The University of New Brunswick Saint John welcomes applications for the position of Manager of Academic Advising Services with the Office of the Registrar. This is a continuing, full-time (36.25 hours per week) position with the APT employee group. The position is funded by the University Budget with a salary range of $55,241 - $71,811 per annum.
The Office of the Registrar offers services to students, and faculty/staff in admission, enrolment, strategic enrolment planning, academic advising receipting and payment plans, transfer, Indigenous and curriculum maintenance. The office works in a collaborative team-oriented approach to support academic framework services for students through the life cycle.
Position summary:
- Manage daily staff and unit. Plan to work towards completion of academic advising goals. Review progress towards goals. Identify challenges impeding academic advising.
- Manage Advising platform and usage within UNB Saint John.
- Coordinate with academic unit partners and providers regarding updates, adjustments, and UNB Saint John advising strategies and usage within advising platform.
- Establish best practices and procedures for usage within advising platform to support students, academic records, academic plans, and campus strategic goals.
- Lead research and development relating to the platform and related business processes.
- Consult and identify strategy, plan, and service delivery to meet student needs, and to support the academic plans of the faculties and academic units, as required.
- Oversee credential audit processes. Coordinate with academic units and partners through assessment process.
- Review annual plans against outcomes and goals, and academic plans. Maintain awareness of trends and pathways.
- Coordinate with internal and external partners as required to develop, support, and review UNB Saint John goals. Lead review of retention surveys and reviews, progression, and retention indicators.
Requirements/Skills:
- Bachelor's degree required in a related field.
- Minimum of 5-7 years' experience in increasingly senior leadership roles within a university environment.
- Minimum three years of employment in a customer service role.
- Minimum two years working with, or in support of, students in any educational environment.
- Experience in an Ellucian Colleague environment, with databases, and Microsoft 0365 environment preferred.
- Exceptional level of communication skills, both written and verbal.
- Adherence to privacy and confidentiality. Able to work within UNB regulations, procedures, and privacy laws.
- Flexibility and creative thinking.
Closing date for applications is February 3, 2023 at 4:30 PM. We thank all applicants for their interest but only those selected for an interview will be contacted.
The University of New Brunswick is committed to employment equity and fostering diversity within our community and developing an inclusive workplace that reflects the richness of the broader community that we serve. The University welcomes and encourages applications from all qualified individuals who will help us achieve our goals, including women, visible minorities, Aboriginal persons, persons with disabilities, persons of any sexual orientation, gender identity or gender expression. Preference will be given to Canadian citizens and permanent residents of Canada.
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