Central Booking Office Coordinator

Conference Services

Employment Opportunity #280-22.23

Closing Date: March 28, 2023 at 4:30 PM

We thank all those who apply; however, only those selected for an interview will be contacted.


Full-Time | 3-Year Term | Fredericton | On-Campus

Standard Work Hours:

Mon - Fri | 8:15 am - 4:30 pm | 36.25 hours per week

Additional Working Conditions & Notes:

After-hours commitments and may involve long hours during peak periods.

Salary Range:

$37,162.00 - $46,454.00 per annum

Why Choose UNB?

UNB offers a large variety of benefits for employees, including a full pension, a minimum of three weeks of vacation annually, the Employee and Family Assistance Program (EFAP), and dental, life, and health insurance.


Reporting to the Director, the Central Booking Office Coordinator works primarily in the Central Booking Office providing front-line service to internal and external clients looking to book space for meetings and events on campus, in academic spaces or at the Wu Conference Centre (WCC). This position works closely with the Manager, Finance & Operations to process invoices, track files and perform other administrative functions for Conference Services. The Coordinator is team-focused and supports other team members in performing their duties and serving clients.


  • Post-Secondary education in Business Administration, Hospitality, tourism, or a related field.
  • 1 - 3 years' experience in a complex business environment.
  • 1 - 3 years' experience in client service, hospitality, or a related field.
  • Equivalent experience and education will be considered.

Additional Strengths

  • Ability to process high volumes of work in a friendly, efficient, and accurate manner.
  • Skilled in collaboration, communication, negotiation, and persuasion.
  • Accuracy, attention to detail, and a commitment to excellence is critical to success in this role.
  • Confidence in implementing change and a demonstrated commitment to supporting an entrepreneurial, client-service-focused organizational culture.
  • Tact and diplomacy, paired with a strong work ethic are required.
  • Excellent communication skills and a proven ability to connect with a variety of different people.
  • A positive, can-do attitude paired with an openness to change.
  • A naturally friendly people-person who is charismatic and has a good sense of humour.


Conference Services is an entrepreneurial division of Student Services that provides meeting, event, and accommodation facilities and services to internal and external clients, the proceeds from which help to fund student services, programs, and facilities. Our team is focused on best-in-class service to clients across the five business units: Accommodations, Central Booking Office, Wu Conference Centre, Conference Management Services, and Special Events. Reaching well beyond financial implications, Conference Services engages in critical community outreach to youth and sports groups, government, corporations, alumni, non-profit groups, and the general public as well as providing valuable support to faculty, staff, and students.

This position is part of the PSAC, Local 60551 employee group and falls under the PTSU Collective Agreement.

UNB is situated on the unceded territory of the Wolastoqiyik and Mi'kmaq peoples along the banks of the beautiful and bountiful Wolastoq river, a region recognized worldwide for its natural beauty. UNB is a comprehensive university with a long history of excellence in teaching and research.


The University of New Brunswick and PSAC/PTSU Local 60551 are committed to employment equity and fostering diversity within our community and developing an inclusive workplace that reflects the richness of the broader community that we serve. The University welcomes and encourages applications from all qualified individuals who will help us achieve our goals, including women, visible minorities, Aboriginal persons, persons with disabilities, persons of any sexual orientation, gender identity or gender expression. Preference will be given to Canadian citizens and permanent residents of Canada.

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