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Management and leadership
Featured programs
Certificate in Management Essentials (CME)
Change Management
Management Development Program (MDP)
Management and leadership
Communication and writing skills
Certificate in Business Communications
Communicating Collaboratively
Effective Business Writing
Effective Emails, Memos, and Letters
Effective Presentations
Effective Public Speaking
Certificate in Business Writing
Business Writing
Effective Copywriting
Writing News and Press Releases
Certificate in Effective Writing and Grammar
Refining Your Writing
Sentence Level Grammar
Word Level Grammar
Certificate in Workplace Communication
Collaborative Management
Conflict Management
Using Personality Profiles for Better Work Performance
Communicating with Impact
Communication for Women in Business
Etiquette, Ethics, and E-Communication
Introduction to Technical Writing
Writing Better Emails
Change management
Accelerating Change through Leadership (QEP™)
Fundamentals of Change Management (QEP™)
PM Skills®: Change Management
Under Pressure: A Change Management Simulation
Computer skills
Certificate in Computer Skills for the Office
Excel Basics
Excel Tips & Tricks
Excel Advanced Skills
Microsoft Word Basics
PowerPoint for Business
Visual PowerPoint
Certificate in Mastering Excel
Mastering Microsoft Excel
Intermediate Excel
Advanced Excel
Certificate in QuickBooks
Digital Reporting
Microsoft Project Basics
Microsoft Projects Intermediate
Power BI
Introduction to Power BI
Intermediate Power BI
Advanced Power BI
PowerPoint Basics
QuickBooks Online Basics
Creativity at work
Certificate in Creativity and Innovation
Creativity in Teams and Organizations
Innovation in Teams and Organizations
Introduction to Critical Thinking
Personal Creativity
Conflict resolution
Certificate in Managing Change and Resolving Conflict
Conflict Management
Communication Collaboratively
Emotional Intelligence for Managers
Handling Difficult Employee Behavior
Handling Workplace Conflict
Leading and Managing Change
Conflict, Mediation and Negotiation Toolbox
Managing Challenging Behaviours
Navigating People-Driven Crisis
Cybersecurity skills for managers
A Manager's Guide to Cloud Computing and Cybersecurity
Cybersecurity for Healthcare Professionals
Identity and Access Management
Security and Risk Management
Diversity and inclusion
Aspects of an Inclusive Culture
Assessing Diversity and Inclusion
Disability Management
Fatigue Management
Fostering an Inclusive Culture
Inclusive Engagement and Development
Entrepreneurship
Entrepreneurship Certificate
Entrepreneur Boot Camp
The Business Plan
Entrepreneurial Marketing
Introduction to Entrepreneurship
Introduction to Small Business Management
Leadership and Management for Entrepreneurs
Leading and Managing Small Businesses
Project Management for Small Businesses
Small Business Marketing
Starting an Online Store
Strategic Marketing for Entrepreneurs
Finance for managers
Certificate in Accounting and Finance for Non-Financial Managers
Accounting and Finance for Non Financial Managers
Cash is King
Financial Analysis and Planning for Non Financial Managers
Statistics as a Managerial Tool
The Basics of Bookkeeping
Hybrid and remote work
Building and Supporting a Remote Workforce
Managing Remote Employees
Managing Remote Workers Certificate
Managing Remote Workers
Remote Working and Communicating
Optimizing Remote Work Bundle
Work From Home: Health and Wellness at Home
Work From Home: Technology at Home
Work From Home: Work-Life Balance
The Hybrid Workplace
Leading teams
Business Ethics in 21st Century
Coaching Skills for Managers
Effectively Managing Project Stakeholders
Emotional Intelligence for Managers
How to Coach
Leading People
Leading Teams
Managing in a Modern Organization
Managing People
The Modern Office
Leadership essentials
Body Language for Leaders
Certificate in Leadership for Women in Business
Certificate in Management Skills
Global Business Management
HR Ethics Series: Leadership and Organizational Ethics
Introduction to Business Analysis
Introduction to Leadership
Leadership Assessment
Leadership vs. Management
Leading from Within
Networking for Success
Operations Management Toolbox
Organizational Leadership
Statistics as a Managerial Tool
Statistics for Decisions Using Surveys
Supervisor's Toolbox
Supervisory and Leadership Certificate
Taking the Guesswork out of Management
The Effective Manager's Toolbox
Marketing tools for managers
An Overview of Marketing
Certificate in Digital Marketing
Certificate in Marketing
Integrating Social Media in Your Organization
Introduction to Social Media
Marketing Using Social Media
Social Media for Business Certificate
Negotiation
Certificate in Negotiation
Introduction to Negotiations
Making Business Deals
Resolving Disputes
Get What You Want
Negotiation for Women in Business
Non-profit management
Certificate in Non-Profit Administration
Program Evaluation for Nonprofit Professionals
Revenue Generation for Non-Profit Administration
Leadership in a Nonprofit Organization
Nonprofit Skills™ for Leaders: Nonprofit Communications
Communicating With Staff
Communicating With the Public
Communicating With Volunteers
Communicating With Your Board
Communication Styles
Nonprofit Skills™: Effective Leadership Oversight for Board Members
Nonprofit Skills™: Measuring Progress for Board Members
Nonprofit Skills™: Public-Facing Communication for Board Members
Nonprofit Skills™: Strategic Planning for Board Members
Occupational health and safety
Accident Causation Theory and Incident Investigation
Auditing OHS Management Systems
Disability Management
Ergonomics
Fatigue Management
Fire Prevention and Protection
Fundamentals of Environmental Management
Fundamentals of Occupational Hygiene
Health and Safety Program Basics
Legislative Compliance and Corporate Responsibility
Management of Health and Safety Systems
Management, Leadership and Organizational Behaviour
Managing Substance Abuse in the Workplace
Personal Protective Equipment (PPE)
Risk Management and Risk Communication
Safety in Complex Work Environments
Understanding Your Leadership
Working At Elevation
Recruitment and retention
Attract and Recruit
Beyond Engagement
Building a Successful Team
Data Analysis for Improving Organizational Performance
Emotional Intelligence for Managers
Facilitating the Employee Lifecycle
Hiring and Retaining Diverse Talent
Retention
Training & Development
Understanding Personalities and Team Building
Workplace Investigation Training
Sales and customer service
Certificate in Customer Service
Extraordinary Customer Service
Keys to Customer Service
How Can I Help You? Customer Service Best Practices
How to Coach
Six Sigma and Lean
Advanced Six Sigma Green Belt
Intermediate Six Sigma Green Belt
Introduction to Six Sigma Green Belt
Lean Basics
Lean Six Sigma Basics
Lean Six Sigma Black Belt Certification
Lean Six Sigma Green Belt Prep Course and Exam
Recertification Exam - Six Sigma Green Belt
Recertification Exam - Six Sigma Yellow Belt
Six Sigma Basics
Six Sigma Green Belt Certificate
Six Sigma Green Belt Prep Course and Exam
Six Sigma Yellow Belt Prep Course and Exam
Workplace wellness
Becoming a Psychologically Safe Leader
Mental Fitness Practice
Pathway to Coping
Positive Workplace Culture
Program Planning & Wellness in the Workplace
Promoting a Psychologically Safe Workplace
Psychologically Safe Workplaces
Supporting Mental Health at Risk
Work-Life Balance for Women in Business
Next steps
customerservice@unb.ca | Toll-free: 1-888-259-4222, option 1
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