | Resolved | VoIP | All UNB Campuses | |
| Entrinsik Informer will be unavailable for 30 minutes | | Unscheduled Outage | Resolved | Entrinsik Informer | All UNB Campuses | |
| PDF Generation from Colleague is Currently Unavailable | | Unscheduled Outage | Resolved | Colleague | All UNB Campuses | |
| Entrinsik Informer, Users May Experience Issues with Reports | | Unscheduled Outage | Resolved | Entrinsik Informer | All UNB Campuses | |
| UNB Network Services are Currently Unavailable in Bailey Hall | | Scheduled Outage | Resolved | Network | Fredericton | |
| Informer 5 will be unavailable for emergency maintenance | | Unscheduled Outage | Resolved | Entrinsik Informer | All UNB Campuses | |
| UNB Network Services are Currently Unavailable on the 1st and 2nd floor of the Kinesiology Building | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| UNB Network Services are Currently Unavailable in Marshall D'Avray Hall | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| Users May Experience Intermittent Difficulties Receiving External Calls Via A Call Queue | | Unscheduled Outage | Resolved | VoIP | All UNB Campuses | |
| Unable to Add/Remove Individuals from Microsoft Distribution Lists | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| UNB Network Services are Currently Unavailable in Harriet Irving Library | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| Resolved - Some of the Auto Attendants on campus are currently unavailable | | Unscheduled Outage | Resolved | VoIP | Fredericton | |
| RESOLVED: Some UNB Services Requiring Log-in (email, myUNB Portal, etc.) are Currently Unavailable | | Unscheduled Outage | Resolved | Multiple | All UNB Campuses | |
| RESOLVED: ISS and ITS performing emergency maintenance on UNB’s Eduroam and Public Wi-Fi networks on the Saint John campus on September 27 beginning at 10 p.m. | | Scheduled Outage | Resolved | Wireless | Saint John | |
| Scheduled emergency network maintenance in Bailey Hall and Marshall d'Avray Hall from 12:00 p.m. to 1:00 p.m. today | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| Resolved - UNB Network Services are Currently Unavailable in the Student Union Building (SUB) | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| ITS performing emergency network maintenance from 10pm until Midnight for Tilley, Singer and Carleton Hall | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| ISS performing emergency network maintenance in the Hans W. Klohn Commons building on September 8 beginning at 7 a.m. | | Scheduled Outage | Resolved | Network | Saint John | |
| RESOLVED: Issues connecting to eduroam | | Unscheduled Outage | Resolved | Wireless | All UNB Campuses | |
| RESOLVED Colleague Self-Service is Currently Unavailable | | Unscheduled Outage | Resolved | Colleague | All UNB Campuses | |
| ISS and ITS performing maintenance on unbsj.ca web servers on August 23 from 8 a.m. – 12 p.m. (4 hours) | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| Colleague test environment (Coltest) unavailable on Tuesday, Aug. 22 | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED: Error purchasing parking passes | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| ITS performing maintenance and upgrade on Colleague and Colleague Self-Service on Sun., August 20 from 6 - 10 a.m. (4 hours) | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| Entrinsik Informer is Experiencing Slowness | | Unscheduled Outage | Resolved | Entrinsik Informer | All UNB Campuses | |
| Entrinsik Informer is Currently Unavailable | | Unscheduled Outage | Resolved | Entrinsik Informer | Saint John | |
| ITS performing emergency network maintenance on August 3 beginning at 9 p.m. | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| Entrinsik Informer is Currently Unavailable | | Unscheduled Outage | Resolved | Entrinsik Informer | All UNB Campuses | |
| RESOLVED: UNB Wireless is Currently Unavailable in parts of Bailey Hall | | Unscheduled Outage | Resolved | Wireless | Fredericton | |
| ITS Performing Emergency Maintenance on Entrinsik Informer from 10:00 a.m. - 10:30 a.m. | | Scheduled Outage | Resolved | Entrinsik Informer | All UNB Campuses | |
| Users May Experience Difficulties Making or Receiving External Calls | | Unscheduled Outage | Resolved | VoIP | Fredericton | |
| Some Faculty and Staff are Currently Experiencing Issues with Slowness when using Colleague | | Unscheduled Outage | Resolved | Colleague | All UNB Campuses | |
| ITS performing equipment maintenance on the Wi-Fi network on the Fredericton campus beginning July 26 at 8 a.m. | | Scheduled Outage | Resolved | Wireless | Fredericton | |
| UNB Network Services are Currently Unavailable in parts of Head Hall | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| Printing within UNB's Computer Labs are Currently Unavailable | | Unscheduled Outage | Resolved | Printing | Fredericton | |
| ITS Performing Emergency Maintenance on Entrinsik Informer from 12:00 p.m. - 1:00 p.m. | | Scheduled Outage | Resolved | Entrinsik Informer | All UNB Campuses | |
| Users are Experiencing Issues Running Reports within Entrinsik Informer | | Unscheduled Outage | Resolved | Entrinsik Informer | All UNB Campuses | |
| Users are Experiencing Issues Running Reports within Entrinsik Informer | | Unscheduled Outage | Resolved | Entrinsik Informer | All UNB Campuses | |
| Microsoft Teams web app currently unavailable | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| Colleague test environment (Coltest) unavailable on Tuesday, June 27 | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| ITS performing maintenance and upgrade on Colleague and Colleague Self-Service on Sunday, June 25 from 6 - 10 a.m. (4 hours) | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| ITS performing emergency network maintenance on the Saint John campus on Wed., June 21 beginning at 10 p.m. | | Scheduled Outage | Resolved | Multiple | Saint John | |
| ITS performing emergency network maintenance on the Saint John campus on Tues., June 13 beginning at 10 p.m. | | Scheduled Outage | Resolved | Multiple | Saint John | |
| Issues connecting to the VPN | | Unscheduled Outage | Resolved | Virtual Private Network (VPN) | All UNB Campuses | |
| Emergency IT service interruption on Monday, June 12 beginning at 9:00 p.m. | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| Issue connecting to Eduroam | | Unscheduled Outage | Resolved | Wireless | Fredericton | |
| Informer 5 Reporting unavailable on Wed., June 7, from 6 - 7 a.m. | | Scheduled Outage | Resolved | Entrinsik Informer | All UNB Campuses | |
| ITS performing maintenance on Infosilem Academic and Infosilem Campus, UNB’s room booking software, on Wed., May 31 from 7 a.m. - 5 p.m. | | Scheduled Outage | Resolved | Infosilem Room Booking | All UNB Campuses | |
| Informer 5 Reporting unavailable on Tuesday, May 30, from 7 - 7:30 p.m. (30 minutes) | | Scheduled Outage | Resolved | Entrinsik Informer | All UNB Campuses | |
| UNB Network Services are Currently Unavailable in Hans W. Klohn Commons (HWKC); Dalhousie and NBCC Students are Experiencing Service Interruptions | | Unscheduled Outage | Resolved | Multiple | Saint John | |
| Resolved - UNB Network Services are Currently Unavailable in IUC Concourse | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| Colleague Self-Service is Currently Unavailable | | Unscheduled Outage | Resolved | Colleague | All UNB Campuses | |
| UNB Network Services are Currently Unavailable in Bank of Nova Scotia and the Library Commons buildings at UNBSJ | | Unscheduled Outage | Resolved | Multiple | Saint John | |
| UNB Network Services will be Unavailable in Sir Howard Douglas Hall on Wednesday, May 10 from 6-8am | | Scheduled Outage | Resolved | Network | Fredericton | |
| ITS Performing Emergency Maintenance on Entrinsik Informer from 12:00 p.m. - 12:30 p.m. | | Scheduled Outage | Resolved | Entrinsik Informer | All UNB Campuses | |
| UNB Network Services are Currently Unavailable on the Saint John Campus | | Unscheduled Outage | Resolved | Multiple | Saint John | |
| UNB Network Services are Currently Unavailable in Sir Howard Douglas Hall | | Unscheduled Outage | Resolved | Network | Fredericton | |
| UNB Network Services are Currently Unavailable in some parts of the IUC Physics Administration Building | | Unscheduled Outage | Resolved | Network | Fredericton | |
| ITS Performing Necessary Maintenance on Staff, Faculty and Student Printing on Sunday, April 30 | | Scheduled Outage | Resolved | Printing | All UNB Campuses | |
| ITS Performing Emergency Maintenance on Entrinsik Informer from 9:00 a.m. - 9:30 a.m. | | Unscheduled Outage | Resolved | Entrinsik Informer | All UNB Campuses | |
| Entrinsik Informer is Currently Unavailable | | Unscheduled Outage | Resolved | Entrinsik Informer | All UNB Campuses | |
| Scheduled Outage: Informer 5 Reporting unavailable on Sunday, April 16, from 6 - 9 a.m. (3 hours) | | Scheduled Outage | Resolved | Entrinsik Informer | All UNB Campuses | |
| Entrinsik Informer will be Unavailable on Wednesday, April 13 from 4pm-6pm | | Scheduled Outage | Resolved | Entrinsik Informer | All UNB Campuses | |
| Entrinsik Informer is Currently Unavailable | | Unscheduled Outage | Resolved | Entrinsik Informer | All UNB Campuses | |
| LimeSurvey is currently unavailable | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| Entrinsik Informer will be Unavailable on Wednesday, April 12 from 6am-7am | | Scheduled Outage | Resolved | Entrinsik Informer | All UNB Campuses | |
| UNB Network Services are Currently Unavailable in Enterprise Building 1 | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| UNB's Room Booking Service is Currently Unavailable | | Unscheduled Outage | Resolved | Infosilem Room Booking | All UNB Campuses | |
| ITS performing maintenance and upgrade on Colleague and Colleague Self-Service on Sun., Apr. 2 from 6 - 10 a.m. (4 hours) | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| Resolved: Secure File Drop Currently Unavailable | | Unscheduled Outage | Resolved | File Sharing | All UNB Campuses | |
| UNB Saint John Campus-wide Power Outage | | Unscheduled Outage | Resolved | Multiple | Saint John | |
| Users are Experiencing Issues when trying to run reports within Entrinsik Informer | | Unscheduled Outage | Resolved | Entrinsik Informer | All UNB Campuses | |
| Colleague Self-Service is Currently Unavailable | | Unscheduled Outage | Resolved | Colleague | All UNB Campuses | |
| Some Users Are Experiencing Issues with Slowness when Using the Colleague UI App | | Unscheduled Outage | Resolved | Colleague | All UNB Campuses | |
| UNB Wired Network Services are Currently Unavailable in Head Hall, Parts of Level E Only | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| Network Maintenance on Saint John campus beginning Thursday, March 16 at Noon | | Scheduled Outage | Resolved | Network | Saint John | |
| Resolved - Colleague Test Environment (Coltest) Is Currently Unavailable | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| UNB Network Services are Currently Unavailable on the Fredericton Campus | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| UNB Network Services are Currently Unavailable on the Fredericton Campus | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| ITS Performing Emergency Network Maintenance from 9:00 p.m. - 11:00 p.m. (two hours) on Thursday, March 9 | | Scheduled Outage | Resolved | Network | Moncton | |
| ITS Performing Emergency Network Wi-Fi Maintenance from 2:30 p.m. - 3:30 p.m. (one hour) on Thursday, March 9 | | Scheduled Outage | Resolved | Wireless | Fredericton | |
| Network maintenance on the Saint John campus beginning Thursday, March 9 at noon | | Scheduled Outage | Resolved | Multiple | Saint John | |
| Colleague and Colleague Self-Service is Currently Unavailable | | Unscheduled Outage | Resolved | Colleague | All UNB Campuses | |
| ISS performing emergency network maintenance on the Saint John campus Thurs., March 2 from 5 - 6 p.m. | | Scheduled Outage | Resolved | Network | Saint John | |
| Colleage and Colleague Self-Service is currenly unavailable | | Unscheduled Outage | Resolved | Colleague | All UNB Campuses | |
| Colleague and Colleague Self-Service is Currently Unavailable | | Unscheduled Outage | Resolved | Colleague | All UNB Campuses | |
| Colleague is Currently Unavailable | | Unscheduled Outage | Resolved | Colleague | All UNB Campuses | |
| Colleague test environment (Coltest) unavailable on Wednesday, Feb 22 | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| Colleague is Currently Unavailable | | Unscheduled Outage | Resolved | Colleague | All UNB Campuses | |
| UNB Network Services are Currently Unavailable on the Saint John Campus | | Unscheduled Outage | Resolved | Multiple | Saint John | |
| Colleague is Currently Experiencing Issues | | Unscheduled Outage | Resolved | Colleague | All UNB Campuses | |
| Colleague is Currently Experiencing Issues | | Unscheduled Outage | Resolved | Colleague | All UNB Campuses | |
| Colleague and Related Services are Currently Down | | Unscheduled Outage | Resolved | Colleague | All UNB Campuses | |
| ITS Performing Network Maintenance in Marshall d'Avray Hall and Bailey Hall from 6:00a.m. - 7:00a.m. on Wednesday, February 8 | | Scheduled Outage | Resolved | Network | Fredericton | |
| Printing within MyPrint is experiencing issues | | Unscheduled Outage | Resolved | Printing | All UNB Campuses | |
| UNB Staff, Faulty and Students are Unable to add money to their UCard (Online and App) | | Unscheduled Outage | Resolved | UCard | All UNB Campuses | |
| UNB Network Services are Currently Unavailable in the Wu Centre | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| UNB Network Services are Currently Unavailable in Tilley Hall | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| UNB's CRM Recruit System (CMS) is Currently Unavailable | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| Entrinsik Informer is Currently Unavailable | | Unscheduled Outage | Resolved | Entrinsik Informer | All UNB Campuses | |
| ITS Performing Emergency Network Maintenance in Marshall d'Avray Hall from 8:00 p.m. - 10:00 p.m. (one hour) on Tuesday, January 31 | | Scheduled Outage | Resolved | Network | Fredericton | |
| UCard services unavailable beginning Sunday, Jan. 29 at 11 a.m. | | Scheduled Outage | Resolved | UCard | All UNB Campuses | |
| Entrinsik Informer is Currently Experiencing Issues with Reports | | Unscheduled Outage | Resolved | Entrinsik Informer | All UNB Campuses | |
| UNB Wireless will be unavailable on Thursday, January 26 from 4pm-4:30pm | | Scheduled Outage | Resolved | Wireless | All UNB Campuses | |
| Colleague test environment (Coltest) unavailable on Tuesday, Jan. 24 | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| ITS performing maintenance and upgrade on Colleague and Colleague Self-Service on Sunday, Jan. 22 from 6 - 10 a.m. (4 hours) | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| UNB Wireless is Currently Unavailable in Enterprise Building 1 | | Unscheduled Outage | Resolved | Wireless | Fredericton | |
| UNB Network Services are Currently Unavailable in Certain Parts of Bailey Hall | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| UCard Online/eAccounts Intermittent Issues | | Unscheduled Outage | Resolved | UCard | All UNB Campuses | |
| UNB's Room Booking Service is Currently Unavailable | | Unscheduled Outage | Resolved | Infosilem Room Booking | All UNB Campuses | |
| ITS Performing Necessary Network Maintenance in Loring Bailey Hall from 12:00 p.m. - 1:00 p.m. (one hour) on Thursday, January 12 | | Scheduled Outage | Resolved | Network | Fredericton | |
| Ellucian Go App is Currently Unavailable | | Unscheduled Outage | Resolved | Mobile App | All UNB Campuses | |
| Colleague and Colleague Self-Service is Currently Unavailable | | Unscheduled Outage | Resolved | Colleague | All UNB Campuses | |
| UNB Network Services are Currently Unavailable in Bailey Hall | | Unscheduled Outage | Resolved | Multiple | All UNB Campuses | |
| UNB's Room Booking Service is experiencing issues | | Unscheduled Outage | Resolved | Infosilem Room Booking | All UNB Campuses | |
| ITS Performing Necessary Network Maintenance in Marshall d'Avray Hall from 12:00 p.m. - 1:00 p.m. (one hour) on Monday, January 9 | | Scheduled Outage | Resolved | Network | Fredericton | |
| Colleague is Currently Unavailable | | Unscheduled Outage | Resolved | Colleague | All UNB Campuses | |
| Colleague and Related Services are Currently Unavailable | | Unscheduled Outage | Resolved | Colleague | All UNB Campuses | |
| Printing within UNB's Computer Labs and myPrint are Currently Unavailable | | Unscheduled Outage | Resolved | Printing | All UNB Campuses | |
| Colleague and Colleague Self-Service is Currently Unavailable | | Unscheduled Outage | Resolved | Colleague | All UNB Campuses | |
| UNB Network (Wired/Wireless) Services are Currently Unavailable in McConnell Hall | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| Colleague is Currently Unavailable | | Unscheduled Outage | Resolved | Colleague | All UNB Campuses | |
| Colleague is Currently Unavailable | | Unscheduled Outage | Resolved | Colleague | All UNB Campuses | |
| UNB Network Services are Currently Unavailable in Student Union Building (SUB) | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| ISS performing emergency network maintenance on the Saint John campus Wed., Dec. 21 from 7 - 8 a.m. | | Scheduled Outage | Resolved | Network | Saint John | |
| ITS performing maintenance on Colleague and Colleague Self-Service on Wednesday, Dec. 21 from 6 - 7 a.m. (1 hour) | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| Grade Submission via Colleague Self Service is Experiencing Issues | | Unscheduled Outage | Resolved | Colleague | All UNB Campuses | |
| Users Are Unable To Complete External Calls Outside of the 506 Area Code Via Teams Calling (VoIP) | | Unscheduled Outage | Resolved | VoIP | All UNB Campuses | |
| ISS performing emergency network maintenance on the Saint John campus Thurs., Dec. 15 from 10:30 – 11:30 p.m. | | Scheduled Outage | Resolved | Network | Saint John | |
| Colleague is Currently Unavailable | | Unscheduled Outage | Resolved | Colleague | All UNB Campuses | |
| ITS Performing Necessary Network Maintenance on Wednesday December 14 at 10:30pm | | Scheduled Outage | Resolved | Network | All UNB Campuses | |
| ITS Performing Necessary Network Maintenance in Marshall d'Avray Hall from 12:00 p.m. - 1:00 p.m. (one hour) on Tuesday, December 13 | | Scheduled Outage | Resolved | Network | Fredericton | |
| UNB Network Services are Currently Unavailable in Head Hall E-Level | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| Users Are Unable To Complete External Calls Outside of the 506 Area Code Via Teams Calling (VoIP) | | Unscheduled Outage | Resolved | VoIP | Fredericton | |
| Some Users May Experience Connectivity Issues to the UNB Network on the Fredericton Campus | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| Some UNB Services Requiring Log-in (secure websites, es.unb.ca) are Currently Unavailable | | Unscheduled Outage | Resolved | Multiple | All UNB Campuses | |
| Entrinsik Informer will be Unavailable on Monday, December 5 from 6am-7am | | Scheduled Outage | Resolved | Entrinsik Informer | All UNB Campuses | |
| ISS performing emergency network maintenance on the Saint John campus on Thurs., Dec. 1 from 10 - 11 p.m. | | Scheduled Outage | Resolved | Network | Saint John | |
| Informer 5 unavailable on Wednesday, Nov. 30, from 6 - 7 a.m. (1 hour) | | Scheduled Outage | Resolved | Entrinsik Informer | All UNB Campuses | |
| Colleague test environment (Coltest) unavailable on Tuesday, Nov. 29 | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| ITS Performing Necessary Network Maintenance in Gillin Hall from 12:00 p.m. - 1:00 p.m. (one hour) on Monday, November 28 | | Scheduled Outage | Resolved | Network | Fredericton | |
| UNB Websites Loading Slowly | | Unscheduled Outage | Resolved | Web | All UNB Campuses | |
| UNB Services Requiring Log-in (email, myUNB Portal, etc.) are Currently Unavailable | | Unscheduled Outage | Resolved | Multiple | All UNB Campuses | |
| ITS performing maintenance and upgrade on Colleague and Colleague Self-Service on Sunday, Nov. 27 from 6 - 10 a.m. (4 hours) | | Scheduled Outage | Resolved | Colleague | All UNB Campuses | |
| UNB Network Services are Currently Unavailable in Wu Conference Centre | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| ITS Performing Necessary Network Maintenance in Student Union Building from 12:00 p.m. - 1:00 p.m. (one hour) on Monday, November 14 | | Scheduled Outage | Resolved | Network | Fredericton | |
| Printing with myPrint is Currently Unavailable | | Unscheduled Outage | Resolved | Printing | All UNB Campuses | |
| UNB Network Printing is Currently Unavailable in Aitken Center | | Unscheduled Outage | Resolved | Printing | Fredericton | |
| UNB Network Services Unavailable in NRC Building on Wed., Nov. 9 beginning at 5:30 p.m. | | Scheduled Outage | Resolved | Network | Fredericton | |
| Some UNB services unavailable on Sat., Nov. 5 beginning at 6:30 p.m. | | Scheduled Outage | Resolved | Network | All UNB Campuses | |
| Some UNB Forms and Applications are Not Functioning Due to Server Failure | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| Scheduled Emergency Maintenance on the network at multiple residence buildings on the Fredericton campus | | Scheduled Outage | Resolved | Network | Fredericton | |
| UNB Network Services (ex: internet access) may be intermittently unavailable on the Fredericton campus on Tuesday, Nov. 1 from 10:30 – 11:30 p.m. (1 hour) | | Scheduled Outage | Resolved | Network | Fredericton | |
| Unscheduled Network Outage Throughout Parts of Fredericton Campus | | Unscheduled Outage | Resolved | Network | Fredericton | |
| ITS Performing Necessary Network Maintenance in Marshall d'Avray Hall from 12:00 p.m. - 1:00 p.m. (one hour) on Friday, October 28 | | Scheduled Outage | Resolved | Network | Fredericton | |
| Entrinisk Informer will be unavailable on Wednesday, October 26 from 6:00 a.m. - 7:00 a.m. | | Scheduled Outage | Resolved | Entrinsik Informer | All UNB Campuses | |
| UNB Listserv email service unavailable for maintenance on Wed., Oct. 19 from 6-7 a.m. | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| ITS performing maintenance on Infosilem Academic, UNB’s classroom booking software, on Sun., Oct. 16 from 6 - 9 a.m. | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| Network issues in Student Union Building, Kierstead Hall, Marshall d'Avray Hall, MacKenzie House & Bridges House | | Unscheduled Outage | Resolved | Network | Fredericton | |
| Scheduled Emergency Maintenance on the network at Marshall d'Avray Hall | | Scheduled Outage | Resolved | Network | Fredericton | |
| ITS performing emergency network equipment maintenance on the Moncton campus on Friday, October 7 from 10:00 p.m. - 11:00 p.m. | | Scheduled Outage | Resolved | Network | Moncton | |
| VoIP Phone Services - External Calling Unavailable | | Unscheduled Outage | Resolved | VoIP | Fredericton | |
| Entrinsik Informer will be Unavailable on Tuesday, September 27 from 6-7pm | | Scheduled Outage | Resolved | Entrinsik Informer | All UNB Campuses | |
| UNB Listserv is currently unavailable | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| UNB Staff, Faulty and Students are Unable to add money to their UCard (Online and App) | | Unscheduled Outage | Resolved | UCard | All UNB Campuses | |
| VoIP phone services and 9-1-1 calling impacted by maintenance on Sept. 25 from 6-7 a.m. | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| UNB Wireless will be unavailable on Thursday, September 22 from 10pm-1am | | Scheduled Outage | Resolved | Wireless | All UNB Campuses | |
| UNB Staff, Faulty and Students are Unable to add money to their UCard (Online and App) | | Unscheduled Outage | Resolved | UCard | All UNB Campuses | |
| Entrinsik Informer will be Unavailable on Tuesday, September 20 from 6-7am | | Scheduled Outage | Resolved | Entrinsik Informer | All UNB Campuses | |
| UCard Services Currently Unavailable | | Unscheduled Outage | Resolved | UCard | All UNB Campuses | |
| Entrinsik Informer will be Unavailable on Thursday, September 15 from 6-7am | | Scheduled Outage | Resolved | Entrinsik Informer | All UNB Campuses | |
| Entrinsik Informer is Currently Unavailable | | Unscheduled Outage | Resolved | Entrinsik Informer | All UNB Campuses | |
| Entrinsik Informer will be Unavailable on Tuesday, September 13 from 6-7am | | Scheduled Outage | Resolved | Entrinsik Informer | All UNB Campuses | |
| UNB Network Services are Currently Unavailable in Campus House/Neville Homestead | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| MyPrint currently unavailable | | Unscheduled Outage | Resolved | Printing | All UNB Campuses | |
| Users May Experience Intermittent Internet Issues | | Unscheduled Outage | Resolved | Multiple | All UNB Campuses | |
| Printers not appearing on lab computers | | Unscheduled Outage | Resolved | Multiple | All UNB Campuses | |
| ITS Performing Necessary Network Maintenance in Marshall d'Avray Hall from 12:00 p.m. - 1:00 p.m. (one hour) on Tuesday, September 6 | | Scheduled Outage | Resolved | Network | Fredericton | |
| Issues with MS Office licensing on new UNB computers and newly reset UNB computers | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| ITS will be performing maintenance on AD Manager on Tuesday, August 23 | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| Users May Experience Intermittent Difficulties Making or Receiving External Calls Using a Call Queue | | Unscheduled Outage | Resolved | VoIP | All UNB Campuses | |
| UCard Online (eAccounts) is experiencing some intermittent issues | | Unscheduled Outage | Resolved | UCard | All UNB Campuses | |
| UNB Network Services are Currently Unavailable in Enterprise One | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| ITS will be Performing Maintenance on Infosilem Campus on Wednesday, August 17 from 6am-7am | | Scheduled Outage | Resolved | Infosilem Room Booking | All UNB Campuses | |
| ITS performing emergency network equipment maintenance on the Saint John campus on Tues., Aug. 16 from 7:00 p.m. – 9:00 p.m. | | Scheduled Outage | Resolved | Network | Saint John | |
| UNB Network Services are Intermittent in Campus House and Neville Homestead | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| ITS Performing Necessary Maintenance of the Currie Centre from 11:00 a.m. - 1:00 p.m. (two hours) on Wednesday August 3rd | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| Colleague & Colleague Self-Service unavailable from July 29 – Aug. 1 | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| ITS Performing Necessary Maintenance of the Kinesiology Building from 11:00 a.m. - 1:00 p.m. (two hours) on Wednesday July 27th | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| Resolved - UNB Network Services are Currently Unavailable on the UNB Saint John Campus | | Unscheduled Outage | Resolved | Multiple | Saint John | |
| UNB Network Services are Currently Unavailable in IUC Concourse | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| UNB Network Services are Currently Unavailable | | Unscheduled Outage | Resolved | Multiple | Multiple | |
| UNB Emeriti - Libraries Services Requiring Log-in are Currently Unavailable | | Unscheduled Outage | Resolved | Multiple | All UNB Campuses | |
| UNB Authentication will be unavailable on Thursday July 14 from 6:00 am - 7:00 a.m. | | Scheduled Outage | Resolved | Authentication | All UNB Campuses | |
| ArcGIS is currently unavailable | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| UNB's Room Booking Service will be Unavailable from 5:30 a.m - 7:30 a.m. on Wednesday Jul 13 | | Scheduled Outage | Resolved | Infosilem Room Booking | All UNB Campuses | |
| UNB Network Services will be Unavailable in the Forestry and Geology Building on July 12 between 5:00 p.m. and 9:00 p.m. | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| UNB Network Services are Currently Unavailable in some areas of Head Hall E-Level | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| Colleague test environment (Coltest) is currently unavailable | | Unscheduled Outage | Resolved | Colleague | All UNB Campuses | |
| ITS Performing Necessary Maintenance on Campus Operations Building at noon on Thursday June 30 | | Scheduled Outage | Resolved | Network | Fredericton | |
| ISS performing network equipment maintenance on the Saint John campus on Wed., June 29 from 11 p.m. - 11:59 p.m. | | Scheduled Outage | Resolved | Network | Saint John | |
| UNB Network Services are Currently Unavailable in Enterprise 1 | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| Colleague test environment (Coltest) unavailable on Tuesday, June 28 | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| UNB Network Services are Currently Unavailable in Tilley Hall | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| Infosilem client installation unavailable | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| ITS performing maintenance on Infosilem Academic, UNB’s classroom booking software, on Sun., June 26 from 6 a.m. to 9 a.m. | | Scheduled Outage | Resolved | Infosilem Room Booking | All UNB Campuses | |
| ITS performing maintenance and upgrade on Colleague and Colleague Self-Service on Sunday, June 26 from 6:00 to 10:00 a.m. (4 hours) | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| ITS performing network equipment maintenance in Tilley Hall on Sat., June 25 at 6:30 p.m. until Sun., June 26 at 12:30 a.m. | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| ISS performing network equipment maintenance on the Saint John campus on Thurs., June. 23 from 11 p.m. - 11:59 p.m. | | Scheduled Outage | Resolved | Network | Saint John | |
| ITS is performing network equipment maintenance in the IUC Physics Building on Wednesday, June 22nd from 6:00 a.m. - 8:00 a.m. | | Scheduled Outage | Resolved | Network | Fredericton | |
| ITS is performing network equipment maintenance in the IUC Physics Building on Monday, June 20th from 6:00 a.m. - 8:00 a.m. | | Scheduled Outage | Resolved | Network | Fredericton | |
| VoIP phone services and 9-1-1 calling impacted by maintenance beginning June 17 at 5 p.m. | | Scheduled Outage | Resolved | VoIP | All UNB Campuses | |
| FootPrints Request Tracking unavailable on Wednesday, June 15 beginning at 6 a.m. | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| ITS will be Performing Maintenance on Infosilem on Wednesday, June 15 from 6am-7am | | Scheduled Outage | Resolved | Infosilem Room Booking | All UNB Campuses | |
| UNB Network Services are Currently Unavailable in Incutech Building 1 (Enterprise 1) | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| Clients are unable to connect to UNB VPN | | Unscheduled Outage | Resolved | Virtual Private Network (VPN) | All UNB Campuses | |
| Scheduled Emergency Maintenance on the network at Enterprise Building 1 | | Scheduled Outage | Resolved | Network | Fredericton | |
| UNB Network Services are Currently Unavailable in Old Head Hall | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| ITS is performing network equipment maintenance in the NRC Building on Thursday, June 2nd from 6:00 a.m. - 8:00 a.m. | | Scheduled Outage | Resolved | Network | Fredericton | |
| ITS is performing network equipment maintenance in Tibbits Hall on Wednesday, June 1st from 6:00 a.m. - 8:00 a.m. | | Scheduled Outage | Resolved | Network | Fredericton | |
| ITS is performing network equipment maintenance in Lady Dunn Hall on Tuesday, May 31st from 6:00 a.m. - 8:00 a.m. | | Scheduled Outage | Resolved | Network | Fredericton | |
| ISS performing network equipment maintenance on the Saint John campus on Wed., May. 25 from 11 p.m. - 11:59 p.m. | | Scheduled Outage | Resolved | Network | Saint John | |
| ITS is performing network equipment maintenance in the C.C. Jones Student Services Centre on Thursday, May 19th from 6:00 a.m. - 8:00 a.m. | | Scheduled Outage | Resolved | Network | Fredericton | |
| ITS is performing network equipment maintenance in the Joy Kidd Residence on Wednesday, May 18th from 6:00 a.m. - 8:00 a.m. | | Scheduled Outage | Resolved | Network | Fredericton | |
| ITS is performing network equipment maintenance in the Information Technology Centre on Tuesday, May 17th from 6:00 a.m. - 8:00 a.m. | | Scheduled Outage | Resolved | Network | Fredericton | |
| ITS is performing network equipment maintenance in the Central Heating Plant on Thursday, May 12th from 6:00 a.m. - 8:00 a.m. | | Scheduled Outage | Resolved | Network | Fredericton | |
| Firewall Maintenance | | Scheduled Outage | Resolved | Network | Fredericton | |
| Intermittent connectivity issues to Network Drives | | Unscheduled Outage | Resolved | File Sharing | All UNB Campuses | |
| ITS is performing network equipment maintenance in the Harriet Irving Library on Wednesday, May 11th from 6:00 a.m. - 8:00 a.m. | | Scheduled Outage | Resolved | Network | Fredericton | |
| Informer 5 unavailable on Wednesday, May 11 from 6 a.m. - 7 a.m. | | Scheduled Outage | Resolved | Entrinsik Informer | All UNB Campuses | |
| ITS is performing network equipment maintenance in Sir Howard Douglas Hall on Tuesday, May 10th from 6:00 a.m. - 8:00 a.m. | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| ITS is performing network equipment maintenance in Old Head Hall on Thursday, May 5th from 6:00 a.m. - 8:00 a.m. | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| VoIP Phone Services are Currently Unavailable Calling To/From from Off-Campus | | Unscheduled Outage | Resolved | VoIP | All UNB Campuses | |
| Some users are having issues creating or updating tickets in Request Tracking Software | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| UNB Network Services are Currently Unavailable in Part of the Currie Center | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| Issues connecting to eduroam | | Unscheduled Outage | Resolved | Network | All UNB Campuses | |
| UNB Staff, Faculty and Students are Unable to Connect to the VPN | | Unscheduled Outage | Resolved | Virtual Private Network (VPN) | All UNB Campuses | |
| ITS performing network equipment maintenance in the Facilities Management Building on Tuesday, April 12th from 6:00 a.m. - 8:00 a.m. | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| UNB Network Services are Currently Unavailable in the Grad House and the Bookstore | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| Informer 5 will be unavailable on Thursday, April 7, from 6 a.m. - 7 a.m. (1 hour) | | Scheduled Outage | Resolved | Entrinsik Informer | All UNB Campuses | |
| ITS performing network equipment maintenance in the Forestry/Geology Building on Thursday, April 7th from 6:00 a.m. - 8:00 a.m. | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| ITS performing network equipment maintenance in R.N. Scott Hall on Wednesday, April 6th from 6:00 a.m. - 8:00 a.m. | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| Infosilem unavailable on Wednesday, April 6 from 6am-7am | | Scheduled Outage | Resolved | Infosilem Room Booking | All UNB Campuses | |
| Colleague test environment (Coltest) unavailable on Tuesday, April 5 | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| ITS performing network equipment maintenance in Aitken University Centre on Tuesday, April 5 from 6:00 a.m. - 8:00 a.m. | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| ITS performing maintenance and upgrade on Colleague and Colleague Self-Service on Sunday, April 3 from 6:00 to 10:00 a.m. (4 hours) | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| Issue accessing some online resources (Colleague, Colleague Self Service, D2L) | | Unscheduled Outage | Resolved | Authentication | All UNB Campuses | |
