English

"Effective Professional Communications" teaches students how to produce key business documents by practising their writing skills and applying their knowledge to Artificial Intelligence Digital Simulation Learning modules that present real-world business challenges. Through a combination of classroom discussions, presentations, and exercises, coupled with online role-play assignments (completed outside of class), students have the opportunity to produce, evaluate, and receive feedback on the documents they author and to understand the power of the written word as a tool in business communications. Using the case study model, the course engages students in the creation and evaluation of a variety of written and oral documents including the resume, the cover letter, the elevator pitch, internal and external routine and informational messaging (through emails, memos, and both short and long reports), business letters, and various kinds of presentations. Special attention will be paid to intercultural and interpersonal communications and the role that the written and spoken word plays in team building and effective management. This course is ideally paired with ENGL 2115 "Writing for New Media: Digital Literacies."