Installing the VPN Client

Once the client has been installed, you will no longer need to follow these instructions as the Pulse Secure client can be launched directly from your Desktop.

Instructions

First, please un-install the previous client, Network Connect, if you have not already done so.

1. Download the Pulse Secure VPN client from the ITS Download Free Software website.

2. Depending on your operating system, you may get a pop-up message asking if you want to run or save pulsesecure_win7_64bit.msi. Click ‘Run’.

3. You will see a welcome screen, click ‘Next’ to begin the installation.
Welcome message will appear to begin the installation process

4. Click 'Install.' 
Click Install

5. A pop up will appear asking, Do you want to allow this app to make changes to your device? Click 'Yes'.
Click Yes

6. When complete you will see the wizard completion screen. Click ‘Finish’.
Installation complete message

7. Pulse Secure should now be available in your Windows start menu. Open Pulse Secure. You will need to create a connection to begin using the VPN client.

8. Click the plus (+) icon located in the green bar.
Pulse Secure connection window

9. Fill out UNB VPN in the name field and type https://vpn.unb.ca into the Server URL field. Click ‘Connect’.
Connection information screen for Pulse Secure

10. Fill out your User ID and UNB password.
Login screen for Pulse Secure

11. If your login was successful, you will see a green checkmark in the connections window. Pulse Secure will remember your connection information for future sessions, to connect simply click the 'Connect' button next to UNB VPN.

12. To disconnect the client, click ‘Disconnect’ in the connections window.

Problems installing the VPN Client?

For further assistance, please contact the IT Service Desk.

Running Pulse Secure after installation

Once the client has been installed it is no longer necessary to follow the above instructions each time you wish to connect to the VPN. Instead, simply follow the instructions below.

  1. Right click the Pulse Secure icon in the task bar, then click 'Open Pulse Secure'.
    Open Pulse Secure from the Task Bar
  2. Click 'Connect' next to the UNB VPN connection.
    Click 'Connect'
  3. Enter your UNB Login ID and Password and click 'Connect'. You will then have a secure connection to the UNB network.

    Login

Uninstalling Network Connect

  1.  Click on ‘Start’.
  2. Select ‘Control Panel’.
  3. Click ‘Programs’ or ‘Uninstall programs’.
  4. Click on ‘Network Connect’.
  5. Select ‘Uninstall’.
    Uninstall Network Connect software