| Retirees Unable Access to Email | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| Account Change Issues | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| ITS performing network equipment maintenance in Sir Howard Douglas Hall on Monday, March 28 from 7:30 a.m. - 8 a.m. (30 minutes) | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| UNB Network Services are Currently Unavailable in Sir Howard Douglas Hall | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| Incoming and outgoing calls through Teams intermittently unavailable on Saturday March 19 beginning at 7 a.m. | | Scheduled Outage | Resolved | VoIP | All UNB Campuses | |
| Informer 5 will be unavailable on Wednesday, March 16, from 6 a.m. - 7 a.m. (1 hour) | | Scheduled Outage | Resolved | Entrinsik Informer | All UNB Campuses | |
| Some users may experience issues logging into D2L Brightspace | | Unscheduled Outage | Resolved | D2L Brightspace | All UNB Campuses | |
| ITS performing network equipment maintenance in the Harriet Irving Library on Sunday, March 6 from 8 a.m. - 9 a.m. (1 hour) | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| ITS performing network equipment maintenance in McConnell Hall on Sunday, March 6 from 6 a.m. - 8 a.m. (2 hours) | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| UNB Network Services are Currently Unavailable in the Kinesiology Building | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| UNB Network Services are Currently Unavailable on the Saint John Campus for some buildings | | Unscheduled Outage | Resolved | Multiple | Saint John | |
| ITS performing maintenance on es.unb.ca: various UNB online applications, tools and forms unavailable Saturday, Feb. 26 from 6:30 p.m. to Feb. 27 at 12:30 a.m. (6 hours) | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| D2L Brightspace Unavailable | | Unscheduled Outage | Resolved | D2L Brightspace | All UNB Campuses | |
| UNB IT Account Password Reset is Currently Unavailable | | Unscheduled Outage | Resolved | Authentication | All UNB Campuses | |
| Entrinsik Informer will be Unavailable for Maintenance Thursday January 27 | | Scheduled Outage | Resolved | Entrinsik Informer | All UNB Campuses | |
| UNB Network Services will be Unavailable in IUC Forestry on Wednesday January 26 | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| UNB Network Services will be Unavailable in IUC Physics on Wednesday January 26 | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| ISS Performing network equipment maintenance in Hazen Hall on Monday, Jan. 24 from 7am-7:30am | | Scheduled Outage | Resolved | Multiple | Saint John | |
| Colleague test environment (Coltest) unavailable on Monday, Jan. 24 | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| ITS performing maintenance on Colleague and Colleague Self-Service on Sunday, January 23 from 6:00 a.m. to 10:00 a.m. | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| ITS performing network equipment maintenance in the Kinesiology building on Thursday, Jan. 20 from 6 a.m. - 7:00 a.m. | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| UNB Network Services will be Unavailable in IUC Forestry on Wednesday January 19 | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| ITS performing network equipment maintenance in the Richard J. CURRIE CENTER on Wednesday, Jan. 19 from 6 a.m. - 7:00 a.m. | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| Authentication Issues | | Unscheduled Outage | Resolved | Authentication | All UNB Campuses | |
| ITS performing network equipment maintenance in the ITC Building on Tuesday, Jan. 18 from 6 a.m. - 7:00 a.m. | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| ITS performing network equipment maintenance in the Central Heating Plant on Monday, Jan. 17 from 6 a.m. - 7:00 a.m. | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| Network Maintenance: Access to UNB IT services from all campuses will be unavailable on Sun., Jan. 16, 2022, from 6 a.m. – 9 a.m. | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| VPN Issues | | Unscheduled Outage | Resolved | Virtual Private Network (VPN) | All UNB Campuses | |
| Users May Experience Difficulties Making or Receiving External Calls | | Unscheduled Outage | Resolved | VoIP | Fredericton | |
| ITS performing network equipment maintenance in R.N. Scott Hall on Thursday, Jan. 6 from 6 a.m. - 7:00 a.m. | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| Network Maintenance: Access to UNB IT services from all campuses will be unavailable on Wed., Jan. 5, 2022, from 6 p.m. – 10 p.m. | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| ITS performing maintenance and upgrade on Colleague on Wednesday, December 22 from 6:00 to 7:00 a.m. (1 hour) | | Scheduled Outage | Resolved | Colleague | All UNB Campuses | |
| ITS performing network equipment maintenance in the Facilities Management Building on Wednesday, Dec. 22 from 6 a.m. - 7:00 a.m. | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| UNB IT Service Desk is unable to receive incoming calls | | Unscheduled Outage | Resolved | Other | Fredericton | |
| UNB Network Services are Currently Unavailable in the Law Building | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| ITS performing network equipment maintenance in Toole Hall on Tuesday, Dec. 21 from 6 a.m. - 7:00 a.m. | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| ITS performing network equipment maintenance in the C.C Jones Student Services Centre on Monday, Dec. 20 from 6 a.m. - 7:00 a.m. | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| Chematix will be Unavailable for Emergency Maintenance on Tuesday Dec. 14 from 12:00 p.m. - 1:00 pm. | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| Network Issues on Campus | | Unscheduled Outage | Resolved | Network | Saint John | |
| UNB Public Access Wireless will be Unavailable on December 8th from 6am-7am for Maintenance | | Scheduled Outage | Resolved | Wireless | Fredericton | |
| UCard Mobile Credentials not able to be Updated | | Unscheduled Outage | Resolved | UCard | Fredericton | |
| Microsoft Streams Issue | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| ITS performing network equipment maintenance in the NRC Building on Thursday, December 2 from 6:00 a.m. - 6:30 a.m. | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| ITS performing network equipment maintenance in old Head Hall on Wednesday, December 1 from 6:00 a.m. - 6:30 a.m. | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| ITS performing network equipment maintenance in the IUC Physics Building on Tuesday, November 30 from 6:00 a.m. - 6:30 a.m. | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| ITS performing network equipment maintenance in the Aitken University Centre on Monday, November 29 from 6:00 a.m. - 6:30 a.m. | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| UCard services unavailable on Sunday, November 28 beginning at 11 a.m. | | Scheduled Outage | Resolved | UCard | All UNB Campuses | |
| Entrinsik Informer will be Unavailable Wednesday November 24 | | Scheduled Outage | Resolved | Entrinsik Informer | All UNB Campuses | |
| Colleague test environment (Coltest) unavailable on Monday, Nov. 22 | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| ITS performing maintenance and upgrade on Colleague and Colleague Self-Service on Sunday, November 21 from 6:00 to 10:00 a.m. (4 hours) | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| Ellucian CRM Recruit is Currently Unavailable | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| Chematix is Currently Unavailable | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| Entrinsik Informer will be Unavailable Wednesday November 17th | | Scheduled Outage | Resolved | Entrinsik Informer | All UNB Campuses | |
| UNB Network Services are Currently Unavailable in I.U.C. Forestry Building | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| UNB Network Services are Currently Unavailable in Enterprise 1 Building and Singer Hall | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| UNB Network Services (ex. Internet access) for various buildings on the Fredericton campus will be unavailable on Sunday, Nov. 14 from 6:00 a.m. to 9 a.m. (3 hours) | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| ITS performing network maintenance in the Canadian Institute for Cybersecurity, McConnell Hall, Head Hall A-Level and Maggie Jean Chestnut House on Wednesday, Nov. 10 from 6:00 a.m. to 7:00 a.m. (1 hour) | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| ITS performing network maintenance in the Lady Beaverbrook Gym, the Richard J. CURRIE CENTER and the Aitken University Centre on Wednesday, Nov. 10 from 6:00 a.m. to 7:00 a.m. (1 hour) | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| UNB Network Services (ex: internet access) on the Fredericton campus will be unavailable on Saturday, Nov. 6 from 6:30 p.m. to Nov. 7 at 12:30 a.m. (6 hours) | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| UNB Website Unavailable | | Unscheduled Outage | Resolved | Web | All UNB Campuses | |
| UNB Network Services are Currently Unavailable in Kinesiology Building | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| AD Manager will be Unavailable for Emergency Maintenance Thursday October 28 | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| Informer 5 unavailable on Thursday, October 28 from 6 a.m. - 7 a.m. | | Scheduled Outage | Resolved | Entrinsik Informer | All UNB Campuses | |
| RESOLVED D2L Brightspace Unavailable | | Unscheduled Outage | Resolved | D2L Brightspace | All UNB Campuses | |
| Informer 5 unavailable on Wednesday, October 20 from 6 a.m. - 7 a.m. | | Scheduled Outage | Resolved | Entrinsik Informer | All UNB Campuses | |
| UCard services unavailable on Sunday, October 17 beginning at 11 a.m. | | Scheduled Outage | Resolved | UCard | All UNB Campuses | |
| UNB's Room Booking Service Scheduled Maintenance | | Scheduled Outage | Resolved | Infosilem Room Booking | All UNB Campuses | |
| UNB Network Services are Currently Unavailable on the Saint John Campus | | Unscheduled Outage | Resolved | Multiple | Saint John | |
| Unable to make or receive external calls | | Unscheduled Outage | Resolved | VoIP | All UNB Campuses | |
| UCard services unavailable on Thursday, October 7 beginning at 5 a.m. | | Scheduled Outage | Resolved | UCard | All UNB Campuses | |
| Entrinsik Informer 5 will be Unavailable | | Scheduled Outage | Resolved | Entrinsik Informer | All UNB Campuses | |
| ITS performing network equipment maintenance in the Harriet Irving Library on Wednesday, Oct. 6 from 6:00 a.m. – 7:00 a.m. | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| UCard services unavailable on Sunday, October 3 beginning at 6 a.m. | | Scheduled Outage | Resolved | UCard | All UNB Campuses | |
| Student Scanning and Copying on some Copiers are Currently Unavailable | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| Informer 4 is Currently Unavailable | | Unscheduled Outage | Resolved | Entrinsik Informer | All UNB Campuses | |
| Purchasing Parking Permits with UCard Cash Temporarily Unavailable | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| Some UNB Network Services are Currently Unavailable in the Richard J. CURRIE CENTER | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| Course Catalogue and Advising Issues | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| UCard Online - eAccounts is experiencing intermittent outages also impacting Online Parking Pass payments | | Unscheduled Outage | Resolved | Multiple | All UNB Campuses | |
| Resolved: UCard Online - eAccounts is currently unavailable | | Unscheduled Outage | Resolved | UCard | All UNB Campuses | |
| Issue with accessing Informer 4 | | Unscheduled Outage | Resolved | Entrinsik Informer | All UNB Campuses | |
| Entrinsik Informer4 is Currently Unavailable | | Unscheduled Outage | Resolved | Multiple | All UNB Campuses | |
| Colleague slow or unresponsive for some users | | Unscheduled Outage | Resolved | Colleague | All UNB Campuses | |
| ITS performing maintenance on Colleague Test environment on Monday, August 9th from 7:45 a.m. - 4 p.m. | | Scheduled Outage | Resolved | Colleague | All UNB Campuses | |
| ITS performing maintenance and upgrade on Colleague and Colleague Self-Service on Sunday, August 8th from 6 – 10 a.m. | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| Infosilem - UNB's Room Booking Service Emergency Maintenance | | Scheduled Outage | Resolved | Infosilem Room Booking | All UNB Campuses | |
| ITS performing network equipment maintenance in the Residence Administration building and Memorial Hall on Wednesday, August 4 from 7:00 a.m. - 7:30 a.m. | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| my.unb.ca is now directing to the MyUNB Intranet; oldportal.unb.ca is working intermittently | | Unscheduled Outage | Resolved | Multiple | All UNB Campuses | |
| myUNB Portal, D2L, eServices and other secure services not available | | Unscheduled Outage | Resolved | Multiple | All UNB Campuses | |
| ITS performing network equipment maintenance in the Muriel McQueen Fergusson Centre on Thursday, July 29 from 7:00 a.m. - 7:30 a.m. | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| ITS performing network equipment maintenance in R.N. Scott Hall on Wednesday, July 28 from 7:00 a.m. - 7:30 a.m. | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| ITS performing network equipment maintenance in the Science Library on Tuesday, July 27 from 7:00 a.m. - 7:30 a.m. | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| ITS performing network equipment maintenance in the Alumni Memorial Building on Monday, July 26 from 7:00 a.m. - 7:30 a.m. | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| Network equipment maintenance on Thursday, July 22 on Moncton campus from 9 p.m. to 11 p.m. | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| ITS performing network equipment maintenance in Tilley Hall and Annex C on Thursday, July 22 from 7:00 a.m. - 7:30 a.m. | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| Colleague Self-Service Advising - 'Advisement Complete' Delayed Implementation | | Unscheduled Outage | Resolved | Colleague | All UNB Campuses | |
| ITS performing network equipment maintenance in Sir Howard Douglas Hall on Wednesday, July 21 from 7:00 a.m. - 7:30 a.m. | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| ITS performing network equipment maintenance in the Harriet Irving Library on Tuesday, July 20 from 7:00 a.m. - 7:30 a.m. | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| Network issues in Marshall d'Avray Hall | | Unscheduled Outage | Resolved | Network | Fredericton | |
| ITS performing network equipment maintenance in the Forestry/Geology and New Forestry Buildings on Monday, July 19 from 7:00 a.m. - 7:30 a.m. | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| ITS performing network equipment maintenance in MacLaggan Hall on Thursday, July 15 from 7:00 a.m. - 7:30 a.m. | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| ITS performing network equipment maintenance in the Aitken University Centre on Wednesday, July 14 from 7:00 a.m. - 7:30 a.m. | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| ITS performing network equipment maintenance in Gillin Hall on Tuesday, July 13 from 7:00 a.m. - 7:30 a.m. | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| ITS performing maintenance on Monday, July 12 from 12:00 p.m. - 1:00 p.m. (one hour) in the LB Gym, Enterprise 1 building, Bailey Hall, and Tilly Hall | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| ITS performing network equipment maintenance in Head Hall (Old Engineering) on Monday, July 12 from 7:00 a.m. - 7:30 a.m. | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| Some users are experiencing issues connecting to eduroam | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| ITS performing network equipment maintenance in the Information Technology Centre (ITC) on Thursday, July 8 from 7:00 a.m. - 7:30 a.m. | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| myUNB Portal is Currently Unavailable | | Unscheduled Outage | Resolved | MyUNB Intranet | All UNB Campuses | |
| ITS performing network equipment maintenance in the NRC Building on Wednesday, July 7 from 7:00 a.m. - 7:30 a.m. | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| ITS performing network equipment maintenance in the Kinesiology Building on Tuesday, July 6 from 7:00 a.m. - 7:30 a.m. | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| ITS performing network equipment maintenance in the Richard J. CURRIE CENTER on Monday, July 5 from 7:00 a.m. - 7:30 a.m. | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| Printing on campus temporarily unavailable for students due to security vulnerability - On-going | | Scheduled Outage | Resolved | Printing | All UNB Campuses | |
| IT Service Interruption in IUC Physics Saturday, June 26 beginning at 6:30 p.m. | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| Infosilem unavailable on Saturday, June 26 beginning at 6:30 p.m. | | Scheduled Outage | Resolved | Infosilem Room Booking | All UNB Campuses | |
| Emergency Maintenance on Moncton campus Wednesday, June 23, beginning at 10 p.m. | | Scheduled Outage | Resolved | Multiple | Moncton | |
| Emergency Maintenance on Network Equipment being performed on Tuesday, June 22 | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| UNB Network Services are Currently Unavailable in C.C. Jones Student Services Centre | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| Emergency Maintenance on Moncton campus Today Wednesday, June 16th beginning at 9 p.m. | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| UNB Network Services are Currently Unavailable in Gillin Hall | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| RESOLVED: Colleague UI Slowness | | Unscheduled Outage | Resolved | Colleague | All UNB Campuses | |
| UNB Network Services are Currently Unavailable in McConnel Hall | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| myUNB Portal, D2L Brightspace, and e-Services are Currently Unavailable | | Unscheduled Outage | Resolved | Multiple | All UNB Campuses | |
| IT Service Interruption in the Central Heating Plant Wednesday, June 2 beginning at 6 a.m. | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| Colleague test environment (Coltest) unavailable on Monday, May 31 | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| Colleague, Colleague Self-Service, eServices and other services unavailable on Sunday, May 30 beginning at 6 a.m. | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| External Calling Not Available on MS Teams | | Unscheduled Outage | Resolved | VoIP | All UNB Campuses | |
| Wireless Service Interruption on Sunday, May 16 beginning at 9 a.m. | | Scheduled Outage | Resolved | Wireless | All UNB Campuses | |
| IT Service Interruption in IT Centre on Fredericton campus on Sunday, May 9 beginning at 6 a.m. | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| myUNB Portal and other UNB IT Services are Currently Unavailable | | Unscheduled Outage | Resolved | MyUNB Intranet | All UNB Campuses | |
| IT Service Interruption in Toole Hall on Fredericton campus on Wednesday, May 5 beginning at 6 a.m. | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| Colleague is Currently Unavailable | | Unscheduled Outage | Resolved | Colleague | All UNB Campuses | |
| Microsoft Reporting Teams Service Alert | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| UNB Network Services are Currently Unavailable in Bailey Hall | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| IT Service Interruption on Moncton campus on Sunday, April 25 beginning at 6 a.m. | | Scheduled Outage | Resolved | Multiple | Moncton | |
| Request Tracking (Footprints) is currently experiencing issues | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| IT Service Interruption in Facilities Management on Wednesday, April 14 | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| Colleague, eServices and other services unavailable on Wednesday, April 14 beginning at 6 a.m. | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| IT Service Interruption in Facilities Management on Sunday, April 11 | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| Issues with calls been UNB numbers and external numbers | | Unscheduled Outage | Resolved | VoIP | Fredericton | |
| IT Service Interruption in Marshall d'Avray Hall on Thursday, April 8 | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| Colleague test environment (Coltest) unavailable on Monday and Tuesday, March 29 and 30th | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| Colleague, eServices and other services unavailable on Sunday, March 28 beginning at 6 a.m. | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| UNB Services Requiring Log-in (email, myUNB Portal, etc.) are Currently Unavailable | | Unscheduled Outage | Resolved | Multiple | All UNB Campuses | |
| IT Service Interruption in C.C. Jones on Sunday, March 14 | | Scheduled Outage | Resolved | Network | Fredericton | |
| New Windows PC setup or Refreshing a PC Issues | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| Incoming and outgoing calls through Teams intermittently unavailable on March 7 beginning at 6 a.m. | | Scheduled Outage | Resolved | VoIP | All UNB Campuses | |
| Incoming and outgoing calls through Teams intermittently unavailable on March 3 beginning at 6 a.m. | | Scheduled Outage | Resolved | VoIP | All UNB Campuses | |
| UNB Wireless is Currently Unavailable in Tool Hall | | Unscheduled Outage | Resolved | Wireless | Fredericton | |
| IT Service Interruption in Toole Hall on Sunday, Feb. 28 | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| Changes to UNB authentication (login) services on Saturday, Feb. 27 beginning at 6:30 p.m. | | Scheduled Outage | Resolved | Authentication | All UNB Campuses | |
| Resolved: UNB Network Services are Currently Unavailable in Toole hall | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| Intermittent issues with calls between UNB numbers and external numbers | | Unscheduled Outage | Resolved | VoIP | Fredericton | |
| UNB Network Services are Currently Unavailable in Tilley Hall | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| Intermittent issues with calls between UNB numbers and external numbers | | Unscheduled Outage | Resolved | VoIP | All UNB Campuses | |
| UNB Network Services are Currently Unavailable in Bailey Hall | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| UNB Network Services are Currently Unavailable in LB Residence. | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| Colleague Self-Service unavailable on Wednesday, Feb. 10 beginning at 6 a.m. | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| UNB Wired Network Services are Currently Unavailable on the Ground Floor of the Centre for Healthy Living | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| UNB Network Services will be Unavailable in MacLaggan Hall | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| Authentication Issue Affecting Colleague Self-Service | | Unscheduled Outage | Resolved | Colleague | All UNB Campuses | |
| Cascade - UNB's Website Content Management System (CMS) is Currently Unavailable | | Unscheduled Outage | Resolved | Cascade CMS | All UNB Campuses | |
| Colleague test environment (Coltest) unavailable on Jan. 25 beginning at 8:15 a.m. | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| Colleague, eServices and other services unavailable on Sunday, Jan. 24 beginning at 6 a.m. | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| VPN, UNB website (unb.ca) and other services unavailable | | Unscheduled Outage | Resolved | Multiple | All UNB Campuses | |
| Perceptive Content is currently down | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| Some Student are Reporting Issues with Printing within UNB's Computer Labs | | Unscheduled Outage | Resolved | Printing | All UNB Campuses | |
| IT Service Interruption in the Richard J. CURRIE CENTER on Sunday, Dec. 6 | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| myUNB Portal is Currently Unavailable | | Unscheduled Outage | Resolved | MyUNB Intranet | All UNB Campuses | |
| Emergency Maintenance on Network Equipment Being Performed on Monday, Nov. 30 | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| Colleague test environment (Coltest) unavailable on Monday, Nov. 30 | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| Colleague, eServices and other services unavailable on Sunday, Nov. 29 beginning at 6 a.m. | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| Virtual Lab is Currently Unavailable | | Unscheduled Outage | Resolved | Virtual Lab | All UNB Campuses | |
| Resolved: Power Outage | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| Virtual Lab is Currently Unavailable | | Unscheduled Outage | Resolved | Virtual Lab | All UNB Campuses | |
| Colleague is Currently Unavailable | | Unscheduled Outage | Resolved | Colleague | All UNB Campuses | |
| Resolved:UNB Network Services are Currently Unavailable in Enterprise 1 | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| Colleague, eServices and other services unavailable on Saturday, Nov. 14 | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| IT Service Interruption on Monday, November 9th | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| UNB Wired and Wireless Network Services are Currently Unavailable in Multiple Buildings on the Fredericton Campus | | Unscheduled Outage | Resolved | Wireless | Fredericton | |
| UNB Network Services are Currently Unavailable in Tilley Hall and parts of the Harriet Irving Library | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| IT Service Interruption in the Aitken Centre and BMO Field House on Wednesday, Nov. 4 | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| Resolved: SPSS on Virtual Lab is Currently Unavailable | | Unscheduled Outage | Resolved | Virtual Lab | All UNB Campuses | |
| Resolved: UNB Network Services are Currently Unavailable in Sir Howard Douglas Hall | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| IT Service Interruption in Sir Howard Douglas Hall on Sunday, Nov. 1 | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| UNB Network Services are Currently Unavailable in LB Gymnasium | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| Resolved: UNB Network Services are Currently Unavailable in AUC/BMO | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| Some users are experiencing issues with Secure File Drop | | Unscheduled Outage | Resolved | File Sharing | All UNB Campuses | |
| Resolved: UNB Network Services are Currently Unavailable in Enterprise Building 1 | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| Some Test Colleague Environments will be Unavailable on Wednesday Oct. 28th | | Scheduled Outage | Resolved | Colleague | All UNB Campuses | |
| Entrinsik Informer is Currently Unavailable | | Unscheduled Outage | Resolved | Entrinsik Informer | All UNB Campuses | |
| UCard services are currently unavailable | | Unscheduled Outage | Resolved | UCard | All UNB Campuses | |
| Colleague unavailable on October 18 beginning at 6 a.m. | | Scheduled Outage | Resolved | Colleague | All UNB Campuses | |
| Azure Labs (Virtual Lab) is Currently Unavailable | | Unscheduled Outage | Resolved | Virtual Lab | All UNB Campuses | |
| LimeSurvey is current unavailable | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| IT Service Interruption in Forestry & Geology building on October 14 beginning at 6 a.m. | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| Some UNB Staff, Faulty and Students are Unable to Connect to the VPN | | Unscheduled Outage | Resolved | Virtual Private Network (VPN) | All UNB Campuses | |
| Some UNB Staff, Faulty and Students are Unable to Connect to the Eduroam Wireless Network | | Unscheduled Outage | Resolved | Wireless | Fredericton | |
| UNB Network Services are Currently Unavailable in Forestry & Geology Building | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| UNB's Room Booking Service is Currently Experiencing Issues | | Unscheduled Outage | Resolved | Infosilem Room Booking | All UNB Campuses | |
| UNB Network Services are Currently Unavailable for part of the HIL Commons | | Unscheduled Outage | Resolved | Network | Fredericton | |
| IT Service Interruption in Tilley Hall on October 4 beginning at 6 a.m. | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| UNB Network Services are Currently Unavailable in HIL Commons | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| Mobile App Authentication Issue | | Unscheduled Outage | Resolved | Mobile App | All UNB Campuses | |
| UNB IT Account Password Reset is Currently Unavailable | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| UNB Services Running on Microsoft 365 (Email, MS Teams, etc.) may be Unavailable | | Unscheduled Outage | Resolved | Multiple | All UNB Campuses | |
| Colleague is Currently Experiencing Slowness Issues | | Unscheduled Outage | Resolved | Colleague | All UNB Campuses | |
| UNB Network Services are Currently Unavailable in The Lady Beaverbrook Gymnasium | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| UNB Network Services Unavailable in Tilley Hall | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| 911 calling currently unavailable from UNB phones | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| UNB Network Services are Currently Unavailable in The Lady Beaverbrook Gymnasium | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| Some Webforms are Currently Unavailable | | Unscheduled Outage | Resolved | Web | All UNB Campuses | |
| UNB File Drop is Currently Experiencing Issues | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| UNB Wireless is Currently Unavailable in Enterprise 1 Building | | Unscheduled Outage | Resolved | Wireless | Fredericton | |
| Email Link on the myUNB Portal is Currently Unavailable | | Unscheduled Outage | Resolved | MyUNB Intranet | All UNB Campuses | |
| Issues with Account Activation | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| UNB Network Services are Currently Unavailable in Gillin Hall | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| UNB Network Services are Currently Unavailable in Tilley Hall, Enterprise Building 1 and Enterprise Building 2 | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| Colleague test environment (Coltest) unavailable on Monday, Aug. 10 beginning at 8:15 a.m. | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| Colleague, eServices and other services unavailable on Sunday, Aug. 9 beginning at 6 a.m. | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| Cybersecurity - VPN accessed via the myUNB Portal unavailable | | Unscheduled Outage | Resolved | Network | All UNB Campuses | |
| UNB Library Websites are Currently Unavailable | | Unscheduled Outage | Resolved | Web | All UNB Campuses | |
| UNB Network Services are Currently Unavailable in Head Hall (Old) | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| Calling external numbers and 911 is Currently Unavailable. | | Unscheduled Outage | Resolved | VoIP | All UNB Campuses | |
| IT service interruption on Saturday, June 27 beginning at 6:30 p.m. | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| UNB Network Services are Currently Unavailable on the 3rd floor of McLeod House | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| UNB Network Services are Currently Unavailable in Forestry & Geology Building | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| UCard Photo Upload currently unavailable | | Unscheduled Outage | Resolved | UCard | Fredericton | |
| UCard services unavailable on Sunday, June 14 beginning at 10 a.m. | | Scheduled Outage | Resolved | UCard | All UNB Campuses | |
| UNB Network Services are Currently Unavailable in Maggie Jean Chestnut House | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| Issues connecting to UNB's wired network in some buildings on the Fredericton campus | | Unscheduled Outage | Resolved | Network | Fredericton | |
| Experiencing Issues with Footprints Tracking System | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| UNB Network Services are Currently Unavailable in Kierstead Hall | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| Some Clients are experiencing issue with myUNB Portal | | Unscheduled Outage | Resolved | MyUNB Intranet | All UNB Campuses | |
| Emergency Outage: UNB's Room Booking Service Maintenance from 2:30 pm and 5:00 pm Today | | Scheduled Outage | Resolved | Infosilem Room Booking | All UNB Campuses | |
| Colleague test environment (Coltest) unavailable on Wednesday, June 3 beginning at 8:15 a.m. | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| Issues logging in to webadvisor.unb.ca and the UNB mobile app | | Unscheduled Outage | Resolved | Multiple | All UNB Campuses | |
| Colleague, eServices and other services unavailable on Sunday, May 31 beginning at 6 a.m. | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| UNB's Room Booking Service is Currently Unavailable to some Staff/Faculty | | Scheduled Outage | Resolved | Infosilem Room Booking | All UNB Campuses | |
| UNB's Room Booking Service is Currently Unavailable | | Unscheduled Outage | Resolved | Infosilem Room Booking | All UNB Campuses | |
| Footprints is Experiencing Issues | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| Issue logging in to Microsoft 365 services | | Unscheduled Outage | Resolved | Authentication | All UNB Campuses | |
| UNB IT Account Activation and Password Changes were Unavailable | | Unscheduled Outage | Resolved | Authentication | All UNB Campuses | |
| Password Reset and Account Activation currently unavailable | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| UNB Network Services are Currently Unavailable in Tilley Hall | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| Colleague UI Test Environment is Currently Unavailable | | Unscheduled Outage | Resolved | Colleague | All UNB Campuses | |
| Footprints Unavailable | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| UNB's room booking software (Infosilem) unavailable on Sunday, April 26 beginning at 6 a.m. | | Scheduled Outage | Resolved | Infosilem Room Booking | All UNB Campuses | |
| Access to Outlook Web App unavailable for some Faculty/Staff/Students | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| FootPrints Request Tracking unavailable on Sunday, April 5 beginning at 6 a.m. | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| Web Time Entry Unavailable for some Users | | Unscheduled Outage | Resolved | Multiple | All UNB Campuses | |
| Cascade - UNB's Website Content Management System (CMS) is Currently Unavailable | | Unscheduled Outage | Resolved | Cascade CMS | All UNB Campuses | |
| Some Faculty, Staff, and Students may be experiencing issues with eServices | | Unscheduled Outage | Resolved | eServices | All UNB Campuses | |
| Colleague test environment (Coltest) unavailable on Monday, March 23 beginning at 8:15 a.m. | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| Colleague, eServices and other services unavailable on Sunday, March 22 beginning at 6 a.m. | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| Call forwarding unavailable | | Unscheduled Outage | Resolved | VoIP | All UNB Campuses | |
| Perceptive Content is Currently Unvailable | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| Cascade - UNB's Website Content Management System (CMS) is Currently Unavailable | | Unscheduled Outage | Resolved | Cascade CMS | All UNB Campuses | |
