Dongmin Kim, PhD

Professor

Dongmin Kim

Dongmin Kim joined the Faculty of Business Administration in 2005 and is a member of the Electronic Commerce and Management Information Systems.

Dr. Kim received Ph.D. in MIS from University of British Columbia (2005), MBA from Yonsei Graduate School of Business Administration (1998), and B.A. in Economics from Yonsei University (1982). He worked for IBM Korea for 17 years (1982–99). He teaches BA2123 (Introduction to Electronic Commerce), BA3672 (Introduction to Management Information Systems), and MBA7604 (Management Information Systems). Prior to joining the University of New Brunswick, he taught at the University of British Columbia and IBM Korea.

Dr. Kim currently serves as an Associate Editor of Asia Pacific Journal of Information Systems (2013-), a member of Referee Corps, Journal of Management Information Systems (2009-), and a member of Referee Corps, International Journal of Electronic Commerce. He served as a Vice Chair for Research Resource, SIGHCI (Special Interest Group of Human Computer Interaction) in Association of Information Systems (2010-2012), an Executive Committee member, Korean Chapter in Association of Information Systems (KrAIS) (2012-2014), a Co-Secretary, Korean Chapter in Association of Information Systems (KrAIS) (2010-2012), a member of the Editorial Board of Information and Management (2007-2011), a member of the Editorial Review Board of Decision Sciences (2007-2011). Within UNB, he serves as a chair of the Faculty Support Fund (2014-) and a chair of the Faculty of Business Research Colloquium (2014-). He served as a chair of the Senate Curriculum Committee of UNB Saint John (2009-2010), a chair of the Faculty of Business Curriculum Committee (2007-2012), and a chair of Research Colloquium (2006-2013). He is also a member of Graduate Academic Unit.

Dr. Kim received University of New Brunswick Saint John Faculty Excellence Award for Teaching (2011) and was nominated for Allan P. Stuart Award for Excellence in Teaching (2013).

His main research interest is in evaluating user interface to facilitate business to consumer electronic commerce while his other interests include effective management of anti-spam filters in an organization, information processing, information quality, service quality, and customer satisfaction of information systems.

Dr. Kim has published papers and proceedings in a number of journals and conferences. Among them, three papers have appeared in top five MIS (Management Information Systems) journals: Information Systems Research, Journal of MIS, or Communications of the ACM. He received two SSHRC (Social Sciences and Humanities Research Council) research grants (2008 – 2010): a research project titled "The Effects of Web Vendor Interventions on Customer Trust in An Internet Store" ($26,867) as a principal investigator, and another, titled "Determining the Optimal Level of Filtering Spam Mails" ($18,539) as a co-investigator with Dr. Richard Cho.

Refereed Journals

Kim, D. and Benbasat, I. "Designs for Effective Implementation of Trust Assurances in Internet Stores," Communications of the ACM (53:2), 2010, pp 121-126.

Kim, D. and Benbasat, I. " Trust-Assuring Arguments in B2C e-commerce: Impact of Content, Source, and Price on Trust," Journal of Management Information Systems (26:3), 2009-2010, pp. 175-206.

Kim, D. and Benbasat, I. "The Effects of Trust-Assuring Arguments on Consumer Trust in Internet Stores: Application of Toulmin's Model of Argumentation," Information Systems Research (17:3), 2006, pp. 286-300.

Kim, D. and Benbasat, I. "Trust-Related Arguments in Internet Stores: A Framework for Evaluation," Journal of Electronic Commerce Research (4:2), 2003, pp. 49-64.

Books chapters, reviews and reports

Kim, D. and others, "Baseline assessment report for PBK (Peace Bank of Korea)," PSS, IBM Korea, 1996

Refereed conference proceedings

Kim. D. and Cho, R." Understanding Perceptions of Students Regarding Optional Bonus Assignments: Google Certifications as Optional Bonus Assignments" Proceedings of Post-ICIS LG/CNS KrAIS Research Workshop, Milan, Italy, December 2013.

