Another successful phishing attack against a UNB employee has resulted in temporary suspension of outgoing e-mail from UNB's internal email systems while ITS investigates the incident and adds additional safeguards.

Email between Faculty and Staff on campus in Fredericton or Saint John is unaffected. Email to students is affected. All email to the outside world will be queued and sent once the matter is resolved. Further updates will be provided as more information is available.

If you have questions or concerns please contact the ITS Help Desk at:  helpdesk@unb.ca or 453-5199

Faculty, staff and students of UNB, as well as ECN sites, may experience a delay of up to 12 hours when receiving emails from individuals outside of UNB or other ECN institutions.

This delay is due to last week's successful phishing attack, generating nearly a million outgoing spam messages to be sent from UNB. All of these spam emails have caused a substantial amount of bounce back notifications that need to be processed by UNB's servers.

Emails sent by unb.ca email addresses to unb.ca email addresses are unaffected by this delay.
 

If you have questions or concerns please contact the ITS Help Desk at:  heldpesk@unb.ca or 453-5199

Effective immediately faculty, staff and retirees NOT within the connectEd environment (also known as Exchange) will no longer be able to send email through UNB’s email server when off campus.  This has been identified as a vulnerability which has been exploited by spammers as a result of successful phishing attempts.
 
If you are experiencing trouble sending email from off-campus please contact the ITS Help Desk for assistance – helpdesk@unb.ca or 453-5199.
 
Want to make sure you’re connectEd?
Log in to your myUNB Portal and look under the UNB Email widget; if there is ONLY a single link titled ‘Go to my email and calendar’ you are connectEd. You can click on this link to check and send emails or manage your calendar from any computer on or off campus.
 
If you aren’t connectEd and would like to be, please email the ITS Help Desk with your request.
 
If you have any questions, please contact the ITS Help Desk at 453-5199 or helpdesk@unb.ca .

On Tuesday, April 30, ITS will be replacing ZenWorks, UNB’s previous software management solution for Windows, with SCCM (System Center Configuration Manager) on UNB faculty and staff computers.  This update will take place automatically and will not require you to take any action.
 
SCCM is a new software management tool for UNB’s connectEd environment. This new tool will provide faculty and staff with an easy way to request, install and uninstall UNB-licensed software.  Once SCCM is successfully installed, an icon will appear on your Windows desktop labeled “UNB Software Center”.
 
The initial software available for download can be accessed by clicking this icon and selecting the software you wish to install. ITS will continue to add to the list of available software as well as expand support into the Mac environment over the coming year.
 
If you have any questions please contact the ITS Help Desk at helpdesk@unb.ca or 453-5199.
 

This notice is to advise you that you will no longer be able to access your GroupWise calendar as of May 31, 2013. GroupWise, UNB’s former calendaring system, is being discontinued; if you use GroupWise for your personal UNB calendar, please transfer your appointments, tasks and other calendar information into Microsoft Outlook, UNB’s supported calendaring system prior to this date.
 
For instructions on how to setup your Outlook calendar from on-campus, visit the following link and select your computer’s operating system from the right-hand menu: http://www.unb.ca/its/faculty-staff/laptop-desktop/index.html .

Alternatively, you can access your personal UNB calendar from anywhere using Outlook Online, which can be accessed through your myUNB Portal. For more details, visit: http://www.unb.ca/its/faculty-staff/off-campus-access/owa/index.html .

If you currently use GroupWise to manage your faculty or departmental room bookings, please email solutions@unb.ca for advice on an alternate solution.

Please speak with your Level 1 technical support staff if you require assistance.

If you have any questions or concerns, contact the ITS Help Desk at 453-5199 or helpdesk@unb.ca .

On Tuesday, April 30, ITS will be replacing ZenWorks, UNB’s previous software management solution for Windows, with SCCM (System Center Configuration Manager) on UNB faculty and staff computers.  This update will take place automatically and will not require you to take any action.
 
SCCM is a new software management tool for UNB’s connectEd environment. This new tool will provide faculty and staff with an easy way to request, install and uninstall UNB-licensed software.  Once SCCM is successfully installed, an icon will appear on your Windows desktop labeled “UNB Software Center”.
 
The initial software available for download can be accessed by clicking this icon and selecting the software you wish to install. ITS will continue to add to the list of available software as well as expand support into the Mac environment over the coming year.
 
If you have any questions please contact the ITS Help Desk at helpdesk@unb.ca or 453-5199.
 

On Wednesday, May 8 from 7:00 a.m. – 7:30 a.m. (30 minutes) ITS will be performing maintenance on student home directories (H: Drive). Students will be unable to access their personal H: drive during this time.
 
If you have any questions, please contact the ITS Help Desk at 453-5199 or helpdesk@unb.ca .