Admissions frequently asked questions

1. How long does it take to process my application?

Once your application is complete, it is sent to the Faculty or Department in which you have applied for. Review times can vary depending on the time of year or the program you are applying to. You will be notified by email and in your application portal when a decision has been made. Processing time may take up to six months.

During the review process, should your prospective department require additional information from you, you will be contacted by the Department directly.

2. I’d like to change my reference information.  Who do I contact?

In order to change your referee’s contact information, you will need to email the Graduate Program Officer in charge of the program in which you have applied. Please include the name of the referee to be replaced, as well as the following information for the new referee:

  • Name
  • Position
  • Institution/Organization/Company/Business Name
  • E-mail
  • Country
  • Street Address
  • City
  • Postal/Zip Code
  • Phone number

3. I am having difficulty getting in touch with my referee(s).  Can I change my referee(s)?

Yes, you may change your referee(s). See question 2.

4. I would like to revise information on my online application (i.e., updated CV, revised Statement of Purpose etc.,).  How do I go about revising this information?

You may update your application by emailing the document(s) or changes to a Graduate Program Officer.

5. I am unable to obtain an official transcript from my previous institution.  What do I do?

If you have unofficial copies of transcripts, please submit those to the appropriate Graduate Program Officer. Official transcripts are not needed unless you are accepted into the program.

6. I only have copies of unofficial transcripts.  Is this sufficient?

Unofficial transcripts may be submitted for initial review. If your application is accepted, you will be required to submit official copies.

7. How do I know if my application is missing documents?

Please e-mail the appropriate Graduate Program Officer to see if you have any missing documents.

8. How/when will I find out if I were given an admission to the program?

Once a decision has been made on your application, you will receive an email from the University with a status update, as well as an automated email notification stating that your status has been updated in the application portal. If applicable, official letters will be mailed.

9. Where can I obtain tuition/fee information?

Financial Information can be found on our website.

10. I am looking for information on financial aid/scholarship opportunities. Who do I contact?

Information on scholarships can be found on our website or by visiting the Financial Aide website.

11. I need help applying for my student VISA/study permit.  Who should I contact?

Unfortunately, university personnel are prevented by law from assisting students obtain a study permit.  Please refer to the Government of Canada’s citizenship and immigration for more information. 

Feel free to contact the International Student Advisor’s Office  if you are looking for additional support. 

12. I am applying for more than one graduate program. Is this acceptable?

Yes, you may apply for more than one graduate program by completing a separate application and application fee, however, you are only eligible to enroll in one program.

13. I’ve received an acceptance letter.  How can I accept my admission offer and what are the steps?

Please contact your Faculty or Department.

14. I was rejected for the term I applied for, can I be considered for the following term?

In order to be considered for a future term, you will need to submit a new application.

15. How do I pay my application fee if I am from Nigeria

Please see our payment options for international students.

16. How can I appeal my admission results?

Admission decisions are based on recommendation from the Faculty or Department in which you applied. To appeal a decision, contact the Department or Faculty directly.