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College of Extended Learning

Human Resources

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Supporting change leaders in implementing successful change initiatives

According to the Association of Change Management Professionals® (ACMP®), change management is "the practice of applying a structured approach to the transition of an organization from a current state to a future state to achieve expected benefits".

We are proud to partner with Mariner to provide you with virtual, instructor-led courses related to Change Management. The approaches learned in these courses support employees in understanding change, embracing change, and sustaining change within your organization.

Why change management?

When change management principles are understood and applied by change leaders, organizations are better positioned to:

  • Proactively respond to employee resistance
  • Support transformation initiatives
  • Address employee needs and expectations
  • Anticipate problems

Our courses help learners understand critical concepts of change management that can be applied and integrated into the work that they do.

Explore the courses

Accelerating Change through Leadership (QEP™)

This course is a virtual instructor-led course that provides you with an introduction to the fundamentals of change management concepts and processes, as well as the practical tools and approaches needed for your Change Leadership role, what support is available, and how you can support the change management strategy and plan.

Register now

We are currently offering a pre-recorded online information session about Change Management courses, free of charge. GET ACCESS NOW.

Fundamentals of Change Management (QEP™)

This course is a virtual instructor-led course that provides you with the fundamentals of key change management concepts and processes, evaluation types and when to use them, roles and responsibilities within a change program, and how to build, tailor and roll out a change management strategy and plan.

Register now

Learn about Mariner

Mariner Innovation holds the Qualified Education Provider(QEP) status from the Association of Change Management Professionals® (ACMP®) for our Fundamentals of Change Management and Accelerating Change Through Leadership courses. ACMP® is a professional membership association dedicated to advancing the career growth of individuals and the effectiveness of organizations by advancing the discipline and practice of change management. Learn more about the ACMP®.

These courses offer Professional Development Units (PDUs) for individuals seeking education credits to certify or re-certify as a Certified Change Management Professional™ (CCMP™) or other certifications such as Project Management Professional (PMP®).

Mariner offers Change Capabilities Development and training sessions in partnership with the University of New Brunswick College of Extended Learning. Learn more about Mariner and their Terms and Conditions.


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Bring HR expertise to your organization

We offer one of New Brunswick's premier programs that prepare professionals like you for success in the growing field of Human Resources (HR).

The Human Resources Management (HRM) program enhances your professional skills and knowledge to help you meet the demands of your career. It encompasses the theoretical fundamentals and the operational aspects of human resources management.

As a program participant, you will be required to complete 19 days of online instruction over 8 months. In addition to these sessions, you will need to complete pre-readings, pre-quizzes and keep a reflective journal. You may also be eligible for up to six university credit hours upon successful completion of the program.

Benefits for you

  • Increase your ability to create HR plans linked to strategic business objectives
  • Increase your knowledge of legal issues surrounding the HR function
  • Acquire the skills in HR advertising, interviewing techniques, selection, and reference checking
  • Explore methods of organizational effectiveness, job analysis, and design
  • Gain knowledge of the steps in negotiating union contracts and resolving disputes
  • Improve your ability to set wages and develop incentive plans
  • Enhance your skills to develop and implement training strategies

Benefits for your organization

  • Gain a competitive edge through the effectiveness and power of your organization's human resources department
  • Create a positive work environment
  • Improve attraction and retention
  • Link HR strategies to key organizational goals and outcomes
  • Address the major topics and current trends that are at the centre of the human resources profession
  • Increase productivity by accurately matching people with responsibilities in your workplace

Courses

You can take the Human Resources Management Program in its entirety or you can choose to register for individual courses.

  • Understanding Personalities & Team Building
  • Organizational Effectiveness
  • Attract & Recruit
  • Retention
  • Performance Management Systems
  • Employment Law
  • Labour Relations
  • Current Issues in HR: Wellness
  • Conflict Resolution for HR Professionals
  • Compensation & Benefits
  • Training & Development

Participants are required to purchase the 12th edition of Canadian Human Resources Management: A Strategic Approach, by Schwind, Das, Wager. Fassina and Bulmash, Publisher - McGraw-Hill Ryerson.

How do I apply?