| IT Service Interruption in the SUB & Keirstead Hall on Sunday, March 8 beginning at 6 a.m. | | Scheduled Outage | Resolved | Network | Fredericton | |
| UNB Network Services are Currently Unavailable for multiple buildings on the Fredericton Campus | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| LimeSurvey Upgrade on Wednesday, March 4 beginning at 6 a.m. | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| Astra Schedule Administrative Section is currently unavailable | | Unscheduled Outage | Resolved | Infosilem Room Booking | All UNB Campuses | |
| Cascade - UNB's Website Content Management System (CMS) will unavailable between 12:30 and 1:00 pm | | Unscheduled Outage | Resolved | Cascade CMS | All UNB Campuses | |
| Cascade - UNB's Website Content Management System (CMS) is Currently Unavailable | | Unscheduled Outage | Resolved | Cascade CMS | All UNB Campuses | |
| Infosilem is Currently Unavailable | | Unscheduled Outage | Resolved | Infosilem Room Booking | All UNB Campuses | |
| Saint John Campus is experiencing issues with their VoIP Phone Services | | Unscheduled Outage | Resolved | VoIP | Saint John | |
| Microsoft Teams may be Inaccessible | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| Remsoft Software Application is Currently Unavailable | | Unscheduled Outage | Resolved | Lab Computers | All UNB Campuses | |
| Cascade - UNB's Website Content Management System (CMS) was Unavailable | | Unscheduled Outage | Resolved | Cascade CMS | All UNB Campuses | |
| RESOLVED: Colleague test environment (Coltest) unavailable on Monday, Jan. 27 beginning at 8:15 a.m. | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED: Colleague, eServices and other services unavailable on Sunday, Jan. 26 beginning at 6 a.m. | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| UNB Network Services will be Unavailable in Marshall d'Avray Hall from 6-7am on Jan. 22 | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| Some Faculty, Staff, and Students using lab computers may be experiencing connectivity issues. | | Unscheduled Outage | Resolved | Lab Computers | Fredericton | |
| Micro Survey is currently not available | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| CMS upgrade to Cascade 8 January 17-19 | | Scheduled Outage | Resolved | Cascade CMS | All UNB Campuses | |
| Listserv management unavailable | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| Active Directory Manager Maintenance | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| Some of the Auto Attendants on campus are currently unavailable | | Unscheduled Outage | Resolved | VoIP | Fredericton | |
| Emergency Firewall Maintenance | | Scheduled Outage | Resolved | Multiple | ECN Shared Services | |
| VoIP Service Unavailable in half of the Harriet Irving Library | | Unscheduled Outage | Resolved | VoIP | Fredericton | |
| Cascade - UNB's Website Content Management System (CMS) is Currently Unavailable | | Unscheduled Outage | Resolved | Cascade CMS | All UNB Campuses | |
| UNB Network Services are Currently Unavailable on the Moncton Campus | | Unscheduled Outage | Resolved | Network | Moncton | |
| Staff and Students may experience issues with D2L Brightspace | | Unscheduled Outage | Resolved | D2L Brightspace | All UNB Campuses | |
| ECN SharePoint Service will be down for Emergency Maintenance | | Scheduled Outage | Resolved | SharePoint | ECN Shared Services | |
| Colleague test environment (Coltest) unavailable on Tuesday, Nov. 19 beginning at 8:15 a.m. | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| Colleague is Currently Unavailable | | Unscheduled Outage | Resolved | Colleague | All UNB Campuses | |
| Computer Imaging is Currently Unavailable | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| Colleague, eServices and other services unavailable on Sunday, Nov. 17 beginning at 6 a.m. | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| UNB Services Requiring Log-in (email, myUNB Portal, etc.) were Unavailable | | Unscheduled Outage | Resolved | Multiple | All UNB Campuses | |
| Colleague maintenance: Some services unavailable Nov. 9-11, 2019 | | Scheduled Outage | Resolved | Colleague | All UNB Campuses | |
| UNB Services Requiring Log-in (email, myUNB Portal, etc.) are Currently Unavailable | | Unscheduled Outage | Resolved | Multiple | All UNB Campuses | |
| RESOLVED: myUNB Portal is Currently Unavailable | | Unscheduled Outage | Resolved | MyUNB Intranet | All UNB Campuses | |
| Colleague test environment (Coltest) unavailable on Monday, October 28 beginning at 9:00am | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED: Internet (wired and wireless) briefly unavailable on the Fredericton campus | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| RESOLVED: Some UNB Services Requiring Log-in (email, myUNB Portal, etc.) are Currently Unavailable | | Unscheduled Outage | Resolved | Multiple | All UNB Campuses | |
| Colleague, eServices and other services unavailable on Monday, October 7 beginning at 9 p.m. | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| RESOLVED - UCard Online and eAccounts App Currently Unavailable | | Unscheduled Outage | Resolved | Multiple | All UNB Campuses | |
| Some UNB Services Requiring Log-in (email, myUNB Portal, etc.) are Currently Unavailable | | Unscheduled Outage | Resolved | Multiple | All UNB Campuses | |
| RESOLVED: ECN SharePoint Sites Not Accessible | | Unscheduled Outage | Resolved | SharePoint | ECN Shared Services | |
| RESOLVED: Staff Printing is Currently Unavailable | | Unscheduled Outage | Resolved | Printing | Fredericton | |
| Colleague Test and Self Service Future State unavailable on Friday, Oct. 4 beginning at 9 a.m. | | Scheduled Outage | Resolved | Colleague | All UNB Campuses | |
| Computer Imaging is not Available | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| Service Outage for some UNB Services | | Unscheduled Outage | Resolved | Multiple | All UNB Campuses | |
| RESOLVED: Some users may experience issues when trying to access myUNB Portal (my.unb.ca) from off campus | | Unscheduled Outage | Resolved | MyUNB Intranet | All UNB Campuses | |
| UCard services unavailable on Sunday, Sept. 29 for 6 hours beginning at 7 a.m. | | Scheduled Outage | Resolved | UCard | All UNB Campuses | |
| RESOLVED: Issue Connecting to UNB Secure Services on the eduroam WiFi Network | | Unscheduled Outage | Resolved | Network | Fredericton | |
| UCard services currently unavailable | | Unscheduled Outage | Resolved | UCard | All UNB Campuses | |
| Delays Accessing UNB Websites and Services | | Unscheduled Outage | Resolved | Other | Fredericton | |
| RESOLVED: WebAdvisor is Currently Unavailable | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED: Colleague, eServices and other services unavailable on Sunday, Sept. 8 beginning at 6 a.m. | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| RESOLVED: Colleague test environment (Coltest) unavailable on Wednesday, September 18 beginning at 9am | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| UCard Online is Currently Unavailable | | Unscheduled Outage | Resolved | Multiple | All UNB Campuses | |
| Student Printing Currently Unavailable in Harriet Irving Library and Science Library | | Unscheduled Outage | Resolved | Printing | Fredericton | |
| IT Service Interruption in Gillin Hall on Sunday, Sept. 8 beginning at 6 a.m. | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| Emergency Printing Outage for Faculty, Staff and Students for one hour starting at 4:30pm | | Unscheduled Outage | Resolved | Printing | All UNB Campuses | |
| Emergency IT service outage today (Sept. 5) for five minutes starting at noon | | Unscheduled Outage | Resolved | Multiple | All UNB Campuses | |
| Firewall Maintenance | | Scheduled Outage | Resolved | Network | ECN Shared Services | |
| RESOLVED: UNB undergraduate application unavailable overnight on Monday, Sept. 2 beginning at 8 p.m. | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| Emergency maintenance on UNB's Virtual Private Network (VPN) starting today (Aug. 29) at 4:30 p.m. | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED: IT Service Interruption on Moncton campus on Wednesday, Aug. 28 beginning at 6 a.m. | | Scheduled Outage | Resolved | Multiple | Moncton | |
| Emergency Network Services Outages in Marshall d'Avray Hall | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| IT Service Interruption on Wednesday, Aug. 21 beginning at 6 a.m. | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| D2L Brightspace is Currently Unavailable | | Unscheduled Outage | Resolved | D2L Brightspace | All UNB Campuses | |
| Colleague test environment (Coltest) unavailable on Monday, Aug. 12 beginning at 8:15 a.m. | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| Delays Accessing UNB Websites | | Unscheduled Outage | Resolved | Multiple | All UNB Campuses | |
| UCard services unavailable on Sunday, Aug. 11 beginning at 7 a.m. | | Scheduled Outage | Resolved | UCard | All UNB Campuses | |
| Colleague, eServices and other services unavailable on Sunday, Aug. 11 beginning at 6 a.m. | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| Issues Connecting to Microsoft On Campus | | Unscheduled Outage | Resolved | Multiple | All UNB Campuses | |
| RESOLVED: myUNB Portal Unavailable Off Campus | | Unscheduled Outage | Resolved | MyUNB Intranet | All UNB Campuses | |
| Delayed printing when printing to Staff/Faculty printers on campus | | Unscheduled Outage | Resolved | Printing | Fredericton | |
| Colleague, eServices and other services unavailable on Wednesday, July 31 beginning at 6 a.m. | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| UNB Network Services Unavailable in LB Gym | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| Issues with Web Printing | | Unscheduled Outage | Resolved | Printing | All UNB Campuses | |
| RESOLVED: UNB Network Services are Currently Unavailable in LB Gym | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| RESOLVED: Entrinsik Reporter is currently unavailable | | Unscheduled Outage | Resolved | eServices | All UNB Campuses | |
| AD Manager Unavailable | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| Issue Saving Documents on ECN SharePoint Sites | | Unscheduled Outage | Resolved | SharePoint | ECN Shared Services | |
| AD Manager Unavailable | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| Colleague, eServices and other services unavailable on Saturday, July 13 beginning at 6:30 p.m. | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| Computer Imaging Issues | | Unscheduled Outage | Resolved | Multiple | All UNB Campuses | |
| UNB Services Requiring Log-in (email, myUNB Portal, etc.) were Unavailable | | Unscheduled Outage | Resolved | Multiple | All UNB Campuses | |
| UNB and ECN IT service interruption on Wednesday, July 10 beginning at 6 a.m. | | Scheduled Outage | Resolved | Multiple | ECN Shared Services | |
| Colleague is Currently Unavailable | | Unscheduled Outage | Resolved | Colleague | All UNB Campuses | |
| UNB IT service interruption on Saturday, June 22 beginning at 6:30 p.m. | | Scheduled Outage | Resolved | Network | Fredericton | |
| Library website is currently inaccessible to some users | | Unscheduled Outage | Resolved | Library | All UNB Campuses | |
| UNB Library Services intermittently unavailable on Wednesday, June 19 beginning at 9:30 a.m. | | Scheduled Outage | Resolved | Library | All UNB Campuses | |
| IT Service Interruption on the Saint John campus on Wednesday, June 19 beginning at 6 a.m. | | Scheduled Outage | Resolved | Multiple | Saint John | |
| Colleague is Currently Unavailable | | Unscheduled Outage | Resolved | Multiple | All UNB Campuses | |
| Some UNB Network Services are Currently Unavailable in Harriet Irving Library including UNB Libraries | | Unscheduled Outage | Resolved | Multiple | All UNB Campuses | |
| Emergency SharePoint maintenance on Thursday, June 6 beginning at 1 p.m. | | Scheduled Outage | Resolved | SharePoint | All UNB Campuses | |
| Colleague is Currently Unavailable | | Unscheduled Outage | Resolved | Colleague | All UNB Campuses | |
| Colleague test environment (Coltest) unavailable on Monday, June 3 beginning at 8:15 a.m. | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| Colleague is Currently Unavailable | | Unscheduled Outage | Resolved | Colleague | All UNB Campuses | |
| Colleague, eServices and other services unavailable on Sunday, June 2 beginning at 6 a.m. | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| Intermittent IT Service Interruption on Tuesday, May 28 beginning at 6 a.m. | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| Voicemail is currently unavailable on VoIP phones. | | Unscheduled Outage | Resolved | VoIP | All UNB Campuses | |
| AD Manager Unavailable | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| Eduroam and public@unb Wireless is Currently Unavailable in NRC Building | | Unscheduled Outage | Resolved | Wireless | Fredericton | |
| UNB Network Services are Currently Unavailable in parts of the CURRIE Center | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| Voicemail Issues | | Unscheduled Outage | Resolved | VoIP | All UNB Campuses | |
| UNB Password Change Issues | | Unscheduled Outage | Resolved | Authentication | All UNB Campuses | |
| Some students may experience printing issues | | Unscheduled Outage | Resolved | Printing | All UNB Campuses | |
| Student Printing Currently Unavailable | | Unscheduled Outage | Resolved | Printing | Saint John | |
| myUNB Mobile App Authentication Issues | | Unscheduled Outage | Resolved | Mobile App | All UNB Campuses | |
| Colleague Authentication Issues | | Unscheduled Outage | Resolved | Colleague | All UNB Campuses | |
| Colleague test environment (Coltest) unavailable on Thursday, April 25 beginning at 9 a.m. | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| Staff and Faulty Printing Unavailable | | Unscheduled Outage | Resolved | Printing | All UNB Campuses | |
| Colleague is Currently Unavailable | | Unscheduled Outage | Resolved | Colleague | All UNB Campuses | |
| Colleague test environment (Coltest) unavailable on Monday, March 25 beginning at 9 a.m. | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| Colleague, eServices and other services unavailable on Sunday, March 24 beginning at 6 a.m. | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| Voicemail Outage | | Unscheduled Outage | Resolved | VoIP | All UNB Campuses | |
| Colleague is Currently Unavailable | | Unscheduled Outage | Resolved | Colleague | All UNB Campuses | |
| UNB Network Services are Currently Experiencing Issues in CC Jones and Res Admin | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| UNB Network Services are Currently Unavailable in Annex C | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| Virtual Lab is Currently Unavailable | | Unscheduled Outage | Resolved | Virtual Lab | All UNB Campuses | |
| Voicemail is currently unavailable on VoIP phones. | | Unscheduled Outage | Resolved | VoIP | All UNB Campuses | |
| UNB Network Services are Currently Unavailable in parts of the Aitken Centre and all of the BMO field | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| UNB Network Services will be Unavailable on E Level Head Hall for Emergency Maintenance | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| FootPrints Request Tracking unavailable on Sunday, Feb. 24 beginning at 6 a.m. | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| Colleague will be Unavailable for Scheduled Maintenance | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| myUNB Portal and the Outlook Web App are experiencing issues | | Unscheduled Outage | Resolved | Multiple | All UNB Campuses | |
| UNB Services Requiring Log-in (email, myUNB Portal, etc.) are Currently Unavailable | | Unscheduled Outage | Resolved | Multiple | All UNB Campuses | |
| myUNB Portal is Currently Unavailable | | Unscheduled Outage | Resolved | MyUNB Intranet | All UNB Campuses | |
| myUNB Portal is Currently Unavailable | | Unscheduled Outage | Resolved | MyUNB Intranet | All UNB Campuses | |
| Library Website Issues | | Unscheduled Outage | Resolved | Library | All UNB Campuses | |
| Colleague, eServices and other services unavailable on Wednesday, Jan. 30 beginning at 6 a.m. | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| Emergency Outage - Colleague | | Scheduled Outage | Resolved | Colleague | All UNB Campuses | |
| Virtual Lab is Currently Unavailable | | Unscheduled Outage | Resolved | Virtual Lab | All UNB Campuses | |
| Printing via Studentprinting.unb.ca is Currently Experiencing Issues | | Unscheduled Outage | Resolved | Printing | All UNB Campuses | |
| UNB Network Services are Currently Experiencing issues in parts of Gillin Hall | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| myUNB Portal and ECN SharePoint Sites are Not Accessible | | Unscheduled Outage | Resolved | Multiple | All UNB Campuses | |
| myUNB Portal is Currently Unavailable from off Campus | | Unscheduled Outage | Resolved | Multiple | All UNB Campuses | |
| UCard Online and the eAccounts app are currently unavialable | | Unscheduled Outage | Resolved | UCard | All UNB Campuses | |
| Course Registration, SharePoint, and UNB Email access issues | | Unscheduled Outage | Resolved | Multiple | All UNB Campuses | |
| Network maintenance on Wednesday, Dec. 19 beginning at 10 p.m. | | Scheduled Outage | Resolved | Network | All UNB Campuses | |
| Colleague is Currently Unavailable | | Unscheduled Outage | Resolved | Colleague | All UNB Campuses | |
| Scheduled Emergency Outage of Footprints Ticket Tracking System on December 16 at 6 AM | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| File Sharing and myUNB Portal Connection Issues | | Unscheduled Outage | Resolved | Multiple | All UNB Campuses | |
| IT Service Interruption on Moncton Nursing campus on Wednesday, Dec. 12 beginning at 9 a.m. | | Scheduled Outage | Resolved | Multiple | Moncton | |
| Emails from FootPrints Delayed | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| The UNB Website is Currently Unavailable | | Unscheduled Outage | Resolved | Web | All UNB Campuses | |
| Colleague Test Environment (Coltest) Unavailable Dec. 5 from 2:30 p.m. for Maintenance | | Unscheduled Outage | Resolved | Colleague | All UNB Campuses | |
| Colleague, eServices and other services unavailable on Sunday, Dec. 2 beginning at 6 a.m. | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| UNB Network Services Will be Unavailable in Toole Hall for Emergency Maintenance | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| ECN and UNB SharePoint Sites are currently unavailable | | Unscheduled Outage | Resolved | SharePoint | ECN Shared Services | |
| ECN and UNB SharePoint Sites are currently not available | | Unscheduled Outage | Resolved | SharePoint | ECN Shared Services | |
| myUNB Portal and O365 are Currently Unavailable | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| Colleague, eServices and other services unavailable on Sunday, Nov. 18 beginning at 6 a.m. | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| UNB Services Requiring Log-in (email, myUNB Portal, etc.) are Currently Unavailable | | Unscheduled Outage | Resolved | Multiple | All UNB Campuses | |
| UNB Wireless is Currently Experiencing Issues | | Unscheduled Outage | Resolved | Wireless | Fredericton | |
| UNB Network Services are Currently Unavailable in Aitken Centre and Old Head Hall | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| UNB Fredericton Wireless Advisory for Oct. 29 - Nov. 2 | | Advisory | Unresolved | Wireless | Fredericton | |
| UNB Wireless is Currently Experiencing Issue on the Frederiction Campus | | Unscheduled Outage | Resolved | Wireless | Fredericton | |
| UNB Network Services are Currently Unavailable for some parts of the Marshall d'Avray Hall. | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| UNB Wireless is Currently Experiencing Issue on the Frederiction Campus | | Unscheduled Outage | Resolved | Wireless | Fredericton | |
| UNB Wireless is Currently Experiencing Issue on the Frederiction Campus | | Unscheduled Outage | Resolved | Wireless | Fredericton | |
| UNB Wireless is Currently Experiencing Issue on the Frederiction Campus | | Unscheduled Outage | Resolved | Wireless | Fredericton | |
| UNB Eduroam Wireless is Currently Unavailable in the Harriet Irving Library and Sir Howard Douglas Hall buildings | | Unscheduled Outage | Resolved | Wireless | Fredericton | |
| RESOLVED: Opening and Saving Documents in ECN SharePoint | | Unscheduled Outage | Resolved | SharePoint | ECN Shared Services | |
| RESOLVED: Colleague, eServices and other services unavailable on Sunday, Oct. 7 beginning at 6 a.m. | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| Wired and Wireless Network Issues in Old Head Hall | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| myUNB Mobile App | | Unscheduled Outage | Resolved | Mobile App | All UNB Campuses | |
| Issues receiving email for some UNB community members | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| IT Requests not being Received Over Email | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| Issues impacting UNB Alumni Email Forwarding for Life (EFL) | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| UNB Network Services are Currently Unavailable Kinesiology | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| Emergency SharePoint Outage on Sunday, Sept. 23 beginning at 6 a.m. | | Scheduled Outage | Resolved | SharePoint | ECN Shared Services | |
| Footprints Unavailable | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| UNB Network Services Will be Unavailable in Toole Hall for Emergency Maintenance | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| Colleague, eServices and other services unavailable on Sunday, Sept. 16 beginning at 6 a.m. | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| UNB Network Services are Currently Unavailable in Aitken University Centre | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| Access to UNB's Lab Computers are Currently Unavailable in Toole Hall | | Unscheduled Outage | Resolved | Lab Computers | Fredericton | |
| Wireless (Wi-Fi) issues on the Fredericton campus | | Unscheduled Outage | Resolved | Wireless | Fredericton | |
| Password Reset and Account Activation currently unavailable | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| UNB Wireless is Currently Unavailable in Wu Conference Centre, IUC Physics and Alumni Memorial buildings | | Unscheduled Outage | Resolved | Wireless | Fredericton | |
| UNB Network, VoIP and Wi-Fi Service Outage | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| SPSS is Currently Unavailable in Virtual Lab | | Unscheduled Outage | Resolved | Virtual Lab | All UNB Campuses | |
| Wireless (Wi-Fi) issues on the Fredericton campus | | Unscheduled Outage | Resolved | Wireless | Fredericton | |
| ECN SharePoint Sites Not Accessible | | Unscheduled Outage | Resolved | SharePoint | ECN Shared Services | |
| UNB Blogs are not Available | | Unscheduled Outage | Resolved | Web | All UNB Campuses | |
| UNB Network Services are Currently Unavailable on the Moncton Campus | | Unscheduled Outage | Resolved | Network | Moncton | |
| Some Clients are Unable to Connect to UNB Wireless | | Unscheduled Outage | Resolved | Wireless | Fredericton | |
| IT Service Interruption on Sunday, Aug. 26 beginning at 6 a.m. | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| Problems Connecting to Eduroam in Some Buildings | | Unscheduled Outage | Resolved | Wireless | Fredericton | |
| Colleague is Currently Unavailable | | Unscheduled Outage | Resolved | Colleague | All UNB Campuses | |
| UNB Network Services are Currently Unavailable on the Moncton Campus | | Unscheduled Outage | Resolved | Multiple | Moncton | |
| UNB Wireless is Currently Unavailable in New Head Hall/Old Head Hall/Gillin Hall/ITC | | Unscheduled Outage | Resolved | Wireless | Fredericton | |
| UNB Wireless is Currently Unavailable in Toole Hall | | Unscheduled Outage | Resolved | Wireless | Fredericton | |
| UNB Wireless is Currently Unavailable on the Moncton Campus | | Unscheduled Outage | Resolved | Wireless | Moncton | |
| UNB Wireless is Currently Unavailable in the Kinesiology Building | | Unscheduled Outage | Resolved | Wireless | Fredericton | |
| UNB Wireless is Currently Unavailable for Students only using Eduroam | | Unscheduled Outage | Resolved | Wireless | Fredericton | |
| Issues with Account Activation | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| UNB Network Services are Currently Unavailable in Ludlow | | Unscheduled Outage | Resolved | Network | Fredericton | |
| UNB Network Services are Currently Unavailable in Facilities Management | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| Colleague, eServices and other services unavailable on Sunday, Aug. 12 beginning at 6 a.m. | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| Virtual Lab Currently Unavailable | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| UNB Office 365 Account Issues | | Unscheduled Outage | Resolved | Email | Fredericton | |
| Some UNB Network Services are Currently Unavailable | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| UNB Network Services are Currently Unavailable | | Unscheduled Outage | Resolved | Multiple | Multiple | |
| Intermittent Network Issues in Harriett Irving Library | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| Delays in receiving emails from external email accounts | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| Emergency unscheduled outage to the network equipment in the new Kinesiology building | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| UNB Network Services are Currently Unavailable in Singer and Tilley Halls | | Unscheduled Outage | Resolved | Network | Fredericton | |
| UNB Wireless (Wi-Fi) Maintenance on Wednesday, July 25 beginning at 6 a.m. | | Scheduled Outage | Resolved | Wireless | Moncton | |
| UNB and ECN clients are experiencing issues logging into SharePoint | | Unscheduled Outage | Resolved | SharePoint | ECN Shared Services | |
| Maintenance on UNB's Wireless Network (Wi-Fi) on Wednesday, July 18 beginning at 6 a.m. | | Scheduled Outage | Resolved | Wireless | Fredericton | |
| MacLaggan Hall is currently experiencing issues with VoIP connectivity | | Unscheduled Outage | Resolved | VoIP | Fredericton | |
| UNB Network Services are Currently Unavailable in Kinesiology | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| UNB Services Requiring Log-in (email, myUNB Portal, etc.) are Currently Unavailable | | Unscheduled Outage | Resolved | Multiple | All UNB Campuses | |
| UNB Network Services are Currently Unavailable in MacLaggan Hall | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| UNB Network Services are Currently Unavailable in MacLaggan Hall | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| Colleague UI5.4 is Currently Unavailable | | Unscheduled Outage | Resolved | Colleague | All UNB Campuses | |
| vCenter is currently inaccessible | | Unscheduled Outage | Resolved | Other | ECN Shared Services | |
| Services Temporarily Interrupted | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| Cascade - UNB's Website Content Management System (CMS) is Currently Unavailable | | Unscheduled Outage | Resolved | Cascade CMS | All UNB Campuses | |
| Colleague UI 5.4 is Currently Unavailable | | Unscheduled Outage | Resolved | Colleague | All UNB Campuses | |
| Colleague and WebAdvisor are Currently Unavailable | | Unscheduled Outage | Resolved | Multiple | All UNB Campuses | |
| D2L Brightspace is Currently Unavailable | | Unscheduled Outage | Resolved | D2L Brightspace | All UNB Campuses | |
| Colleague currently experiencing intermittent issues | | Unscheduled Outage | Resolved | Colleague | All UNB Campuses | |
| UNB Services requiring log in unavailable on Sunday, June 24 for 4 hours beginning at 6 a.m. | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| Intermittent Outage affecting UNB Systems including Colleague | | Unscheduled Outage | Resolved | Colleague | All UNB Campuses | |
| Intermittent Network Issues in Marshall D'Avray Hall | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| Course registration, WebTimeEntry and other services unavailable on June 20 beginning at 6 a.m. | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| UNB Network Intermittent Issues | | Unscheduled Outage | Resolved | Multiple | All UNB Campuses | |
| ECN SharePoint users may experience login issues. | | Unscheduled Outage | Resolved | SharePoint | ECN Shared Services | |
| ECN Share point page issues | | Unscheduled Outage | Resolved | SharePoint | Multiple | |
| UCard online is currently unavailable | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| Astra is currently unavailable | | Unscheduled Outage | Resolved | Infosilem Room Booking | All UNB Campuses | |
| ECN Share point page issues | | Unscheduled Outage | Resolved | SharePoint | ECN Shared Services | |
| IT Service Interruption in Sir Howard Douglas Hall & Wu Conference Centre on Sunday, June 10 beginning at 6 a.m. | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| UNB Network Services are Currently Experiencing Intermittent Issues | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| FootPrints Sending and Receiving Emails | | Unscheduled Outage | Resolved | Email | Fredericton | |
| FootPrints and Listserv delay in sending and receiving emails | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| Colleague, eServices and other services unavailable on June 3 beginning at 6 a.m. | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| UNB Guest Wireless is Currently Unavailable | | Unscheduled Outage | Resolved | Wireless | All UNB Campuses | |
| Entrinsik Informer is Currently Unavailable | | Unscheduled Outage | Resolved | Entrinsik Informer | All UNB Campuses | |
| Issues with SharePoint's Edit and Share Functionality | | Unscheduled Outage | Resolved | SharePoint | ECN Shared Services | |
| myUNB Portal is Currently Unavailable | | Unscheduled Outage | Resolved | MyUNB Intranet | All UNB Campuses | |
| UNB Network Services are Currently Unavailable in I.U.C. Forestry | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| UNB Network Services are Currently Unavailable in Gillin Hall (Computer Science) | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| Entrinsik Informer is Currently Unavailable | | Unscheduled Outage | Resolved | Entrinsik Informer | All UNB Campuses | |
| FootPrints unable to receive email attachments | | Unscheduled Outage | Resolved | Multiple | All UNB Campuses | |
| UNB Wireless is Currently Unavailable in Residence Common Areas on the Fredericton Campus | | Unscheduled Outage | Resolved | Wireless | Fredericton | |
| myUNB Mobile App Test | | Unscheduled Outage | Resolved | Mobile App | Fredericton | |
| UNB Network Services are Currently Unavailable in Magee House | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| UNB Network Services are Currently Unavailable in Annex C | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| UNB Network Services are Currently Unavailable in Tilley Hall | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| Test Posting | | Scheduled Outage | Resolved | Other | Moncton | |
| UNB Network Services are Currently Unavailable in Annex C and Singer Third Floor | | Unscheduled Outage | Resolved | Network | Fredericton | |
| VoIP Phone Services are Currently Unavailable | | Unscheduled Outage | Resolved | VoIP | All UNB Campuses | |
| Colleague is Currently Unavailable | | Unscheduled Outage | Resolved | Colleague | All UNB Campuses | |
| UNB Network Services are Currently Unavailable in Singer Hall and I.U.C. Forestry Building | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| Emergency Network Outage in Singer Hall Today Beginning at Noon | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| Error Signing in to UNB Mobile App | | Unscheduled Outage | Resolved | Mobile App | All UNB Campuses | |
| myUNB Portal Page 2 and My Week Sections Currently Unavailable | | Unscheduled Outage | Resolved | MyUNB Intranet | All UNB Campuses | |
| UNB Services Requiring Log-in (email, myUNB Portal, etc.) were Temporarily Unavailable | | Unscheduled Outage | Resolved | Authentication | All UNB Campuses | |
| Colleague is Currently Unavailable | | Unscheduled Outage | Resolved | Colleague | All UNB Campuses | |
| FootPrints Request Tracking Email Delay | | Unscheduled Outage | Resolved | Multiple | All UNB Campuses | |
| UNB Network Services are Currently Unavailable on the Moncton campus | | Unscheduled Outage | Resolved | Network | Moncton | |
| Some areas of IUC Forestry are currently without network access | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| Some areas of Singer Hall are currently without wireless and wired network access | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| myUNB Mobile App | | Unscheduled Outage | Resolved | Mobile App | All UNB Campuses | |
| Colleague is Currently Unavailable | | Unscheduled Outage | Resolved | Colleague | All UNB Campuses | |
| Colleague is Currently Unavailable | | Unscheduled Outage | Resolved | Colleague | All UNB Campuses | |
| Computer Science network services unavailable on April 24 for one hour beginning at 7 a.m. | | Scheduled Outage | Resolved | Other | Fredericton | |
| RESOLVED: myUNB Portal is Currently Unavailable | | Unscheduled Outage | Resolved | Multiple | All UNB Campuses | |
| Issue accessing and leaving voicemail | | Unscheduled Outage | Resolved | VoIP | All UNB Campuses | |
| Emergency Maintenance on Colleague, eServices and other services today (April 16) beginning at 12:45 p.m. | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| WebAdvisor is currently unavailable | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| Some students are receiving an error message while registering for courses | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| FootPrints and Listserv delay in sending and receiving emails | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| Intermittent issues with UNB Network Services in Incutech 1 (Enterprise UNB Building 1) | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| Emergency Maintenance on Colleague, eServices and other services today (April 4) beginning at 4:30 p.m. | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| Some students are receiving an error message while registering for courses | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| UNB Network Services are Currently Unavailable for Multiple Buildings across campus | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| Issues with SharePoint's Search Functionality | | Unscheduled Outage | Resolved | SharePoint | All UNB Campuses | |
| Colleague Test Environment (Coltest) Unavailable Mar. 28 at 9 a.m. for Maintenance | | Scheduled Outage | Resolved | Colleague | All UNB Campuses | |
| Colleague is Currently Unavailable | | Unscheduled Outage | Resolved | Colleague | All UNB Campuses | |
| Intermittent Printing Issues for students on the Saint John Campus | | Unscheduled Outage | Resolved | Printing | Saint John | |
| Windows Update Service is currently unavailable on ITS managed workstations | | Unscheduled Outage | Resolved | Multiple | All UNB Campuses | |
| Colleague, eServices and other services unavailable on Sunday, March 25 beginning at 6 a.m. | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| UNB Network Services are Currently Unavailable in Tilley Hall | | Unscheduled Outage | Resolved | Network | Fredericton | |
| Emergency Maintenance on UNB Network Today (March 23) beginning at noon in Tilley Hall | | Scheduled Outage | Resolved | Network | Fredericton | |
| UNB Services Requiring Log-in (email, myUNB Portal, etc.) are Currently Unavailable | | Unscheduled Outage | Resolved | Authentication | All UNB Campuses | |
