What to do in an emergency | Health Centre | Student Services Fredericton | UNB

Emergency & alternate care 

If you or someone in your care has an urgent medical condition or is experiencing a health crisis, go to the nearest Emergency Department or call 9-1-1.  

Crisis support

Help Lines 

CHIMO Help Line is a provincial crisis phone line (1-800-667-5005), accessible 24 hours a day, 365 days a year to all residents of New Brunswick.

Kids Help Phone is Canada’s only 24/7 e-mental health service offering free, confidential support to young people (under the age of 20) in English and French.

Hope for Wellness Helpline offers immediate mental health counselling and crisis intervention to all indigenous people across Canada (1-855-242-3310).

Crisis Services Canada provides suicide prevention and support to the people of Canada.

Wellness Together Canada offers mental health and substance use support. Always free and virtual, 24/7.

Sexual Violence

Sexual Violence New Brunswick (SVNB) - If you’ve been affected by sexual violence, there are people who can help.  When you are ready, SVNB has services and programs that can provide support, information, and options.

Campus Sexual Assault Support Advocates (CSASAs)- Specially trained individuals to support students who have experienced sexual violence. They can offer trauma-specific counselling as well as help you report an incident, arrange accommodations, seek medical help and much more.

Other

Mobile Crisis Unit provides a range of crisis intervention services in a timely and effective manner in the person’s own environment or the environment of their choice.

UNB Security - For all types of emergencies on campus call UNB security at (506) 453-4830.

After-hours care

Tele-Care 811 -  If you are unsure about a medical problem, contact Tele-Care anytime by dialling 8-1-1. They can help you figure out your next steps.

eVisitNB - See a New Brunswick Nurse Practitioner or Doctor online by video, phone or messaging consultation.

After-Hours Clinics - If a doctor/Nurse Practitioner is not available, you can visit an After-Hours/Walk-In Clinic to be seen about your symptoms.

PharmaciesYou can discuss your medical condition with a pharmacist by phone or in person, without an appointment. UNB has a privately owned & operated pharmacy on campus

Patient Connect NB

If you are not eligible to be seen at the UNB Student Health Centre, or won't be in the future, it's a good idea to register with Patient Connect NB.

Patient Connect NB is a provincially managed, bilingual patient registry for New Brunswickers without a primary health care provider (family doctor or nurse practitioner).  Call Tele-Care at 8-1-1 or visit Patient Connect NB to register.

Other medical services

UNB Counselling Services - Counselling Services provides a range of free, confidential short-term mental health services to undergraduate and graduate students from UNB and STU who are registered in a degree program.

Dental Clinics - Find a dentist in New Brunswick.  If you have a dental emergency go to the emergency department at the hospital.

Optometry Clinics - Visit 411.ca to search for available optometry clinics in the surrounding area.