Missed Appointment Fees

Cancel an Appointment

To avoid No Show Fees, Email the Student Health Centre to cancel appointments:

  • by 8:00 am for all morning appointments
  • by 12 noon for all afternoon appointments

Our goal is to ensure the appointment time is available for other students calling to get an appointment.

No Show Fees

Our CANCELLATION POLICY applies to all appointments (phone, video or in-person).  If you miss an appointment without cancelling the following No Show Fees will be applied:

Payment is required in full prior to receiving additional service, product or paperwork.


Service Billing Rate
Dietitian appointment missed  $25

Health Practitioner appointment missed                                          


Blood Work appointment missed


Specialist appointment missed **

$50 for Orthopedic, $75 for 30 min psych, $150 for > 30 min,

following Medicare rates

** Appointments with the Psychiatrist must be canceled 48 hours in advance.

Payment Method: Cash or E-transfers (we do not accept debit/credit)

Financial Aid - If you are having difficulty meeting your financial obligation please contact the Financial Aid Office for assistance on the missed appointment fee.

Thank you for your co-operation.