COVID-19 Frequently Asked Questions

This page is updated as information becomes available

Effective as of Mar. 16, all UNB Fredericton Athletic & Recreation Facilities are closed until further notice. UNB is actively engaged in a phased reopening approach to ensure the safety of our community and to comply with the emergency order as set by the UNB Bi-Campus COVID-19 Response Committee.

Please reference the FAQ's below for additional details regarding our operations during this time:

Now that that the Province of New Brunswick has announced it will move to Phase Three of the NB recovery plan, does that mean URec will reopen?

At this time Recreation Services (or URec) continues to follow the emergency order directives as set by the UNB Bi-Campus COVID-19 Response Committee. UNB has previously indicated it would follow a thoughtful and phased approach to reopening in light of the many complex health & safety requirements. All campus units, including URec, are currently developing operational plans in accordance with WorkSafeNB and New Brunswick Public Health guidelines that will ensure a safe environment for our community before resuming in person campus activities.

While UNB continues to progress through its reopening phases, URec does not anticipate a return to in person recreational programming activity before August. All dates will be closely evaluated and contingent upon UNB’s direction and the timing of New Brunswick Public Health restrictions being lifted or reinstated. Updates will continue to be shared with all members if/when they become available.

Where can I find more information about UNB’s response to COVID-19?

The latest information & updates from UNB can be found by visiting unb.ca/coronavirus. More information from trusted sources can be found by visiting the Public Health Agency of Canada or New Brunswick Public Health websites.

When will URec be opening again?

UNB Recreation Services received directive from the University to be closed as of Mar. 16 at 11 p.m. until further notice. The facility closures include: CURRIE CENTER, L.B. Gym (including Sir Max Aitken Pool), BMO Indoor Dome and the Aitken University Centre. At this time, URec does not anticipate a return to in person recreational programming activity before August. All dates will be closely evaluated and contingent upon UNB’s direction and the timing of New Brunswick Public Health restrictions being lifted or reinstated. Updates will continue to be shared with all members if/when they become available. 

What does this mean for my membership?

Memberships will extend for the length of the closure. This also includes any services you may have purchased, such as locker rentals, towel services or personal training. 

I left items in my locker. How can I get them?

For members with personal belongings left in lockers, please note that plans are underway to prepare facilities so those items may be retrieved in a safe and efficient manner. More information, including dates and times for retrieval, will be shared with all members in the coming weeks

Will there be a summer session of children's swim lessons, group fitness or fee-based programs?

The summer session of children's swim lessons, group fitness & fee-based programming, has been cancelled. Dates for potential fall programs have not been confirmed at this time. We appreciate the patience & understanding of all members/participants.

What is the status of my parking pass? 

Given that current parking permits have expiry date set on the fifteenth or the last day of the month, we are unable to extend the current parking permits. However, we will provide an equivalant discount on your next parking permit purchase to compensate for the lost usage.  

When will group fitness classes or family/lap swims resume?

No determination has been made at this time for when group fitness classes or family/lap swims may resume. We hope to resume the in-person group fitness and SMA Pool schedule once our facilities re-open. Dates will be re-evaluated as more information regarding the extent of the closure becomes available. In the meantime, members are encouraged to participate in a virtual group fitness class.

When will my fee-based program (IE: reformer, etc.) resume and will I get a refund for the classes missed?

Given that we are closed until further notice, no determination has been made at this time for when programs will resume. For the classes missed during the Winter 2020 term, participants were able to choose from refunds or credits. Those who chose to receive a credit had that amount applied to their account.

During the closure, does URec have any tips or ideas on how I can stay active & healthy?

URec has created a number of health & wellness at home resources for its members. Find home workouts, instructional videos, virtual group fitness and a number of tips and strategies for maintaining an active & healthy lifestyle while at home. 

What happens to the swim program now that all facilities are closed until further notice? 

The last day of the winter swim lessons program was scheduled for Saturday, Mar. 28. With the closure effective Monday, Mar. 16, this means the program ended three weeks early. For the classes missed, participants were able to choose from refunds or credits. Those who chose to receive a credit had that amount applied to their account. An e-mail regarding report cards for swim parents was sent on Monday, Mar. 30. Further details regarding the next registration date will be determined at a later date.

How can I stay updated with URec and learn more about important information, such as re-opening dates or revised class schedules?

The best way to stay updated with URec during the closure is to follow our social media channels or subscribe to our e-mail list. Follow URec on Facebook, Twitter or Instagram. If you would like to be added to our e-mail list, please e-mail Colin Bowley at colin.bowley@unb.ca.