Support Staff Employment Opportunity

Director of Academic Support

Student Services UNB Fredericton

Competition #:#093-17.18Closing Date:October 27, 2017 4:30PM
Employment Group:A.P.T.Salary or Rate:$54,937 - $71,416 Per Annum
Employment Date:(tentative)As soon as possibleHours per Week:Full-Time (36.25 HPW)
Position Length:(tentative)1 Year TermFunding:University Budget


As Director of Academic Support, this position is responsible for identifying, delivering, and coordinating programming that supports current students as well as the transition of new students into UNB so that they may be successful academically and personally. The Director is a leader in utilizing campus data to assess student needs and program efficacy.
Representative Responsibilities
·    Provide institutional leadership including articulating a vision of how Academic Support can contribute to UNB by fostering student academic success at all levels and thus increasing retention and enhancing recruitment initiatives; remaining current with and sharing emerging developments, trends, and technologies relevant to student academic success to ensure optimum service is being provided; initiating policy and procedures revisions and changes to meet changing needs; working directly with faculty and advisors in the development of faculty/department level student success programs, and managing a large cadre of student leaders. Provide leadership on campus in matters relating to the overall student experience.
·    Consider issues of liability and responsibility related to all aspects of programming within the Academic Support unit. Ensure appropriate policies and procedures are in place that comply with and support relevant legislation and University regulations.
·    Conceptualize and guide the development of new initiatives, both within the unit and across the University, to aid in student success and persistence at all levels and based on research, academic literature, and assessment of student need.
·    Provide advice and support to faculty and staff in the development of faculty/department level student success programs.
·    Develop an operational plan for Academic Support that includes goals and objectives; manage budget envelope and ensure appropriate accountability and responsibility; and develop strategies for dealing with financial shortfalls and unforeseen expenditures.
·    Ensure senior management, the Student Services leadership Team, Academic Success Division, and other Student Services colleagues are kept informed of initiatives related to the student community; represent and promote Academic Support both within the university community and externally; coordinate the dissemination of university communications to student and parents/supporters via campus newsletter, e-news, promotional material, etc.
·    University degree in a relevant area such as education, adult education, leadership, or counselling; a Master’s degree is strongly preferred.
·    5-7 years or more of related leadership experience and demonstrated mastery in the following areas: development and implementation of student/client-centric programming and services resulting in measurable and sustained student retention and satisfaction; strategic planning; budget management; a nurturing, development approach to the oversight of student staff that promotes skill building and personal growth; Risk management; and collaboration with divers units in order to accomplish goals and objectives.  
·    Extensive knowledge of student services and strategic enrollment management standards, trends, and best-practices.
·    Collaborative leadership, communication, and consensus-building skills.
·    Team building and conflict resolution skills. Ability to create an environment that encourages innovation.
·    Organizational, administrative, and interpersonal skills. Strength in managing multiple priorities and complex tasks.
·    Exceptional oral and written communication skills. Effective fiscal management and budgeting skills.
·    Ability to shift readily between macro-strategic issues and critical details.
·    Ability to successfully perceive, navigate, and respond appropriately to sensitive issues requiring a knowledge of university governance, protocol, policy, and tradition.
·    Ability to function independently in the role with proven decision making and problem solving skills.
** To be given consideration for this competition, you must demonstrate how, when and where you acquired the requirements outlined for this position. Your resume must present education and work experience in chronological order, with work experience detailed in both months and years, and whether it was part-time or full-time**


For more information, please contact:

UNB Fredericton
Human Resources Room 102
Physics & Admin. Building
Fax: 506-453-4611

UNB Saint John
Financial & Admin. Services
Room 114/115, Oland Hall
Fax: 506-648-5714

We thank all applicants for their interest but wish to advise that only those selected for an interview will be contacted.
Applications will be accepted ONLY until the end of regular business hours on the closing date.