| UNB Network Services are Currently Unavailable in Alden Nowlan House (Grad House) | | Unscheduled Outage | Resolved | Network | Fredericton | |
| Some clients are experiencing intermittent issues saving documents to ECN SharePoint | | Unscheduled Outage | Resolved | SharePoint | All UNB Campuses | |
| Some UNB Faculty and Staff may have experienced issues printing to network printers | | Unscheduled Outage | Resolved | Printing | Fredericton | |
| Emergency Maintenance on UNB Network Today (March 20) beginning at noon | | Unscheduled Outage | Resolved | Multiple | All UNB Campuses | |
| Astra Schedule is Currently Unavailable | | Unscheduled Outage | Resolved | Infosilem Room Booking | All UNB Campuses | |
| SPSS currently unavailable in Computer Labs and Virtual Lab | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| Issues receiving email for some clients | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| Password Reset and Account Activation currently unavailable | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| Astra Schedule is Currently Experiencing Sync Issues | | Unscheduled Outage | Resolved | Infosilem Room Booking | All UNB Campuses | |
| UNB Services Requiring Log-in (email, myUNB Portal, etc.) are Currently Unavailable | | Unscheduled Outage | Resolved | Multiple | All UNB Campuses | |
| Some UNB Applications Unavailable | | Unscheduled Outage | Resolved | Multiple | All UNB Campuses | |
| Service Desk is phone system is down | | Unscheduled Outage | Resolved | Other | Fredericton | |
| Reporting.unb.ca is currently unavailable | | Unscheduled Outage | Resolved | Entrinsik Informer | All UNB Campuses | |
| RESOLVED: UNB Services Requiring Log-in (email, myUNB Portal, etc.) are Currently Unavailable | | Unscheduled Outage | Resolved | Multiple | All UNB Campuses | |
| RESOLVED: UNB Network Services are Currently Unavailable in Marshall d'Avray Hall | | Unscheduled Outage | Resolved | Network | Fredericton | |
| UNB Services Requiring Log-in (email, myUNB Portal, etc.) are Currently Unavailable | | Unscheduled Outage | Resolved | Authentication | All UNB Campuses | |
| RESOLVED: Colleague is Currently Unavailable | | Unscheduled Outage | Resolved | Colleague | All UNB Campuses | |
| T4s for 2017 are currently unavailable for UNB Faculty and Staff | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| ECN Sharepoint unavailable | | Unscheduled Outage | Resolved | SharePoint | Multiple | |
| Printing to UNB's Faculty and Staff printers are currently unavailable | | Unscheduled Outage | Resolved | Printing | Fredericton | |
| UNB and ECN clients are experiencing issues with SharePoint | | Unscheduled Outage | Resolved | SharePoint | Multiple | |
| RESOLVED: UNB Network Services are Currently Unavailable in Facilities Management and Heating Plant | | Unscheduled Outage | Resolved | Network | Fredericton | |
| RESOLVED: Emergency Network Outage in Marshall d’Avray Hall | | Scheduled Outage | Resolved | Network | Fredericton | |
| myUNB Portal, D2L Brightspace, and e-Services are Currently Unavailable | | Unscheduled Outage | Resolved | Multiple | All UNB Campuses | |
| UNB and ECN clients are experiencing issues with SharePoint | | Unscheduled Outage | Resolved | SharePoint | All UNB Campuses | |
| Cascade - UNB | | Unscheduled Outage | Resolved | Cascade CMS | All UNB Campuses | |
| Point of Sale Deb Machines are Currently Unavailable Some Buildings | | Unscheduled Outage | Resolved | Network | Fredericton | |
| RESOLVED: SharePoint Outage | | Unscheduled Outage | Resolved | Other | ECN Shared Services | |
| myUNB Portal is Currently Unavailable | | Unscheduled Outage | Resolved | Multiple | All UNB Campuses | |
| The Launch menu on myUNB Portal is Currently Unavailable | | Unscheduled Outage | Resolved | MyUNB Intranet | All UNB Campuses | |
| UNB Email is experiencing issues | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| RESOLVED: Issues Connecting to UNB applications via the myUNB portal | | Unscheduled Outage | Resolved | MyUNB Intranet | All UNB Campuses | |
| RESOLVED: myUNB Portal Experiencing Issues | | Unscheduled Outage | Resolved | MyUNB Intranet | All UNB Campuses | |
| UNB Secure File Drop is experiencing issues | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED: Bulk (J) drive slowness | | Unscheduled Outage | Resolved | File Sharing | All UNB Campuses | |
| Sharepoint Documents Unavailable | | Unscheduled Outage | Resolved | Multiple | All UNB Campuses | |
| Cascade - UNB | | Unscheduled Outage | Resolved | Cascade CMS | All UNB Campuses | |
| RESOLVED: Emergency maintenance on UNB’s network today beginning at noon | | Scheduled Outage | Resolved | Network | Fredericton | |
| Entrinsik Informer is Currently Unavailable | | Unscheduled Outage | Resolved | Entrinsik Informer | All UNB Campuses | |
| UNBSJ Scheduled Network Outage | | Scheduled Outage | Resolved | Network | Saint John | |
| Voicemail is currently unavailable | | Unscheduled Outage | Resolved | VoIP | Fredericton | |
| UNB Network Services are Currently Unavailable in the Student Union Building | | Unscheduled Outage | Resolved | Network | Fredericton | |
| Grades, course changes and other services unavailable Dec. 23 - Jan. 1 | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| Entrinsik Informer is Currently Unavailable | | Unscheduled Outage | Resolved | Entrinsik Informer | All UNB Campuses | |
| UNB Search Tool Unavailable | | Unscheduled Outage | Resolved | Web | All UNB Campuses | |
| RESOLVED: Forestry/Geology Building - VoIP Phone Outage | | Unscheduled Outage | Resolved | VoIP | Fredericton | |
| RESOLVED: Brief outage of some UCard services on Wednesday, Nov. 29 beginning at 6 a.m. | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| POSTPONED: Specialized software in UNB computer labs unavailable on Wednesday, Nov. 29 beginning at 6 a.m. | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED: Voicemail services down for VoIP Phones | | Unscheduled Outage | Resolved | VoIP | All UNB Campuses | |
| RESOLVED: Marhsall d'Avray is having network connectivity issues | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| RESOLVED: Debit and credit machines unavailable on campus for Sodexo purchases | | Unscheduled Outage | Resolved | Other | Fredericton | |
| RESOLVED: IT Service Desk currently unavailable via telephone | | Unscheduled Outage | Resolved | Other | Fredericton | |
| RESOLVED: Some users may experience issues when trying to access myUNB Portal (my.unb.ca) from off campus and from the computer labs | | Unscheduled Outage | Resolved | MyUNB Intranet | All UNB Campuses | |
| RESOLVED: Colleague and Other Services Unavailable on Sunday, Nov. 26 beginning at 6 a.m. | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| RESOLVED: UNB Sharepoint site is currently unavailable | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED: UNB Library Online Login Unavailable | | Unscheduled Outage | Resolved | Library | All UNB Campuses | |
| RESOLVED UNB Blogs unavailable | | Unscheduled Outage | Resolved | Web | All UNB Campuses | |
| RESOLVED: I.U.C. Physics/Admin Building Network Issues | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| RESOLVED: Network Issues in the Student Labs at Singer/Tilley Hall | | Unscheduled Outage | Resolved | Network | Fredericton | |
| RESOLVED: Forestry Building Network Issues | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| Singer Hall Lab Computers Unavailable on Sunday, Nov. 12 beginning at 6 a.m. | | Scheduled Outage | Resolved | Other | Fredericton | |
| Calling IT Service Desk Currently Unavailable | | Unscheduled Outage | Resolved | VoIP | All UNB Campuses | |
| RESOLVED: Outlook Web App email messaging issue | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| RESOLVED: Singer Hall Lab Computers Unavailable on Wednesday, Nov. 8 beginning at 6 a.m. | | Scheduled Outage | Resolved | Other | Fredericton | |
| RESOLVED: Brief IT Service Interruption on Saturday, Nov. 4 beginning at 10 p.m. | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| RESOLVED: Interruption to VoIP Telephone Services on Saturday, Nov. 4 for six hours beginning at 6:30 p.m. | | Scheduled Outage | Resolved | VoIP | All UNB Campuses | |
| RESOLVED - Colleague UI 5 unavailable on Sunday, Oct. 29 beginning at 6 a.m. | | Scheduled Outage | Resolved | Colleague | All UNB Campuses | |
| RESOLVED Unable to sign into the UNB App | | Unscheduled Outage | Resolved | Mobile App | All UNB Campuses | |
| RESOLVED Sign-in issue with Windows 10 Student Lab computers at UNBSJ | | Unscheduled Outage | Resolved | Other | Saint John | |
| RESOLVED: Network Issues in Gillin Hall | | Unscheduled Outage | Resolved | Network | Fredericton | |
| RESOLVED: Network Connectivity Issue Tilley Lab T202 | | Unscheduled Outage | Resolved | Network | Fredericton | |
| RESOLVED: Network Connectivity Issues in Singer, Tilley and IUC Physics | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| RESOLVED Auto Attendants are currently not available | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED Colleague currently unavailable for maintenance | | Scheduled Outage | Resolved | Colleague | All UNB Campuses | |
| RESOLVED Password Reset Issue | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED: Issues with Account Activation | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED: Unable to sign in to UNB Secured Services | | Unscheduled Outage | Resolved | Multiple | All UNB Campuses | |
| RESOLVED Intermittent issues with Entrinsik Reporter | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED: Password Reset Issue | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED Intermittent Issues with WiFI in Marshall d'Avray Hall | | Unscheduled Outage | Resolved | Wireless | Fredericton | |
| RESOLVED Astra/Exchange syncing | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED: Network Issues in the Forestry/Geology Building | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| RESOLVED: UNB Mobile App is currently unavailable | | Unscheduled Outage | Resolved | Mobile App | All UNB Campuses | |
| RESOLVED: Internet Outage for Part of Forestry/Geology | | Unscheduled Outage | Resolved | Network | Fredericton | |
| RESOLVED: Voicemail services down for VoIP Phones | | Unscheduled Outage | Resolved | VoIP | All UNB Campuses | |
| RESOLVED: Unable to log into Virtual Lab | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED: Colleague issues reported | | Unscheduled Outage | Resolved | Colleague | All UNB Campuses | |
| RESOLVED: Intermittent Issue with UNB IT Login Services | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED: UNB Listserv Email Service (listserv.unb.ca) currently unavailable | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| RESOLVED: UNB Listserv Email Service (listserv.unb.ca) currently unavailable | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| RESOLVED New UNB Computer Setup and UNB Software Centre unavailable for Saint John campus on Monday, Sept. 25 | | Scheduled Outage | Resolved | Other | Saint John | |
| RESOLVED: IT Service Interruption in Marshall d'Avray Hall & ITC on Sunday, Sept. 24 beginning at 6 a.m. | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| RESOLVED UNB Libraries Web Services currently unavailable | | Unscheduled Outage | Resolved | Library | All UNB Campuses | |
| iOS 11 Mail App not compatible with Office365 (UNB Email) | | IT Announcements | Unresolved | Email | All UNB Campuses | |
| RESOLVED: IT Service Interuption in HJFFC | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| RESOLVED UNB Listserv Email Service (listserv.unb.ca) currently unavailable | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| Resolved: VoIP currently unavailable in Hugh John Flemming Building | | Unscheduled Outage | Resolved | VoIP | Fredericton | |
| RESOLVED: Entrinsik Reporter is currently unavailable | | Unscheduled Outage | Resolved | eServices | All UNB Campuses | |
| RESOLVED: Emergency maintenance on UNB login services today (Aug. 30) beginning at 12 p.m. | | Scheduled Outage | Resolved | Multiple | Multiple | |
| RESOLVED: Intermittent Network Connectivity issues on UNB Fredericton Campus | | Unscheduled Outage | Resolved | Wireless | Fredericton | |
| RESOLVED: ECN and UNB SharePoint Upgrade on Saturday, Aug. 26 beginning at 9 a.m. | | Scheduled Outage | Resolved | Other | Multiple | |
| RESOLVED: Uncheduled: Issues accessing URL Shortener Services | | Unscheduled Outage | Resolved | Web | All UNB Campuses | |
| Colleague and Other Services Unavailable on Sunday, Aug. 13 beginning at 7 a.m. | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| RESOLVED - Mobile Networks and Landlines are currently unavailable | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED: Alumni are Experiencing issues when Accessing Alumni Email Accounts Through the Web | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| RESOLVED: Issue Accessing Special Email Accounts Through the Web | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| Resolved: UNB Online Admissions (apply.unb.ca) is currently unavailable | | Unscheduled Outage | Resolved | Web | All UNB Campuses | |
| RESOLVED: Issues Printing to UNB Printers via MyUNBWiFi | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| RESOLVED: Moncton Campus experiencing issues connecting to myUNB WiFi Wireless Network | | Unscheduled Outage | Resolved | Wireless | Fredericton | |
| RESOLVED - IT Service Interruption on Sunday, July 23 beginning at 6 a.m. | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| RESOLVED: Page 2 of the myUNB Launch Menu Currently Unavailable | | Unscheduled Outage | Resolved | MyUNB Intranet | All UNB Campuses | |
| RESOLVED: Intermittent IT Service Interruption on Wednesday, July 19 beginning at 6 a.m/ | | Scheduled Outage | Resolved | Multiple | Multiple | |
| RESOLVED Access Manager currently unavailable | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED CMS (Cascade) currently unavailable | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED: Issues Accessing Internal Systems | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED: Issues Logging In After Account Activation or Password Change | | Unscheduled Outage | Resolved | MyUNB Intranet | All UNB Campuses | |
| RESOLVED: WiFi unavailable in LB Gym | | Unscheduled Outage | Resolved | Wireless | Fredericton | |
| RESOLVED - Emergency Network outage in Old Head Hall today beginning at 10:30 a.m. | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| Resolved: Sporadic Network issues across campus | | Unscheduled Outage | Resolved | Network | Fredericton | |
| RESOLVED: Network issues in Singer Hall, Marshall d'Avray Hall, and MacLaggan Hall | | Unscheduled Outage | Resolved | Network | Fredericton | |
| RESOLVED: UCard online is currently unavailable | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED Intermittent authentication issues | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| Class schedule unavailable | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| Unscheduled Outage: UNB Secure Services | | Unscheduled Outage | Resolved | Multiple | All UNB Campuses | |
| VoIP, Wireless, and VPN Issues | | Unscheduled Outage | Resolved | Multiple | All UNB Campuses | |
| RESOLVED IT Service Interruption on Sunday, June 18 beginning at 6 a.m. | | Scheduled Outage | Resolved | Multiple | Multiple | |
| RESOLVED: D2L Brightspace Unavailable for Scheduled Maintenance | | Scheduled Outage | Resolved | D2L Brightspace | All UNB Campuses | |
| RESOLVED - UNB Listserv Email Service (listserv.unb.ca) currently unavailable | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED - IT Service Interruption in the Aitken Centre, ITC & Head Hall on Sunday, June 4 beginning at 6 a.m. | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| RESOLVED Emergency UNB VPN Outage today (Thursday, June 1) beginning at 10 a.m. | | Scheduled Outage | Resolved | Multiple | Multiple | |
| RESOLVED: FootPrints Unavailable on Wednesday, May 31 beginning at 6 a.m. | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED: Intermittent Network connectivity issues MacLaggan Hall | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| RESOLVED: Entrinsik Reporter is currently unavailable | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED Entrinsik Informer is currently unavailable | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED: New Alumni unable to sign in | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| RESOLVED Password reset issue | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED: VoIP currently unavailable in Tibbits East | | Unscheduled Outage | Resolved | VoIP | Fredericton | |
| RESOLVED: Colleague unavailable | | Unscheduled Outage | Resolved | Multiple | All UNB Campuses | |
| RESOLVED - Entrinsik Informer Unavailable | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED: Entrinsik Informer Reporting Service Unavailable | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| Resolved: UNB Mobile Application currently unavailable | | Unscheduled Outage | Resolved | Mobile App | All UNB Campuses | |
| RESOLVED: Emergency maintenance on UNB login services today (Apr. 26) beginning at 2 p.m. | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| RESOLVED blogs.unb.ca currently unavailable | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED: Emergency Maintenance on UNB's Network today beginning at 12 p.m. | | Scheduled Outage | Resolved | Network | All UNB Campuses | |
| RESOLVED Wireless Connectivity Issue | | Unscheduled Outage | Resolved | Wireless | Fredericton | |
| RESOLVED Intermittent Network Connectivity Issues at UNB SJ | | Unscheduled Outage | Resolved | Multiple | Saint John | |
| RESOLVED: myUNB Portal, D2L, email and other secure services not available | | Unscheduled Outage | Resolved | Multiple | All UNB Campuses | |
| RESOLVED: Astra Schedule Unavailable | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED: Colleague and Other Services Unavailable on Sunday, Mar. 26 beginning at 7 a.m. | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| RESOLVED: IT Service Interruption in Alumni Memorial & Memorial Hall on Sunday, Apr. 2 beginning at 6 a.m. | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| POSTPONED: IT Service Interruption on Sunday, March 26 beginning at 6 a.m. | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| RESOLVED - Emergency Colleague Outage Today (Tuesday, Mar. 21) beginning at 10 a.m. | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| RESOLVED: Colleague Printing unavailable | | Unscheduled Outage | Resolved | Printing | All UNB Campuses | |
| RESOLVED: Virtual Lab Unavailable | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED: Virtual Lab unavailable | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED FootPrints Unavailable on Sunday, Mar. 19 beginning at 7 a.m. | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED Unable to sign into the UNB Mobile App | | Unscheduled Outage | Resolved | Mobile App | All UNB Campuses | |
| RESOLVED Blogs.unb.ca intermittently unavailable | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED: Intermittent issues impacting some software | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| POSTPONED: Interruption to VoIP Telephone Services on Sunday, March 12 from 6 - 9 a.m. | | Scheduled Outage | Resolved | VoIP | All UNB Campuses | |
| RESOLVED: IT Service Interruption in Alumni Memorial & Memorial Hall on Sunday, Mar. 5 beginning at 6 a.m. | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| D2L Maintenance | | Scheduled Outage | Resolved | D2L Brightspace | All UNB Campuses | |
| RESOLVED Emergency IT Service Interruption in Old Head Hall Today (Friday, Feb. 24) beginning at 12 p.m. | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| RESOLVED Unable to sign into UNB Mobile App | | Unscheduled Outage | Resolved | Mobile App | All UNB Campuses | |
| RESOLVED Unable to sign into UNB Mobile App | | Unscheduled Outage | Resolved | Mobile App | All UNB Campuses | |
| RESOLVED - Emergency Astra Schedule Outage Today (Feb. 21) beginning at 12:00 p.m. | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED: Project Focus & Data Management SharePoint Migration | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED eServices, Colleague and other services unavailable on Saturday, Feb. 18 beginning at 6:30 p.m. | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| RESOLVED: Issues with VoIP Phones | | Unscheduled Outage | Resolved | VoIP | All UNB Campuses | |
| RESOLVED - IT Service Interruption in Marshall d'Avray, Alumni Memorial & Hut 10 on Sunday, Feb. 12 beginning at 6 a.m. | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| RESOLVED - Issues with Colleague | | Unscheduled Outage | Resolved | Colleague | All UNB Campuses | |
| RESOLVED - Intermittent Network Connectivity for Marshall d'Avray Hall | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| RESOLVED: IT Service Interruption in Marshall d'Avray | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| Resolved: Maintenance on VoIP Telephone Services on Sunday, Jan. 22 | | Scheduled Outage | Resolved | VoIP | All UNB Campuses | |
| Resolved: IT Service Interruption on the Fredericton Campus on Sunday, Jan. 22 from 6 a.m. - 9 a.m. | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| RESOLVED - SPSS not available in Virtual Lab | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED Account activation | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED Network Outage - UNB Bookstore | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| RESOLVED - UCard Online and Printing Unavailable | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| Course Registration System Unavailable | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED: VoIP Phone System - External Calls Currently Unavailable | | Unscheduled Outage | Resolved | VoIP | Saint John | |
| RESOLVED Issue connecting myUNB WiFi | | Unscheduled Outage | Resolved | Wireless | Fredericton | |
| Resolved: AD Manager unavailable | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED: Student Printing Unavailable | | Unscheduled Outage | Resolved | Printing | All UNB Campuses | |
| RESOLVED - AD Manager | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED UNB's Mobile App | | Unscheduled Outage | Resolved | Mobile App | All UNB Campuses | |
| RESOLVED - Maintenance on VoIP Telephone Services on Sunday, Dec. 18 | | Scheduled Outage | Resolved | VoIP | All UNB Campuses | |
| RESOLVED - IT Service Interruption on Sunday, Dec. 18 beginning at 6 a.m. | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED UNB Newsroom blog unavailable on Sunday, Dec. 18 beginning at 6 a.m. | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED - IT Service Interruption on the Fredericton Campus on Sunday, Dec. 18 beginning at 6 a.m. | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| RESOLVED Network Issues in Singer Hall | | Unscheduled Outage | Resolved | Network | Fredericton | |
| RESOLVED Emergency IT Service Interruption in Incutech Building #1, Neville Homestead, and Campus House | | Scheduled Outage | Resolved | Network | Fredericton | |
| RESOLVED - Entrinsik Informer Reporting Service | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| UCard Online & UCard App Intermittently Unavailable | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED - Emergency Astra Schedule Outage Today (Dec. 5) beginning at 12:30 p.m. | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED - Entrinsik Informer Reporting Service | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED - Maintenance on VoIP Telephone Services on Sunday, Nov. 27 | | Scheduled Outage | Resolved | VoIP | All UNB Campuses | |
| RESOLVED - Emergency IT Service Interruption on the Fredericton Campus on Thursday, Nov. 24 from 6 a.m. - 7 a.m. | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| RESOLVED Emergency Outage for Astra Scheduling service | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| Resolved: IT Service Interruption in C. C. Jones on Wednesday, Nov. 23 from 6 a.m. - 7 a.m. | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| RESOLVED - IT Service Interruption in All Buildings on the Fredericton Campus on Wednesday, Nov. 23 beginning at 6 a.m. | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| RESOLVED - IT Datatel Service Interruption | | Unscheduled Outage | Resolved | Colleague | All UNB Campuses | |
| Resolved: IT network service Interruption in C.C. Jones | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| RESOLVED - Network outage impacting Hugh John Forestry complex | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| Resolved: Student email unavailable | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| Resolved: Network Outage - Marshall d'Avary | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| Resolved UNB IT Services Intermittently Unavailable on the Fredericton Campus on Sunday, Nov. 20 from 6 a.m - 9 a.m. | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| Resolved UCard Online & UCard App Deposits - intermittent availability on Monday, Nov. 14 from 7 a.m. - 10 a.m. | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| UNB Student Email (O365) and Lync/Skype for Business will be Unavailable November 11 - 13 | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| RESOLVED - Emergency UNB Wireless Outage Today (Nov. 9) from 12 p.m. - 1 p.m. | | Scheduled Outage | Resolved | Wireless | All UNB Campuses | |
| RESOLVED - Access myUNB Portal and UNB Email off campus | | Unscheduled Outage | Resolved | Multiple | All UNB Campuses | |
| RESOLVED - Unable to login to myUNB Portal from off campus | | Unscheduled Outage | Resolved | MyUNB Intranet | All UNB Campuses | |
| Colleague and Other Services Unavailable on Sunday, Nov. 6 beginning at 7 a.m. | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| IT Service Interruption in IUC Concourse & the Science Library on Sunday, Nov. 6 beginning at 6 a.m. | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| Access to Departmental (P:) and Personal (H:) Drives Unavailable on Saturday, Nov. 5 beginning at 6:30 p.m. | | Scheduled Outage | Resolved | File Sharing | All UNB Campuses | |
| Network Outage - Marshall d'Avary | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| Emergency Outage of UNB Wireless on the Fredericton Campus on Saturday, Nov. 5 from 6 p.m. - 7 p.m. | | Scheduled Outage | Resolved | Wireless | Fredericton | |
| RESOLVED: Intermittent Network Issues in Tibbets East | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| RESOLVED New UNB Computer Setup (Imaging) and Other Services Unavailable Nov. 1-3 | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED Interrmittent Wireless Connectivity Issues | | Unscheduled Outage | Resolved | Wireless | Fredericton | |
| RESOLVED - Issues with accessing Personal (H:) Drive | | Unscheduled Outage | Resolved | File Sharing | All UNB Campuses | |
| RESOLVED - IT Service Interruption in the Currie Center, Alumni Memorial & Memorial Hall on Sunday, Oct. 23 beginning at 6 a.m. | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| RESOLVED UNB Login Page and Internal Websites Unavailable on Sunday, Oct. 16 beginning at 6 a.m. | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| RESOLVED IT Service Interruption in Select Buildings on the Fredericton Campus on Sunday, Oct. 16 beginning at 6 a.m. | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| RESOLVED Network Connectivity Issues Impacting Student Union Building | | Unscheduled Outage | Resolved | Network | Fredericton | |
| RESOLVED Network Connectivity Issues Impacting Student Union Building and McConnell Hall | | Unscheduled Outage | Resolved | Network | Fredericton | |
| Resolved: IT Service Interruption in Select Buildings on the Fredericton Campus on Sunday, Oct. 2 beginning at 6 a.m. | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| Resolved: Issues with accessing Personal (H:) Drive | | Unscheduled Outage | Resolved | File Sharing | All UNB Campuses | |
| Resolved: IT Service Interruption on Sunday, September 25 beginning at 6 a.m. | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| RESOLVED Network issues in Student Union Building | | Unscheduled Outage | Resolved | Network | Fredericton | |
| RESOLVED: UNB Blogs are currently unavailable | | Unscheduled Outage | Resolved | Web | All UNB Campuses | |
| RESOLVED - Issues Receiving External Email and Listserv email | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| RESOLVED - Account Activation Services (Password Reset) | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED: Issues Receiving External Email and Listserv email | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| RESOLVED %u2013 Clients unable to login to myUNB Portal | | Unscheduled Outage | Resolved | MyUNB Intranet | All UNB Campuses | |
| RESOLVED Issues Receiving External Email | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| RESOLVED - Access to Bulk (J:) Drive unavailable on Sunday, August 28 beginning at 6 a.m. | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED: Accessing Datatel | | Unscheduled Outage | Resolved | Colleague | All UNB Campuses | |
| RESOLVED - Intermittent issues with Faculty and Staff accessing J: (Bulk) Drive | | Unscheduled Outage | Resolved | File Sharing | All UNB Campuses | |
| RESOLVED - Faculty and Staff unable to access J: (Bulk) Drive | | Unscheduled Outage | Resolved | File Sharing | All UNB Campuses | |
| RESOLVED - UNB Online Admissions (apply.unb.ca) is currently unavailable | | Unscheduled Outage | Resolved | Web | All UNB Campuses | |
| RESOLVED - Issues accessing UNB Business Applications | | Unscheduled Outage | Resolved | Multiple | All UNB Campuses | |
| RESOLVED - Faculty / Staff Email Server Maintenance | | Scheduled Outage | Resolved | Email | All UNB Campuses | |
| RESOLVED - Network Connectivity Issues in IUC / Forestry | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| RESOLVED - Intermittent connectivity issues to Network Drives | | Unscheduled Outage | Resolved | File Sharing | All UNB Campuses | |
| RESOLVED: Saving Files to the Bulk (J) Drive | | Unscheduled Outage | Resolved | Web | All UNB Campuses | |
| RESOLVED - Faculty/Staff Email Unavailable | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| RESOLVED - Emergency Outage Affecting VM Access | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED - Issues Receiving External Email | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| RESOLVED: Emergency Network Outage for Tilley Hall | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| RESOLVED Some Users Experiencing Issues Authenticating to Colleague (Datatel) | | Unscheduled Outage | Resolved | Colleague | All UNB Campuses | |
| Colleague and other services unavailable on Sunday, August 14 beginning at 6 a.m. | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| RESOLVED - myUNB Portal missing tabs for recent activations | | Unscheduled Outage | Resolved | MyUNB Intranet | All UNB Campuses | |
| No Network Connectivity in Annex C | | Unscheduled Outage | Resolved | Network | Fredericton | |
| RESOLVED - UNB Virtual Lab Unavailable for an extended period | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| Resolved: UNB email, myUNB Portal and other services unavailable on Wednesday, August 10th beginning at 6 a.m. | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| RESOLVED: Network Connectivity Issues Impacting Tilley Hall | | Unscheduled Outage | Resolved | Network | Fredericton | |
| RESOLVED - Departmental Bulk (J) drives currently unavailable | | Unscheduled Outage | Resolved | File Sharing | All UNB Campuses | |
| RESOLVED: Network outage in Annex C Marshall D'Avray Hall & Muriel McQueen Fergusson Foundation | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| RESOLVED - Outage affecting UNB App | | Unscheduled Outage | Resolved | Mobile App | All UNB Campuses | |
| RESOLVED - Issues Accessing Course Registration | | Unscheduled Outage | Resolved | MyUNB Intranet | All UNB Campuses | |
| RESOLVED: D2L Brightspace Outage | | Unscheduled Outage | Resolved | D2L Brightspace | All UNB Campuses | |
| RESOLVED - Accessing myUNB Portal From Off Campus | | Unscheduled Outage | Resolved | MyUNB Intranet | All UNB Campuses | |
| IT Service Interruption in Keirstead Hall, Old Head Hall & Annex C on Sunday, July 24 beginning at 6 a.m. | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| Resolved Access to some UNB file drives unavailable on Sunday, July 24 beginning at 6 a.m. | | Scheduled Outage | Resolved | File Sharing | All UNB Campuses | |
| RESOLVED - Outage affecting UNB email, the myUNB Portal and other services on Wednesday, July 20 beginning at 6 a.m. | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| UPDATED - All UCard Services & Student Printing Unavailable for 8 hours beginning Sunday, July 10 at 11 p.m. | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| IT Service Interruption on Sunday, July 10 beginning at 6 a.m. | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| D2L Brightspace Unavailable on Sunday, July 10 for 6 hours beginning at 2 a.m. | | Scheduled Outage | Resolved | D2L Brightspace | All UNB Campuses | |
| RESOLVED: IT Service Interruption on Wednesday, July 6 for 1 hour | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| RESOLVED - Internet Connectivity Issues | | Unscheduled Outage | Resolved | Network | All UNB Campuses | |
| RESOLVED - IT Service Interruption on Monday, July 4 beginning at 6 a.m. | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| RESOLVED - IT Service Interruption on Sunday, July 3 beginning at 6 a.m. | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| IT Service Interruption on Thursday, June 30 beginning at 6 a.m. | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| Interrmitent Wireless Connectivity Issues | | Unscheduled Outage | Resolved | Wireless | Fredericton | |
| Resolved: IT Service Interruption in the HIL & SUB on Wednesday, June 29 beginning at 6 a.m. | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| RESOLVED - Network/Internet Connectivity Issues | | Unscheduled Outage | Resolved | Network | Fredericton | |
| RESOLVED - IT Service Interruption in Head Hall, ITC & Gillan Hall on Thursday, June 23 | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| RESOLVED - IT Service Interruption in Toole Hall on Wednesday, June 22 beginning at 6 a.m. | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| RESOLVED - IT Service Interruption in Head Hall on Wednesday, June 22 beginning at 6 a.m. | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| Resolved: IT Service Interruption in Old Head Hall & Gillan Hall on Tuesday, June 21 beginning at 6 a.m. | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| RESOLVED - IT Service Interruption on Monday, June 20 beginning at 6 a.m. | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| RESOLVED - New UNB Computer Setup (imaging) and other services unavailable on Wednesday, June 15 | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED - IT Service Interruption in Toole Hall on Thursday, June 9 beginning at 7 a.m. | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| RESOLVED - UNB Newsroom blog unavailable on Wednesday, June 8 beginning at 6 a.m. | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED: Authentication Issues | | Unscheduled Outage | Resolved | Multiple | All UNB Campuses | |
| RESOLVED: UNB Website Unavailable | | Unscheduled Outage | Resolved | Web | All UNB Campuses | |
