Support Staff Employment Opportunity

Instructional Technology Specialist

Centre for Enhanced Teaching & Learning UNB Fredericton

Competition #:#134-17.18Closing Date:February 26, 2018 4:30pm
Employment Group:P.T.S.U.Salary or Rate:$42,695 - $55,507 Per Annum
Employment Date:(tentative)As soon as possibleHours per Week:Full-Time (36.25 HPW)
Position Length:(tentative)Term Until April 23, 2021Funding:External Funding


The Instructional Technology Specialist is responsible for management and operation of systems and tools for student engagement, focusing on the support, training and system administration services for the learning management system (D2L) on the Fredericton campus. This position reports to the Coordinator of Teaching & Learning Services (TLS), but will rely on CETL’s Instructional Designer (Educational Technology) for operational guidance and direction.
Representative Responsibilities
·    Determine faculty needs relating to instructional technology tools and the LMS.
·    Provide technical advice on the application of the LMS (Currently D2L Brightspace).
·    Identify/create LMS-based strategies and tools to help instructors engage students.
·    Develop and deliver group and one-one training sessions for instructors and students as needed.
·    Identify strategies for increasing faculty adoption rates of LMS and other instructional applications.
·    Daily LMS troubleshooting and support for instructors.
·    Manage and update online resources including an FAQ web page, regular LMS news messages and a Twitter feed.
·    Configure the system to best meet the needs of UNB’s mission. Stay abreast of system updates and product releases and make recommendations for changes.
·    Work with third party vendors to integrate their products into the system. Communicate outages, new releases and updates with all stakeholders.
·    Document system configuration and procedures. Provide technical support and liaise with outside vendors and ITS as needed.
·    Provide expert knowledge in the application of multimedia, mobile technologies and emerging instructional technologies.
·    Stay informed about new educational technologies.
·    Coordinate with the instructional designer to test promising technologies and new methods for using established technologies.
·    Promote the appropriate use of emerging technologies and mobile technologies and train instructors for effective implementation.
·    Administer, provide training and support for a student response system.
·    Maintain and content edit a D2L Support website (and other CETL websites as needed) using some of the following technologies; Cascade (CMS), HTML, Javascript, Screencasting.
·    Supervise part-time student technical assistants as required.
·    Liaise with the UNBSJ Instructional Technology consultant as required.
·    A University graduate with concentration in technology, multimedia, education or related field.
·    Three to five years’ experience as a system administrator of learning management system (D2L preferred)
·    Three to five years’ experience providing technical support and troubleshooting software problems.
·    Experience in a teaching or training environment (post-secondary education environment is ideal)
·    Ability to interact and communicate effectively with technical and non-technical staff.
·    Experience with a wide variety of instructional technologies and applications typically found in an academic setting.
·    Experience designing and delivering focused training sessions to a variety of clients in an academic environment.
·    Communications and people skills are essential.
The University of New Brunswick is committed to employment equity and fostering diversity within our community and developing an inclusive workplace that reflects the richness of the broader community that we serve. The University welcomes and encourages applications from all qualified individuals who will help us achieve our goals, including women, visible minorities, Aboriginal persons, persons with disabilities, persons of any sexual orientation, gender identity or gender expression. Preference will be given to Canadian citizens and permanent residents of Canada.


For more information, please contact:

UNB Fredericton
Human Resources Room 102
Physics & Admin. Building
Fax: 506-453-4611

UNB Saint John
Financial & Admin. Services
Room 114/115, Oland Hall
Fax: 506-648-5714

We thank all applicants for their interest but wish to advise that only those selected for an interview will be contacted.
Applications will be accepted ONLY until the end of regular business hours on the closing date.