Land lines and cell phones
Service requests
Use the Telephone Service Request Form for:
- New telephone installation
- Move a telephone line to a new location
- Telephone repairs
- Add/delete telephone features (ie. call display, voicemail, etc)
- Any telephone related issues
Ordering a new cell phone
If you need a new cell phone, make sure you have the following information:
- Make and model of the phone being ordered (ie, not just an iPhone but which iPhone)
- All smart phones (iPhones, Blackberries, etc.) must be approved by the Vice President
- General Ledger Account the phone will be billed to
- How the phone is being paid for, i.e.
- Purchase order
- University dept VISA (provide # and expiry date), or
- To be purchased on employee's personal VISA and apply for reimbursement
- If the phone is an upgrade, be sure to note this and enter the cell # the new phone should have assigned to it if carrying forward the existing number
Fill out the Aliant Cellular Order Form and Authorization for E-billing to UNB under e-services. Your supervisor must approve the purchase (and the VP if necessary) before the phone can be ordered. For more information, contact us at 648-5666.