| RESOLVED: Colleague, eServices and other services unavailable on Sunday, June 5 beginning at 7 a.m. | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| RESOLVED: IT Service Interruption in Bailey Hall on Sunday, June 5 beginning at 6 a.m. | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| Resolved: UNB Services Authentication Issues | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED: Issues Accessing Course Registration | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED - IT Service Interruption on Thursday, May 26 beginning at 6 a.m. | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| All UCard Services & Student Printing Unavailable on Tuesday, May 17 beginning at 10 a.m. | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| RESOLVED - Recent Alumni maybe unable to access UNB IT Services | | Unscheduled Outage | Resolved | Multiple | All UNB Campuses | |
| RESOLVED - IT Service Interruption in MacLaggan Hall (new wing) on Wednesday, May 11 beginning at 6 a.m. | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| RESOLVED - IT Service Interruption at UNB Saint John on Sunday, May 8 | | Scheduled Outage | Resolved | Multiple | Saint John | |
| RESOLVED - UNB Virtual Lab | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED - IT Service Interruption in Wu Centre on Sunday, May 1 beginning at 6 a.m. | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| RESOLVED - Issues Receiving External Email | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| RESOLVED - UCard Online and the UCard App are currently experiencing issues | | Unscheduled Outage | Resolved | Printing | All UNB Campuses | |
| RESOLVED - Unable to access UNB Secure Services | | Unscheduled Outage | Resolved | Multiple | All UNB Campuses | |
| RESOLVED - Some Users Experiencing Issues Authenticating to D2L and eServices | | Unscheduled Outage | Resolved | Multiple | All UNB Campuses | |
| RESOLVED IT Service Interruption in Gillin Hall, Wu Centre and Bailey Hall on Sunday, April 24 beginning at 6 a.m. | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| UNB Account Activation Service unavailable on Sunday, April 24 beginning at 6 a.m. | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED - UCard Online and the UCard App are currently unavailable | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED - UNB's Listserv Service | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| RESOLVED - Wireless connectivity issues | | Unscheduled Outage | Resolved | Wireless | All UNB Campuses | |
| RESOLVED - UNB Virtual Lab | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| D2L Brightspace Unavailable on Sunday, April 10 for 6 hours beginning at 2 a.m. | | Scheduled Outage | Resolved | D2L Brightspace | All UNB Campuses | |
| Resolved: UCard Online and the UCard App are currently unavailable | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED - WebAdvisor - UNB%u2019s Online Registration Service | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED - Unscheduled Network Outage - No Network Connectivity for IUC Physics | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| Intermittent Wireless Authentication Issues | | Unscheduled Outage | Resolved | Wireless | All UNB Campuses | |
| RESOLVED - Astra Schedule - unavailable between 12:00pm and 12:30pm today | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED - Astra Schedule upgrade - Thursday, March 17 beginning at 4:30 p.m. | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| Resolved UNB's Virtual Private Network (VPN) unavailable on Thursday, March 17 beginning at 6 a.m. | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED: myUNB Portal Unavailable | | Unscheduled Outage | Resolved | MyUNB Intranet | All UNB Campuses | |
| RESOLVED - Datatel Colleague and other services unavailable on Sunday, March 13 beginning at 7 a.m. | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| RESOLVED - D2L Brightspace Unavailable on Sunday, March 13 for 6 hours | | Scheduled Outage | Resolved | D2L Brightspace | All UNB Campuses | |
| RESOLVED - UNB Listserv Outage | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| Faculty/Staff Email Unavailable | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| RESOLVED - UNB email and other services intermittently unavailable for 6 hours on Saturday, March 5 beginning at 6:30 p.m. | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| RESOLVED - Staff/Faculty Email and Colleague Down for Maintenance Sunday 6am-9am | | Unscheduled Outage | Resolved | Multiple | All UNB Campuses | |
| RESOLVED - No Network Connectivity for IUC Physics | | Unscheduled Outage | Resolved | Network | Fredericton | |
| RESOLVED - No Internet IUC Physics Building | | Unscheduled Outage | Resolved | Wireless | Fredericton | |
| RESOLVED - IT Service Interruption in IUC Physics and Marshall d'Avray Hall on Sunday, February 14 beginning at 6 a.m. | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| RESOLVED - IT Service Interruption on Sunday, February 14 for 2 hours | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| Resolved: Accessing myUNB from Off Campus | | Unscheduled Outage | Resolved | Multiple | All UNB Campuses | |
| Resolved: Printing from studentprinting.unb.ca | | Unscheduled Outage | Resolved | Printing | Fredericton | |
| Resolved: IT Service Interruption in Head Hall (E-Level) and Tilley Hall on Sunday, February 7 beginning at 6 a.m. | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| RESOLVED - IT Service Interruption in the HIL and Incutech Building #1 on Sunday, January 31 beginning at 6 a.m. | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| RESOLVED - Maintenance on UNB Email and myUNB Portal login on Sunday, January 31 beginning at 6 a.m. | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| Problems authenticating to some UNB online services | | Unscheduled Outage | Resolved | Multiple | All UNB Campuses | |
| Problems with authenticating to UNB Wireless and other UNB Online Services | | Unscheduled Outage | Resolved | Multiple | All UNB Campuses | |
| RESOLVED - UNB listserv Service | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| Authentication Issues | | Unscheduled Outage | Resolved | Multiple | Multiple | |
| RESOLVED - IT Service Interruption on Friday, January 22 from 6 a.m. - 7 a.m. | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED - Faculty / Staff Email Access | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| RESOLVED - UNB's Virtual Private Network (VPN) Unavailable on Thursday, January 21 from 6 a.m. - 7 a.m. | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED - UCard and other UNB IT Services Unavailable on Wednesday, January 20 from 6 a.m. - 7 a.m. | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED - Maintenance in UNB's Data Centre on Tuesday, January 19 beginning at 6 a.m. | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED - Accessing myUNB from Off Campus | | Unscheduled Outage | Resolved | MyUNB Intranet | All UNB Campuses | |
| RESOLVED - Accessing UNB VirtualLab | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED - myUNB Portal Launch Menu | | Unscheduled Outage | Resolved | MyUNB Intranet | All UNB Campuses | |
| RESOLVED - Maintenance in UNB's Data Centre on Sunday, January 10 beginning at 6 a.m. | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED: Online Application Website Experiencing Issues | | Unscheduled Outage | Resolved | Web | All UNB Campuses | |
| RESOLVED - IT Service Interruption in Forestry & Geology Building on Wednesday, December 23 beginning at 6 a.m. | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| RESOLVED - IT Service Interruption in Head Hall & IUC Science Library on Wednesday, December 23 beginning at 6 a.m. | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| RESSOLVED - UCard Online Unavailable on Saturday, December 19 beginning at 4 a.m. | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED - CANARIE Network Maintenance on Wednesday, December 16 beginning at 6:30 a.m. | | Scheduled Outage | Resolved | Other | Fredericton | |
| RESOLVED - Network Connectivity Issues in IUC / Forestry | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| RESOLVED - UNB Alumni Webpages | | Unscheduled Outage | Resolved | Web | All UNB Campuses | |
| RESOLVED - Network connectivity issues impacting UNB Moncton | | Unscheduled Outage | Resolved | Multiple | All UNB Campuses | |
| Access to myUNB Portal and UNB Student Email briefly unavailable on Wednesday, Nov. 25 beginning at 6 a.m. | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| RESOLVED-UNB's Virtual Lab Service | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED UNB Mobile App briefly unavailable on Wednesday, November 18 beginning at 6 a.m. | | Scheduled Outage | Resolved | Mobile App | All UNB Campuses | |
| RESOLVED Maintenance on UNB Listserv Email Service on Sunday, November 15 at 6 a.m. | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED - Maintenance on UNB Email on Wednesday, November 11 beginning at 6 a.m. | | Scheduled Outage | Resolved | Email | All UNB Campuses | |
| RESOLVED IT Service Interruption on Sunday, November 8 beginning at 6 a.m. | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| RESOLVED D2L Brightspace Unavailable on Sunday, November 8 for 6 hours | | Scheduled Outage | Resolved | D2L Brightspace | All UNB Campuses | |
| RESOLVED Maintenance on UNB Email on Saturday, November 7 beginning at 6 p.m. | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| Secure.unb.ca webpages unavailable | | Unscheduled Outage | Resolved | Web | All UNB Campuses | |
| RESOLVED - IT outage impacting UNB | | Unscheduled Outage | Resolved | Multiple | All UNB Campuses | |
| RESLOVED - Firewall Maintenance on Sunday, November 1 for 6 hours | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED - UNB Listserv email services unavailable | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| RESOLVED - IT Service Interruption beginning on Saturday, October 24 at 9 p.m. | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| RESOLVED - UNB Email Inaccessible Off Campus | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| RESOLVED -Connecting to UNB's Wireless Networks | | Unscheduled Outage | Resolved | Wireless | All UNB Campuses | |
| RESOLVED - UNB Virtual Lab Currently Unavailable | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED - student printing | | Unscheduled Outage | Resolved | Printing | Fredericton | |
| RESOLVED -IT Service Interruption on Sunday, October 18 for 20 minutes | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| RESOLVED - Emergency network outage in Alumni Memorial Hall. | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| RESOLVED - UCard Online and UCard App Unavailable | | Unscheduled Outage | Resolved | Printing | All UNB Campuses | |
| RESOLVED: Maintenance affecting UNB's Internet Services on Sunday, October 11 from 6 a.m. - 9 a.m. | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| RESOLVED - Network outage impacting New Head Hall | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| RESOLVED - Wireless connectivity issues | | Unscheduled Outage | Resolved | Wireless | Fredericton | |
| RESOLVED - Wireless Issues in MacLaggan Hall | | Unscheduled Outage | Resolved | Wireless | Fredericton | |
| RESOLVED - IT Service Interruption for Computer Science, Renaissance College and the Student Health Centre - Sunday, October 4 from 6 a.m. - 12 p.m. | | Scheduled Outage | Resolved | Network | Fredericton | |
| RESOLVED - UCard Services unavailable on Sunday, October 4 between 6 a.m. - 12 p.m. | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED - myUNB Portal Faculty and Staff email Issues | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| RESOLVED - Accessing Datatel | | Unscheduled Outage | Resolved | Colleague | All UNB Campuses | |
| RESOLVED Maintenance on 9-1-1 calling services for VoIP telephones - Wednesday, September 30 | | Scheduled Outage | Resolved | VoIP | Saint John | |
| RESOLVED: IT Service Interruption on Sunday, September 27 for 6 hours | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| RESOLVED: Possible Network Slowness Across the Fredericton Campus | | Unscheduled Outage | Resolved | Network | Fredericton | |
| RESOLVED Network Connectivity Issues - Marshall d'Avray Hall | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| RESOLVED - Accessing Desire2Learn - D2L | | Unscheduled Outage | Resolved | D2L Brightspace | All UNB Campuses | |
| RESOLVED - D2L | | Unscheduled Outage | Resolved | D2L Brightspace | All UNB Campuses | |
| RESOLVED - Planned Emergency Outage on Sunday, September 20 beginning at 6 a.m. | | Scheduled Outage | Resolved | Network | Fredericton | |
| RESOLVED - IT Service Interruption on Sunday, September 20 beginning at 6 a.m. | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| Resolved Networking Connectivity issues in Toole Hall | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| Maintenance on 9-1-1 calling services for VoIP telephones - Sunday, September 13 | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| RESOLVED - Network Connectivity Issues in Toole Hall | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| UNB's Mobile App on Android OS 5.x | | Unscheduled Outage | Resolved | Mobile App | All UNB Campuses | |
| RESOLVED - Network Connectivity Issues in the Student Union Building | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| RESOLVED - Network Connectivity issues at the Harriet Irving library | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| RESOLVED - UNB Network Maintenance on Thursday, September 3 beginning at 2 a.m. | | Scheduled Outage | Resolved | Network | All UNB Campuses | |
| IT Service Interruption in Keirstead Hall, Carleton Hall & LB Gym on Sunday, August 30 beginning at 6 a.m. | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| RESOLVED - Accessing Faculty / Staff email | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| Account Activation issues | | Unscheduled Outage | Resolved | Web | All UNB Campuses | |
| RESOLVED: UNB Website Menus Not Working | | Unscheduled Outage | Resolved | Web | All UNB Campuses | |
| IT Service Interruption in Head Hall, Gillan Hall & LB Gym on Sunday, August 23 beginning at 6 a.m. | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| UNB's Desire2Learn - D2L | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED - Entrinsik Informer Reporting Service | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| IT Service Interruption on Sunday, August 16 for 2 Hours | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| RESOLVED - Network Connectivity issues impacting Carleton | | Unscheduled Outage | Resolved | Network | Fredericton | |
| RESOLVED -WebAdvisor is unavailable | | Unscheduled Outage | Resolved | Other | Fredericton | |
| RESOLVED - UNB's Online Course Registration System is unavailable | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| UCard Online Unavailable on Friday, July 31 beginning at 5 p.m. | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| Equipment Maintenance | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| RESOLVED - Network Connectivity issues impacting Head Hall | | Unscheduled Outage | Resolved | Network | All UNB Campuses | |
| RESOLVED - UCard Transact System Unavailable | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED - IT Service Interruption on Wednesday, July 29 for 1 hour | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| UNBSJ Network Outage | | Scheduled Outage | Resolved | Multiple | Saint John | |
| RESOLVED: Network Connectivity Issues in Carleton Hall | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| RESOLVED - UNB's Online Course Registration System is unavailable | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED - IT Service Interruption in Ludlow Hall on Wednesday, July 22 beginning at 6 a.m. | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| WebAdvisor is unavailable | | Unscheduled Outage | Resolved | Web | All UNB Campuses | |
| RSOLVED UNB's Course Registration Service - WebAdvisor | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| Resolved - UNB Libraries Login Unavailable | | Unscheduled Outage | Resolved | Library | All UNB Campuses | |
| UNB Informer Reporting System | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| Network Connectivity in Ludlow Hall | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| RESOLVED - Accessing eServices | | Unscheduled Outage | Resolved | eServices | All UNB Campuses | |
| RESOLVED - myUNB WiFi Wireless Network | | Unscheduled Outage | Resolved | Wireless | Fredericton | |
| RESOLVED - Maintenance on UNB Faculty/Staff Email Servers on Tuesday, July 14 beginning at 10 p.m. | | Scheduled Outage | Resolved | Email | All UNB Campuses | |
| RESOLVED - Desire2Learn (D2L) Unavailable on Sunday, July 12 for 6 hours | | Scheduled Outage | Resolved | D2L Brightspace | All UNB Campuses | |
| Some people experiencing issues with Time Online | | Unscheduled Outage | Resolved | Web | All UNB Campuses | |
| Emergency Outage for Web Content Management | | Scheduled Outage | Resolved | Web | All UNB Campuses | |
| RESOLVED - IT Service Interruption in IUC Forestry on Wednesday, July 8 beginning at 6 a.m. | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| WebAdvisor unavailable for some people | | Unscheduled Outage | Resolved | Multiple | All UNB Campuses | |
| Resolved Unscheduled Outage UNB Content Management System (CMS) | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED - Network Connectivity issues impacting IUC / Forestry | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| Resolved Possible Network Outage in Bailey Hall | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| Resolved LimeSurvey Upgrade on Sunday, June 7 beginning at 6 a.m. | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED - UNB's Informer Reporting System is currently unavailable | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED - Accessing UCard Online | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED - UCard Online Unavailable on Thursday, June 4 from 4 a.m. - 7 a.m. | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| Resolved IT Service Interruption in the Facilities Management Building on Wednesday, June 3 | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| Resolved Unscheduled Outage - myUNB Portal and eServices | | Unscheduled Outage | Resolved | Multiple | All UNB Campuses | |
| RESOLVED - Emergency Network Outage inpacting Ludlow Hall | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| RESOLVED - IT Service Interruption on Monday, June 1 for 1 Hour | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| RESOLVED - Network issues on the Saint John Campus | | Unscheduled Outage | Resolved | Multiple | Saint John | |
| UNB's Virtual Private Network (VPN) unavailable on Tuesday, May 26 from 6 a.m. - 7 a.m. | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED - Webadvisor Currently Unavailable | | Unscheduled Outage | Resolved | Web | All UNB Campuses | |
| RESOLVED - IT Service Interruption impacting 9-1-1 calling from VoIP phones and other UNB Services - Sunday, May 24 | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| RESOLVED - IT Service Interruption on Sunday, May 24 beginning at 6 a.m. | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| RESOLVED - IT Service Interruption on Friday, May 22 from 6 a.m. - 7 a.m. | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED - IT Service Interruption impacting 9-1-1 calling from VoIP phones and other UNB Services - Thursday, May 21 from 6 a.m. - 7 a.m. | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| RESOLVED - UNBs Datatel Service | | Unscheduled Outage | Resolved | Colleague | All UNB Campuses | |
| RESOLVED - Recent Alumni unable to access UNB Webmail | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| Resolved: myUNB Links Unavailable | | Unscheduled Outage | Resolved | MyUNB Intranet | All UNB Campuses | |
| Desire2Learn (D2L) Unavailable | | Unscheduled Outage | Resolved | D2L Brightspace | All UNB Campuses | |
| myUNB Portal unavailable | | Unscheduled Outage | Resolved | MyUNB Intranet | All UNB Campuses | |
| IT Service Interruption on Sunday, May 10 beginning at 6 a.m. | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| UNB departmental P: drives unavailable on Sunday, May 10 beginning at 6 a.m. | | Scheduled Outage | Resolved | File Sharing | All UNB Campuses | |
| Desire2Learn (D2L) Unavailable on Sunday, May 10 for 6 hours | | Scheduled Outage | Resolved | D2L Brightspace | All UNB Campuses | |
| RESOLVED - Accessing ITS Managed Lab Computers | | Unscheduled Outage | Resolved | Other | Fredericton | |
| RESOLVED - Connecting to myUNB WiFi | | Scheduled Outage | Resolved | Wireless | Fredericton | |
| RESOLVED - Wireless Network Interruption on the Fredericton campus on Wednesday, May 6 from 6 a.m. - 7 a.m. | | Scheduled Outage | Resolved | Wireless | Fredericton | |
| RESOLVED - IT Service Interruption in the Forestry and Geology Building on Wednesday, March 6 | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| RESOLVED - Accessing Datatel | | Unscheduled Outage | Resolved | Colleague | All UNB Campuses | |
| RESOLVED - UNB's Course Registration Service | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| Emergency Scheduled Outage for Colleague | | Scheduled Outage | Resolved | Colleague | All UNB Campuses | |
| Datatel Authentication Issues | | Unscheduled Outage | Resolved | Colleague | All UNB Campuses | |
| UNB Network drives unavailable | | Unscheduled Outage | Resolved | File Sharing | Fredericton | |
| myUNB News and other UNB Blogs Unavailable on Wednesday, April 29 from noon - 1 p.m. | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED - New myUNB Portal | | Unscheduled Outage | Resolved | MyUNB Intranet | All UNB Campuses | |
| myUNB Portal Faculty and Staff email Issues | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| RESOLVED - myUNB Portal Unavailable on Sunday, April 26 beginning at 7 a.m. | | Scheduled Outage | Resolved | MyUNB Intranet | All UNB Campuses | |
| RESOLVED - UCard Online | | Unscheduled Outage | Resolved | MyUNB Intranet | All UNB Campuses | |
| UCard Online Deposits Unavailable on Sunday, April 19 from 4 a.m. - 6 a.m. | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED - UNB listserv | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| RESOLVED - Outlook Web Access (OWA) for Faculty/Staff Unavailable on Sunday, April 12 beginning at 6 a.m. | | Scheduled Outage | Resolved | Email | All UNB Campuses | |
| Some UNB Auto Attendant Numbers Giving a System Error | | Unscheduled Outage | Resolved | VoIP | Fredericton | |
| RESOLVED - Interruption to UNBF Internet Services on Wednesday, April 8 beginning at 6 a.m. | | Scheduled Outage | Resolved | Other | Fredericton | |
| Resolve - Network Connectivity Issues in Carleton Hall | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| RESOLVED - IT Service Interruption on Wednesday, April 1 beginning at 6 a.m. | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| RESOLVED - IT Services - Account Activation | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED - Astra Schedule Briefly Unavailable on Tuesday, March 31 beginning at noon | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| IT Service Interruption on Sunday, March 29 for 2 Hours | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| RESOLVED - Tilley Hall Network Connectivity Issues | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| RESOLVED - Tilley Hall Network Connectivity Issues | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| Tilley Hall experiencing networking issues | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| RESOLVED - Emergency IT Outage at noon today | | Unscheduled Outage | Resolved | Web | All UNB Campuses | |
| RESOLVED - Intermittent Wireless Issues | | Unscheduled Outage | Resolved | Wireless | All UNB Campuses | |
| RESOLVED - MacLaggan Hall - Network connectivity issues | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| RESOLVED - Intermittent Wireless Network Issues at the Harriet Irving Library | | Unscheduled Outage | Resolved | Wireless | Fredericton | |
| RESOLVED - R.N. Scott Hall - Wireless Network connectivity | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| RESOLVED - Intermittent Network Outages on Campus | | Unscheduled Outage | Resolved | Network | Fredericton | |
| RESOLVED - Faculty / Staff Email for Apple Devices | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| RESOLVED - Accessing Faculty / Staff Email | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| RESOLVED - Internet Speed Issues | | Unscheduled Outage | Resolved | Network | All UNB Campuses | |
| RESOLVED - Faculty/Staff Email Server Maintenance on Wednesday, March 11 beginning at 12 a.m. | | Scheduled Outage | Resolved | Email | All UNB Campuses | |
| RESOLVED - Desire2Learn (D2L) | | Unscheduled Outage | Resolved | D2L Brightspace | All UNB Campuses | |
| RESOLVED - Accessing off Campus Websites | | Unscheduled Outage | Resolved | Web | Fredericton | |
| RESOLVED - Network issues in Marshall D'Avray Hall | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| RESOLVED - Summer Course Registration | | Unscheduled Outage | Resolved | Web | All UNB Campuses | |
| RESOLVED - UNBs VPN Access | | Unscheduled Outage | Resolved | Network | All UNB Campuses | |
| RESOLVED - IT Service Interruption on Saturday, February 28 for 6 hours | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| RESOLVED - UNB Wireless Networks | | Unscheduled Outage | Resolved | Wireless | Fredericton | |
| RESOLVED - Accessing UNBs Datatel Services | | Unscheduled Outage | Resolved | Colleague | All UNB Campuses | |
| RESOLVED - Network connectivity | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| RESOLVED - Network connectivity issues | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| Network Connectivity Issues | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| UNBs Informer Reporting System | | Unscheduled Outage | Resolved | Colleague | All UNB Campuses | |
| Faculty and Staff Printing | | Unscheduled Outage | Resolved | Printing | All UNB Campuses | |
| Faculty/staff Email Unavailable | | Unscheduled Outage | Resolved | Email | Fredericton | |
| Desire2Learn (D2L) Unavailable on Sunday, February 8 for 6 hours | | Scheduled Outage | Resolved | D2L Brightspace | All UNB Campuses | |
| Wireless issues at the SUB | | Unscheduled Outage | Resolved | Wireless | Fredericton | |
| RESOLVED: Intermittent Wireless Issues | | Unscheduled Outage | Resolved | Wireless | Fredericton | |
| Faculty Staff Bulk Storage access (J drive) | | Unscheduled Outage | Resolved | File Sharing | All UNB Campuses | |
| IT Service Interruption on Wednesday, February 4 beginning at 6 a.m. | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| IT Service Interruption in the Harriet Irving Library (HIL) on Sunday, February 1 beginning at 6 a.m. | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| IT Service Interruption on Sunday, February 1 for 30 minutes beginning at 6 a.m. | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| IT Service Interruption in Sir Howard Douglas Hall on Sunday, February 1 beginning at 6 a.m. | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| Accessing Network Printers and Network file Shares | | Unscheduled Outage | Resolved | Multiple | All UNB Campuses | |
| RESOLVED: Reporting Unavailable | | Unscheduled Outage | Resolved | Web | All UNB Campuses | |
| Account Activation Services Unavailable on Wednesday, January 28 beginning at 6 a.m. | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| myUNB Portal is currently unavailable | | Unscheduled Outage | Resolved | MyUNB Intranet | All UNB Campuses | |
| IT Service Interruption in the Harriet Irving Library and Ludlow Hall on Wednesday, January 21 beginning at 6 a.m. | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| Some Secure UNB Websites Unavailable | | Unscheduled Outage | Resolved | Multiple | All UNB Campuses | |
| IT Service Interruption on Wednesday, January 14 and Thursday, January 15 between 6 a.m. - 7 a.m. | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| Faculty & Staff printing | | Unscheduled Outage | Resolved | Printing | All UNB Campuses | |
| IT Service Interruption on Monday, January 12 beginning at 6 a.m. | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED - Datatel Currently Unavailable | | Unscheduled Outage | Resolved | Colleague | All UNB Campuses | |
| Network access unavailable - Harriet Irving Library | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| Interruption to VoIP Telephone Services on Thursday, December 18 between 7 p.m. - 10 p.m. | | Scheduled Outage | Resolved | VoIP | All UNB Campuses | |
| Departmental Server Network (Net 94) Outage on Wednesday, Nov. 26 beginning at 6 a.m. | | Scheduled Outage | Resolved | Other | Fredericton | |
| RESOLVED: Internet Issues | | Unscheduled Outage | Resolved | Network | Fredericton | |
| RESOLVED: Online Application Issue | | Unscheduled Outage | Resolved | Web | All UNB Campuses | |
| Authentication Issues | | Unscheduled Outage | Resolved | Multiple | All UNB Campuses | |
| IT Service Interruption in some UNBF Computer Labs on Saturday, November 1 beginning at 7 p.m. | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| IT Service Interruption on Saturday, November 1 beginning at 6:30 p.m. | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| RESOLVED - myUNB Portal currently unavailable | | Unscheduled Outage | Resolved | MyUNB Intranet | All UNB Campuses | |
| RESOLVED - Students, Alumni, and Retirees accessing Email | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| RESOLVED - Some users are unable to access IT secure Services | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| Network issues on Fredericton Campus | | Unscheduled Outage | Resolved | Network | Fredericton | |
| RESOLVED - Issues logging into some UNB Secures Services | | Unscheduled Outage | Resolved | Multiple | All UNB Campuses | |
| RESOLVED: Authentication Issues | | Unscheduled Outage | Resolved | Web | All UNB Campuses | |
| RESOLVED-Desire2Learn (D2L) Unavailable on Sunday, October 12 for 6 hours | | Scheduled Outage | Resolved | D2L Brightspace | All UNB Campuses | |
| Fredericton Wireless Network Issues | | Unscheduled Outage | Resolved | Wireless | Fredericton | |
| RESOLVED - UNB's Online Course Registration System | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| Faculty / Staff Incoming Email Issues | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| IT Service Interruption on Sunday, September 28 beginning at 6 a.m. | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| RESOLVED - Possible Phone Connectivity Issues | | Unscheduled Outage | Resolved | VoIP | All UNB Campuses | |
| RESOLVED - Upgrade of UNBF VoIP Telephone System on Sunday, September 21 beginning at 8 a.m. | | Scheduled Outage | Resolved | VoIP | Fredericton | |
| RESOLVED - Possible Network Connectivity Issues | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| IT Service Interruption in the Harriet Irving Library and Toole Hall on Sunday, September 14 beginning at 6 a.m. | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| Issue Network Connectivity in Old Arts | | Unscheduled Outage | Resolved | Network | Fredericton | |
| RESOLVED - Harriet Irving Lab Computers | | Unscheduled Outage | Resolved | Other | Fredericton | |
| RESOLVED - Faculty and Staff Search OWA | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| Resolved - Issues with Account Activation | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| RESOLVED: Emergency Outage: Several IT Services Unavailable | | Unscheduled Outage | Resolved | Multiple | All UNB Campuses | |
| RESOLVED - Faculty / Staff Email Issues | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| Resolved - VoIP Voicemail - sporadic availability from Saturday, August 23 to Sunday, August 25 | | Scheduled Outage | Resolved | VoIP | Fredericton | |
| RESOLVED - Email outage this Saturday, August 23 for 3 hours | | Scheduled Outage | Resolved | Email | All UNB Campuses | |
| RESOLVED - IT Service Interruption on Thursday, August 21 beginning at 7 a.m. | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED: Microsoft Office: FREE student download currently unavailable | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| RSOLVED - Desire2Learn (D2L) Unavailable on Thursday, August 14 for 7 hours | | Scheduled Outage | Resolved | D2L Brightspace | All UNB Campuses | |
| RESOLVED - Interruption to UNB's Commercial Internet Service on Tuesday, August 12 beginning at 12:15 p.m. | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| RESOLVED - Issues with Financial Queries in eServices | | Unscheduled Outage | Resolved | eServices | All UNB Campuses | |
| RESOLVED - Issues connecting to network and UNB IT services | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED - IT Service Interruption in Head Hall (E-Level) on Sunday, August 3 beginning at 6:30 AM | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| RESOLVED - Network Connectivity Issues Impacting Head Hall | | Unscheduled Outage | Resolved | Network | Fredericton | |
| RESOLVED - IT Service Interruption on Wednesday, July 30 beginning at 6 a.m. | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| RESOLVED - Interruption to UNB's Commercial Internet Service on Tuesday, July 29 beginning at 6 p.m. | | Scheduled Outage | Resolved | Web | All UNB Campuses | |
| RESOLVED - Network Connectivity issues at the HIL library | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| RESOLVED: Planned Emergency Outage | | Scheduled Outage | Resolved | Network | All UNB Campuses | |
| RESOLVED - Accessing UNB Secure Services | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED - Unable to authenticate to some UNB secure services | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED - Network Connectivity Issues Effecting Bailey Hall | | Unscheduled Outage | Resolved | Network | Fredericton | |
| RESOLVED - Network Connectivity - HIL | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| RESOLVED - UNB is experiencing issues receiving email to some outside organizations | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| RESOLVED - Network connectivity in IUC Concourse building (Science Library) | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| RESOLVED - MyUNB Quick Launch Buttons Missing | | Unscheduled Outage | Resolved | MyUNB Intranet | All UNB Campuses | |
| RESOLVED - Possible interruptions to UNB Wireless on Fredericton campus | | Unscheduled Outage | Resolved | Wireless | Fredericton | |
| RESOLVED - Datatel experiencing slow responsiveness | | Unscheduled Outage | Resolved | Colleague | All UNB Campuses | |
| IT Service Interruption on Sunday, June 29 for 10 hours beginning at 2 a.m. | | Scheduled Outage | Resolved | Colleague | All UNB Campuses | |
| RESOLVED - Accessing Network drive H, P and J | | Unscheduled Outage | Resolved | File Sharing | All UNB Campuses | |
| RESOLVED - Accessing UNB Secure Services | | Unscheduled Outage | Resolved | MyUNB Intranet | All UNB Campuses | |
| RESOLVED - Problem Authenticating to Library Services from Off Campus | | Unscheduled Outage | Resolved | Library | All UNB Campuses | |
| IT Service Interruption on Sunday, June 8 beginning at 6 a.m. | | Scheduled Outage | Resolved | Network | All UNB Campuses | |
| Desire2Learn (D2L) Interruption on Sunday, June 8 for 6 hours | | Scheduled Outage | Resolved | D2L Brightspace | All UNB Campuses | |
