Type: IT Announcements

Issue Status: Initial Posting

Outage Date: - Now

Services Affected: Other

Campus Affected: All UNB Campuses

Original Details:

On April 30, ITS and ISS are retiring our old IT Service Desk phone numbers (listed below) previously used for technical support at UNB. Both our old numbers and new numbers had been running concurrently to reduce impact to you.

If you have not already done so, please update your address book and any departmental documentation referencing UNB IT support with our current contact details:

CURRENT: UNB IT Service Desk (serving all UNB faculty, staff and students) introduced in 2017

• On campus: 2222
• Fredericton: 457-2222
• Saint John: 657-2222
• itservicedesk@unb.ca 

RETIRING on April 30: Old IT Service Desk numbers

• Fredericton: 453-5199 (formerly the ITS Help Desk phone number)
• Saint John:
  • 657-4357 (formerly the Student Help Desk phone number)
  • 648-5555 (formerly the PCS Help Line phone number)