Closing Date: February 16, 2023 at 4:30 PM
We thank all those who apply; however, only those selected for an interview will be contacted.
Note: This position was previously posted and closed December 9, 2022. All applications will be resubmitted in the competition. Previous applicants need not apply.
WHAT WE OFFER:
Full-Time | 1-Year Term | Fredericton | On-Campus
Standard Work Hours:
Mon - Fri | 8:15 am - 4:30 pm | 36.25 hours per week
Salary Range:
$46,345.00 - $60,248.00 per annum
UNB offers a large variety of benefits for employees, including a full pension, minimum three weeks of vacation annually, the Employee and Family Assistance Program (EFAP), and dental, life, and health insurance.
YOUR FOCUS:
- Provide quality tier 1 & tier 2 technology support for users.
- Maintain and support technology in departments; investigate & diagnose incidents/vulnerabilities, apply known fixes & maintain documentation.
- Effectively and efficiently, install and connect technology hardware and software.
- Provide technology purchasing recommendations that meet users' needs and assist in the building of technology budgets.
- Effectively supervise student employees.
- Contribute to successful personal and team performance.
- Participate in project teams as an effective team member and complete independent projects successfully and on time.
WHAT YOU BRING:
- Bachelor's degree or diploma in a technology field.
- 3 years related work experience.
Additional Strengths
- Experience troubleshooting Windows, Macintosh, and Linux operating systems.
- Excellent customer service.
- Must be willing to work occasional overtime and participate in regular after hours on-call.
- Participation in after-hours emergency response if available.
- Ability to prioritize work, apply evolving departmental standards and meet deadlines.
- Ability to adapt to changes in work and technical environments.
- Exercise initiative to independently learn new technologies.
WHO WE ARE:
This position is part of the PSAC, Local 60551 employee group and falls under the PTSU Collective Agreement.
UNB is situated on the unceded territory of the Wolastoqiyik and Mi'kmaq peoples along the banks of the beautiful and bountiful Wolastoq river, a region recognized worldwide for its natural beauty. UNB is a comprehensive university with a long history of excellence in teaching and research.
COMMITMENT TO EQUITY, DIVERSITY & INCLUSION