Date: Oct. 4, 2023 to April 10, 2024
Price: $4,960 (no HST)

Learn more & register


Featured courses

Professionals shaking hands

This seminar is also offered as part of the Human Resources Management Program.

This seminar addresses the entire recruitment and selection process, from selecting appropriate recruitment methods and strategies to developing the selection process. You will gain skills in advertising, systematic resume screening, current selection, and interview techniques, including behavioural-based interviews, as well as other assessment and evaluation methodologies.

By the end of this seminar, you will be able to:

  • Identify current issues, challenges, and trends in recruitment and selection
  • Develop appropriate recruitment and selection strategies
  • Describe the rationale for an objective selection process
  • Develop a systematic resume screening process
  • Understand and apply human resource audit tools

How do I register?

Date: TBD
Price: $465 (no HST)

Register now

About the instructor

Carolyn Watson is a senior HR professional offering 20 progressive years of experience providing high level management and guidance in a variety of industries including IT, gaming and lottery, and finance. Skilled in process improvement methodologies, with the proven ability to function as a strategic HR business partner and recognized leader, developing human resource management strategies to support corporate mandates. Published author, with sound knowledge of HR best practices, program implementation, recruitment and selection, and compensation and benefits.


Two professionals facing each other with their arms crossed

This seminar is also offered as part of the Human Resources Management Program.

This one-day seminar, which is designed for human resource professionals, addresses the competencies required to facilitate the resolution of conflict in the workplace. Through lectures, discussions and exercises you will consider best practices and proven strategies for identifying the root causes of conflict and facilitating conversations to discuss and resolve issues.

By the end of this seminar, you will be able to:

  • Identify common causes of workplace conflict
  • Facilitate discussions between parties designed to identify issues, explore options, and identify action plans for resolving issues
  • Manage the emotional environment during a discussion and address inappropriate behaviors
  • Use a coaching model to promote self-awareness regarding conflict resolution strategies
  • Develop an action plan and secure a commitment to moving forward

How do I register?

Date: TBD
Price: $465 (no HST)

Register now

About the instructor

Elaine Leclerc is President of HCS Training and Consulting. She has been providing training and organizational consulting services to business, industry and government for more than 30 years. In addition to designing and delivering workshops and speaking at conferences, Elaine provides coaching to individuals and teams and works within organizations to manage transitions and create healthy and effective workplace environments. She is a graduate of UNB Fredericton, and lives in Douglas Harbour, New Brunswick.


Two professionals

This seminar is also offered as part of the Human Resources Management Program.

This seminar provides an examination of current Compensation and Benefits Management theories and practices. You will learn how wages and salaries are set, define advantages and disadvantages of various incentive plans, and learn about Canadian laws related to employee security. You will also be able to explain key issues in designing pension plans and will explore how related services can be better administered.

By the end of this seminar, you will understand:

  • How compensation and benefits work in an HR strategy
  • The concept of total compensation
  • Theories associated with employee motivation
  • Advantages of effective benefit administration
  • How to identify the challenges affecting compensation

How do I register?

Date: TBD
Price: $610 (no HST)

Register now

About the instructor

Marcy Weston is an experienced professional with 12 years of progressive HR experience working across various HR functions in the industries of Transportation, Construction, Retail and Manufacturing. Marcy has worked in broad Human Resources based jobs and has specialized experience in Compensation, Analysis, Total Rewards, and Employee Benefits. Special areas of interest include Pay Equity, Technology and HR Analytics. Marcy holds designations as a Certified Professional of Human Resources and a Certified Compensation Professional.


A professional leading a team meeting

This seminar is also offered as part of the Human Resources Management Program.

The world of HR is rapidly changing, and in order to remain competitive, organizations must ensure their people are healthy, engaged, and productive. This seminar will address the key trends that are transforming HR's role in promoting the wellness agenda.

By the end of this seminar, you will be able to:

  • Manage healthy workplaces
  • Maximize wellness in a diverse workplace
  • Utilize data-driven HR practices to improve employee wellbeing

How do I register?

