Dongmin Kim, PhD

Associate professor

Dongmin KimDr. Kim joined the Faculty of Business Administration in 2005 and is a member of the Electronic Commerce and Management Information Systems.

He received Ph.D. in MIS from University of British Columbia (2005), MBA from Yonsei Graduate School of Business Administration (1998), and B.A. in Economics from Yonsei University (1982). He worked for IBM Korea for 17 years (1982–99). He teaches BA2123 (Introduction to Electronic Commerce), BA3672 (Introduction to Management Information Systems), and MBA7604 (Management Information Systems). Prior to joining the University of New Brunswick, he taught at the University of British Columbia and IBM Korea.

He has served as the chair of the Senate Curriculum Committee, the chair of the Faculty of Business Curriculum Committee, and the coordinator of Research Colloquium.  He is a member of Graduate Academic Unit, Senate Information Services & Systems Committee, Faculty of Business Support Fund Committee.
His main research interest is in evaluating user interface to facilitate business to consumer electronic commerce while his other interests include effective management of anti-spam filters in an organization, information processing, information quality, service quality, and customer satisfaction of information systems.

He has two papers published, two papers accepted in referred journals, and two proceedings and three abstracts published in refereed conferences. Among them, three papers have appeared in or have been accepted by top five MIS (Management Information Systems) journals: Information Systems Research, Journal of MIS, or Communications of the ACM, demonstrating excellent quality of his research. He has received two SSHRC (Social Sciences and Humanities Research Council) research grants (2008 – 2010): a research project titled "The Effects of Web Vendor Interventions on Customer Trust in An Internet Store" ($26,867) as a principal investigator, and another, titled "Determining the Optimal Level of Filtering Spam Mails" ($18,539) as a co-investigator with Dr. Richard Cho. These research grants demonstrate that his research quality and potential are promising and recognized at a national level.

Refereed Journals

  • Kim, D. and Benbasat, I. " Trust-Assuring Arguments in B2C e-commerce: Impact of Content, Source, and Price on Trust," Journal of Management Information Systems, accepted
  • Kim, D. and Benbasat, I. "The Effects of Trust-Assuring Arguments on Consumer Trust in Internet Stores: Application of Toulmin's Model of Argumentation," Information Systems Research (17:3), 2006, pp. 286-300
  • Kim, D. and Benbasat, I. "Designs for Effective Implementation of Trust Assurances in Internet Stores," Communications of ACM, accepted
  • Kim, D. and Benbasat, I. "Trust-Related Arguments in Internet Stores: A Framework for Evaluation," Journal of Electronic Commerce Research (4:2), 2003, pp. 49-64

Books chapters, reviews and reports

  • Kim, D. and others, "Baseline assessment report for PBK (Peace Bank of Korea)," PSS, IBM Korea, 1996

Refereed conference proceedings

  • Kim, D., Wang, W., Benbasat, I. "The Effects of Portal Affiliations and Self-Proclaimed Assurance on Consumer Trust: Investigating Customers' Purpose of Visit as a Moderator [Abstract],"�Proceedings of the Seventh Pre-ICIS HCI Workshop (HCI/MIS'08), Paris, December 2008
  • Kim, H., Suh, K., and Kim, D. "The Effects of Personalized Virtual Model and Voice Chat Support on Presence in Collaborative Online Shopping [Abstract],"�Proceedings of the Seventh Pre-ICIS HCI Workshop (HCI/MIS'08), Paris, December 2008
  • Kim, D. and Benbasat, I. "An Experimental Investigation of Trust Enhancing Features: Comparison of a Store's Trust-Assuring Arguments and a Third Party Certification [Abstract]," Proceedings of Korea Society of Management Information Systems (KMIS), Seoul, Korea, Spring 2006, pp. 467-467 
  • Kim, D. and Benbasat, I. "The Effect of Trust-Assuring Arguments on Consumer Trust in Internet Stores," Proceedings of the International Conference on Information Systems (ICIS), Seattle, Washington, 2003, pp. 767-773
  • Kim, D. "Short Arguments for Seals of Approval and Portal Affiliation: Building Consumer Trust in Online Shopping," Proceedings of the Americas Conference on Information Systems (AMCIS), Tampa, Florida, 2003, pp. 2194-2198 Best Paper Nominee
  • Kim, D. "The Effect of Trust-Assuring Arguments on Consumer Trust in Internet Stores," Proceedings of the Doctoral Consortium of the Americas Conference on Information Systems (AMCIS), Tampa, Florida, 2003, pp. 3332-3337