| RESOLVED - IT Service Interruption in Annex C on Wednesday, June 4 beginning at 6 a.m. | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| RESOLVED - UNB Account Activation Service unavailable on Wednesday, June 4 beginning at 6 a.m. | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| Astra booking unavailable | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED - Interruption to UNB's Commercial Internet Services on Thursday, May 29 beginning at 6 a.m. | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED - IT Service Interruption in Head Hall (E-Level) on Wednesday, May 28 beginning at 6 a.m. | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| RESOLVED - UCard Services & UNBF VoIP Telephone Services Unavailable on Wednesday, May 21 beginning at 6 a.m. | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| RESOLVED - IT Service Interruption in the L.B. Gym on Wednesday, May 21 beginning at 6 a.m. | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| RESOLVED - Accessing UNB sites through the Internet Service Provider Xplornet | | Unscheduled Outage | Resolved | Network | All UNB Campuses | |
| RESOLVED: UCard & UNBF VoIP Telephone Services Unavailable on Wednesday, May 14 beginning at 6 a.m. | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| RESOLVED: Network Connectivity issues impacting E Level - Head Hall | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| RESOLVED - cheduled D2L Maintenance | | Scheduled Outage | Resolved | D2L Brightspace | All UNB Campuses | |
| RESOLVED: IT Service Interruption in McLaggan Hall on Wednesday, May 7 beginning at 6 a.m. | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| RESOLVED: IT Service Interruption on Wednesday, May 7 beginning at 6 a.m. | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| ITS-Hosted Servers Unavailable on Wednesday, April 30 from 6 - 7 a.m. | | Scheduled Outage | Resolved | Other | Fredericton | |
| eServices Portal unavailable | | Unscheduled Outage | Resolved | eServices | All UNB Campuses | |
| Authenticated Services Unavailable | | Unscheduled Outage | Resolved | Multiple | All UNB Campuses | |
| Online Phonebook not returning results | | Unscheduled Outage | Resolved | Web | All UNB Campuses | |
| Some students unable to access email | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| RESOLVED -Network Connectivity issues impacting Toole Hall. | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| RESOLVED: Desire2Learn (D2L) Interruption on Sunday, April 13 for 6 hours | | Scheduled Outage | Resolved | D2L Brightspace | All UNB Campuses | |
| RESOLVED - Maintenance on UNBF VoIP Telephone System on Wednesday, April 9 - No Outage Expected | | Scheduled Outage | Resolved | Other | Fredericton | |
| UNB Services Requiring Log In Unavailable on Sunday, April 6 beginning at 6 a.m. | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| RESOLVED: Faculty/Staff Printing Unavailable | | Unscheduled Outage | Resolved | Printing | All UNB Campuses | |
| RESOLVED - Accessing Secure Library Services | | Unscheduled Outage | Resolved | Library | Fredericton | |
| RESOLVED - Faculty & Staff Printing | | Unscheduled Outage | Resolved | Printing | All UNB Campuses | |
| Desire2Learn (D2L) Maintenance on Saturday, March 15 beginning at 3 a.m. | | Scheduled Outage | Resolved | D2L Brightspace | All UNB Campuses | |
| RESOLVED - Desire2Learn | | Unscheduled Outage | Resolved | D2L Brightspace | All UNB Campuses | |
| RESOLVED - Some Students Unable to Access Email | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| RESOLVED - Network Outage affecting McLeod House | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| RESOLVED - Desire2Learn (D2L) Interruption on Sunday, March 9 for 6 hours | | Scheduled Outage | Resolved | D2L Brightspace | All UNB Campuses | |
| RESOLVED - UNB Services Requiring Log In Unavailable on Wednesday, March 5 beginning at 6 a.m. | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| FootPrints Unavailable on Sunday, March 2 beginning at 6 a.m. | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| Saint John Wireless Issues | | Unscheduled Outage | Resolved | Wireless | Saint John | |
| RESOLVED - Sporadic Issues with Faculty / Staff Printing | | Unscheduled Outage | Resolved | Printing | All UNB Campuses | |
| Email delays within eServices | | Unscheduled Outage | Resolved | eServices | All UNB Campuses | |
| Fredericton ITS Help Desk closed until Noon | | Unscheduled Outage | Resolved | Other | Fredericton | |
| RESOLVED - Issues Accessing UNB wireless netowrks | | Unscheduled Outage | Resolved | Wireless | All UNB Campuses | |
| Some emails sent to @unbsj.ca addresses on Wed., Feb. 12 may not have been delivered | | Unscheduled Outage | Resolved | Email | Saint John | |
| RESOLVED - Upgrade of UNB's VPN Client on February 12 | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| IT Service Interruption in Keirstead Hall on Wednesday, February 12 beginning at 6 a.m. | | Scheduled Outage | Resolved | Network | Fredericton | |
| Network Outage | | Unscheduled Outage | Resolved | Network | Fredericton | |
| RESOLVED - Desire2Learn is currently unavailable. | | Unscheduled Outage | Resolved | D2L Brightspace | All UNB Campuses | |
| Resolved: Accessing Personal Network drive (H:) | | Unscheduled Outage | Resolved | File Sharing | All UNB Campuses | |
| RESOLVED: H: Drives unavailable on Sunday, January 5 beginning at 12 a.m. | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED - D2L, Student Email, and myUNB Portal Unavailable | | Unscheduled Outage | Resolved | Multiple | All UNB Campuses | |
| IT Service Interruption on December 22 beginning at 6 a.m. | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| RESOLVED: Desire2Learn (D2L) Interruption on Sunday, Dec. 8 for 6 hours | | Scheduled Outage | Resolved | D2L Brightspace | All UNB Campuses | |
| RESOLVED - Network Connectivity Issues | | Unscheduled Outage | Resolved | Network | All UNB Campuses | |
| Astra Schedule Unavailable on Wednesday, December 4 beginning at 5 p.m. | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| IT Service Interruption on Wednesday, December 4 for 30 minutes | | Scheduled Outage | Resolved | Web | Fredericton | |
| RESOLVED - D2L | | Unscheduled Outage | Resolved | D2L Brightspace | All UNB Campuses | |
| RESOLVED - Faculty & Staff printing | | Unscheduled Outage | Resolved | Printing | All UNB Campuses | |
| RESOLVED - Faculty & Staff printing | | Unscheduled Outage | Resolved | Printing | All UNB Campuses | |
| RESOLVED - Student Union Building - Network unavailable | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| IT Service Interruption on Sunday, November 10 beginning at 7 a.m. | | Scheduled Outage | Resolved | Other | Fredericton | |
| IT Service Interruption on Sunday, November 3 beginning at 7 a.m. | | Scheduled Outage | Resolved | Network | All UNB Campuses | |
| RESOLVED - All network services currently unavailable in the Alumni Memorial Building | | Unscheduled Outage | Resolved | Network | Fredericton | |
| RESOLVED - unable to access myUNB Portal | | Unscheduled Outage | Resolved | MyUNB Intranet | All UNB Campuses | |
| UNB WordPress Blogs unavailable on October 23 for 1 hour beginning at 6 a.m. | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| Brief Wireless Network Interruption on Wednesday, October 16 beginning at 6:30 a.m. | | Scheduled Outage | Resolved | Wireless | Fredericton | |
| IT Service Interruption on Wednesday, October 16 beginning at 6 a.m. | | Scheduled Outage | Resolved | Network | Fredericton | |
| Resolved - Printing and UCard Services unavailable early Sunday morning | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| RESOLVED - Faculty and Staff email | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| UNB Account Activation Service unavailable on Wednesday, Oct. 2 beginning at 6 a.m. | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| Desire2Learn currently unavailable | | Unscheduled Outage | Resolved | D2L Brightspace | All UNB Campuses | |
| Logging into UNB Libraries unavailable | | Unscheduled Outage | Resolved | Library | All UNB Campuses | |
| Issues accessing UNB Portal | | Unscheduled Outage | Resolved | MyUNB Intranet | All UNB Campuses | |
| RESOLVED - Issues Accessing Wireless@UNB | | Unscheduled Outage | Resolved | Wireless | Fredericton | |
| RESOLVED - Issues Accessing Wireless@UNB | | Unscheduled Outage | Resolved | Wireless | Fredericton | |
| RESOLVED - Brief Wireless Network Interruption on Sunday, September 29 beginning at 8:15 a.m. | | Scheduled Outage | Resolved | Wireless | Fredericton | |
| RESOLVED: IT Service Interruption on Wednesday, September 25 beginning at 6 a.m. | | Scheduled Outage | Resolved | Network | Fredericton | |
| Web-based Authentication Services | | Unscheduled Outage | Resolved | Network | All UNB Campuses | |
| RESOLVED - Intermittent Network Connectivity Issues | | Unscheduled Outage | Resolved | Network | Fredericton | |
| UCard Online Issue | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED - UNB Moncton no Network Connectivity | | Unscheduled Outage | Resolved | Network | All UNB Campuses | |
| RESOLVED - UCard Online currently unavailable | | Unscheduled Outage | Resolved | Multiple | All UNB Campuses | |
| RESOLVED - UCard Online Deposits currently unavailable | | Unscheduled Outage | Resolved | Printing | All UNB Campuses | |
| RESOLVED: Datatel Unavailable | | Unscheduled Outage | Resolved | Colleague | All UNB Campuses | |
| RESOLVED - Network Connectivity Issues in New Residence Building | | Unscheduled Outage | Resolved | Network | Fredericton | |
| RESOLVED - myUNB Portal responding slow | | Unscheduled Outage | Resolved | MyUNB Intranet | All UNB Campuses | |
| RESOLVED: Some Users are Experiencing Issues Logging into D2L | | Unscheduled Outage | Resolved | D2L Brightspace | All UNB Campuses | |
| RESOLVED: Email Upgrade Affecting Students, Alumni, and Retirees | | Scheduled Outage | Resolved | Email | All UNB Campuses | |
| RESOLVED - No Network Connectivity on the Bathurst Campus | | Unscheduled Outage | Resolved | Network | Fredericton | |
| RESOLVED - IT Service Interruption on Wednesday, September 4 beginning at 6 a.m. | | Scheduled Outage | Resolved | Network | Fredericton | |
| RESOLVED - UNB Mobile App and older Android Devices | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| Student Printing is Currently Unavailable | | Unscheduled Outage | Resolved | Printing | All UNB Campuses | |
| RESOLVED - Emergency IT Service Interruption in the LB Gym Today beginning at Noon | | Scheduled Outage | Resolved | Network | Fredericton | |
| Unable to Buy Print Credits Today | | Scheduled Outage | Resolved | Printing | All UNB Campuses | |
| RESOLVED - IT Service Interruption on Wednesday, August 28 beginning at 6:00 a.m. | | Scheduled Outage | Resolved | Network | Fredericton | |
| RESOLVED - Issues with UNB wireless | | Unscheduled Outage | Resolved | Network | All UNB Campuses | |
| RESOLVED - IT Service Interruption on Wednesday, August 21 beginning at 6:30 a.m. | | Scheduled Outage | Resolved | Network | Fredericton | |
| RESOLVED - IT Service Interruption on Wednesday, August 21 beginning at 6 a.m. | | Scheduled Outage | Resolved | Network | Fredericton | |
| RESOLVED - IT Service Interruption on Sunday, August 18 for 1 Hour | | Scheduled Outage | Resolved | Colleague | All UNB Campuses | |
| UNB Students, Retired Faculty and Staff unable to access email | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| RESOLVED - IT Service Interruption on Wednesday, August 14 beginning at 6:30 a.m. | | Scheduled Outage | Resolved | Network | Fredericton | |
| Desire2Learn Planned Outage - August 13 & 14 for upgrade | | Scheduled Outage | Resolved | D2L Brightspace | All UNB Campuses | |
| RESOLVED - Student Printing in Novell Labs Unavailable | | Unscheduled Outage | Resolved | Printing | All UNB Campuses | |
| RESOLVED - Desire2Learn Unavailable | | Unscheduled Outage | Resolved | D2L Brightspace | All UNB Campuses | |
| RESOLVED - Access to Secure IT Services Unavailable for 10 minutes on August 11, 2013 | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| Submissions to UNB's Events Calendar temporarily unavailable | | Scheduled Outage | Resolved | Web | All UNB Campuses | |
| RESOLVED - Access to CMS for webpage edits unavailable Aug. 9 to 16 | | Scheduled Outage | Resolved | Web | All UNB Campuses | |
| RESOLVED - UNB's Web Pages get Responsive | | Scheduled Outage | Resolved | Web | All UNB Campuses | |
| RESOLVED - UNB's Room Booking System Unavailable | | Scheduled Outage | Resolved | Web | All UNB Campuses | |
| UNB eNewsletters Currently Unavailable | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| Access to unb.ca/courses will be discontinued as of July 31, 2013 | | Scheduled Outage | Resolved | Web | All UNB Campuses | |
| RESOLVED - IT Service Interruption on Wednesday, July 24 beginning at 6:00 a.m. | | Scheduled Outage | Resolved | Network | Fredericton | |
| RESOLVED: IT Service Interruption on Sunday, July 21 for beginning at 6 a.m. | | Scheduled Outage | Resolved | Other | Fredericton | |
| RESOLVED - IT Service Interruption on Wednesday, July 17 beginning at 6:00 a.m. | | Scheduled Outage | Resolved | Network | Fredericton | |
| RESOLVED - IT Service Interruption on Wednesday, July 10 beginning at 6:30 a.m. | | Scheduled Outage | Resolved | Network | Fredericton | |
| RESOLVED - IT Service Interruption in the Currie Centre on Wed. July 10 beginning at 6 a.m. | | Scheduled Outage | Resolved | Network | Fredericton | |
| RESOLVED - IT Service Interruption on Tuesday, July 9 beginning at 6 a.m. | | Scheduled Outage | Resolved | Network | Fredericton | |
| RESOLVED - Student, Retiree & Alumni email | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| RESOLVED - IT Service Interruption on Monday, July 8 beginning at 6 a.m. | | Scheduled Outage | Resolved | Network | Fredericton | |
| RESOLVED - Student, Retiree & Alumni UNB email being upgraded on July 7 | | Scheduled Outage | Resolved | Email | All UNB Campuses | |
| RESOLVED - UNB Account Activation Service unavailable beginning Saturday, July 6 at 3 p.m. | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| IT Service Interruption on Tuesday, July 2 beginning at 6 a.m. | | Scheduled Outage | Resolved | Network | Fredericton | |
| IT Service Interruption on Saturday, June 29 beginning at 12 a.m. | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED: Network Outage in Sir Howard Douglas Hall | | Unscheduled Outage | Resolved | Network | Fredericton | |
| RESOLVED: Network Outage in Sir Howard Douglas Hall | | Unscheduled Outage | Resolved | Network | Fredericton | |
| RESOLVED - IT Service Interruption on Tuesday, June 25 beginning at 6 a.m. | | Scheduled Outage | Resolved | Network | Fredericton | |
| RESOLVED - IT Service Interruption on Monday, June 24 beginning at 6 a.m. | | Scheduled Outage | Resolved | Network | Fredericton | |
| RESOLVED - Datatel was unavailable | | Unscheduled Outage | Resolved | Colleague | All UNB Campuses | |
| Emergency IT Service Interruption in the South Gym Today at Noon | | Scheduled Outage | Resolved | Network | Fredericton | |
| RESOLVED - IT Service Interruption on Wednesday, June 20 for beginning at 6 a.m. | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED - CMS Server Migration | | Unscheduled Outage | Resolved | Web | All UNB Campuses | |
| RESOLVED - IT Service Interruption in Head Hall on Wednesday, June 19 beginning at 6:30 a.m. | | Scheduled Outage | Resolved | Network | Fredericton | |
| RESOLVED - IT Service Interruption on Tuesday, June 18 beginning at 6 a.m. | | Scheduled Outage | Resolved | Network | Fredericton | |
| RESOLVED - Network Outage at Wu Center | | Unscheduled Outage | Resolved | Network | Fredericton | |
| IT Service Interruption on Monday, June 17 beginning at 6 a.m. | | Scheduled Outage | Resolved | Network | Fredericton | |
| IT Service Interruption on Sunday, June 16 for 45 min. | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| RESOLVED - Network Outage in Toole Hall | | Unscheduled Outage | Resolved | Network | Fredericton | |
| Brief VoIP Telephone Service Interruption on Sunday, June 2 | | Scheduled Outage | Resolved | Network | Fredericton | |
| Access to GroupWise will be discontinued as of May 31, 2013 | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| Wired network outage in Tilley | | Unscheduled Outage | Resolved | Network | Fredericton | |
| IT Service Interruption on Wednesday, May 29 beginning at 6 a.m | | Scheduled Outage | Resolved | Network | Fredericton | |
| RESOLVED - Emergency Network Outage - Singer Hall | | Scheduled Outage | Resolved | Network | Fredericton | |
| VoIP Voicemail and Auto Attendant Services Unavailable on Sunday | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED - VoIP Phone Outage | | Unscheduled Outage | Resolved | Other | Fredericton | |
| IT Service Interruption on Wednesday, May 22 beginning at 6:00 a.m. | | Scheduled Outage | Resolved | Network | Fredericton | |
| IT Service Interruption on Wednesday, May 22 beginning at 6:00 a.m | | Scheduled Outage | Resolved | Network | All UNB Campuses | |
| RESOLVED - Faculty / Staff printing unavailable | | Unscheduled Outage | Resolved | Printing | All UNB Campuses | |
| RESOLVED - Some UNB Alumni maybe experiencing issues accessing their UNB email | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| RESOLVED - myUNB Portal -5 minute disruption at 6pm tonight | | Scheduled Outage | Resolved | Web | All UNB Campuses | |
| RESOLVED - Users are currently unable to login to Datatel | | Unscheduled Outage | Resolved | Colleague | All UNB Campuses | |
| Changes to UNB Unix Services | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED - Faculty and Staff email services | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| RESOLVED - Student H: Drives unavailable for 30 minutes on Wed. May 8 beginning at 7 a.m. | | Scheduled Outage | Resolved | File Sharing | All UNB Campuses | |
| RESOLVED - Footprints Issues | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| FootPrints Outage Sunday, April 28 | | Scheduled Outage | Resolved | Web | All UNB Campuses | |
| RESOLVED - Users are currently unable to login to Datatel | | Unscheduled Outage | Resolved | Multiple | All UNB Campuses | |
| UNB WordPress Blogs unavailable | | Scheduled Outage | Resolved | Web | All UNB Campuses | |
| RESOLVED - UNB email blocked by some email providers | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| RESOLVED Accessing student email through an email client | | Unscheduled Outage | Resolved | eServices | All UNB Campuses | |
| RESOLVED - Netstorage - Student file access from off Campus | | Unscheduled Outage | Resolved | File Sharing | All UNB Campuses | |
| RESOLVED - IT Service Interruption on Wednesday, April 17 beginning at 6:00 a.m. | | Scheduled Outage | Resolved | Network | Fredericton | |
| RESOLVED - Issues Connecting to Guest@UNB Wireless Network | | Unscheduled Outage | Resolved | Network | Fredericton | |
| RESOLVED - Recent Windows Update Causing Disk Scan on Restart | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| VPN Service Interruption on Wednesday, April 10 beginning at 6:30 a.m. | | Scheduled Outage | Resolved | Network | All UNB Campuses | |
| IT Service Interruption on Sunday, April 7 for 3 Hours | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| Network connectivity to Incutech Building #1, Campus House and Neville Homestead | | Scheduled Outage | Resolved | Network | Fredericton | |
| RESOLVED - Wireless@UNB network unavailable | | Unscheduled Outage | Resolved | Network | Fredericton | |
| RESOLVED: Network Outage in Incutech Buildings #1 and #2, Nevill Homestead and Campus House | | Unscheduled Outage | Resolved | Network | Fredericton | |
| IT Service Interruption on Wednesday, April 3 beginning at 6:00 a.m. | | Scheduled Outage | Resolved | Network | Fredericton | |
| Wireless@UNB network experiencing intermittent issues | | Unscheduled Outage | Resolved | Network | Fredericton | |
| RESOLVED: IT Service Interruption on Wednesday, March 27 beginning at 6:00 a. | | Scheduled Outage | Resolved | Network | Fredericton | |
| RESOLVED - IT Service Interruption in Head Hall (E-Level) on Sunday, March 24 beginning at 6:30 a.m | | Scheduled Outage | Resolved | Network | Fredericton | |
| Desire2Learn file upload issue | | Unscheduled Outage | Resolved | D2L Brightspace | All UNB Campuses | |
| IT Service Interruption in the HIL on Sunday, March 17 beginning at 6 a.m. | | Scheduled Outage | Resolved | Network | Fredericton | |
| RESOLVED - Network Outage at HIL library | | Unscheduled Outage | Resolved | Network | Fredericton | |
| RESOLVED - Network connectivity issues for both Edmunston and Campbelton Campuses | | Unscheduled Outage | Resolved | Network | All UNB Campuses | |
| RESOLVED - Student Printing is Currently Unavailable | | Unscheduled Outage | Resolved | Printing | Fredericton | |
| RESOLVED - Users are currently unable to login to Datatel | | Unscheduled Outage | Resolved | Colleague | All UNB Campuses | |
| RESOLVED - Student Printing Unavailable | | Unscheduled Outage | Resolved | Printing | Fredericton | |
| RESOLVED - Accessing student lab computers | | Unscheduled Outage | Resolved | File Sharing | Fredericton | |
| RESOLVED - Network connectivity at HIL library | | Unscheduled Outage | Resolved | Network | Fredericton | |
| RESOLVED - Outage of Wireless Services within SUB | | Unscheduled Outage | Resolved | Network | Fredericton | |
| Student Union Building - SUB Wireless | | Scheduled Outage | Resolved | Network | Fredericton | |
| RESOLVED - D2L Maintenance Outage | | Scheduled Outage | Resolved | D2L Brightspace | All UNB Campuses | |
| RESOLVED - Accessing D2L and Student Email | | Unscheduled Outage | Resolved | Multiple | All UNB Campuses | |
| RESOLVED: Uploading D2L Course Content | | Unscheduled Outage | Resolved | D2L Brightspace | All UNB Campuses | |
| RESOLVED - Accessing student lab computer | | Unscheduled Outage | Resolved | File Sharing | All UNB Campuses | |
| RESOLVED - Accessing student lab computer | | Unscheduled Outage | Resolved | File Sharing | All UNB Campuses | |
| RESOLVED - Student printing | | Unscheduled Outage | Resolved | Printing | All UNB Campuses | |
| RESOLVED - Student printing unavailable | | Unscheduled Outage | Resolved | Printing | All UNB Campuses | |
| RESOLVED - UNB blocking .tiff file attachments | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| RESOLVED - IT Service Interruption | | Scheduled Outage | Resolved | Network | Fredericton | |
| RESOLVED-Student Printing Down | | Unscheduled Outage | Resolved | Other | Fredericton | |
| RESOLVED - Problems Accessing Lab Computers on Campus | | Unscheduled Outage | Resolved | File Sharing | All UNB Campuses | |
| Datatel website inaccessible | | Unscheduled Outage | Resolved | Colleague | All UNB Campuses | |
| RESOLVED - Issues Accessing Wireless@UNB | | Unscheduled Outage | Resolved | Network | All UNB Campuses | |
| RESOLVED - Users unable to contact the Help Desk by phone | | Unscheduled Outage | Resolved | Other | Fredericton | |
| RESOLVED - Accessing Desire2Learn | | Unscheduled Outage | Resolved | D2L Brightspace | All UNB Campuses | |
| RESOLVED - UNB Residence Network | | Unscheduled Outage | Resolved | Network | Fredericton | |
| RESOLVED - IT Service Interruption on Wednesday, February 20 beginning at 6:30 a.m. | | Scheduled Outage | Resolved | Network | Fredericton | |
| RESOLVED - IT Service Interruption in McConnell Hall on Wednesday, February 20 beginning at 6:30 a.m. | | Scheduled Outage | Resolved | Network | Fredericton | |
| RESOLVED - IT Service Interruption in Head Hall (E-Level) on Wednesday, February 20 beginning at 6:30 a.m. | | Scheduled Outage | Resolved | Network | Fredericton | |
| RESOLVED - Faculty / Staff printing | | Unscheduled Outage | Resolved | Printing | All UNB Campuses | |
| ITS Help Desk Closed due to Power Outage | | IT Announcements | Resolved | Other | Fredericton | |
| RESOLVED - Some Faculty and Staff Unable to Access Email | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| RESOLVED - IT Service Interruption on Wednesday, February 13 for 30 minutes | | Scheduled Outage | Resolved | Network | Fredericton | |
| RESOLVED - IT Service Interruption in MacLaggan Hall | | Scheduled Outage | Resolved | Network | Fredericton | |
| RESOLVED - Student Printing Currently Unavailable | | Unscheduled Outage | Resolved | Printing | All UNB Campuses | |
| Unable to log into lab machines | | Unscheduled Outage | Resolved | Other | Fredericton | |
| Issues logging into Lab machines | | Unscheduled Outage | Resolved | Other | Fredericton | |
| RESOLVED - ECN Posting: UdeM Edmundston Campus having Network Issues | | Unscheduled Outage | Resolved | Network | All UNB Campuses | |
| RESOLVED - Accessing Desire2Learn | | Unscheduled Outage | Resolved | D2L Brightspace | All UNB Campuses | |
| VoIP Telephone Maintenance this Sunday | | Scheduled Outage | Resolved | Network | Fredericton | |
| UNB Students unable to access their UNB email | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| Message from Desire2Learn regarding recent services disruption | | Unscheduled Outage | Resolved | D2L Brightspace | All UNB Campuses | |
| RESOLVED - Desire2Learn is experiencing technical issues | | Unscheduled Outage | Resolved | D2L Brightspace | All UNB Campuses | |
| Network connectivity is currently unavailable in Tilley Hall | | Unscheduled Outage | Resolved | Network | Fredericton | |
| RESOLVED - Emergency restart of the myUNB Portal Services | | Scheduled Outage | Resolved | MyUNB Intranet | All UNB Campuses | |
| RESOLVED: Accessing Desire2Learn | | Unscheduled Outage | Resolved | D2L Brightspace | All UNB Campuses | |
| RESOLVED - IT Service Interruption on Wednesday, January 30 from 6-8 a.m. | | Scheduled Outage | Resolved | Network | Fredericton | |
| RESOLVED - Desire2Learn Unavailable | | Unscheduled Outage | Resolved | D2L Brightspace | All UNB Campuses | |
| RESOLVED - Accessing Financial Records through eServices | | Unscheduled Outage | Resolved | eServices | All UNB Campuses | |
| RESOLVED: Network outage effecting Keirstead Hall. | | Unscheduled Outage | Resolved | Network | Fredericton | |
| RESOLVED - IT Service Interruption in the South Gym on Wednesday, January 23 beginning at 6:30 a.m. | | Scheduled Outage | Resolved | Network | Fredericton | |
| RESOLVED - Faculty / Staff unable to access eMail through their myUNB Portal. | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| Desire2Learn Issues Logging in or Loading Files | | Unscheduled Outage | Resolved | D2L Brightspace | All UNB Campuses | |
| Desire2Learn Issues accessing Content | | Unscheduled Outage | Resolved | D2L Brightspace | All UNB Campuses | |
| RESOLVED - Emergency restart of the myUNB Portal. | | Unscheduled Outage | Resolved | MyUNB Intranet | All UNB Campuses | |
| RESOLVED - IT Service Interruption on Wednesday, January 16 from 6-7 a.m. | | Scheduled Outage | Resolved | Network | Fredericton | |
| RESOLVED - Power Outage at the Harriet Irving Library | | Scheduled Outage | Resolved | Library | Fredericton | |
| RESOLVED - IT Service Interruption on Wednesday, January 9 from 6-7 a.m. | | Scheduled Outage | Resolved | Network | Fredericton | |
| RESOLVED - UNB's Online Registration Service is unavailable | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED - Desire 2 Learn (D2L) is currently unavailable | | Unscheduled Outage | Resolved | D2L Brightspace | All UNB Campuses | |
| RESOLVED: myUNB Portal Unavailable | | Unscheduled Outage | Resolved | MyUNB Intranet | Fredericton | |
| RESOLVED - Possible Wireless Connectivity Issues | | Unscheduled Outage | Resolved | Network | All UNB Campuses | |
| RESOLVED - Wireless Outage Rescheduled for 1 p.m. Today | | Scheduled Outage | Resolved | Network | All UNB Campuses | |
| RESOLVED - IT Service Outage on Saint John Campus | | Unscheduled Outage | Resolved | Network | Saint John | |
| RESOLVED - IT Service Interruption on Wednesday, January 2 from 6-8 a.m. | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| myUNB Portal - Login Unavailable | | Unscheduled Outage | Resolved | MyUNB Intranet | All UNB Campuses | |
| IT Service Interruption on Saturday, December 22 for 3 hrs beginning at 6 a.m. | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| RESOLVED - Power Outage at Wu Conference Centre, and McLeod House | | Unscheduled Outage | Resolved | Network | Fredericton | |
| RESOLVED - Student Printing is currently unavailable. | | Unscheduled Outage | Resolved | Printing | All UNB Campuses | |
| RESOLVED - Network / System issues affecting UNB networks | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| IT Service Interruption on Wednesday, December 12 from 6-7 a.m. | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| Faculty and Staff Email Unavailable | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| Resolved: Student Email Unavailable | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| Wireless Unavailable on Thursday, Dec. 6 for 20 min. Beginning at 5 a.m. | | Scheduled Outage | Resolved | Network | All UNB Campuses | |
| Student Print Services Issue | | Unscheduled Outage | Resolved | Printing | All UNB Campuses | |
| Restarting UNB Secure Authentication Service today at 2:45 p.m. | | Unscheduled Outage | Resolved | MyUNB Intranet | All UNB Campuses | |
| IT Service Interruption in the SUB on Wednesday, December 5 from 6-7 a.m. | | Scheduled Outage | Resolved | Network | Fredericton | |
| RESOLVED - Network connectivity issues in Old Arts Building | | Unscheduled Outage | Resolved | Network | Fredericton | |
| IT Service Interruption on Wednesday, November 28 from 6-7 a.m. | | Scheduled Outage | Resolved | Network | Fredericton | |
| Email Phishing Advisory for UNB | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| RESOLVED - myUNB Portal - is currently unavailable | | Unscheduled Outage | Resolved | MyUNB Intranet | All UNB Campuses | |
| RESOLVED - IT Service Interruption on Wednesday, November 21 from 6-7 a.m. | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| RESOLVED - Issues with 4-digit dialing | | Unscheduled Outage | Resolved | Other | Fredericton | |
| RESOLVED - Faculty / Staff email is currently unavailable | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| Network outage in multiple buildings | | Unscheduled Outage | Resolved | Network | Fredericton | |
| RESOLVED - Staff Printing Outage | | Unscheduled Outage | Resolved | Printing | All UNB Campuses | |
| myUNB Portal Brief Outage | | Scheduled Outage | Resolved | MyUNB Intranet | All UNB Campuses | |
| RESOLVED Network Outage at Beaverbrook House | | Unscheduled Outage | Resolved | Network | Saint John | |
| RESOLVED: HIL Network Outage on Wednesday, November 14 between 6:00am and 7:00am | | Scheduled Outage | Resolved | Network | Fredericton | |
| RESOLVED: IT Service Interruption on Wednesday, November 14 from 6-7 a.m. | | Scheduled Outage | Resolved | Network | Fredericton | |
| RSOLVED - Problems with Wireless Connection | | Unscheduled Outage | Resolved | Network | Fredericton | |
| RESOLVED - Datatel will be unavailable for maintenance on November 7 at 6:00am | | Scheduled Outage | Resolved | Colleague | All UNB Campuses | |
| RESOLVED Student Printing Services were briefly unavailable | | Unscheduled Outage | Resolved | Printing | All UNB Campuses | |
| RESOLVED - Student printing is currently unavailable | | Unscheduled Outage | Resolved | Printing | All UNB Campuses | |
| RESOLVED - Chrome Malware Warning Appearing on some UNB Webpages | | Unscheduled Outage | Resolved | Web | All UNB Campuses | |
| RESOLVED - IT Service Interruption on Sunday, November 4 for 2 Hours | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED - UNB's VOIP telephones are not accepting incoming calls | | Unscheduled Outage | Resolved | Network | All UNB Campuses | |
| RESOLVED - myUNB Portal Interruption on Saturday, November 3 for 6 hours begining at 6:30 p.m. | | Scheduled Outage | Resolved | MyUNB Intranet | All UNB Campuses | |
| RESOLVED - Faculty / Staff printing was temporarily unavailable | | Unscheduled Outage | Resolved | Printing | All UNB Campuses | |
| RESOLVED - Faculty / Staff Departmental P drives are currently unavailable. | | Unscheduled Outage | Resolved | File Sharing | All UNB Campuses | |
| RESOLVED - Unscheduled Network Outage at Harriet Irving Library | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| RESOLVED - MacLaggan Hall Closed due to Electrical Issues | | Unscheduled Outage | Resolved | Network | Fredericton | |
| RESOLVED - IT Service Interruption in Head Hall on Wednesday, October 31 from 6-7 a.m. | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| RESOLVED - Faculty / Staff printing currently unavailable | | Unscheduled Outage | Resolved | Printing | All UNB Campuses | |
| RESOLVED - Sporadic networking issues across campus | | Unscheduled Outage | Resolved | Network | All UNB Campuses | |
| RESOLVED - Networking Issues - Head Hall E Level | | Unscheduled Outage | Resolved | Network | Fredericton | |
| COMPLETED - IT Service Interruption on Wednesday, October 24 from 6-7 a.m. | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| RESOLVED - D2L - Desire 2 Learn Course Management Service | | Unscheduled Outage | Resolved | D2L Brightspace | All UNB Campuses | |
| RESOLVED - Student eMail Services unavailable | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| RESOLVED - UNB Faculty / Staff email | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| RESOLVED - UNB - Faculty / Staff accessing email through their myUNB Portal | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| IT Service Interruption on Wednesday, October 17 from 6-7 a.m. | | Scheduled Outage | Resolved | Network | All UNB Campuses | |
| Email Phishing Advisory for UNB | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| RESOLVED - UNB - Faculty / Staff email is currently unavailable | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| RESOLVED - IT Service Interruption on Sunday, October 14 for 2 hours beginning at 6 a.m. | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED - UNB Website Search Tool Unavailable October 14 for 3 Hours beginning at 6 a.m. | | Scheduled Outage | Resolved | Web | All UNB Campuses | |
| CANCELLED - Desire 2 Learn (D2L) Outage on October Saturday 13th | | Scheduled Outage | Resolved | D2L Brightspace | All UNB Campuses | |
| RESOLVED - Users are currently unable to login to Datatel | | Unscheduled Outage | Resolved | Colleague | All UNB Campuses | |
| RESOLVED - Desire 2 Learn (D2L) | | Scheduled Outage | Resolved | D2L Brightspace | All UNB Campuses | |
| RESOLVED - Network connectivity issues in Head Hall | | Unscheduled Outage | Resolved | Network | Fredericton | |
| IT Service Interruption on Wednesday, October 10 from 6-7 a.m. | | Scheduled Outage | Resolved | Network | Fredericton | |
| myUNB Portal and other IT services unavailable on October 7 beginning at 6 a.m. | | Scheduled Outage | Resolved | MyUNB Intranet | All UNB Campuses | |
| RESOLVED - Student Printing is currently unavailable | | Unscheduled Outage | Resolved | Printing | All UNB Campuses | |
| RESOLVED - IT Service Interruption on Wednesday, October 3 from 6-7 a.m. | | Scheduled Outage | Resolved | Network | Fredericton | |
| RESOLVED - HIL Network Outage on Sept. 26 at 6:00 a.m. | | Scheduled Outage | Resolved | Network | Fredericton | |
| RESOLVED - Accessing myUNB Portal and other UNB secure online services | | Unscheduled Outage | Resolved | MyUNB Intranet | All UNB Campuses | |
| RESOLVED - Bailey Hall - network unavailable | | Unscheduled Outage | Resolved | Network | Fredericton | |
| Email Phishing Advisory for UNB | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED: Internet Outage | | Unscheduled Outage | Resolved | Network | Fredericton | |
| RESOLVED - Faculty / Staff printing | | Unscheduled Outage | Resolved | Printing | All UNB Campuses | |
