COVID-19 Frequently Asked Questions

Last updated: Mar. 24, 2020

In following the New Brunswick Public Health direction to close all recreational facilities and as part of the University's response to COVID-19, all UNB Fredericton Athletic & Recreation Facilities are closed until further notice, effective Mar. 16.

Please reference the FAQ's below for additional details regarding our operations during this time:

Where can I find more information about UNB’s response to COVID-19?

The latest information & updates from UNB can be found by visiting unb.ca/coronavirus. More information from trusted sources can be found by visiting the Public Health Agency of Canada or New Brunswick Public Health websites.

When will URec be opening again?

UNB Recreation Services has received directive from the University to be closed as of Mar. 16 at 11 p.m. until further notice. The facility closures include: CURRIE CENTER, L.B. Gym (including Sir Max Aitken Pool), BMO Indoor Dome and the Aitken University Centre. The extent of the closure will be continuously evaluated to determine the necessity of extending the closure. We will keep our members informed of any new dates as the situation evolves. We appreciate your patience and understanding while we navigate through this situation.

What does this mean for my membership?

Memberships will extend for the length of the closure. This also includes any services you may have purchased, such as locker rentals, towel services or personal training. 

What is the status of my parking pass? 

Given that current parking permits have expiry date set on the fifteenth or the last day of the month, we are unable to extend the current parking permits. However, we will provide an equivalant discount on your next parking permit purchase to compensate for the lost usage.  

When will group fitness classes or family/lap swims resume?

Given that we are closed until further notice, no determination has been made at this time. We hope to resume the group fitness and SMA Pool schedule once our facilities re-open. Dates will be re-evaluated as more information regarding the extent of the closure becomes available.

When will my fee-based program (IE: reformer, etc.) start and will I get a refund for the classes missed?

Given that we are closed until further notice, no determination has been made at this time for when programs will resume. We are working on how to best compensate members/program participants for those who had programs & classes in-progress. We will provide an update as soon as possible.

When will the spring session of programs begin? 

The registration date for spring programming was originally scheduled for Tuesday, April 14. The spring session of fee-based programming is tentatively set to begin as of Monday, May 4. These dates may be rescheduled depending on the status of our closure. No new dates have been confirmed at this time. We appreciate the patience & understanding of all members/participants. 

What happens to the swim program now that all facilities are closed until further notice? 

The last day of the winter swim lessons program was scheduled for Saturday, Mar. 28. With the closure effective Monday, Mar. 16, this means the program has ended three weeks early. We are working on how to best compensate parents and will provide an update as soon as possible. An email for swim parents regarding report cards will be sent shortly.
Given that our Spring registration date was scheduled for Saturday, Mar. 28, further details regarding a new registration date will be determined later.

How can I stay updated with URec and learn more about important information, such as re-opening dates or revised class schedules?

The best way to stay updated with URec during the closure is to follow our social media channels or subscribe to our e-mail list. Follow URec on Facebook, Twitter or Instagram. If you would like to be added to our e-mail list, please e-mail Colin Bowley at colin.bowley@unb.ca.