Refereed conference presentations

  • "The Effects of Portal Affiliations and Self-Proclaimed Assurance on Consumer Trust: Investigating Customers' Purpose of Visit as a Moderator [Abstract],"�Poster presented at the Seventh Pre-ICIS HCI Workshop (HCI/MIS'08), Paris, on December 13, 2008
  • "The Effects of Personalized Virtual Model and Voice Chat Support on Presence in Collaborative Online Shopping [Abstract],"�Poster presented at the Seventh Pre-ICIS HCI Workshop (HCI/MIS'08), Paris, on December 13, 2008
  • "An Experimental Investigation of Trust Enhancing Features: Comparison of a Store's Trust-Assuring Arguments and a Third Party Certification," presented at Korea Society of Management Information Systems (KMIS), Seoul, Korea, on June 16, 2006
  • "The Effect of Trust-Assuring Arguments on Consumer Trust in Internet Stores," presented at ICIS (the International Conference on Information Systems), Seattle, Washington, Dec. 2003
  • "Short Arguments for Seals of Approval and Portal Affiliation: Building Consumer Trust in Online Shopping," presented at AMCIS (the Americas Conference on Information Systems), Tampa, Florida, July, 2003
  • "The Effect of Trust-Assuring Arguments on Consumer Trust in Internet Stores," presented in Doctoral Consortium at AMICS (Americas Conference on Information Systems), Tampa, Florida, July, 2003

Invited presentations

  • "The Effect of Portal Affiliation and Warranty-like Arguments on Initial Trust in B2C e-commerce: Examining Likelihood to Transact with a Store and National Culture as Moderators," presented at MIS Research Workshop at the University of British Columbia on August 14, 2009
  • "Trust-Assuring Arguments in B2C e-Commerce: Impact of Content, Source, and Situational Factors on Trust," presented at State University of New York in Plattsburgh on February 21, 2008
  • "Influence of the Structure and Source of Trust-enhancing Arguments on Trusting Belief in B2C e-commerce," presented at the Temple University on July 25, 2007
  • "Influence of the Structure and Source of Trust-enhancing Arguments on Trusting Belief in B2C e-commerce," presented at the University of Texas in Arlington on February 16, 2007
  •  "An Experimental Investigation of Trust Enhancing Features: Comparison of a Store's Trust-Assuring Arguments and a Third Party Certification," presented at MIS Research Workshop at the University of British Columbia on June 13, 2006. (http://mis.commerce.ubc.ca/workshop/schedule.html)
  • "An Experimental Investigation of Trust Enhancing Features: Comparison of a Store's Trust-Assuring Arguments and a Third Party Certification," presented at a Research Colloquium at the University of New Brunswick in Saint John on April 07, 2006
  • "The Effects of Trust-assuring Arguments on Consumers' Trust in Internet stores: an Experimental Investigation," presented at University of New Brunswick, Saint John, Canada Jan. 12, 2005
  • "The Effects of Trust-assuring Arguments on Consumers' Trust in Internet stores: an Experimental Investigation," presented at Singapore Management University, Singapore, Aug. 12, 2004
  • "The Effect of Trust-Assuring Arguments on Consumer Trust in Internet Stores," presented at California State University at Long Beach, California, Mar. 17, 2004
  •  "The Effect of Trust-Assuring Arguments on Consumer Trust in Internet Stores," presented in MIS workshop at the University of British Columbia, Vancouver, Canada, Jan. 23, 2003
  • "The Effect of Trust-Assuring Arguments on Consumer Trust in Internet Stores," presented in eCommerce Research Group meeting at the University of British Columbia, Vancouver, Canada, Jun. 7, 2002
  • "A Review of Trust Related Arguments in Internet Stores," presented in MIS workshop at the University of British Columbia, Vancouver, Canada, Jan. 25, 2002