Kim. D. and Cho, R. "Examining courses that are related to students' attrition / retention" Proceedings of Korea Management Information System (KMIS) Fall Conference, Seoul, November 2013.

Kim. D. and Cho, R."Understanding Consumer’s Responses to Sponsored Links on a Search Engine Results Page" Proceedings of Post-ICIS LG/CNS KrAIS Research Workshop, Orlando Florida, December 2012.

Kim. D., Cho, R., and Yang, M. "User Interfaces Of Spam Filters: Review And Suggestions" Proceedings of Post-ICIS LG/CNS KrAIS Research Workshop, Shanghai, December 2011.

Kim, D. and Benbasat, I. "Consumers' Perceptions of Risk in Internet Shopping [Abstract],"Proceedings of International Conference on Business, Economics and Information Technology (ICBEIT), Seoul, March 2010.

Kim, D., Wang, W., Benbasat, I. "The Effects of Portal Affiliations and Self-Proclaimed Assurance on Consumer Trust: Investigating Customers' Purpose of Visit as a Moderator [Abstract],"Proceedings of the Seventh Pre-ICIS HCI Workshop (HCI/MIS'08), Paris, December 2008.

Kim, H., Suh, K., and Kim, D. "The Effects of Personalized Virtual Model and Voice Chat Support on Presence in Collaborative Online Shopping [Abstract],"Proceedings of the Seventh Pre-ICIS HCI Workshop (HCI/MIS'08), Paris, December 2008.

Kim, D. and Benbasat, I. "An Experimental Investigation of Trust Enhancing Features: Comparison of a Store's Trust-Assuring Arguments and a Third Party Certification [Abstract]," Proceedings of Korea Society of Management Information Systems (KMIS), Seoul, Korea, Spring 2006, pp. 467-467. 

Kim, D. and Benbasat, I. "The Effect of Trust-Assuring Arguments on Consumer Trust in Internet Stores," Proceedings of the International Conference on Information Systems (ICIS), Seattle, Washington, 2003, pp. 767-773.

Kim, D. "Short Arguments for Seals of Approval and Portal Affiliation: Building Consumer Trust in Online Shopping," Proceedings of the Americas Conference on Information Systems (AMCIS), Tampa, Florida, 2003, pp. 2194-2198 Best Paper Nominee.

Kim, D. "The Effect of Trust-Assuring Arguments on Consumer Trust in Internet Stores," Proceedings of the Doctoral Consortium of the Americas Conference on Information Systems (AMCIS), Tampa, Florida, 2003, pp. 3332-3337

Refereed conference presentations

"Understanding Perceptions of Students Regarding Optional Bonus Assignments: Google Certifications as Optional Bonus Assignments" Presented at Post-ICIS LG/CNS KrAIS Research Workshop, Milan, Italy, December 2013.

"Examining courses that are related to students' attrition / retention" Presented at Korea Management Information System Fall Conference, Seoul, November 2013.

"Understanding Consumer’s Responses to Sponsored Links on a Search Engine Results Page" Presented at Post-ICIS LG/CNS KrAIS Research Workshop, Orlando Florida, December 2012.

"User Interfaces Of Spam Filters: Review And Suggestions" Presented at Post-ICIS LG/CNS KrAIS Research Workshop, Shanghai, December 2011.

"Consumers' Perceptions of Risk in Internet Shopping," presented at ICBEIT (International Conference on Business, Economics and Information Technology, Seoul, Korea, on March 2, 2010. 

"The Effects of Portal Affiliations and Self-Proclaimed Assurance on Consumer Trust: Investigating Customers' Purpose of Visit as a Moderator [Abstract],"Poster presented at the Seventh Pre-ICIS HCI Workshop (HCI/MIS'08), Paris, on December 13, 2008.

"The Effects of Personalized Virtual Model and Voice Chat Support on Presence in Collaborative Online Shopping [Abstract],"Poster presented at the Seventh Pre-ICIS HCI Workshop (HCI/MIS'08), Paris, on December 13, 2008.

