UNB Wireless (Wi-Fi) Replacement

Starting July 2018 and into the fall, ITS and ISS are replacing UNB’s wireless (Wi-Fi) equipment on all our campuses (Fredericton, Saint John and Moncton) with new and improved technology that will make wireless at UNB faster and more reliable.

At the same time, we’re moving from the myUNB WiFi network name to eduroam, giving you Wi-Fi access at UNB as well as other universities and institutions around the world.

Connect to UNB’s new Wi-Fi (eduroam) now

Note: The instructions below are general. Depending on your device, additional steps may be required and can be found here. If you need help, please contact the IT Service Desk

  1. If you previously connected to myUNB WiFi or eduroam*, forget them from your device’s list of available networks.
  2. Connect to eduroam using your:
    • ‘UNBloginID@unb.ca’ (ex: jdoe@unb.ca) - don’t forget the ‘@unb.ca’
    • UNB password
  3. Accept the certificate when prompted.

*ITS made behind the scenes network changes to eduroam - which has been available to the UNB community for a number of years - on July 25. If you previously connect to eduroam before this date, you'll need to forget eduroam in your list of available networks then reconnect.

When is the wireless equipment being upgraded?

Upgrades are being done building by building - see our upgrade schedule for full details.

When is myUNB WiFi going away?

myUNB WiFi will gradually become unavailable building by building as we upgrade the wireless equipment. See the upgrade schedule for specific dates and locations.

For this reason, we encourage you to connect to eduroam now so you have a seamless Wi-Fi connection regardless of whether you’re in a location that has been upgraded or not.

Is Wi-Fi still available in buildings while they’re being upgraded?

You may experience interruptions or slowness in your Wi-Fi connection if you're located in a building while its equipment being upgraded. 

Once a building has been upgraded, myUNB WiFi will no longer be available in that location and you will need to connect to eduroam.

What else has changed?

GuestUNB WiFi has been replaced with a new guest wireless - public@unb – that makes it easier for visitors to connect to Wi-Fi at UNB.

UNB’s new guest wireless (public@unb):

  • Does not require a UNB faculty or staff sponsor or special login ID (visitors can connect automatically themselves)
  • Provides access to the Internet and public UNB websites only (not secure UNB sites or services, including printing, file shares, etc.)

When will public@unb be available?

Public@unb is now available on all UNB campuses (Fredericton, Saint John and Moncton). 

Why should I use eduroam instead of public@unb?

Eduroam is more secure and gives you full access to:

  • UNB network services (printing, file shares, etc.)
  • The internet (Google, youtube, etc.)
  • Wi-Fi at other eduroam institutions around the world

Public@unb only gives you access to the internet and cannot be used to access all UNB IT services.

What are the benefits of eduroam?

Eduroam (EDUcation ROAMing) allows you to easily access Wi-Fi at UNB as well as universities, colleges and research centres in over 85 countries around the world. View a map of all eduroam locations.

What are the benefits of the equipment upgrades?

Following the upgrades, UNB’s Wi-Fi will be:

  • Faster
  • More reliable
  • Able to accommodate more connections
  • Higher quality
  • More secure

Learn more about why were doing this on the ITS tidBiTS blog


Please contact the IT Service Desk if you have any questions.