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College of Extended Learning

Business Analysis Essentials

A table with business documents and data

CMPW 8108

Early bird pricing and group discounts available (see below for details)

This 3-day seminar provides you with a fundamental understanding of core business analysis tools used for planning, elicitation, and documentation of requirements. You will gain with a better understanding of the value business analysis can bring to a project and which tools best utilize that value.

Taught through a series of discussions, examples, and real world hands-on exercises drawn from IT projects and real life, you will walk out with basic tools that can be applied immediately to projects assigned to you. This course is based on BABOK® v3.

Program details

Dates: April 29-30 & May 1, 2019
Time: 8:30 a.m. - 4:30 p.m.
Location: Saint John, NB
Fee: Register by March 29, 2019, for early bird pricing - $1150 (+HST)
After March 29, 2019 - $1295 (+HST)

Group Discount: Send 3 or more participants from your company and receive a 10% discount. Contact an account manager for more information. Note: Early bird pricing and group discounts cannot be combined.

Register now!

Learning objectives

  • Evaluate underlying business analysis competencies to gain an appreciation of how Business Analysis Essentials adds value to an organization
  • Distinguish and give examples of the differences between business analysis and project management
  • List and give examples of different requirement types
  • Analyze and document a business problem
  • Contrast viable solutions against developed decision criteria
  • Describe the important sections of a business case
  • Formulate criteria to determine the best technique to elicit requirements
  • Elicit requirements from various stakeholders using various methods
  • Construct common requirement documentation deliverables
  • Analyze business requirements
  • Apply a robust requirement prioritization technique

Who should attend?

This course is appropriate for Project Managers, Senior Managers, Subject Matter Experts, Product Managers, Developers, Quality Assurance Managers, anyone responsible for managing projects, or anyone who has not been exposed to the tools, techniques, and terminology of formal project management.


Lynette Hines (MMA, MBA, BA Sc., PEng) is a recent hire to Procept Associates Training and Consulting team, although she has been a business analyst since the mid 90’s. Starting in financial services, her focus was electronic banking, including ABM and telephone banking, back-office processing, and the mortgage and small business lines of business (in both Canada and the West Indies). She spent a number of years with their corporate security group, focusing on governance, policy development, and predictive analytics in the internal fraud space. Lynette has spent 10 years working with a number of non-profits: developing, implementing, and managing the governance framework; leading process improvement work packages; and developing, implementing and managing key policies.

During her time in the financial services she developed and delivered an internal course on business analysis and process reengineering. As well, she won several awards for her work on business process improvement projects.

Lynette has a B.A Sc. in Mechanical Engineering from the University of Toronto, and MBA from the Ivey School of Business, and a Masters in Management Analytics from the Smith School of Business. Lynette is a member of IALEIA (International Association of Law Enforcement Intelligence Analysts). Lynette is currently pursuing her PMI-PBA (Professional in Business Analysis).

Learn more

Tel.: 506 458-7619
Toll Free: 1 866-599-4646
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