"An Experimental Investigation of Trust Enhancing Features: Comparison of a Store's Trust-Assuring Arguments and a Third Party Certification," presented at Korea Society of Management Information Systems (KMIS), Seoul, Korea, on June 16, 2006. 

"The Effect of Trust-Assuring Arguments on Consumer Trust in Internet Stores," presented at ICIS (the International Conference on Information Systems), Seattle, Washington, Dec. 2003.

"Short Arguments for Seals of Approval and Portal Affiliation: Building Consumer Trust in Online Shopping," presented at AMCIS (the Americas Conference on Information Systems), Tampa, Florida, July, 2003.

"The Effect of Trust-Assuring Arguments on Consumer Trust in Internet Stores," presented in Doctoral Consortium at AMICS (Americas Conference on Information Systems), Tampa, Florida, July, 2003.

Invited presentations

"Managing Anti-Spam Filters: Determining the Optimal Level of Filtration for an Organization" presented at Graduate School of Information Seminar, Graduate School of Information, Yonsei University, Seoul, Korea on March 28, 2014.

"Managing Anti-Spam Filters: Determining the Optimal Level of Filtration for an Organization" presented at IS Workshop, Faculty of Business, Yonsei University, Seoul, Korea on March 7, 2014.

"How to effectively teach courses in English" presented as a panelist in a panel session at Post-ICIS LG/CNS KrAIS Research Workshop, Orlando Florida on December 19, 2012.

"Using a game to communicate course objectives" presented at the Furious Five sessions in the Kaleidoscope 2012, Fredericton, Canada on December 6, 2012.

"Understanding Consumer's Response to Sponsor Links on a Search Engine Results Page," presented at a Research Colloquium at the University of New Brunswick in Saint John on October 21, 2011.

"The Effect of Portal Affiliation and Warranty-like Arguments on Initial Trust in B2C e-commerce: Examining Likelihood to Transact with a Store and National Culture as Moderators," presented at MIS Research Workshop at the University of British Columbia on August 14, 2009.

"Trust-Assuring Arguments in B2C e-Commerce: Impact of Content, Source, and Situational Factors on Trust," presented at State University of New York in Plattsburgh on February 21, 2008.

"Influence of the Structure and Source of Trust-enhancing Arguments on Trusting Belief in B2C e-commerce," presented at the Temple University on July 25, 2007.

"Influence of the Structure and Source of Trust-enhancing Arguments on Trusting Belief in B2C e-commerce," presented at the University of Texas in Arlington on February 16, 2007.

 "An Experimental Investigation of Trust Enhancing Features: Comparison of a Store's Trust-Assuring Arguments and a Third Party Certification," presented at MIS Research Workshop at the University of British Columbia on June 13, 2006. (http://mis.commerce.ubc.ca/workshop/schedule.html)

"An Experimental Investigation of Trust Enhancing Features: Comparison of a Store's Trust-Assuring Arguments and a Third Party Certification," presented at a Research Colloquium at the University of New Brunswick in Saint John on April 07, 2006.

"The Effects of Trust-assuring Arguments on Consumers' Trust in Internet stores: an Experimental Investigation," presented at University of New Brunswick, Saint John, Canada Jan. 12, 2005.

"The Effects of Trust-assuring Arguments on Consumers' Trust in Internet stores: an Experimental Investigation," presented at Singapore Management University, Singapore, Aug. 12, 2004.

"The Effect of Trust-Assuring Arguments on Consumer Trust in Internet Stores," presented at California State University at Long Beach, California, Mar. 17, 2004.

"The Effect of Trust-Assuring Arguments on Consumer Trust in Internet Stores," presented in MIS workshop at the University of British Columbia, Vancouver, Canada, Jan. 23, 2003.

"The Effect of Trust-Assuring Arguments on Consumer Trust in Internet Stores," presented in eCommerce Research Group meeting at the University of British Columbia, Vancouver, Canada, Jun. 7, 2002.

"A Review of Trust Related Arguments in Internet Stores," presented in MIS workshop at the University of British Columbia, Vancouver, Canada, Jan. 25, 2002.