Data Analysis for Improving Organizational Performance | UNB

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College of Extended Learning

Data Analysis for Improving Organizational Performance

Professional holding a tablet with data on screen

When using data analysis to improve organizational performance, it's vital to employ the tools that bring the data to life and keep people engaged in the process.

This intermediate-level course explores key measures and tools, describes specific measurements, and explains the relationship between assessment and strategy. Summarizing the data with the correct tool can be the mitigating factor in reaching staff and creating change that improves performance.

In this course, you will learn:

  • How performance measures are used in different settings
  • Various organizational performance measurements
  • Advantages and disadvantages of KPIs, Balanced Scorecards, and Net Promoter Score
  • About the relationship between performance assessment and organizational tactics
  • How to assess the validity of performance measures
PDUs: 5 hours total
CEUs: 0.5 (contact hours - 5)

Price: $79 (USD)*

Register now!