Date: TBD
Price: $465 (no HST)

Register now

About the instructor

Dr. Bill Morrison is presently Associate Professor of Education Psychology at the University of New Brunswick. As a psychologist and academic, Dr. Morrison has been actively involved in a variety of projects in the areas of health research, program evaluation and the implementation of community-based rehabilitation services for high-risk children and their families. Dr. Morrison has received funding from CIHR, Health Canada and the National Crime Prevention Centre to complete a range of research initiatives aimed at tobacco control, crime prevention and knowledge translation of health research in educational and clinical contexts.


Individual giving a presentation to others

This seminar is also offered as part of the Human Resources Management Program.

This seminar has been developed to provide you with knowledge of the legislative framework in which the management of human resources takes place. It is designed to familiarize you with the legal issues related to employee-employer relationships and how laws impact human resources management.

You will also be introduced to laws and regulations regarding human rights, employment standards, occupational health and safety, pay equity, labour relations, diversity, and harassment.

Upon successful completion of this seminar, you will be able to:

  • Understand the fundamental employment laws which bind every employer and employee in NB
  • Minimize liability to your employer:
    • Prior to the start of the employment relationship with an employee
    • Throughout the employment relationship of the employee
    • On termination of the employment relationship of the employee
  • Understand the fundamental components of the Employment Standards legislation

How do I register?

Date: TBD
Price: $610 (no HST)

Register now

About the instructor

Jessica Bungay is a Partner in the Fredericton office of Cox & Palmer, practicing in the areas of employment, labour, human rights, and administrative law. She is also the Chair of Cox & Palmer's Regional Employment & Labour Group.

Adept at handling delicate situations, Jessica helps clients solve workplace issues, while also anticipating potential future issues and establishing a plan to mitigate risks. Whether it's issues relating to day-to-day operations or complex litigation, with questions ranging from contractual obligations to discipline and termination, Jessica works with her clients to develop strategies to reach the best possible outcome.

Among a small number of lawyers in New Brunswick handling a variety of complex workplace legal matters, Jessica has extensive experience addressing issues in both unionized and non-unionized workplaces. Through understanding the legal issues and the business of her clients, Jessica is able to develop solutions that solve the problems they face.


Professionals having a meeting

This seminar is also offered as part of the Human Resources Management Program.

This seminar addresses the structure of Canadian unions, principals related to collective bargaining, steps in negotiating a union contract, and techniques in dispute resolution. You will also discuss how unions affect the human resources management environment, and ways to improve union-management relations. The seminar will summarize the safety and health responsibilities of employers and employees.

Upon successful completion of this seminar, you will be able to:

  • Understand the structure of Canadian unions
  • Identify the major reasons why workers join unions
  • Learn how a union organizing campaign is carried out
  • Discover core legal principles relating to collective bargaining
  • Outline the key steps in negotiating a union contract
  • Describe how unions affect the human resource management

How do I register?

Date: TBD
Price: $610 (no HST)

Register now

About the instructor

Moira Goodfellow is a labour and employment lawyer with substantial management-side experience. Moira acts as Labour Relations Specialist and Human Resources Counsel at UNB. In this role, she is responsible for a variety of employee and labour relations activities including acting as chief spokesperson on behalf of the university in collective agreement negotiations, interpretation and application of UNB’s various collective agreements, and managing issues in the workplace. Moira has an L.L.B. from Dalhousie University and has been a practicing member of the Law Society of New Brunswick since 2007.


Professionals having a meeting

This seminar is also offered as part of the Human Resources Management Program.

This seminar will identify the strategic role of Human Resources (HR) Management in your organization and allow you to develop HR plans based on your organization's business objectives. You will also be introduced to the HR Professionals Capabilities Profile and will discuss current trends in the HR field, including the Certified Human Resources Professional (CHRP) certification process.

Upon successful completion of this seminar, you will be able to:

  • Understand the role and impact of HR Management
  • Align HR with your business strategy
  • Define and develop an HR strategic plan
  • Define and apply various talent management tools
  • Define organizational structures and its purposes
  • Evaluate the effectiveness of various organizational designs

How do I register?

Date: TBD
Price: $610 (no HST)

Register now

About the instructor

During the past 15 years, Tina Smith has acquired a broad range of Human Resources experiences in which she has lead and, participated in key organizational development and change initiatives involving Human Resources department start-ups, union contract negotiations, staff recruitment and retention, staff orientation, organizational health and safety programs, employee policies and benefits administration. An active member of the Human Resources Association of New Brunswick (HRANB) since 2004, Tina has contributed by holding various roles including Executive Director for the HRANB Moncton Chapter from January 2007-2009, Vice-President from January 2009-2011, President from January 2011-2013 and Past-President 2013-2015.


