The University of New Brunswick Fredericton welcomes applications for the position of Clerk PL6 (Admissions Officer Lead) with the Registrar's Office. This is a continuing full-time (36.25 hours per week) position with the SALAC employee group. The position is funded by the University Budget with a salary range of $23.75 - $28.22 per hour.
Reporting directly to the Associate Registrar, Admissions, the Clerk PL6 (Admissions Officer Lead) provides expertise in admission to undergraduate programs at UNB Fredericton. This position provides leadership within the admissions office regarding scheduling, Admissions-on-the-Spot events, training, and technology support.
- Apply knowledge of calendar admission criteria for all faculties/programs. Adhere to Admissions policies.
- Maintain communication with faculties/departments to regarding the process of admissions.
- Maintain ongoing communication with individual prospective students regarding Admission matters.
- Record and manage all supporting application documents in a paperless environment.
- Authenticate official documents according to established Admission procedures.
- Read, interpret, and evaluate students' academic credentials. Make admissions/denial decisions.
- Prepare the application file for admission and transfer credit assessment, for non-high school applicants.
- Liaise with faculty/staff to ensure efficient application management. Act as a resource on Admission matters.
- Front-line Admissions representative at targeted recruitment events offering Admission-on-the-Spot.
- Work with the Student Recruitment for scheduling of Admissions-on-the-Spot and various Admission events.
- Lead the Domestic Admissions team in a positive manner. Provide support and guidance to staff in their day -to-day work as needed.
- Assist in other areas of the Registrar's Office in a leadership role, as needed.
- Collect data, run regular reports, and identify errors. Report errors to the Associate Registrar, Admissions.
- Front-line support for users experiencing admission-related technical difficulties. Work with the CRM Recruit Support Analyst to report and advise on related technical issues.
- Work with the Associate Registrar, Admissions to advise on improvements to new/current admissions systems.
- Advise on potential admission policy changes, recommendations, and ongoing issues.
- Other duties and assisting on special projects, as required.
- Undergraduate degree with five years' related experience. An equivalent combination of education and experience may be considered. Proficiency with client relation management systems required.
- Detailed knowledge of admission terminology. Experience working with high school and university students in a service-oriented environment considered an asset.
- Proficient with technology and comprehensive knowledge of MS O365. Knowledge and experience with document management software is preferred. Experience with Colleague UI/database management systems.
- Ability to learn and apply institutional policies and procedures.
- Experience working in a confidential setting. Good judgement in dealing with sensitive or problem situations.
- Superior written and verbal communication, critical thinking, troubleshooting, and problem-solving skills.
- Ability to self-direct and work in a service-oriented environment as a member of a team and independently.
- Demonstrated ability to supervise and lead in a fast-paced environment through previous experience.
- Ability to work on weekends/evenings during peak admission periods.
Closing date for applications is August 26, 2021 4:00PM. We thank all applicants for their interest but only those selected for an interview will be contacted.
The University of New Brunswick is committed to employment equity and fostering diversity within our community and developing an inclusive workplace that reflects the richness of the broader community that we serve. The University welcomes and encourages applications from all qualified individuals who will help us achieve our goals, including women, visible minorities, Aboriginal persons, persons with disabilities, persons of any sexual orientation, gender identity or gender expression. Preference will be given to Canadian citizens and permanent residents of Canada.