International Student Orientation 

All international students are strongly encouraged to attend Fall 2020 International Student Orientation Day.  Not only are the events of this day fun and a great way to meet new people, but the information and connections you make throughout Orientation are essential for academic success! If you have any questions or concerns, please contact us.

Already registered? Start the process of obtaining your UNB UCard so that it will be ready for you when you arrive on campus.

winter orientation 2020

For information on temporary accommodations check HERE.

See ISAO's welcome video for new international students:

Student Services - Frequently Asked Questions

The University of New Brunswick is home to over 800 international students. International students face unique challenges as they transition to life as a student in a new country.  We have drafted some freqently asked questions and answers that we feel would be helpful to you as a first year student! These are just some of UNB’s student services, so for more information be sure to visit the International Student Advisor’s Office in the CC Jones Building or contact us at or (506) 453-4860.

Student Health Centre – 3rd Floor, CC Jones Building, 26 Bailey Drive

Q.) Where would you go if you were sick?

For Any non-urgent concerns regarding your health and well-being, go to the Student Health Centre.  If your concerns are urgent/severe (chest pain, difficulty breathing, uncontrolled bleeding, severe burn) please visit the local hospital emergency department. If you are unsure, call 811 to speak with a Registered Nurse who can help assess your medical needs.

Q.) How do I make an appointment at the Student Health Centre?

Call 453-4837 to make an appointment or visit the Student Health Centre in person.  You can book an appointment for the same day-but come early-doors open at 8:15am.  If appointments for the day are filled, you can get a next-day appointment.

Q.) What do I need to bring to EVERY appointment at the Student Health Centre?

Your valid Student ID and a valid health insurance card (Medicare, GuardMe)

Q.) What if I am sick and Student Health Centre is closed?

If you have a non-urgent concern but can’t wait until the Student Health Centre is open, please contact an After-Hours Clinic. There are several After Hours Clinics in Fredericton that you can find on Google or you can call 811 to speak with a Registered Nurse who can help assess your needs/condition.

 Q.) Are there Doctors and Nurses at the Student Health Centre?

Yes, we have an excellent health care team at Student Health Centre. There are four doctors, a Nurse Practitioner, Registered Nurses and a Registered Dietician.  We also have two Specialist Physicians who work out of our clinic at least one day per month, an Orthopedic Specialist and a Psychiatrist.

Q.) What if I have an appointment at Student Health but cannot go?

If you need to cancel a scheduled appointment, please email us by 8:15 am for a morning appointment and by 12pm for all afternoon appointments.  There is a $35 for starting charge in case of any missed appointments.

Q.) What is the best way to prevent the flu virus from making me sick?

Get your flu vaccine. This is available at the Student Health Centre at the end of October each year and costs $15.00. Washing your hands is also another easy way to prevent getting sick with the flu.

Career Development & Employment Centre – Neville Homestead, 58 Mackay Drive

Q.) Where can I see what types of jobs are available on and off campus?

Career Development & Employment (CDEC) website has a Student Job Bank and job posts on campus employment through the Work Study Program.

Q.) Are there any opportunities for paid employment on campus?

The Work Study Program which allows you to work 10 hours per week, as well as various other places on campus such as Campus Recreation, Library, bookstore, Sodexo, etc.  For a complete list, please visit the CDEC Website.

Q.) Is the resume that I had before I began my studies at UNB still valid? If not, what options are there to update my resume?

You should update your resume and it should be targeted to the position you are applying for. Attend a Resume and Cover Letter workshop, have a one-on-one appointment with an advisor and set-up an account through Optimal Resume.

Q.) I am interested in finding out about employers who hire UNB Graduates and what they are looking for in an employee.  How can I find out this information?

Career Development and Employment Centre hosts three career fairs throughout the year. If you are unable to participate in our career fairs you may want to book an Employer Information Session which can be scheduled any time throughout the year.

Q.) Where can I find Information on what I can do with my degree/major?

UNB Career Connections are here to help. Planning your career takes time, but the rewards are great. By basing your plans on what you like to do and what matters to you, you'll greatly improve your chances of finding the career you want.

Financial Aid – 1st  Floor, CC Jones Building, 26 Bailey Drive

Q.) What Does the Financial Aid Office do in general for UNB Students?

The Financial Aid office provides financial advice, support and advocacy.

