Cancel an appointment

We take appointment cancellations by email only.

No show fees

To avoid no-show fees, email the Student Health Centre to cancel appointments:

  • by 8 a.m. for all morning appointments
  • by 12:00 p.m. for all afternoon appointments

Our cancellation policy applies to all appointments (phone, video or in-person).  If you miss an appointment without cancelling, the following No Show Fees will be applied to your account:

Payment is required in full prior to receiving additional service, product or paperwork.

No Show Fees

Missed Appointment Type

Billing Rate (Cash & E-transfer only)
Dietitan appointment missed $25
Bloodwork appointment missed $10
Physician appointment missed $35

Payment Methods

The Student Health Centre is able to accept cash or E-transfers (we do not accept debit/credit).

Financial Aid - If you are having difficulty meeting your financial obligation please contact the Financial Aid Office for assistance on the missed appointment fee.

Thank you for your co-operation.