The University of New Brunswick Fredericton welcomes applications for the position of Senior Director with Conference Services. This is a full-time (36.25 hours per week) term position (leave replacement), ending February 4, 2022, with the APT employee group. The position is funded by the University Budget with a salary range of $55,740 - $72,465 per annum.
This position is one of five Senior Directors that comprise the Student Services Leadership Team, a team responsible for providing strategic direction, advocacy, and leadership for the entire Student Services department. The Acting Senior Director, Conference Services also contributes to this team and the entire Student Services department by providing leadership, advice and oversight related to communications and marketing activities.
- Provide leadership and advice on campus in matters related to conferences, meetings, events, space, and industry trends.
- Develop and maintain campus, local, and national partnerships to facilitate delivery of services.
- Collaborate with multiple stakeholders to advance Conference Services.
- Influence the development and implementation of Student Services-wide plans and programs as well as leading major strategic priorities for the department.
- Provide financial leadership within Division which includes responsibility for budget across all Conference Services' units.
- Develop, oversee, and provide advice regarding budgets for conferences and events hosted by internal UNB faculty and staff as well as on behalf of third party external organizations.
- Analyze, interpret, and present financial data including Return on Investment and Cost Accounting to determine rate structures, strategic priorities, and opportunities.
- Ensure financial policies, procedures, and business controls and standards reflect both UNB policy and industry standards.
- Contribute to the annual budget process for Student Services through accurate reports, projections, and proposals.
- Mitigate risk by ensuring all contracts, internal administration, policies, and procedures are thorough and reflect the University's best interests and by resolving high-level issues and complaints from clients, partners, and team members.
- Guide team on issues of liability as related to Conference Services' activities.
- Lead collaborative strategic planning and direction-setting initiatives for the Division.
- Lead and manage 1-2 large scale conference management files for internal or external groups.
- Build and maintain positive relationships with potential and current clients and key industry contacts in order to raise the profile of UNB Conference Services.
- Provide developmental leadership to team of 10 professional and 40+ student staff.
- Manage workflows for staff to adjust to peak periods in all departmental units.
- Master's degree in business administration or combination of bachelor's degree in business administration and work experience/professional industry certification (CMP, CMM, PMP).
- Minimum 5 years progressive responsibility in a complex business environment, preferably in the hospitality and/ or meetings & conventions industry.
- Minimum 5 years' experience in Client Service, preferably in Meeting & Conventions industry.
- Certified Meeting Professional, project management certification all considered assets.
- Demonstrated collaborative leadership, communication, consensus-building, and negotiation skills.
- Exceptional written communication skills.
- Demonstrated analytical, problem-solving, and decision- making skills.
- Ability to shift readily between macro-strategic issues and critical detail.
- Ability to make high-risk strategic decisions that have significant consequences.
- Effective fiscal management and budgeting skills and an ability to analyze and explain financial data.
Closing date for applications is December 15, 2020 4:30PM. We thank all applicants for their interest but only those selected for an interview will be contacted.
The University of New Brunswick is committed to employment equity and fostering diversity within our community and developing an inclusive workplace that reflects the richness of the broader community that we serve. The University welcomes and encourages applications from all qualified individuals who will help us achieve our goals, including women, visible minorities, Aboriginal persons, persons with disabilities, persons of any sexual orientation, gender identity or gender expression. Preference will be given to Canadian citizens and permanent residents of Canada.