outage-details | UNB

Outage Details

Outage Details

UCard Online - eAccounts is experiencing intermittent outages also impacting Online Parking Pass payments

Unscheduled Outage

Initial Posting

Wed, 25 Aug 2021 13:29:00 - Thu, 26 Aug 2021 13:29:00


All UNB Campuses

UCard Online (eAccounts) is currently experiencing intermittent outages due to a vendor issue with Transact eAccounts. 
 Services impacted:
  • adding money to your UCard
  • Parking Pass Online Form - paying with your UCard
  • accessing UCard Online (eAccounts)
  • accessing eAccounts app
  • adding new payment methods to eAccounts
ITS will update this outage posting as soon as the vendor has resolved the issue.