People looking at a large screen of data

This seminar is also offered as part of the Human Resources Management Program.

Performance Management is critical to meeting your organization's business goals. In this seminar, you will learn about the importance of employee appraisal, issues that influence selection of a performance appraisal system, and commonly used appraisal methods. You will also become familiar with methods for avoiding rater bias and discuss the role of the Human Resources (HR) professional in appraisal systems, including the challenges involved in coaching and supporting management and employees.

Upon successful completion of this seminar, you will be able to:

  • Understand the importance of employee appraisals
  • Recognize issues that influence selection of a performance appraisal system
  • Identify commonly used appraisal methods
  • Identify methods for avoiding rater bias
  • Understand the role of the HR professional in appraisal systems

How do I register?

Date: TBD
Price: $610 (no HST)

Register now

About the instructor

Jason Scarbro has his CHRP designation, is the Director of Human Resources at St. Thomas University in Fredericton, N.B. Celebrating its centenary in 2010, St. Thomas is an undergraduate, liberal arts institution with a student enrolment of 2,500 and a faculty / staff complement of over 300. Jason has led the HR Department at St. Thomas since 2006, and has previously led HR teams in a variety of manufacturing sectors since entering the Human Resources profession in 1999. He is currently the president of the Fredericton Chapter of the Human Resources Association of New Brunswick and a member of the Association’s Provincial Executive.


Professionals having a meeting

This seminar is also offered as part of the Human Resources Management Program.

This seminar focuses on retention issues, challenges, and strategies. You will gain insight into the importance of the socialization process as a key retention factor, understand and apply human resource audit tools, analyze the cost of losing an employee, and identify the components of a model orientation program.

Upon successful completion of this seminar, you will be able to:

  • Define employee engagement
  • Understand and apply human resource audit tools
  • Analyze the cost of losing an employee
  • Identify the components of a model orientation program
  • Develop appropriate retention strategies

How do I register?

Date: TBD
Price: $465 (no HST)

Register now

About the instructor

Jason Scarbro has his CHRP designation, is the Director of Human Resources at St. Thomas University in Fredericton, N.B. Celebrating its centenary in 2010, St. Thomas is an undergraduate, liberal arts institution with a student enrolment of 2,500 and a faculty / staff complement of over 300. Jason has led the HR Department at St. Thomas since 2006, and has previously led HR teams in a variety of manufacturing sectors since entering the Human Resources profession in 1999. He is currently the president of the Fredericton Chapter of the Human Resources Association of New Brunswick and a member of the Association’s Provincial Executive.


Individual making a presentation to a crowd

This seminar is also offered as part of the Human Resources Management Program.

This seminar provides an understanding of the major elements in training and development, including needs analysis, program design, training methods, and evaluation of effectiveness of an organization's training and development initiatives. You will learn how to identify the links between your organization's business objectives, its training and development strategy, and its employees' career management strategies.

Upon successful completion of this seminar, you will be able to:

  • Describe the importance of training and development as part of the long-range strategy of an organization
  • Explain approaches to needs analysis in the design of training and development programs
  • Describe learning principles associated with training techniques
  • Discuss evaluation procedures used to assess the results of training and development
  • Explain the difference between training and development

How do I register?

Date: April 9 to 10, 2024
Price: $610 (no HST)

Register now

About the instructor

Suzanne Desrosiers is currently the Vice-President of Human Resources at NB Power. Prior to NB Power, she was the VP of Employee and Student Development at the New Brunswick Community College (NBCC).

Suzanne holds a BBA from the Université de Moncton, a Master's in Education (Counseling and Human Development) from the University of New Brunswick and recently completed a post graduate certificate in Executive Coaching at Royal Roads University. She is a seasoned human resources professional with particular expertise in recruitment, labour relations, human resources planning, career counseling and coaching. Suzanne is known as a relationship builder who strives to understand different points-of-view to achieve the best people- centered solutions.


