The University of New Brunswick (UNB) has been offering online courses since 2004. We are proud of this accomplishment and are always striving to make your UNB online learning the best learning experience.
The UNB Online student experience: With the same dedicated faculty and globally recognized degrees as our on-campus programs, UNB Online delivers a seamless connection to a historic community of learners, innovators, and leaders, wherever you are.
Our online support team is here to answer your questions as you progress through your course. We are here to help you, so feel free to email us at online@unb.ca.
If for any reason your situation requires an in-person or virtual meeting, contact us via phone or email to make arrangements.
For important dates, please check out the UNB Undergraduate Calendar of Academic Dates.
You will have six months from the term start date to complete your online open entry course, including all quizzes, midterms and final exams. If your course is not completed by the end date, an "F" grade will appear on your transcript.
If you have questions regarding course planning, please contact your Academic Advisor or the Co-op Office on your home campus to receive the most accurate and relevant support.
Please note: Government student loan programs (Canada and U.S.) require courses be completed within a traditional academic term. For more information, visit Financial Services.
For newly admitted students, to activate your MyUNB student account, please follow the steps outlined on the Information Technology Services page.
For new and current students, once you've activated your student account, you can login and use Student Planning & Registration. Resources on how to register for courses can be found on the Office of the Registrar page.
There are some wonderful perks available to you when you take an online course at UNB.
Download Microsoft Office Suite for FREE to your home computer. You can also have your UNB email for life.
If you are not on campus, you can still log-in and use the library resources.
If you need help navigating the library, visit their "contact us" section. You can even correspond with them over a live chat. This Welcome to UNB Libraries includes instructions for enrolling in the Libraries' Research Toolkit.
If you are not in New Brunswick you can also borrow books from the millions of copies that UNB has available by registering for distance home delivery.
Many online courses require a textbook. Details are provided in the course syllabus. It is the responsibility of the student to order course texts. Many textbooks can be ordered from the UNB Bookstore, or from online vendors like Amazon or Chapters. If you find an older edition of a textbook, confirm with your course Instructor before making any purchases.
The Student Accessibility Centre provides a variety of on-campus services and supports to UNB students with disabilities. Please note that many of these services require registration.
The Student Accessibility Centre on the Fredericton campus serves students attending both the Fredericton and Moncton locations.
The Student Accessibility Centre on the Saint John campus serves students attending Saint John location.
Services include, but are not limited to:
Learn more about UNB's Student Accessibility Centres.
Need help in fine tuning your "written voice"? Need to know how to correctly reference an online newspaper article? The UNB Writing Centre is here to help. They have a "CYBER TUTOR" for our online students.
Explore everything the UNB Writing and Study Skills Centre has to offer!
UNB offers many student support services you can take advantage of: Math Help Centre, Financial Aid, Career and personal counseling, Saferide, Safewalk, Tutor Inventory and more.
Online open entry courses follow the Undergraduate Calendar of Academic Dates for registration deadlines, last date to add/drop courses, refund deadlines, last date to withdraw without academic penalty, and last date to withdraw with academic penalty.
If you have questions about how a course drop/withdrawal will affect your Student Loan, please contact Financial Services.
To learn more about any implications a withdrawal may have on your program, please contact your Academic Advisor or the Co-op Office on your home campus.
To withdraw from an online open entry course, log in to your MyUNB Student Account and select Student Planning & Registration.Course extensions as outlined in the University Calendar Regulations for Extensions; Notations -1. INC Incomplete, are possible for medical and extenuating grounds and must be requested by the student at least ten business days (two weeks) before the open-entry course end date.
Note: Course extensions are not for students who need to defer their scheduled exams due to medical/compassionate or extenuating grounds. There is a separate process if students need to defer their exam(s).
When you are ready to complete your exam(s) (midterm/final) and are unsure on how to proceed, check one of the following avenues for more information about exam procedures:
For information about exam accessibility options, please contact the appropriate Student Accessibility Centre.
Students who, by reason of illness or extenuating circumstances, are unable to write a final examination at the posted times may apply to the Registrar for permission to write a final examination at an alternate time. A final examination written at an alternate time takes the place of the regularly scheduled final examinations which the student was unable to write. Applications for a final examination at an alternate time, supported by health certificates or other supporting documentation, must reach the Registrar within two weeks of the posted date of the final examinations which the student was unable to write.
Exam deferral process:
To learn more, please see the University Wide Academic Regulations, III. Examination, Standing and Promotion, E. Final Examinations Written at an Alternate Time.
To apply for an exam deferral, please submit a Deferred Exam Request Form.
To view your unofficial transcript, log into MyUNB, click "Services and Information for Students" on the left-hand menu, then look under Academics, Unofficial Transcript.
Official transcripts are ordered online through the Registrar's Office. Please refer to UNB Transcript Order Form for ordering instructions.
For assistance or questions, contact transcripts@unb.ca.
You will find your instructor's name and contact information in the "Start Here" module of your course.
You will find marking and grading information in the course syllabus located in the Start Here module of your course.
The Atlantic Time Zone.
Most courses (or coursework) will require a reliable connection to the internet in order to access materials. However, once downloaded you may be able to do some work offline.
Your course instructor will be able to give you the most accurate estimate of how much time you should devote to your course. For a typical undergraduate course, the estimated hours are:
Total: 8 hours per course per week or a little more than 1 hour per day
Yes, you can manage course withdrawal in Student Planning and Registration. Helpful resources on how to withdraw are available in the Self Service Registration Quick Reference.
Please expect that a response to your inquiry may take up to 3 business days. If you are unable to reach your instructor and require immediate assistance, please email us at online@unb.ca.
Your instructor is the best person to assist you with the course material and/or provide you with additional resources.
Please see the University Wide Academic Regulations III. Examination, Standing and Promotion, L. Review of Grades.
The deadline to submit final grades is within 5 business days after the final exam for your course has been written. If your course did not have a final exam, the course grade should be submitted within 5 business days. If you do not see your final grade appearing on your transcript, it is best that you contact your instructor directly.
Yes, you are permitted to write your exam on your course end date up to and including.
The UNB Bookstore does stock textbooks needed for online courses. If you would like to purchase an older version of the text, please consult with your course instructor for confirmation.
If you need technology or UNB IT Service-related help, contact the IT Service Desk at itservicedesk@unb.ca.
If you need course-related assistance, contact online@unb.ca.
Office Hours:
Recommended download speed: 4–6 Mbps; minimum 1–4 Mbps.
Microsoft Office (free to UNB students) and a PDF Reader.
Information Technology Services under "Current Outages".
Your main UNB Email address has this format: "jsmith@unb.ca". Another version of that same email address uses your full name: "jane.smith@unb.ca". These email addresses share the same Inbox.
To view student resources for D2L, such as video guides and PDFs, visit the D2L Brightspace Page.
Click "Assessments" then "Quizzes", then the black triangle beside that quiz's title, and choose “Submissions", then "Attempt 1".
Click the "Communication" tab in the header menu and click "Compose Email". Type the email address of the recipient, write your message, and click the blue "Send" button.
D2L email is a "Send-only" system. So all replies are sent to your UNB Outlook account. To access this account from within D2L, click the “Communication” menu in the header and click “Read Email (Inbox)”. This will open your UNB Outlook Email.