 Q.) What supports and services are available to international students and exchange students?

  • International undergraduate and graduate students can apply for the Work-Study program
  • Graduate students can apply for the Graduate Bursary program - deadline November annually
  • Unfortunately, exchange students have no access to funding

Q.) What is the difference between Financial Services and Financial Aid?

  • Financial Services manage all student accounts and receive payments from students, mostly for tuition and residence costs
  • The Financial Aid office provides help through advice, support and advocacy

Q.) What is the difference between a bursary and a scholarship?

  • A bursary is awarded based on need, regardless of GPA
  • A scholarship is awarded based on academic merit

Q.) What is the difference between work-study and part-time employment?

  • Work-Study is a subsidized work program designed to assist financially needy students with the high costs associated with post-secondary study. The program will also provide students with an opportunity to gain valuable skills/experience in an on-campus, part-time employment situation. Work-Study positions are 10 hours per week. Students who pay full-time tuition are eligible.
  • Part-time employment - please contact Career Development and Employment Centre for information on Part-time employment.

Q.) Does the Financial Aid Office offer Financial Planning Workshops?

Yes, through the Student Success Workshops. Please vist the website for more information.

Q.) How do I contact the Financial Aid Office?

Contact the office at 453-4796 or visit the main reception desk at the CC Jones Building on Campus to schedule an appointment PLEASE NOTE that appointments are necessary.

Counselling Services – 2nd Floor, CC Jones Building, 26 Bailey Drive

Q.) What Services are offered at Counselling services?

We offer a number of services to help you with personal problems that may be getting in the way of your academic success. These include individual therapy, group, workshops, seminars and psycho-education. We also provide couples counselling to students who are married or in a committed long-term relationship. All of our services are offered by trained professionals and are confidential.

Q.) How long are appointments?

Your first appointment will be 30 minutes for an initial consult to give you and a counsellor an opportunity to discuss your current situation and options for help.  Following appointments range from 15 minutes to 1 hour depending on needs.  

Q.) Does it cost anything to access counselling services?

No-there is no cost.  We serve part-time and full-time undergraduate and graduate students at both the University of New Brunswick and St. Thomas University.

Q.) What types of issues or problems can you help with?

We offer help for a wide range of problems including anxiety, depression, grief, relationship difficulties, stress and more.

Q.) How do I make an appointment?

You can make an appointment by calling 453-4820 or walk in to make an appointment in person. We are open Monday to Friday from 8:15 AM to 4:30 PM

Q.) What can I do if I am feeling stressed or overwhelmed?

Feeling some amount of stress is normal in University and there are helpful things you can do to manage it. These include getting good sleep, eating healthy, getting regular exercise, socializing and managing your time effectively. If you find that you are having difficulty developing these healthy coping strategies, we are happy to help!

Q.) What can I do if I have a crisis?

If you have a personal emergency and need someone to talk to, you can come see one of our counsellors who will help guide you through it.  If you have an emergency that requires urgent help, you can call UNB Security at 453-4830 or go to emergency room at the hospital. You can also call CHIMO Crisis line at 1-800-667-5005.

UNB Campus Security – Campus Operations Building, 767 Kings College Rd. (Open 24/7/365)

Q.) Where are Emergency Phones located on the UNB Campus?

  • ITC (Head Hall) Parking lot off Windsor Street
  • Lady Dunn Parking Lot across from Jones House
  • UNB-STU Walk-way from the SUB
  • Marshall D’Avray Hall by Chapman Field
  • Aitken Center Parking Lot between Wu Centre and South Gym
  • Lady Beaverbrook Gym near front entrance
  • Bookstore across from the entrance
  • Magee House beind the building

Q.) Can you call UNB Security for FREE from a Payphone?

Yes. Payphones on campus have a direct line to Security. Look for the yellow sticker to find the button. There are red phones in elevators and in some academic buildings that are also direct connections to Security. We also encourage people to add our number to their contact list 453-4830.

Q.) Who do you call if you are locked out of your room?

Call a proctor/residence staff first, if unavailable Security can also assist. (453-4830)

Q.) Where can you get First Aid?

From Security, your Proctor or Residence Life Coordinator (RLC) or from designated persons in your faculty.

Q.) Who do you call if you would like someone to safely walk you home at night?