| RESOLVED - Bailey Hall - network unavailable | | Unscheduled Outage | Resolved | Network | Fredericton | |
| RESOLVED: Student Printing Unavailable | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| Phishing email attempt on Thursday, September 13 | | Unscheduled Outage | Resolved | Other | Fredericton | |
| RESOLOVED - Accessing Desire 2 Learn (D2L) UNB's online course management system | | Unscheduled Outage | Resolved | D2L Brightspace | All UNB Campuses | |
| IT Service Interruption on Wednesday, September 12 from 6-7 a.m. | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| RESOLVED - Faculty / Staff email | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| RESOLVED - Accessing UNB wireless networks | | Unscheduled Outage | Resolved | Network | Fredericton | |
| RESOLVED - Faculty / Staff printing temporarily unavailable | | Unscheduled Outage | Resolved | Printing | All UNB Campuses | |
| IT Service Interruption on Sunday, September 9 for 1 Hour | | Scheduled Outage | Resolved | Colleague | All UNB Campuses | |
| RESOLVED - Duplicate IP warnings | | Unscheduled Outage | Resolved | Network | All UNB Campuses | |
| RESOLVED - Accessing UNB wireless networks | | Unscheduled Outage | Resolved | Network | All UNB Campuses | |
| RESOLVED - Faculty / Staff network drives - including H:, P and J drives | | Unscheduled Outage | Resolved | File Sharing | All UNB Campuses | |
| A number of users are unable to login | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED - IT Service Interruption on Wednesday, August 29 from 6-7 a.m. | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| RESOLVED - Network connectivity issues - Enterprise UNB building #2, Neville Homestead, and Campus House | | Unscheduled Outage | Resolved | Network | Fredericton | |
| RESOLVED - IT Service Interruption on Sunday, August 26 for 1 Hour | | Scheduled Outage | Resolved | eServices | All UNB Campuses | |
| FootPrints - UNB's online tracking service is unavailable | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| IT Service Interruption on Wednesday, August 22 from 6-7 a.m. | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED - Possible issues receiving email from outside of UNB | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| RESOLVED = ITS upgrading UNB Fredericton's network registration system beginning Monday, Aug. 20 | | Scheduled Outage | Resolved | Network | All UNB Campuses | |
| IT Service Interruption on Sunday, August 19 for 3 Hours | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| Unscheduled SMTP outage | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| RESOLVED - IT Service Interruption on Thursday, August 16 from 6-7 a.m. | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| RESOLVED - IT Service Interruption on Wed. August 15 from 6-7 a.m. | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| UNB learning system milestone reached | | Scheduled Outage | Resolved | D2L Brightspace | All UNB Campuses | |
| RESOLVED - Wireless Network Interruption on Aug. 14 for 4 hrs beginning at 8:30 a.m. | | Scheduled Outage | Resolved | Network | All UNB Campuses | |
| IT Service Interruption on Wed. August 8 from 6-7 a.m. | | Scheduled Outage | Resolved | Network | All UNB Campuses | |
| RESOLVED - Brief IT Service Interruptions on Wed. August 1 between 6-7 a.m. | | Scheduled Outage | Resolved | Network | All UNB Campuses | |
| RESOLVED - UNB WordPress Blogs unavailable on August 1 for 1 hr beginning at 6 a.m. | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED - Unplanned Network Outage in Tibbits East and IUC Forestry | | Unscheduled Outage | Resolved | Multiple | All UNB Campuses | |
| Network connectivity issues - Tibbits East, and IUC / Forestry | | Unscheduled Outage | Resolved | Network | All UNB Campuses | |
| RESOLVED - Bailey Hall Networking Issues | | Unscheduled Outage | Resolved | Network | All UNB Campuses | |
| RESOLVED: Password Set/Change Utility Unavailable | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED: No Network Connectivity - affecting several buildings across campus | | Unscheduled Outage | Resolved | Network | All UNB Campuses | |
| RESOLVED - Brief Wireless and Internet Connection Loss Within IUC Physics | | Unscheduled Outage | Resolved | Network | All UNB Campuses | |
| Major Outage: campus-wide internet access and faculty/staff connectEd services | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED: Webmail Unavailable | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| RESOLVED - Brief IT Service Interruptions on Wed. July 11 between 6-7 am | | Scheduled Outage | Resolved | Network | All UNB Campuses | |
| RESOLVED - Possible internet outage in Toole Hall on Saturday, July 7 between 8 a.m. and 10 a.m. | | Scheduled Outage | Resolved | Network | All UNB Campuses | |
| RESOLVED - UNB Wireless Network - connectivity issues | | Unscheduled Outage | Resolved | Network | All UNB Campuses | |
| RESOLVED - Brief IT Service Interruptions July 5 & 6 between 6-7 am | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| RESOLVED - Lab Applications for Students Unavailable | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| Emergency Outage - H:\Drives | | Unscheduled Outage | Resolved | File Sharing | All UNB Campuses | |
| RESOLVED - Network Connectivity Issues | | Unscheduled Outage | Resolved | Network | All UNB Campuses | |
| RESOLVED - Accessing your UNB email through the myUNB Portal | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| RESOLVED - Email Delivery Problems | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| RESOLVED: Checking Student Email from an Email Client | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| RESOLVED: Student Email Unavailable | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| Some Systems Unavailable After Planned Outage Saturday Evening | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED: All UNB IT Services Unavailable on Saturday, June 23 at 6 am for 10 Hours | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| Email Phishing Advisory for UNB | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| RESOLVED - Network connectivity issues across campus | | Unscheduled Outage | Resolved | Network | All UNB Campuses | |
| RESOLVED - Network connectivity issues at Harriet Irving Library | | Unscheduled Outage | Resolved | Network | All UNB Campuses | |
| RESOLVED - Sporadic Network connectivity issues across campus | | Unscheduled Outage | Resolved | Network | All UNB Campuses | |
| RESOLVED: Brief IT Service Interruption on Wed. June 20 Beginning at 6 a.m. | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| RESOLVED: Potential Interruption to 4-digit Dialing Between UNBF Phone Lines on June 19 for 1 Hr | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED: myUNB Portal Currently Unavailable | | Unscheduled Outage | Resolved | Web | All UNB Campuses | |
| RESOLVED Student printing was unavailable | | Unscheduled Outage | Resolved | Printing | All UNB Campuses | |
| RESOLVED - Faculty / Staff Novell Server access | | Unscheduled Outage | Resolved | File Sharing | All UNB Campuses | |
| RESOLVED Faculty / Staff Novell Server was restarted | | Unscheduled Outage | Resolved | File Sharing | All UNB Campuses | |
| RESOLVED - Blackbird - Bulk Storage service is unavailable | | Unscheduled Outage | Resolved | File Sharing | All UNB Campuses | |
| RESOLVED - Novell Staff printing | | Unscheduled Outage | Resolved | Printing | All UNB Campuses | |
| RESOLVED - Datatel Unavailable | | Unscheduled Outage | Resolved | Colleague | All UNB Campuses | |
| Problems with phone calls on campus | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED - Media Services Image Database is Offline | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED - Problems Accessing Lab Computers on Campus | | Unscheduled Outage | Resolved | Network | All UNB Campuses | |
| RESOLVED - Network Connectivity Issues | | Unscheduled Outage | Resolved | Network | All UNB Campuses | |
| New Residence network outage | | Unscheduled Outage | Resolved | Network | All UNB Campuses | |
| RESOLVED - Some students are currently unable to login to student Novell Lab computers | | Unscheduled Outage | Resolved | Network | All UNB Campuses | |
| RESOLVED - Faculty / Staff printing | | Unscheduled Outage | Resolved | Printing | All UNB Campuses | |
| RESOLVED - Accessing off Campus Websites | | Unscheduled Outage | Resolved | Network | All UNB Campuses | |
| RESOLVED - UNB's File Drop Facility not accessible to Internet Explorer users. | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED - UNB's GUEST@UNB Wireless network currently unavailable | | Unscheduled Outage | Resolved | Network | All UNB Campuses | |
| RESOLVED - Several UNB online services may not be available | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| UNB's online Admissions Services is unavailable | | Unscheduled Outage | Resolved | Web | All UNB Campuses | |
| RESOLVED - Critical Datatel Outage | | Scheduled Outage | Resolved | Colleague | All UNB Campuses | |
| RESOLVED - Updating Microsoft Silverlight causing Datatel connectivity issues | | Unscheduled Outage | Resolved | Colleague | All UNB Campuses | |
| RESOLVED - New students currently unable to activate their IT services. | | Unscheduled Outage | Resolved | eServices | All UNB Campuses | |
| Power Outage Scheduled for May 13 Postponed | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED - Network connectivity issues at Harriet Irving Library | | Unscheduled Outage | Resolved | Network | Fredericton | |
| RESOLVED - Brief Internet Outage for 15 Minutes on May 7 (Fredericton and Saint John) | | Scheduled Outage | Resolved | Other | Saint John | |
| RESOLVED - IT Service Interruption on Sunday, May 6 at 6 a.m. for 10 Hours | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| RESOLVED - Some Links in eServices are not Working | | Unscheduled Outage | Resolved | eServices | All UNB Campuses | |
| RESOLVED - Cascade Content Management System (CMS) | | Scheduled Outage | Resolved | Web | All UNB Campuses | |
| RESOLVED - Alumni who graduated as of May 1, 2011 - accessing UNB email | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| RESOLVED - Faculty / Staff Novell Server | | Scheduled Outage | Resolved | File Sharing | All UNB Campuses | |
| RESOLVED - issues connecting to your Faculty / Staff Novell drives on Mac Computers | | Unscheduled Outage | Resolved | File Sharing | All UNB Campuses | |
| RESOLVED - IT Service Interruption on Sunday, April 29 at 6 am for 4 Hours | | Scheduled Outage | Resolved | Multiple | Fredericton | |
| RESOLVED - student printing unavailable | | Unscheduled Outage | Resolved | Printing | All UNB Campuses | |
| RESOLVED - myUNB Portal is periodically unavailable | | Unscheduled Outage | Resolved | MyUNB Intranet | All UNB Campuses | |
| COMPLETED - Desire 2 Learn Online Course Management Service | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED: Groupwise Unavailable | | Unscheduled Outage | Resolved | Multiple | All UNB Campuses | |
| RESOLVED - Faculty / Staff Novell Server is unavailable | | Unscheduled Outage | Resolved | File Sharing | All UNB Campuses | |
| RESOLVED: Student Printing Unavailable | | Unscheduled Outage | Resolved | Printing | All UNB Campuses | |
| RESOLVED: Bio Engineering Network Outage | | Unscheduled Outage | Resolved | Network | Fredericton | |
| RESOLVED: Network Outage in South Gym | | Unscheduled Outage | Resolved | Network | Fredericton | |
| Student Printing Unavailable | | Unscheduled Outage | Resolved | Printing | Fredericton | |
| RESOLVED - UNB student printing - unavailable | | Unscheduled Outage | Resolved | Printing | All UNB Campuses | |
| RESOLVED - Student printing is currently unavailable | | Unscheduled Outage | Resolved | Printing | All UNB Campuses | |
| RESOLVED - Student Novell Services | | Unscheduled Outage | Resolved | File Sharing | All UNB Campuses | |
| RESOLVED - Desire 2 Learn - currently unavailable | | Unscheduled Outage | Resolved | Web | All UNB Campuses | |
| RESOLVED - Student Printing was unavailable | | Unscheduled Outage | Resolved | Printing | All UNB Campuses | |
| RESOLVED - Student Printing is Unavailable | | Unscheduled Outage | Resolved | Printing | All UNB Campuses | |
| RESOLVED - Student printing is currently unavailable. | | Unscheduled Outage | Resolved | Printing | All UNB Campuses | |
| RESOLVED - Student printing is currently unavailable. | | Unscheduled Outage | Resolved | Printing | All UNB Campuses | |
| RESOLVED - Student printing - Unavailable | | Unscheduled Outage | Resolved | Printing | All UNB Campuses | |
| RESOLVED: Student Printing Unavailable | | Unscheduled Outage | Resolved | Printing | All UNB Campuses | |
| Resolved -- McLaggan Hall Network Unavailable | | Unscheduled Outage | Resolved | Network | Fredericton | |
| RESOLVED - WebAdvisor Unavailable | | Unscheduled Outage | Resolved | Web | All UNB Campuses | |
| RESOLVED: Wireless Network Issue | | Unscheduled Outage | Resolved | Network | All UNB Campuses | |
| RESOLVED: Internet Unavailable on Bathurst Campus | | Unscheduled Outage | Resolved | Network | All UNB Campuses | |
| RESOLVED: Wireless Network Unavailble | | Unscheduled Outage | Resolved | Network | Fredericton | |
| RESOLVED: Student Printing Unavailble | | Unscheduled Outage | Resolved | Printing | All UNB Campuses | |
| RESOLVED - UNB's Desire 2 Learn - online course delivery service is currently unavailable | | Unscheduled Outage | Resolved | Web | All UNB Campuses | |
| RESOLVED - Faculty/Staff Novell Server Reboot | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| RESOLVED - The Faculty / Staff Novell Server is currently unavailable | | Unscheduled Outage | Resolved | File Sharing | All UNB Campuses | |
| Faculty / Staff printing was temporarily unavailable | | Unscheduled Outage | Resolved | Printing | All UNB Campuses | |
| RESOLVED - Blackbird - Faculty and Staff file sharing service is currently unavailable | | Unscheduled Outage | Resolved | File Sharing | All UNB Campuses | |
| Email unavailable | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| RESOLVED - UNB's Library website is currently unavailable | | Unscheduled Outage | Resolved | Web | All UNB Campuses | |
| myUNB Portal login | | Unscheduled Outage | Resolved | MyUNB Intranet | All UNB Campuses | |
| Faculty / Staff Novell Server is unavailable | | Unscheduled Outage | Resolved | File Sharing | All UNB Campuses | |
| RESOLVED: CMS unavailable on Wednesday, March 14 from 6-6:30 am (30 min) | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED: Email Unavailable on Sunday, March 11 at 6 am for 90 min | | Scheduled Outage | Resolved | Email | All UNB Campuses | |
| RESOLVED: Faculty Staff Novell Server Down | | Unscheduled Outage | Resolved | Multiple | All UNB Campuses | |
| Network Connectivity issues in New Forestry Building | | Unscheduled Outage | Resolved | Network | Fredericton | |
| RESOLVED: Faculty/Staff, and Student, Novell Server Unavailable for Maintenance | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| RESOLVED: Blackboard unavailable on Wed. March 7 at 6 am for 30 min | | Scheduled Outage | Resolved | D2L Brightspace | All UNB Campuses | |
| RESOLVED: Intersession Term, Spring Term, and Summer 2012 Terms Registration Unavailable | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED Datatel Outage | | Unscheduled Outage | Resolved | Multiple | All UNB Campuses | |
| RESOLVED: Blackboard unavailable | | Unscheduled Outage | Resolved | D2L Brightspace | All UNB Campuses | |
| Faculty / Staff Novell Server Unavailable | | Unscheduled Outage | Resolved | File Sharing | All UNB Campuses | |
| Brief network outage | | Unscheduled Outage | Resolved | Network | Fredericton | |
| RESOLVED - Reseting your UNB password. | | Unscheduled Outage | Resolved | eServices | All UNB Campuses | |
| RESOLVED - Faculty / Staff printing currently unavailable | | Unscheduled Outage | Resolved | Printing | All UNB Campuses | |
| RESOLVED - Publishing CMS Content | | Unscheduled Outage | Resolved | Web | All UNB Campuses | |
| RESOLVED - Novell Student printing unavailable | | Unscheduled Outage | Resolved | Printing | All UNB Campuses | |
| RESOLVED - Users are currently unable to login to Datatel | | Unscheduled Outage | Resolved | Colleague | All UNB Campuses | |
| RESOLVED - Publishing CMS Content | | Unscheduled Outage | Resolved | Web | All UNB Campuses | |
| RESOLVED - Blackbird File Server was unavailable | | Unscheduled Outage | Resolved | File Sharing | All UNB Campuses | |
| RESOLVED - Informer (reports.unb.ca) unavailable on Feb. 8 for 30 min | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED Network connectivity issues at Marshall D'Avray Hall | | Unscheduled Outage | Resolved | Network | Fredericton | |
| IT Service Interruption on Jan. 29 for 3 hours | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| Issues accessing some services in e-Services | | Unscheduled Outage | Resolved | Colleague | All UNB Campuses | |
| Network Connectivity Issues in IUC Forestry | | Unscheduled Outage | Resolved | Network | Fredericton | |
| RESOLVED - Datatel Unavailable | | Unscheduled Outage | Resolved | Colleague | All UNB Campuses | |
| Faculty/Staff Novell Server Unavailable | | Unscheduled Outage | Resolved | Multiple | All UNB Campuses | |
| UNB Libraries Quest Catalog unavailable on Jan. 11 for 45 min. | | Scheduled Outage | Resolved | Web | All UNB Campuses | |
| Automatic Update for Novell Client on UNB Faculty/Staff Computers Beginning Jan. 11 | | IT Announcements | Resolved | File Sharing | All UNB Campuses | |
| RESOLVED - Faculty / Staff Printing | | Unscheduled Outage | Resolved | Printing | Fredericton | |
| Alumni unable to access UNB email | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| Issues Updating UNB Websites | | Unscheduled Outage | Resolved | Web | All UNB Campuses | |
| RESOLVED - Student lab printing was unavailable | | Unscheduled Outage | Resolved | Printing | All UNB Campuses | |
| RESOLVED - UNB's online Course Registration | | Unscheduled Outage | Resolved | eServices | All UNB Campuses | |
| UNB is experiencing issues sending email to some outside organizations | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| UNB's Content Management System (CMS) | | Scheduled Outage | Resolved | Web | All UNB Campuses | |
| RESOLVED - Unable to login to severail computer labs in Head / Gillin Hall | | Unscheduled Outage | Resolved | Network | Fredericton | |
| RESOLVED - Network Connectivity Issues in Singer Hall | | Unscheduled Outage | Resolved | Network | Fredericton | |
| RESOLVED - Faculty / Staff Resource Server was unavailable | | Unscheduled Outage | Resolved | File Sharing | Fredericton | |
| RESOLVED - Accessing library wireless network on Library laptops | | Unscheduled Outage | Resolved | Network | Fredericton | |
| Novell Client Updates on UNB Faculty/Staff Computers Beginning Wednesday, December 7 | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| Network connectivity issues across Campus | | Unscheduled Outage | Resolved | Network | Fredericton | |
| UNB Student, Faculty and Staff - Professional WebPages are currently unavailable. | | Unscheduled Outage | Resolved | Web | All UNB Campuses | |
| Staff/Faculty Files Unavailable | | Unscheduled Outage | Resolved | File Sharing | All UNB Campuses | |
| Issues Logging into Lab Machines on Campus | | Unscheduled Outage | Resolved | Other | Fredericton | |
| New Phishing Attempt | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| eServices unavailable on Nov. 9 from 6:00am-7:00am | | Scheduled Outage | Resolved | eServices | All UNB Campuses | |
| SQL Issue | | Unscheduled Outage | Resolved | Multiple | All UNB Campuses | |
| myUNB Portal and other IT services unavailable on Nov. 5 starting at 6:30 p.m. | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| Student Printing Temporarily Unavailable | | Unscheduled Outage | Resolved | Printing | Fredericton | |
| Mail widget in myUNB portal not working for some Students | | Unscheduled Outage | Resolved | MyUNB Intranet | All UNB Campuses | |
| RESOLVED - No network connectivity Marshall D'Avray Hall | | Unscheduled Outage | Resolved | Network | Fredericton | |
| Some student email may no longer be forwarding to alternative email accounts | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| Some Students not seeing the mail widget in myUNB | | Unscheduled Outage | Resolved | MyUNB Intranet | All UNB Campuses | |
| Problems with SkyDrive | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED: Some students may not be receiving email | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| Possible problems for DAL Med students accessing UNB email | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| Student Email Moved to connectEd | | Scheduled Outage | Resolved | Email | All UNB Campuses | |
| Dynamic Web Page Slowness | | Unscheduled Outage | Resolved | Multiple | All UNB Campuses | |
| RESOLVED - UNB's NetStorage online services is currently unavailable | | Unscheduled Outage | Resolved | File Sharing | All UNB Campuses | |
| RESOLVED - Network outage in Old Arts Building | | Scheduled Outage | Resolved | Network | Fredericton | |
| RESOLVED: Novell Faculty/Staff Server Reboot | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| RESOLVED: Faculty/Staff Novell Access | | Unscheduled Outage | Resolved | Multiple | All UNB Campuses | |
| RESOLVED: Wireless Network Access in Multiple Buildings | | Unscheduled Outage | Resolved | Network | Fredericton | |
| RESOLVED: IT Service Interruption on Sunday, October 23 for 3 Hours | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| RESOLVED: Logging into Datatel Web Client | | Unscheduled Outage | Resolved | Colleague | All UNB Campuses | |
| RESOLVED: Accessing UNB email through the myUNB Portal | | Unscheduled Outage | Resolved | Multiple | All UNB Campuses | |
| RESOLVED - myUNB Portal | | Scheduled Outage | Resolved | MyUNB Intranet | All UNB Campuses | |
| UNB's Online Learning System - Blackboard | | Unscheduled Outage | Resolved | Web | All UNB Campuses | |
| UNB's Email Services | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| Authentication Issues | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| Telephone Issues | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED: myUNB Portal Unavailable | | Unscheduled Outage | Resolved | MyUNB Intranet | All UNB Campuses | |
| RESOLVED - Logging into Webmail | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| RESOLVED: Scheduled myUNB Portal Interruption | | Scheduled Outage | Resolved | MyUNB Intranet | All UNB Campuses | |
| RESOLVED: Users will be unable to change their UNB password | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED - Accessing UNB's Webmail service | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| RESOLVED: myUNB Portal Interruption on September 25 for 3 Hours | | Scheduled Outage | Resolved | MyUNB Intranet | All UNB Campuses | |
| RESOLVED: Network Connectivity in Ludlow Hall | | Unscheduled Outage | Resolved | Network | Fredericton | |
| RESOLVED: Faculty/Staff Novell Access and Printing | | Unscheduled Outage | Resolved | Multiple | All UNB Campuses | |
| RESOLVED: Do you have a personal Windows Live account (ex: MSN Messenger, XBox)? Action may be required. | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED - student printing is currently unavailable | | Unscheduled Outage | Resolved | Printing | Fredericton | |
| RESOLVED: Intermitten Wireless Issues | | Unscheduled Outage | Resolved | Network | Fredericton | |
| Error Claiming UNIX Account | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED - Online Course Registration Issues | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED: Email Issues | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| RESOLVED: Network Outage in Keirstead Hall | | Unscheduled Outage | Resolved | Network | Fredericton | |
| RESOLVED: IT Service Interruption on Sunday, September 11 for 2 Hours | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| Staff Printing Unavailable | | Unscheduled Outage | Resolved | Printing | All UNB Campuses | |
| Groupwise Interruption on Sunday, September 4 for 1 Hour | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| RESOLVED: New Students Logging into the myUNB Portal | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| Issues accessing some off campus website: | | Unscheduled Outage | Resolved | Network | All UNB Campuses | |
| ITS is Simplifying and Improving UNB's Wireless Service | | Scheduled Outage | Resolved | Network | All UNB Campuses | |
| Wireless Network Interruption | | Scheduled Outage | Resolved | Network | All UNB Campuses | |
| Network Connectivity in the Student Union Building | | Unscheduled Outage | Resolved | Network | Fredericton | |
| Network Connectivity in the Student Union Building | | Unscheduled Outage | Resolved | Network | Fredericton | |
| Faculty/Staff Novell Server Unavailable | | Unscheduled Outage | Resolved | Multiple | All UNB Campuses | |
| Internet Interruption on Sunday, August 21 for 30 Minutes | | Scheduled Outage | Resolved | Network | All UNB Campuses | |
| Issue With Students Purchasing Print Credits | | Unscheduled Outage | Resolved | eServices | All UNB Campuses | |
| Datatel Unavailable | | Unscheduled Outage | Resolved | Colleague | All UNB Campuses | |
| Some Students with multiple email accounts appear to have empty inboxes | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| Some students experiencing issues with email | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| UNB faculty / staff - Possible problems receiving emails. | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| myUNB Portal Interruption on August 10 for 1 Hour | | Scheduled Outage | Resolved | MyUNB Intranet | All UNB Campuses | |
| Students - Accessing Novell Services | | Unscheduled Outage | Resolved | File Sharing | All UNB Campuses | |
| Network outage on UNBSJ Campus | | Unscheduled Outage | Resolved | Network | Saint John | |
| Problems Authenticating to Some IT Services | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| Connection Issue for Aliant Customers Accessing UNB Web Services | | Unscheduled Outage | Resolved | Network | All UNB Campuses | |
| Communication Issue for Aliant Customers Accessing UNB Web Services | | Unscheduled Outage | Resolved | Network | All UNB Campuses | |
| Network Issues in IUC | | Unscheduled Outage | Resolved | Network | Fredericton | |
| UNB Website Unavailable on July 24 for 3 Hours | | Scheduled Outage | Resolved | Web | All UNB Campuses | |
| UNB's Online Course Registrations Service | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| UNB's Datatel services | | Unscheduled Outage | Resolved | Colleague | All UNB Campuses | |
| Unix Services Interruption on July 17 for 3 Hours | | Scheduled Outage | Resolved | File Sharing | All UNB Campuses | |
| Brief Network Outage in Singer, Jones, and Currie Center | | Unscheduled Outage | Resolved | Network | Fredericton | |
| Blackboard Interruption on Thursday, July 14 for 10 Minutes | | Scheduled Outage | Resolved | D2L Brightspace | All UNB Campuses | |
| Network Outage in the Wu Conference Center | | Unscheduled Outage | Resolved | Network | Fredericton | |
| Blackboard Outage on Sunday, July 10 for 3 Hours | | Scheduled Outage | Resolved | D2L Brightspace | All UNB Campuses | |
| Second Email Regarding Student Accounts Closing | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| Email Regarding Student Accounts Closing | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| Faculty/Staff, and Student Novell Servers Unavailable | | Unscheduled Outage | Resolved | File Sharing | All UNB Campuses | |
| Datatel Unavailable | | Unscheduled Outage | Resolved | Colleague | All UNB Campuses | |
| UNB's eServices - Possible login issues | | Unscheduled Outage | Resolved | eServices | All UNB Campuses | |
| Internet Interruption on Saturday, June 25 for 6 Hours | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| Datatel UI Unavailalble | | Unscheduled Outage | Resolved | Colleague | All UNB Campuses | |
| Groupwise Services Currently Unavailable | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| UNB's faculty / staff Novell file and print server is currently unavailable | | Unscheduled Outage | Resolved | File Sharing | All UNB Campuses | |
| Maggie Jean Chestnut Network Access Unavailable | | Unscheduled Outage | Resolved | Network | Fredericton | |
| Internet Interruption on UNB Saint John Campus on June 1 for 5 Minutes | | Scheduled Outage | Resolved | Network | Saint John | |
| Student Novell File Server Briefly Unavailable | | Unscheduled Outage | Resolved | File Sharing | All UNB Campuses | |
| Network Briefly Unavailable in the Student Union Building | | Unscheduled Outage | Resolved | Network | Fredericton | |
| UNB Email Blocked by some Servers | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| Sporadic Issues with Student Online Registrations | | Unscheduled Outage | Resolved | Web | All UNB Campuses | |
| Faculty & Staff Novell Drive Access | | Unscheduled Outage | Resolved | File Sharing | All UNB Campuses | |
| Internet Interruption on Saint John and Bathurst Campuses on May 25 for 30 Minutes | | Scheduled Outage | Resolved | Network | All UNB Campuses | |
| myUNB Portal Interruption on May 25 | | Scheduled Outage | Resolved | MyUNB Intranet | All UNB Campuses | |
| Internet Interruption on May 19 for 30 Minutes | | Scheduled Outage | Resolved | Network | All UNB Campuses | |
| Network Interruption on May 18 | | Scheduled Outage | Resolved | Network | Fredericton | |
| UNB File Drop Unavailable on May 18 for 30 Minutes | | Scheduled Outage | Resolved | File Sharing | All UNB Campuses | |
| Student Printing Unavailable for 5 Minutes | | Unscheduled Outage | Resolved | Printing | All UNB Campuses | |
| Network Interruption on May 11 | | Scheduled Outage | Resolved | Network | Fredericton | |
| Internet Outage in the Student Union Building | | Unscheduled Outage | Resolved | Network | Fredericton | |
| IT Service Interruption | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| UNB's Online Registrations system was unavailable | | Unscheduled Outage | Resolved | Web | All UNB Campuses | |
| Internet Interruption on May 6 for 30 minutes | | Scheduled Outage | Resolved | Network | All UNB Campuses | |
| myUNB Portal Interruption on Wednesday, May 4 for 10 Minutes | | Scheduled Outage | Resolved | MyUNB Intranet | All UNB Campuses | |
| Network Connectivity Issues at Harriet Irving Library | | Unscheduled Outage | Resolved | Network | Fredericton | |
| MATLAB License Server Unavailable | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| Some Users May Experience Difficulties Receiving Emails | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| Intermittent Network Connectivity Issues in Old Arts | | Unscheduled Outage | Resolved | Network | Fredericton | |
| Trouble Authenticating to Some Secure Services | | Unscheduled Outage | Resolved | Web | All UNB Campuses | |
| Webadvisor Login Unavailable | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| eServices Login Unavailable | | Unscheduled Outage | Resolved | Multiple | All UNB Campuses | |
| Staff Printing Unavailable | | Unscheduled Outage | Resolved | Printing | All UNB Campuses | |
| Renewal of Special Accounts Unavailable | | Unscheduled Outage | Resolved | eServices | All UNB Campuses | |
| Network Unavailable for Some Users in the Old Arts Building | | Unscheduled Outage | Resolved | Network | Fredericton | |
| Password Changes Temporarily Unavailable | | Scheduled Outage | Resolved | eServices | All UNB Campuses | |
| Student Print Services Unavailable | | Scheduled Outage | Resolved | Printing | All UNB Campuses | |
| Problem Authenticating to Library Services from Off Campus | | Unscheduled Outage | Resolved | Library | All UNB Campuses | |
| Slowness logging into UNB services | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| myUNB Portal Interruption on Wednesday, March 30 | | Scheduled Outage | Resolved | Web | All UNB Campuses | |
| Novell Services Unavailable to Faculty/Staff | | Unscheduled Outage | Resolved | Multiple | All UNB Campuses | |
| Novell Drive Blackbird is Unavailable | | Unscheduled Outage | Resolved | File Sharing | All UNB Campuses | |
| Datatel Issue | | Unscheduled Outage | Resolved | Colleague | All UNB Campuses | |
| Brief Network Outage | | Unscheduled Outage | Resolved | Network | Fredericton | |
| SJ Student Voting Brief Issue | | Unscheduled Outage | Resolved | eServices | Saint John | |
| Faculty/Staff Novell Issues | | Unscheduled Outage | Resolved | File Sharing | All UNB Campuses | |
| Student file services | | Unscheduled Outage | Resolved | File Sharing | Fredericton | |
| eServices Challenge Question Issue | | Unscheduled Outage | Resolved | eServices | All UNB Campuses | |
| Network Issues in Tilley Hall | | Unscheduled Outage | Resolved | Network | Fredericton | |
| myUNB Portal Interruption | | Scheduled Outage | Resolved | Web | All UNB Campuses | |
| IT Service Interruption on Sunday, March 6 | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| UNB IT Notice: GroupWise Calendar - Service Interruption and Upgrade - Saturday, March 5 | | Scheduled Outage | Resolved | Other | All UNB Campuses | |
| Student Print Credit Purchasing Issues | | Unscheduled Outage | Resolved | Printing | All UNB Campuses | |
| Brief Printing Outage | | Unscheduled Outage | Resolved | Printing | Fredericton | |
| Course Registration for 2011 Intersession is Unavailable | | Unscheduled Outage | Resolved | Web | All UNB Campuses | |
| Network Briefly Unavailable | | Unscheduled Outage | Resolved | Network | All UNB Campuses | |
| Off campus internet outage | | Unscheduled Outage | Resolved | Network | Fredericton | |
| Internet Issues in MacKenzie and Bridges Residences | | Unscheduled Outage | Resolved | Network | Fredericton | |
| Novell Faculty / Staff Resource Server was unavailable. | | Unscheduled Outage | Resolved | File Sharing | All UNB Campuses | |
| Internet Outage in Joy Kidd Residence Affecting Only Some Users | | Unscheduled Outage | Resolved | Network | Fredericton | |
| UNB's Listserv service is currently unavailable | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| Possible Issue Sending Email to Non UNB Accounts | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| Internet in Joy Kidd Residence is Unavailable | | Unscheduled Outage | Resolved | Network | Fredericton | |
| UNB's Netstorage service is currently unavailable | | Unscheduled Outage | Resolved | File Sharing | All UNB Campuses | |
| Datatel Outage | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| Commercial Internet Access Unavailable | | Unscheduled Outage | Resolved | Network | All UNB Campuses | |
| Webadvisor Login Unavailable | | Unscheduled Outage | Resolved | eServices | All UNB Campuses | |
| Faculty/Staff Novell Resources Unavailable | | Unscheduled Outage | Resolved | Multiple | All UNB Campuses | |
| myUNB Portal unavailable | | Scheduled Outage | Resolved | Web | All UNB Campuses | |
| Renewing Department and Special email ID's | | Unscheduled Outage | Resolved | eServices | All UNB Campuses | |
| Online Course Registration and Time Online services - currently unavailable | | Unscheduled Outage | Resolved | eServices | All UNB Campuses | |
| Some Students Unable to Receive Email | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| GroupWise Calendaring System is currently unavailable | | Unscheduled Outage | Resolved | Network | All UNB Campuses | |
| UNB eServices Portal was unavailable | | Unscheduled Outage | Resolved | eServices | All UNB Campuses | |
