Confidentiality of Student Information

Access to student information is governed by the University’s policies on the Confidentiality, Security, and Release of Student Academic Records and Policy for the Protection of Personal Information and Privacy, as well as applicable Provincial and Federal regulations. 

Simply stated, student records are considered confidential to the student and appropriate university officials. The University is permitted to release only limited information to others outside the University, including parents or guardians. More specifically, detailed information on admission, registration and academic performance—including grades in courses—cannot be released without the written consent of the student. This is because the institutional relationship is between your student and the University.

In addition to student records, medical and counseling information is considered confidential to the student under the applicable policies and practices for these professional services.

While the University is not permitted to release such information, parents and guardians are encouraged to build conversation mechanisms with their student early in the university experience. Suggestions on being engaged in your student’s university experience can be found in the Resources for Parents section.

Academic Advisors and Confidentiality

It is important to recognize the role played by academic advisors concerning your student’s success and how this relationship is governed by the University’s policy on confidentiality of student information, as described above.

It is also important to understand that academic advisors play a critical role in providing support and helping to ensure that your student is engaged and successful while at UNB. It is through advising that students are supported as they make key academic decisions, navigate the campus landscape, make important plans for their future—and become self-directed learners & achievers.

The student-advisor relationship is managed and conducted using established policies and academic practices. However, the student-advisor relationship also includes responsibilities that are expected of both parties (the advisor and the student). These responsibilities are intended to maximize your student’s potential while engaging in activities that assist students in achieving their goals.

The conversations between students and their advisors are confidential interactions, whereas their discussions often pertain to course registration and academic performance, among other things.

Supporting your Student’s Success

Parents, guardians, and members of personal support networks play many roles assisting students achieve personal and academic success. Being an engaged parent or supporter is important for your student’s success—but what does it mean to be an engaged parent or supporter?

To be an engaged supporter, we encourage you to build conversation mechanisms with your student early in his or her university experience. Clear, open, supportive and positive communication with your student will provide the encouragement needed to stay focused. Open, supportive dialogue will also encourage your student to consult with you appropriately if he or she begins to experience difficulty. As a parent and supporter, it is also important that you encourage your student to seek academic advice from the appropriate advisor on campus.

As you maintain a dialogue with your student, you should be able to discuss all aspects of your student’s program progress with your student, particularly when your student faces challenges. As a supporter you should cultivate your student’s autonomy in decision making processes by allowing the academic advising relationship to develop and flourish. As this relationship grows, your student will become empowered with the skills and knowledge to be self-directed, while maintaining open, honest dialogue with you.

You should remain inquisitive about your student’s progress, but conversations about performance should be between you and your student.