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Land lines and cell phones

Service requests

Use the Telephone Service Request Form for:

  • New telephone installation
  • Move a telephone line to a new location
  • Telephone repairs
  • Add/delete telephone features (ie. call display, voicemail, etc)
  • Any telephone related issues

Ordering a new cell phone

If you need a new cell phone, make sure you have the following information:

  • Make and model of the phone being ordered (ie, not just an iPhone but which iPhone)
    • All smart phones (iPhones, Blackberries, etc.) must be approved by the Vice President
  • General Ledger Account the phone will be billed to
  • How the phone is being paid for, i.e. 
    • Purchase order
    • University dept VISA (provide # and expiry date), or 
    • To be purchased on employee's personal VISA and apply for reimbursement
  • If the phone is an upgrade, be sure to note this and enter the cell # the new phone should have assigned to it if carrying forward the existing number

Fill out the Aliant Cellular Order Form and Authorization for E-billing to UNB under e-services. Your supervisor must approve the purchase (and the VP if necessary) before the phone can be ordered. For more information, contact us at 648-5666.