| Listserv Login Unavailable | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| Webmail and Footprints Login Unavailable | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| myUNB Slowness and Blackboard Links | | Unscheduled Outage | Resolved | Web | All UNB Campuses | |
| Minitab download unavailable | | Unscheduled Outage | Resolved | Web | All UNB Campuses | |
| Datatel Services Unavailable | | Scheduled Outage | Resolved | Colleague | All UNB Campuses | |
| Wireless Unavailable | | Unscheduled Outage | Resolved | Network | All UNB Campuses | |
| Email Issues | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| Authentication Issues | | Unscheduled Outage | Resolved | Multiple | All UNB Campuses | |
| UNB email slowness | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| Blackbird - Novell File Services | | Unscheduled Outage | Resolved | File Sharing | All UNB Campuses | |
| Online Registration, WebTimeEntry and other WebAdvisor services unavailable | | Unscheduled Outage | Resolved | eServices | All UNB Campuses | |
| Email Slowness | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| Webmail Slowness | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| Footprints Issues with new UNB email name | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| Listserve Management Issue | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| Email Issues | | Unscheduled Outage | Resolved | Multiple | All UNB Campuses | |
| Faculty/Staff unable to access Listserv management utility | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| e-Services Unavailable | | Scheduled Outage | Resolved | eServices | All UNB Campuses | |
| Forestry/Geology Building Network Maintenance | | Scheduled Outage | Resolved | Network | Fredericton | |
| Email to BellAliant Address Unavailable | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| Webmail Authentication Issues | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| Forestry/Geology Networking Issues | | Unscheduled Outage | Resolved | Network | Fredericton | |
| Some Faculty/Staff Acounts Experiencing Issues | | Unscheduled Outage | Resolved | eServices | All UNB Campuses | |
| Issues Purchasing Print Credits | | Unscheduled Outage | Resolved | eServices | All UNB Campuses | |
| Guest Application Form Issues | | Unscheduled Outage | Resolved | eServices | All UNB Campuses | |
| Brief Webmail Outage | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| Brief Webmail Outage | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| Student Novell Services Unavailable | | Unscheduled Outage | Resolved | File Sharing | All UNB Campuses | |
| Issues with eServices | | Unscheduled Outage | Resolved | eServices | All UNB Campuses | |
| Issues with Webmail | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| Forgot your Password page unavailable | | Unscheduled Outage | Resolved | eServices | All UNB Campuses | |
| eServices Unavailable | | Unscheduled Outage | Resolved | eServices | All UNB Campuses | |
| Photo ID's for new Faculty/Staff and Students unavailable | | Unscheduled Outage | Resolved | Colleague | All UNB Campuses | |
| Blackboard Course Management Unavailable | | Unscheduled Outage | Resolved | Multiple | All UNB Campuses | |
| Issues with Webmail | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| Sporadique issus connecting to UNB's email | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| Email Issues | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| Online Procurement Process Unavailable | | Unscheduled Outage | Resolved | eServices | All UNB Campuses | |
| Webmail unavailable for Faculty and Staff | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| Footprints Upgrade | | Scheduled Outage | Resolved | Web | All UNB Campuses | |
| e-Services Tabs unavailble | | Unscheduled Outage | Resolved | eServices | All UNB Campuses | |
| myUNB quicklinks not working | | Unscheduled Outage | Resolved | Web | All UNB Campuses | |
| Some Webmail clients unable to log in | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| Student Printing/ Print Credit Purchases | | Scheduled Outage | Resolved | Printing | All UNB Campuses | |
| UPS Maintenance in Head Hall | | Scheduled Outage | Resolved | Network | Fredericton | |
| Faculty / Staff Novell Resource Server | | Unscheduled Outage | Resolved | File Sharing | All UNB Campuses | |
| Webmail Access Sporadic | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| Sporadic Issues Logging Into Webmail | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| Internet Outage | | Scheduled Outage | Resolved | Network | Fredericton | |
| Internet Outage | | Scheduled Outage | Resolved | Network | Fredericton | |
| Datatel Unavailable | | Unscheduled Outage | Resolved | Colleague | All UNB Campuses | |
| Students are unable to register for courses through UNB | | Unscheduled Outage | Resolved | eServices | All UNB Campuses | |
| UNB E-Services, Online Registration and other Datatel Services unavailable during maintenance | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| Faculty/Staff unable to log into Novell | | Unscheduled Outage | Resolved | File Sharing | All UNB Campuses | |
| UNB's online search utilities are currently unavailable | | Unscheduled Outage | Resolved | Web | All UNB Campuses | |
| Datatel Outage Affecting Multiple Systems | | Scheduled Outage | Resolved | Colleague | All UNB Campuses | |
| Student/Faculty/Staff Printing | | Scheduled Outage | Resolved | Printing | All UNB Campuses | |
| Unable to log into Listserv interface | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| Internet Outage | | Scheduled Outage | Resolved | Network | All UNB Campuses | |
| Printing issue | | Unscheduled Outage | Resolved | Printing | Fredericton | |
| Faculty/Staff and Student Printing Services unavailable during maintenance | | Scheduled Outage | Resolved | Printing | All UNB Campuses | |
| Student Printing in Labs | | Unscheduled Outage | Resolved | Printing | All UNB Campuses | |
| Footprints Unavailable | | Scheduled Outage | Resolved | Web | All UNB Campuses | |
| Issues with Footprints | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| Outage Affecting Access to Faculty/Staff Network Drives | | Scheduled Outage | Resolved | File Sharing | All UNB Campuses | |
| Staff printing issues | | Unscheduled Outage | Resolved | Printing | All UNB Campuses | |
| Problem with email | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| Recently re-opened accounts experiencing email problems | | IT Announcements | Unresolved | Email | All UNB Campuses | |
| Problem with email | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| Wireless Network Unavailble in Oland Hall | | Unscheduled Outage | Resolved | Network | Saint John | |
| Faculty/Staff and Student Email Authentication Issues | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| UNB email is currently unavailable | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| Webmail Unavailable | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| Faculty/Staff unable to log into Novell | | Unscheduled Outage | Resolved | File Sharing | All UNB Campuses | |
| Problem with Email | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| Special Email ID Renewals in eServices | | Unscheduled Outage | Resolved | eServices | All UNB Campuses | |
| Groupwise Outage | | Scheduled Outage | Resolved | Web | All UNB Campuses | |
| Student Printing Unavailable | | Unscheduled Outage | Resolved | Printing | All UNB Campuses | |
| Webmail Issue | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| Tibbits East Network Problem | | Unscheduled Outage | Resolved | Network | Fredericton | |
| Group Mail Facility Issue | | IT Announcements | Unresolved | Email | All UNB Campuses | |
| Datatel Outage | | Scheduled Outage | Resolved | Colleague | All UNB Campuses | |
| Problem with Email | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| Faculty/Staff Novell home and shared drives unavailable | | Unscheduled Outage | Resolved | Multiple | All UNB Campuses | |
| Special email accounts | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| Novell Not Authenticating for Some Users | | Unscheduled Outage | Resolved | Multiple | Fredericton | |
| Problems with Email | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| Problems with sending email | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| Webmail Slowness for Some users | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| Problem with Some eServices Links | | Unscheduled Outage | Resolved | eServices | All UNB Campuses | |
| accessing unix.unb.ca | | Unscheduled Outage | Resolved | Web | All UNB Campuses | |
| Network Change | | Scheduled Outage | Resolved | Network | All UNB Campuses | |
| Listserv Delivery Slowness | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| Problems with UNB Web Page Search Tool | | Unscheduled Outage | Resolved | Web | All UNB Campuses | |
| Problems Accessing Email Services | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| Unexpected Internet Outage in Head Hall E Level | | Unscheduled Outage | Resolved | Network | Fredericton | |
| Blackboard Upgrade | | Scheduled Outage | Resolved | D2L Brightspace | All UNB Campuses | |
| Authentication issues affecting some Faculty/Staff and Students | | Unscheduled Outage | Resolved | Multiple | All UNB Campuses | |
| Problems Accessing Email Services | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| Human Resources Website Currently Unavailable | | Unscheduled Outage | Resolved | Web | All UNB Campuses | |
| Campus Firewall Upgrade | | Scheduled Outage | Resolved | Network | All UNB Campuses | |
| Scheduled Outage of Blackoard Services | | Scheduled Outage | Resolved | D2L Brightspace | All UNB Campuses | |
| Outage of HR links in the Personal tab of Faculty/Staff eServices | | Unscheduled Outage | Resolved | eServices | All UNB Campuses | |
| Faculty/Staff Unable to Print | | Unscheduled Outage | Resolved | Printing | All UNB Campuses | |
| Scheduled Restart of WebAdvisor Service | | Scheduled Outage | Resolved | eServices | Fredericton | |
| Email Currently Unavailable | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| Brief Outage of our Outgoing Mail Server | | Scheduled Outage | Resolved | Email | All UNB Campuses | |
| Head Hall - Possible printing issues | | IT Announcements | Unresolved | Printing | Fredericton | |
| Sending Email via SMTP | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| Problem with setting email destination | | IT Announcements | Unresolved | Email | All UNB Campuses | |
| Blackboard (learning.unb.ca) is Currently Unavailable | | Unscheduled Outage | Resolved | D2L Brightspace | All UNB Campuses | |
| Blackboard services unavailable | | Scheduled Outage | Resolved | D2L Brightspace | All UNB Campuses | |
| Issue with Webmail Slowness | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| Maintenance of Account Activation Process | | Scheduled Outage | Resolved | eServices | All UNB Campuses | |
| Nortel VPN Client Not Connecting | | Unscheduled Outage | Resolved | Network | All UNB Campuses | |
| Scheduled Interruption of Datatel Services | | Scheduled Outage | Resolved | Colleague | All UNB Campuses | |
| Email Currently Unavailable | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| Network Connectivity Problems in Old Head Hall | | Unscheduled Outage | Resolved | Network | Fredericton | |
| UNB Web Site was Unavilable | | Unscheduled Outage | Resolved | Web | All UNB Campuses | |
| HIL Library networking issues | | Unscheduled Outage | Resolved | Network | Fredericton | |
| Problems Authenticating to the Email Server | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| Staff/Faculty Printing Outage | | Scheduled Outage | Resolved | Printing | Fredericton | |
| Problems With Alternate Emails and Departmental Emails | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| Outage of Datatel services | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| Outage of Staff/Faculty Network File Access | | Scheduled Outage | Resolved | File Sharing | All UNB Campuses | |
| Network Upgrade affecting IUC/Physics | | Unscheduled Outage | Resolved | Network | Fredericton | |
| Brief CMS Outage | | Unscheduled Outage | Resolved | Web | All UNB Campuses | |
| Outage of Datatel services | | Scheduled Outage | Resolved | Multiple | All UNB Campuses | |
| Email services unavailable | | Unscheduled Outage | Resolved | Email | All UNB Campuses | |
| Outage of Datatel services | | Unscheduled Outage | Resolved | Colleague | All UNB Campuses | |
| Faculty and Staff Printing Outage | | Scheduled Outage | Resolved | Printing | Fredericton | |
| Student Novell File and Print Server Reboot | | Unscheduled Outage | Resolved | Multiple | All UNB Campuses | |
| Scheduled Faculty/Staff/Guest Printing Interruption | | Scheduled Outage | Resolved | File Sharing | All UNB Campuses | |
| Webmail Transition | | IT Announcements | Unresolved | Email | All UNB Campuses | |
| Users May Experience Difficulties Making or Receiving Calls via Teams | | Advisory | Unresolved | VoIP | All UNB Campuses | |
| UCard Office and IT Service Desk Walk-Up Support at Marshall d'Avray Location Closed Monday Afternoon, April 28th | | IT Announcements | Unresolved | Other | Fredericton | |
| Entrinsik Informer Job Queue issues | | Advisory | Unresolved | Entrinsik Informer | All UNB Campuses | |
| Faculty and staff may experience issues calling certain locations throughout Europe via their VoIP phone | | Advisory | Unresolved | VoIP | All UNB Campuses | |
| Informer Job Queue issues | | Advisory | Unresolved | Entrinsik Informer | All UNB Campuses | |
| UCard Office and IT Service Desk Walk-Up Support at Marshall d'Avray Location Closed Friday, April 4th | | IT Announcements | Unresolved | Other | Fredericton | |
| UCard Office and IT Service Desk walk up support at the Marshall d'Avray location will be closed for the afternoon on Monday, March 17 | | IT Announcements | Unresolved | Other | All UNB Campuses | |
| Microsoft Advisory: Some users may encounter Non-Delivery Report (NDR) failures when sending or receiving email messages | | Advisory | Unresolved | Email | All UNB Campuses | |
| Users may not be able to receive calls placed through Microsoft Teams-provisioned auto attendants and call queues | | Advisory | Unresolved | VoIP | All UNB Campuses | |
| Fredericton IT Service Desk is Unavailable for Walkup Support Tonight, February 13th, 2025 | | IT Announcements | Unresolved | Other | Fredericton | |
| Classes card in the MyUNB app (Ellucian Experience) is not displaying information | | Advisory | Unresolved | Mobile App | All UNB Campuses | |
| Saint John IT Service Desk is Unavailable for Walkup Support Today, February 7th, 2025 | | IT Announcements | Unresolved | Other | Saint John | |
| Saint John IT Service Desk is Unavailable for Walkup Support Today, February 6th, 2025 | | IT Announcements | Unresolved | Other | Saint John | |
| IT Service Desk Closed from 6PM Due to Unforeseen Circumstances | | IT Announcements | Unresolved | Other | All UNB Campuses | |
| The Service Desk on the Saint John Campus is unavailable today, Monday, October 28. | | Advisory | Unresolved | Other | Saint John | |
| Users May Experience Difficulties Making or Receiving External Calls via Teams | | Advisory | Unresolved | VoIP | All UNB Campuses | |
| IT Pop-Up Booth | | Advisory | Unresolved | Other | Fredericton | |
| Microsoft Advisory - Users may be unable to access multiple Microsoft 365 services | | Advisory | Unresolved | Other | All UNB Campuses | |
| Advisory: No Wi-Fi disruptions expected during ITS wireless maintenance on Wednesday, July 24 beginning at 10 p.m. | | Advisory | Unresolved | Wireless | All UNB Campuses | |
| Users may intermittently be unable to update or cancel calendar items in the Outlook desktop client | | Advisory | Unresolved | Email | All UNB Campuses | |
| Users may be unable to access the Microsoft Teams desktop client | | Advisory | Unresolved | Other | All UNB Campuses | |
| Recent Update to Chrome Browser: Action Required for Viewing Earnings Statements | | Advisory | Unresolved | Colleague | All UNB Campuses | |
| UCard Office Closed May 24 | | Advisory | Unresolved | UCard | All UNB Campuses | |
| Some users may be unable to download attachments from Outlook on the web | | Advisory | Unresolved | Email | All UNB Campuses | |
| Some Users are Experiencing issues with Colleague Self-Service | | Advisory | Unresolved | Colleague | All UNB Campuses | |
| Colleague Self-Service Finance Query prompting for Login | | Advisory | Unresolved | Colleague | All UNB Campuses | |
| ITS is updating eduroam’s wireless certificate tonight at 10 p.m. (Feb. 26) – if prompted, accept the new certificate to reconnect your device to eduroam | | Advisory | Unresolved | Wireless | All UNB Campuses | |
| Microsoft Reporting Teams Service Alert | | Advisory | Unresolved | Other | All UNB Campuses | |
| Entrinsik Informer 5 Maintenance that will Impact Some Informer Reports Today at 2 p.m. | | Advisory | Unresolved | Entrinsik Informer | All UNB Campuses | |
| Colleague is Currently Experiencing issues with Searching | | Unscheduled Outage | Resolved | Colleague | All UNB Campuses | |
| Fredericton Service Desk Walk Up IT Support | | Advisory | Unresolved | Other | Fredericton | |
| Some Users May Experience Slowness Loading Colleague Self-Service Pages | | Advisory | Unresolved | Colleague | All UNB Campuses | |
| Colleague Upgrade Completed Successfully | | Advisory | Unresolved | Colleague | All UNB Campuses | |
| UNB Wireless may be interrmittent for students only | | Advisory | Unresolved | Wireless | Fredericton | |
| Faculty and staff may experience issues calling certain locations throughout Europe via their VoIP phone | | Advisory | Unresolved | VoIP | All UNB Campuses | |
| Issues with Colleague, FootPrints and other UNB IT Services | | Advisory | Unresolved | Colleague | All UNB Campuses | |
| Sporadic Outlook Issues | | Advisory | Unresolved | Email | All UNB Campuses | |
| You may experience slow performance while using Informer 5 Reporting on May 9 from 12-12:45 p.m. | | Advisory | Unresolved | Entrinsik Informer | All UNB Campuses | |
| The Fredericton IT Service Desk is unable to take calls due to power outage | | Advisory | Unresolved | Other | Fredericton | |
| Adobe Maintenance Impacting Acrobat Cloud and Creative Cloud users on May 1 | | Advisory | Unresolved | Other | All UNB Campuses | |
| Microsoft web app links not appearing in the waffle menu | | Advisory | Unresolved | MyUNB Intranet | All UNB Campuses | |
| RESOLVED Students Are Experiencing Issues Connecting To Webwork | | Advisory | Unresolved | Other | All UNB Campuses | |
| UNB Search Tool Unavailable | | Advisory | Unresolved | Web | All UNB Campuses | |
| Resolved - Colleague Test is Currently Unavailable | | Advisory | Unresolved | Colleague | All UNB Campuses | |
| Colleague is Currently Unavailable | | Advisory | Unresolved | Colleague | All UNB Campuses | |
| Some Users Are Experiencing Issues Mapping Network Drives (P:\\, J:\\ and H:\\) | | Advisory | Unresolved | File Sharing | All UNB Campuses | |
| Some users may experience network connectivity (UNB wired and wireless) on the Fredericton campus. | | Advisory | Unresolved | Multiple | Fredericton | |
| Issues reported with some UNB macOS (Apple) computers becoming unresponsive | | Advisory | Unresolved | Other | All UNB Campuses | |
| Intermittent Issues with UNB File Drop | | Advisory | Unresolved | File Sharing | All UNB Campuses | |
| Issues when calling 1-800 numbers via UNB's VoIP phone service | | Advisory | Unresolved | VoIP | All UNB Campuses | |
| Issues Using Safari on a Mac When Connected To Eduroam | | Advisory | Unresolved | Wireless | All UNB Campuses | |
| 'No internet' error on some Yealink desktop phones | | Advisory | Unresolved | VoIP | All UNB Campuses | |
| eduroam Visitor Access (eVA) code displayed today is not working | | Advisory | Unresolved | Wireless | All UNB Campuses | |
| Changes to macros in MS Office for Windows computers | | Advisory | Unresolved | Other | All UNB Campuses | |
| Eduroam Connectivity Issues on External Campuses | | Advisory | Unresolved | Wireless | All UNB Campuses | |
| Changes to Public@UNB Wi-Fi for Visitors on May 29 | | Advisory | Unresolved | Network | All UNB Campuses | |
| Clients are receiving certificate warning messages when accessing secure websites or Outlook emails | | Advisory | Unresolved | Other | All UNB Campuses | |
| Accessing UNB SharePoint sites using the Firefox browser | | Advisory | Unresolved | SharePoint | All UNB Campuses | |
| Users Do Not Have Access To The Dial Pad When Calling Auto Attendants | | Advisory | Unresolved | VoIP | All UNB Campuses | |
| D2L Course Page Issues | | Advisory | Unresolved | D2L Brightspace | All UNB Campuses | |
| Cybersecurity Alert: Important security update for Apple devices | | Advisory | Unresolved | Other | All UNB Campuses | |
| Issues with Search for Students | | Advisory | Unresolved | Other | All UNB Campuses | |
| Possible issue with Bell customers accessing UNB services | | Advisory | Unresolved | Other | All UNB Campuses | |
| Cybersecurity Alert: Important security update for Apple devices | | Advisory | Unresolved | Other | All UNB Campuses | |
| Changes to how you log in to UNB services starting February 27 | | Advisory | Unresolved | Authentication | All UNB Campuses | |
| Some users may be unable to make calls using Teams | | Advisory | Unresolved | Other | All UNB Campuses | |
| Mac OS 11 (Big Sur) now fully supported at UNB | | IT Announcements | Unresolved | Other | All UNB Campuses | |
| Some Users May Receive a Delivery Failed Message When Sending an Email | | Advisory | Unresolved | Email | All UNB Campuses | |
| Multi-factor authentication required for UNB M365 services starting Jan. 5 | | IT Announcements | Unresolved | Multiple | All UNB Campuses | |
| Security vulnerability affecting a small number of UNB Faculty, Staff, and Students | | Advisory | Unresolved | Authentication | All UNB Campuses | |
| Minitab Express does not work on the latest version of Mac OS (Big Sur) | | Advisory | Unresolved | Other | All UNB Campuses | |
| UNB Services Running on Microsoft 365 (Email, MS Teams, etc.) may be experiencing issues | | Advisory | Unresolved | Multiple | All UNB Campuses | |
| Mac users on Fredericton campus: Pop-up window appearing asking for credentials | | Advisory | Unresolved | Network | Fredericton | |
| New Cortana daily briefing sent to your UNB email | | IT Announcements | Unresolved | Other | All UNB Campuses | |
| Email scam appearing to come from UNB president | | Advisory | Unresolved | Other | All UNB Campuses | |
| You may need to re-register your devices to connect to UNBF's wired network starting June 3 | | IT Announcements | Unresolved | Network | Fredericton | |
| New COVID-19 phishing scam targeting UNB | | Advisory | Unresolved | Other | All UNB Campuses | |
| Credit card phishing scam targeting UNB | | Advisory | Unresolved | Other | All UNB Campuses | |
| Email Phishing Advisory for UNB | | Advisory | Unresolved | Email | All UNB Campuses | |
| Changes to how you edit documents within Teams | | IT Announcements | Unresolved | Other | All UNB Campuses | |
| Cybersecurity: Phishing and spam emails on the rise at UNB | | Advisory | Unresolved | Other | All UNB Campuses | |
| UNB IT Service Desk support is currently available via email only | | IT Announcements | Unresolved | Other | Fredericton | |
| Cybersecurity Alert: Beware of COVID-19 email scams | | Advisory | Unresolved | Other | All UNB Campuses | |
| IT Service Desk unavailable for walkup support on Saturday, Feb 29, 2020 | | IT Announcements | Unresolved | Other | Fredericton | |
| Cybersecurity Alert: Amazon email scam | | Advisory | Unresolved | Email | All UNB Campuses | |
| Fredericton ITS Service Desk will be closing at 4:30 pm Due to Inclement Weather | | IT Announcements | Unresolved | Other | Fredericton | |
| Cybersecurity Alert: UNB Wi-Fi (eduroam) vulnerability | | Advisory | Unresolved | Wireless | All UNB Campuses | |
| Fredericton ITS Service Desk closing at 4:30 PM due to inclement weather | | Advisory | Unresolved | Other | Fredericton | |
| Fredericton ITS Service Desk Closed at 11AM Due to Inclement Weather | | IT Announcements | Unresolved | Other | Fredericton | |
| Cybersecurity Alert: Beware of tax refund email scams | | Advisory | Unresolved | Other | All UNB Campuses | |
| IT Service Desk unavailable for walkup support this evening | | Advisory | Unresolved | Other | Fredericton | |
| Some Faculty, Staff & Students May be Experiencing Network Slowness | | Advisory | Unresolved | Network | All UNB Campuses | |
| Changes to UNB voicemail on Nov. 27 | | IT Announcements | Unresolved | Voicemail | All UNB Campuses | |
| Project Update Town Hall: Changes to UNB Telephone Services | | IT Announcements | Unresolved | Multiple | All UNB Campuses | |
| Cybersecurity Alert - Google Chrome Zero Day Exploit | | Advisory | Unresolved | Other | All UNB Campuses | |
| eServices and other internal UNB sites to be updated | | IT Announcements | Unresolved | Other | All UNB Campuses | |
| Security Alert - Recent scams targeting UNB students | | Advisory | Unresolved | Other | All UNB Campuses | |
| UNB-owned Windows 7 computers will be removed from the UNB network as of December 1 | | Advisory | Unresolved | Other | All UNB Campuses | |
| Cybersecurity advisory: phishing email claiming to come from UNB president | | Advisory | Unresolved | Other | All UNB Campuses | |
| ESET update for UNB-owned Windows computers starting Aug. 26 | | Advisory | Unresolved | Other | All UNB Campuses | |
| ESET pop-up message on UNB-owned Mac computers on Aug. 21 | | Advisory | Unresolved | Other | All UNB Campuses | |
| Issues with customized reports in Colleague | | IT Announcements | Unresolved | Colleague | All UNB Campuses | |
| New wireless certificate for eduroam (UNB Wi-Fi) on Aug. 14 | | IT Announcements | Unresolved | Wireless | All UNB Campuses | |
| UNB Bookings Link Unavailable until further notice | | Advisory | Unresolved | Infosilem Room Booking | All UNB Campuses | |
| Three new cybersecurity tools/features coming May 1 | | IT Announcements | Unresolved | Other | All UNB Campuses | |
| New cybersecurity feature coming to your UNB email April 8 | | IT Announcements | Unresolved | Email | All UNB Campuses | |
| Old IT Service Desk phone numbers being retired April 30 | | IT Announcements | Unresolved | Other | All UNB Campuses | |
| Large update for UNB-owned Windows 10 devices being released on Wednesday, April 3 | | Advisory | Unresolved | Other | All UNB Campuses | |
| UNB Cybersecurity Advisory: Elsevier privacy breach | | Advisory | Unresolved | Other | All UNB Campuses | |
| Network slowness and call quality | | Advisory | Unresolved | Network | Fredericton | |
| Service Desk Closed due to inclement weather | | IT Announcements | Unresolved | Other | Fredericton | |
| Service Desk Closed on Wednesday, February 13th due to inclement weather | | Advisory | Unresolved | Other | Fredericton | |
| Windows 7 imaging no longer available for new or re-imaged UNB-owned computers as of Feb. 28 | | IT Announcements | Unresolved | Other | All UNB Campuses | |
| Wireless upgrades in the Currie Center Feb. 4-7 | | Advisory | Unresolved | Wireless | Fredericton | |
| New 'job alert' email phishing scam targeting UNB | | Advisory | Unresolved | Other | All UNB Campuses | |
| Service Desk Closed due to inclement weather | | IT Announcements | Unresolved | Other | Fredericton | |
| Issue Accessing Services from Off Campus | | Advisory | Unresolved | Multiple | All UNB Campuses | |
| UNBF wireless upgrades Nov. 26-30 | | Advisory | Unresolved | Wireless | Fredericton | |
| Service Desk closed due to inclement weather | | IT Announcements | Unresolved | Other | Fredericton | |
| UNBF wireless upgrades Nov. 19-23 | | Advisory | Unresolved | Wireless | Fredericton | |
| UNBF wireless upgrades Nov. 12-16 | | Advisory | Unresolved | Wireless | Fredericton | |
| UNB Fredericton Wireless Advisory for Nov. 5-9 | | Advisory | Unresolved | Wireless | Fredericton | |
| Upgrades to Network Tonight | | Advisory | Unresolved | Multiple | All UNB Campuses | |
| Wi-Fi issues on the Fredericton campus | | Advisory | Unresolved | Wireless | Fredericton | |
| New email spam filtering at UNB | | Advisory | Unresolved | Email | All UNB Campuses | |
| MacOS Mojave (10.14) now fully supported at UNB | | Advisory | Unresolved | Other | All UNB Campuses | |
| UNB Fredericton Wireless Advisory for Aug. 20 - 24 | | Advisory | Unresolved | Wireless | Fredericton | |
| UNB Saint John Wireless Service Advisory | | Advisory | Unresolved | Wireless | Saint John | |
| UNB Fredericton Wireless Advisory | | Advisory | Unresolved | Wireless | Fredericton | |
| Delays in receiving emails from external email accounts | | Advisory | Unresolved | Email | All UNB Campuses | |
| RESOLVED:UNB Saint John Wireless Service Advisory | | Advisory | Unresolved | Wireless | Saint John | |
| UNB Wireless Service Advisory | | Advisory | Unresolved | Wireless | Fredericton | |
| D2L Brightspace is currently experiencing issues with course navigation | | Advisory | Unresolved | D2L Brightspace | All UNB Campuses | |
| You may receive a popup regarding user policy changes | | Advisory | Unresolved | Network | All UNB Campuses | |
| Experiencing Issues with Voicemail Audio Recordings | | Advisory | Unresolved | VoIP | All UNB Campuses | |
| Experiencing issues with voicemail audio recordings | | Advisory | Unresolved | VoIP | All UNB Campuses | |
| Issues accessing Shared (P:) Drive | | Advisory | Unresolved | File Sharing | All UNB Campuses | |
| intermittent issues with Listserv Mailing Lists | | Advisory | Unresolved | Email | All UNB Campuses | |
| O365 Email was Experiencing Issues | | Advisory | Unresolved | Email | All UNB Campuses | |
| Service Desk is closed until 11:30 a.m. due to inclement weather | | IT Announcements | Unresolved | Other | Fredericton | |
| Service Desk is closed due to inclement weather | | IT Announcements | Unresolved | Other | Fredericton | |
| Virtual Lab Unavailable | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| Upgrades to Network Today (February 8th) between 4:30 p.m. and 5:30 p.m. | | Advisory | Unresolved | Network | Fredericton | |
| Reports of online application error | | Unscheduled Outage | Resolved | Other | All UNB Campuses | |
| Office 365 Connectivity Issues | | Advisory | Unresolved | Multiple | All UNB Campuses | |
| Experiencing issues with voicemail audio recordings | | Advisory | Unresolved | VoIP | All UNB Campuses | |
| Service Desk is closed due to inclement weather | | IT Announcements | Unresolved | Other | Fredericton | |
| Possible issues with emailing class lists via eServices | | Advisory | Unresolved | eServices | All UNB Campuses | |
| New certificate installed on wireless servers | | IT Announcements | Unresolved | Wireless | All UNB Campuses | |
| New cybersecurity threat (KRACK) impacts all devices that use Wi-Fi | | IT Announcements | Unresolved | Other | All UNB Campuses | |
| Mac OS High Sierra (10.13) Not Yet Supported at UNB | | IT Announcements | Unresolved | Other | All UNB Campuses | |
| Introducing the UNB Service Desk | | IT Announcements | Resolved | Other | All UNB Campuses | |
| Announcing the end of 'Datatel' on June 4 | | IT Announcements | Resolved | Colleague | All UNB Campuses | |
| WannaCry Security Threat - What this means for UNB | | IT Announcements | Resolved | Other | All UNB Campuses | |
| Mac OS Sierra (10.12) now fully supported at UNB | | IT Announcements | Resolved | Other | All UNB Campuses | |
| Discussing Office 365 Services for Faculty/Staff - email, calendaring, file storage, collaboration - Town Halls Oct. 14 | | IT Announcements | Resolved | Other | All UNB Campuses | |
| Support for Mac OS X 10.11 El Capitan at UNB | | IT Announcements | Resolved | Other | All UNB Campuses | |
| Windows 10 currently not supported at UNB | | IT Announcements | Resolved | Other | All UNB Campuses | |
| Checking Email Options with Firefox | | IT Announcements | Resolved | Email | All UNB Campuses | |
| ITS Help Desk Closed due to Inclement Weather | | IT Announcements | Resolved | Other | Fredericton | |
| Help Desk Closed due to inclement weather | | IT Announcements | Resolved | Other | Fredericton | |
| Recent Phishing Email Attempt | | IT Announcements | Resolved | Other | All UNB Campuses | |
| IT Alert: Recent Phishing Email Attempt | | IT Announcements | Resolved | Email | All UNB Campuses | |
| Temporary Increase in Spam to UNB Email | | IT Announcements | Resolved | Email | All UNB Campuses | |
| Help Desk closed due to power outage | | IT Announcements | Resolved | Other | Fredericton | |
| Reminder: UNB Passwords Expire this Saturday | | IT Announcements | Resolved | Other | All UNB Campuses | |
| Heartbleed Security Issue - Now Resolved at UNB | | IT Announcements | Resolved | Other | All UNB Campuses | |
| New Phishing Attempt | | IT Announcements | Resolved | Email | All UNB Campuses | |
| Help Desk Closed due to inclement weather | | IT Announcements | Resolved | Other | Fredericton | |
| Help Desk Closed due to inclement weather | | IT Announcements | Resolved | Other | Fredericton | |
| RESOLVED - Help Desk Closed due to inclement weather | | IT Announcements | Resolved | Other | Fredericton | |
| IT Services Restoration for AUNBT Members | | IT Announcements | Resolved | Multiple | All UNB Campuses | |
| IT Services intermittently unavailable due to high traffic volume | | IT Announcements | Resolved | Multiple | All UNB Campuses | |
| IT Advisory - Do not install new LinkedIn Intro App on iOS devices | | IT Announcements | Resolved | Other | All UNB Campuses | |
| Intermittent Wireless Outage on Sunday, September 15 beginning at 7 a.m. | | Scheduled Outage | Resolved | Network | Fredericton | |
| Access to GroupWise will be discontinued as of May 31, 2013 | | IT Announcements | Resolved | Other | All UNB Campuses | |
| Email Phising Advisory for UNB | | IT Announcements | Resolved | Email | All UNB Campuses | |
| Automatic Update for Novell Client on UNB Faculty/Staff Computers Beginning Jan. 11 | | IT Announcements | Resolved | Other | Fredericton | |
| Email Phishing Attempt | | IT Announcements | Resolved | Email | All UNB Campuses | |
| ITS is Simplifying and Improving UNB's Wireless Service | | IT Announcements | Resolved | Network | All UNB Campuses | |
| myUNB New Features Notice | | IT Announcements | Resolved | Web | All UNB Campuses | |
| ITS Help Desk Closed at 7pm due to weather | | IT Announcements | Resolved | Other | Fredericton | |
| Printing Service Outage | | IT Announcements | Resolved | Printing | Fredericton | |
| Email Phishing Attempt | | IT Announcements | Resolved | Email | All UNB Campuses | |
| NEW Faculty/Staff email name feature available | | IT Announcements | Resolved | Email | All UNB Campuses | |
| Outlook Failures After Office Update | | IT Announcements | Resolved | Email | All UNB Campuses | |
| Kaspersky Anti-Virus license reminder POP-UP | | IT Announcements | Unresolved | Network | All UNB Campuses | |
| Issues with activation process for some users | | IT Announcements | Unresolved | eServices | All UNB Campuses | |
| Student Email Routing | | IT Announcements | Unresolved | Email | All UNB Campuses | |
| Webmail Scam Issue | | IT Announcements | Unresolved | Email | All UNB Campuses | |
| Entrinsik Informer License Alert | | IT Announcements | Unresolved | Colleague | All UNB Campuses | |
| | | | Unresolved | | | |
| | | | Unresolved | | | |
| | | | Unresolved | | | |
| | | | Unresolved | | | |