Professionals having a meeting

This seminar is also offered as part of the Human Resources Management Program.

This seminar has been developed to identify variations in personalities within the workplace. You will discover how people differ in relation to where their energy comes from, how they gather information, and how they make decisions based on current human resources models. In addition, you will learn to develop and practice improved strategies in communication, leadership, teamwork, and conflict management.

In this seminar, you will use the Insights Personality Profile, a learning tool that gives a greater understanding of yourself, your strengths and weaknesses, and how you project yourself to others. The effect of the Insights Personality Profile is immediate and profound, and clients tell us that they use what they learned for guidance long after training ends.

Upon successful completion of this seminar, you will be able to:

  • Discover how to improve your relationships
  • Develop yourself to make more of your life
  • Increase self-awareness and awareness of others
  • Learn about strengths, weaknesses, and how to project to others

How do I register?

Date: TBD
Price: $798 (no HST)

Register now

About the instructor

Don Arsenault is a retired professor and former department head of the School of Physical Education and Leisure Studies of the Université de Moncton. He is also a regular visiting Professor at the Université de Limoges in France since 1990. Donald did his undergraduate work in arts and physical education at the Université de Moncton and at the University of Ottawa. He continued his graduate studies at the University of Alberta and at Florida State University. Donald is a Master Trainer for the National Skills Program for Management Volunteers. Don facilitates workshops and gives presentations on a regular basis in both official languages.


Professionals writing notes

This seminar is also offered as part of the Human Resources Management Program.

Most Canadian jurisdictions have now enacted legislation that requires employers to implement anti-harassment and anti-violence policies. Employers must also initiate investigations into allegations of workplace harassment and violence. While some complex investigations may require third-party investigators, many complaints can be investigated internally. However, Canadian courts have made it clear that internal processes must meet a reasonable standard of a fair and thorough investigation.

Employers have a legal obligation to ensure that staff investigators have both skills and training in the investigation field. In response to concerns expressed by Human Resources professionals, Infopowered Solutions Inc. has constructed an engaging, hands-on training program for internal investigators.

This 2-day seminar does more than simply review standard investigation procedures and case studies; it examines the legal pitfalls of workplace investigations and deconstructs investigation processes and techniques from both the legal and behavioural sciences perspectives to equip participants with useable investigation skills and tactics.

How do I register?

Date: March 25-26, 2024
Price: $795

Register now

About the instructors

Dr. Kelly VanBuskirk is a Partner at Lawson Creamer in Saint John. He teaches labour relations, human resource management, and upper-level courses in particular areas of business law at the undergraduate and MBA levels. He also teaches Trial Practice at UNB's Faculty of Law and Labour & Employment Law in the Law Society of New Brunswick's Bar Admission Course.

Dr. VanBuskirk holds a Bachelor of Arts '89 (UPEI), Bachelor of Law '92 (UNB), Master of Laws '03, Employment Law (University of Huddersfield), Ph.D., Employment Law '14 (Nottingham Trent University), and is a Chartered Arbitrator '14 (ADR Canada).

Dr. Bill Howatt is the founder of Howatt Human Resources Consulting and an international expert in Workplace Psychological Health and Safety. He is a highly sought-after speaker on leadership, mental fitness, and creating inclusive, psychologically healthy and safe workplaces. A behavioural scientist, he is passionate about supporting employees and leaders to create thriving workplaces.

Dr. Bill's 30-plus years of professional experience includes providing services in clinical mental health, teaching courses for colleges and universities, being a committee chair, and filling various senior leadership roles in Canada and the United States, including the Wall Street financial district. His firm provides HR consulting globally, focusing on employees' psychological safety.

Dr. Bill has published over 60 books and 600 articles and regularly contributes to workplace mental health research like WSPS Moving to Action: Implementing Workplace Safety and Prevention Services' Mental Harm Prevention Roadmap and Boston Consulting Group's recent study, The Next Frontier of Workplace Culture, viewed by over 30 million readers.

He is the founder of www.MFIQinc.com and creator of the University New Brunswick's Certificate in Psychologically Safe Leadership. He publishes a weekly workplace mental health newsletter for leaders and workers called Exploring Workplace Mental Health.


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