Dealing with Conflicting and Hidden Agendas | UNB

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College of Extended Learning

Dealing with Conflicting and Hidden Agendas

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This course is designed to provide you with an understanding of the complexity of managing stakeholders and project communications. You will learn the processes, tools, and techniques of Project Communications Management and Project Stakeholder Management as presented in the Project Management Institute’s (PMI®), A Guide to the Project Management Body of Knowledge®.

You will learn through application to a case study and hands-on exercises.

Learning objectives

At the end of this course, you will be able to:

  • Use the terminology and processes of stakeholder and communications management
  • Prepare a project or program communications management plan
  • Use the tools of stakeholder analysis
  • Learn tools and develop strategies for managing and monitoring stakeholder engagement
  • Learn tools and develop strategies for managing and project communications
  • Articulate the benefits of a proactive approach to project communication and stakeholder management

Who should participate?

This course is ideal for those responsible for managing projects, programs and portfolios; project team leads; and managers whose resources are allocated to projects or who support project work.

Program details

Dates: May 30-31, 2022
Time: 9 a.m. - 12 p.m. (Atlantic)
Location: Virtual
Price: $595 (+HST)
Instructor: Janice Petley

Looking for custom-built training for your employees? Learn more about our customized training solutions.

Group Discount: Send 3 or more participants from your company and receive a 10% discount. Contact an account manager for more information.

Register for May 30-31, 2022

Instructor

Janice Petley has over 20 years of project management experience. Her typical assignments are definitely project management, but are anything but "typical". Her experience spans a wide range of projects: from classical theatre at the Stratford Festival and symphony concerts in the United States, to stadium and arena opera productions in cities such as Tokyo, Munich, and Brussels. Whether it was a large sporting event at the Rogers Centre or an opera with a cast of 1000 in a bull ring in Madrid, Janice has worked on high risk, innovative, challenging projects. As many of her events were broadcast live-to-air both nationally and internationally, she fully understands the necessity of flawless project execution.

Janice has extensive experience with projects whose core deliverables focused on marketing, corporate communications, employee rewards, team building, and training and education. She has managed projects for many high profile corporate clients including CIBC, Chrysler Canada, Telus, and BMW. The not-for-profit client list includes the Muscular Dystrophy Association, Canada Games, and Special Olympics International.

She holds a BA from the University of Western Ontario, a BEd from Queen’s University, an MBA, and is designated as a Project Management Professional and a Certified Agile Project Manager.

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