Defining and Managing Project Scope | UNB

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College of Extended Learning

Defining and Managing Project Scope

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In today’s ever-changing world, complexity is unavoidable. Whether you are engaged in formal project work or you are accountable for creating policies, improving operational performance, launching a new product, good or service, or creating solutions that drive organizational change, your success is highly dependent on well-defined and understood business requirements, product requirements, and specifications. Investments in requirements processes have proven to be key contributors to success in any endeavour.

This course focuses on the requirements management process. Using an exercise taken from a real-life project, you will learn how to define the problem, assess its business impact, and identify and manage stakeholders’ expectations.

You will also use elicitation tools and techniques to discover the underlying requirements that contribute to solutions that produce desired outcomes. Through the use of techniques for clarifying expected deliverables and discovering overlooked requirements, you will be better prepared to work on projects characterized by uncertainty and high levels of change.

The course will cover requirements verification, traceability, and change management techniques for both predictive and agile project environments. You will discover different ways to present requirements to stakeholders to maximize comprehension and encourage feedback.

Learning objectives

You will gain the practical skills to:

  • Utilize an enterprise requirements management framework and processes
  • Identify impacted stakeholders and discover and define their real problems
  • Realize and uncover real requirements using various methods and tools
  • Create appropriate questions to ask in surveys, interviews, job shadowing, and JAD sessions
  • Discover functional requirements that deliver business value
  • Document requirements clearly using standard formats, including user stories and use cases
  • Analyze, verify, and validate requirements
  • Refine, manage, and control changes to requirements
  • Use a hierarchical solution selection process to build a foundation for future requirements
  • Conduct financial analysis of proposed solution(s) to maximize benefits realization
  • Prioritize, select and present the best requirements solutions to problems/opportunities
  • Transfer a practical requirements management methodology back to the workplace

Who should participate?

This course is designed for project managers, business analysts, project sponsors, and those who will be actively involved in defining business needs and clarifying scope at the start of an initiative.

Program details

Dates: June 13-14, 2023
Time: 9 a.m. - 12 p.m. (Atlantic)
Location: Virtual
Price: $595 (+HST)
Instructor: Darya Duma

Group Discount: Send 3 or more participants from your company and receive a 10% discount. Contact an account manager for more information.

Registration coming soon!


Darya Duma is a Senior Trainer and Consultant and member of Procept's Management Advisory Board. She has been designing and leading training courses in Project Management theory and application for 20 years and providing consulting services in project management for 15 years. She creates Project Management training for delivery by herself and others, designs PM frameworks and methodologies for clients, coaches and facilitates schedule development, Microsoft Project deployment, and scheduling template development, and facilitates the implementation of PM practices. Darya teaches at Queens University, and has designed courses for Bruce Power LP, Public Works and Government Services Canada, Ontario Power Generation, National Energy Board, Vale and University of Toronto. She is one of our Microsoft Project instructor/consultants. She is Program Director for our 10-day Mechanical Contracting Project Management course for the Mechanical Contractors Association of Canada. Darya is active in ISO/TC 258 on projects, programmes and portfolio management, specifically as the Canadian delegate to Working Group 2 on governance of projects, programmes and portfolios, and is the Vice-Chair of the ISO/TC 258 Canadian Mirror Committee.

Darya was a practicing Project Manager for over 10 years, first in “hard” projects managing industrial elevator installations with a mechanical contractor, and then in “soft” projects developing national and international standards with CSA International. A few of the projects that she has managed include providing elevators for Hibernia GBS, Sudbury Neutrino Observatory, Ontario Hydro, Alberta Power, and Vancouver Port. More recently, with the Canadian Standards Association, she managed the development of codes and standards for subsequent implementation in provincial regulations, as well as the development of ISO standards for the elevator industry. She has extensive international experience with clients in Europe, Asia, Africa and North America. Darya has been a member of PMI’s Registered Education Provider Advisory Group, and is the Vice-Chair of the Canadian Advisory Council for ISO/TC258.

Darya holds a degree in Engineering Science from University of Western Ontario, as well as additional credentials in adult education design and facilitation. She is designated as a Professional Engineer, as a Project Management Professional by PMI, as a Planning and Scheduling Professional by the AACEI, and a Microsoft Certified Professional.

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