Call Security and they will arrange for Student Campus Patrol (one male, one female) to escort you home.

Q.) What Security-related group can I get employment with?

Student Campus Patrol is comprised entirely of, and administered by, UNB students. Under the oversight of UNB Security, the Campus Patrol provides an exceptional employment opportunity to students of UNB Fredericton.

Q.) Do you need a Parking Pass to park on campus?

Yes. All vehicles on campus must have a parking pass, this includes students, staff, faculty and visitors. Parking passes can be purchased on-line with your U-card. Student parking passes can be picked up or purchased at Financial Services during regular business hours. Day passes ($5.00) are available for purchase from 8 am to 3:30 pm Monday to Friday (excluding statutory holidays) at the security office. Monthly passes are also available from the Security office.

Q.) Does Security have cameras on campus?

Yes. For the protection of students, faculty, staff and visitors video cameras are in place on campus. Cameras are only placed in a way to capture public areas on campus (for example, the grounds, parking areas, entrances, lobbies etc.).

Student Accessibility Centre – Marshall D’avery Hall, 10 Mackay Drive

Q.) Who can register with the Student Accessibility Centre (SAC)?

Students with a medical or psychological conditions documented by licensed health care professionals.

Q.) Can I register with SAC if I require extra time on tests/exams because English is not my first language?


Q.) What conditions or disabilities does the Student Accessibility Centre Serve?

Physical, mental health, neurological, hearing and vision impairments, learning disabilities, ADHD, chronic health, and temporary disabilities.

Q.) What types of documentation should I provide if I do have a disability?

Medical documentation that states condition, functional limitations that are caused by the disability and recommended accommodations.

Q.) Who will have access to my information if I register with the Centre?

Only the Student Accessibility Centre staff.

Q.) When can I register at SAC?

Up to 2 weeks prior to the last day of classes in any term/semester.

Student Advocate – 1st Floor, CC Jones Building, 26 Bailey Drive

 Q.) If I am going to miss a class when there is a test, exam or report due, or I am going to miss classes for a few days, what should I do?

 The first thing you should do is consult with your professor. Most class absences can be worked out directly between the student and the professor.  If the situation is an emergency or you will be absent for a long time, you should contact the Student Advocate by email at and ask him to provide a “Request for Consideration Form”.  You will need to provide documentation to support your absence if this is not the case.

 Q.) If I am concerned about what courses I should be taking, what should I do?

 You should consult with your Faculty Academic Advisor or Dean’s office.

 Q.) If I feel that a grade I have received is not fair, what should I do?

 The first thing you should do is consult with your professor. If you still feel that the grade is unfair after speaking with your professor, you should contact the Student Advocate for help with the “grade review” process.

 Q.) If I have received a final grade or series of final grades that are low because of things going on in my life that were beyond my control, what should I do?

 You should contact the Student Advocate for help with the “Academic Appeal” process.

 Q.) If I have been charged with an Academic offence such a plagiarism or cheating, what  should I do?

 You should contact the Student Advocate to help with the formal statement you will need to write in response to this charge.

Writing Centre – Room 410, Harriet Irving Library

 Q.) What is the hourly charge for consultations with the Writing Centre?

There is no charge for consultations with the Writing Centre—or rather, you’ve already paid for them! To book an appointment call 452-6051 or email us.

 Q.) When can I drop off my paper at the Writing Centre for editing?

You cannot drop off your paper: we will not work with your paper but with YOU, and indeed, any improvements in your paper will be made by you.

 Q.) How many appointments with the Writing Centre can I book per term?

There is no set limit, though you can book only one appointment at a time.

Q.) Do I have to book appointments in advance at the Writing Centre?

You must for daytime appointments, but we also operate an evening drop-in service during fall and winter terms. This operates from Monday through Thursday, from 6:00pm to 10:00pm. Sign-up sheets are posted at the location at 6:00pm (come early for best selection!). We have drop-in centres at HIL410 and at the Engineering and CS Library in Head Hall; extra sessions are available at times; check our website for current hours and locations.

 Q.) Do I have to cite material I copied from Wikipedia?

First, you must indicate any actual quotation you make by using quotation marks (or other conventional means); secondly, you must acknowledge all sources other than “common knowledge”—and if Wikipedia were common knowledge, no one would consult it!