This is the UNB ITS Outage RSS Feed.http://www.unb.ca/itsUnscheduled Outage(Wed, 16 May 2012 10:10:29 - Present) UNB's File Drop Facility is currently not working correctly with all versions if Internet Explorer.  With all other browsers File Drop should work properly. UNB Secure File Drop https://es.unb.ca/apps/filedrop/ If you have any questions or concerns please contact the ITS Help Desk at:  helpdesk@unb.ca or 453-5199. http://www.unb.ca/its/outage/?issueid=ZKCh Unscheduled Outage(Tue, 15 May 2012 09:29:25 - Tue, 15 May 2012 09:35:48) UNB's guest wireless network is currently unavailable.  ITS is nvestigating this. If you still have questions or need further help regarding this, please contact help desk at 453-5199 or email helpdesk@unb.ca   http://www.unb.ca/its/outage/?issueid=ZKCg Unscheduled Outage(Mon, 14 May 2012 11:02:56 - Present) ITS is currently in the process of restoring several UNB online services that were temporarily disabled while investigating a security vulnerability; for full details please read the special announcement that was sent to UNB this morning at: http://www.unb.ca/news/epublications/search/view_html.cgi?search_string=&issue=6099 . These online services include web forms, web apps and other online services such as: - Account Activation - CT&D - Student Opinion Surveys - SJ Faculty of Business - Co-op Web Application - Computer Network Registration If you notice issues with any UNB online service, please inform the ITS Help Desk at 453-5199 or helpdesk@unb.ca . http://www.unb.ca/its/outage/?issueid=ZKCf Unscheduled Outage(Mon, 14 May 2012 09:32:27 - Mon, 14 May 2012 11:00:00) UNB's online Admissions Services is unavailable    https://apply.unb.ca/ ITS is currently investigating this issue. If you still have questions or need further help regarding this issue, please contact ITS Help Desk at 453-5199 or email helpdesk@unb.ca.   http://www.unb.ca/its/outage/?issueid=ZKCe Scheduled Outage(Sun, 13 May 2012 06:00:00 - Sun, 13 May 2012 07:00:00) There will be an outage of the Datatel system on the morning of Sunday, May 13th from 6 AM until 7 AM.  This outage is necessary in order to upgrade Datatel UI to the latest version (4.3.2). This new version supports Silverlight 5 and will allow ITS to contact Datatel for additional support, should further connectivity issues be experienced. The only service affected will be direct access to Colleague through Datatel UI. Following this upgrade, before logging in to Datatel UI, please ensure that you see v4.3.2 in the bottom right-hand corner of the Datatel UI login screen.  If you see v4.3 you will need to clear your browser cache prior to login.  Please  contact your Level 1, the ITS Help Desk or follow instructions listed at http://www.wikihow.com/Clear-Your-Browser%27s-Cache if you require assistance. The ITS Help Desk can be contacted at 506-453-5199/helpdesk@unb.ca. http://www.unb.ca/its/outage/?issueid=ZJ-n Unscheduled Outage(Thu, 10 May 2012 11:07:52 - Sun, 13 May 2012 08:00:00) Updating Silverlight may cause Datatel connectivity issues for users.  ITS is currently looking into this. If you have any questions or concerns please contact the ITS Help Desk at:  helpdesk@unb.ca or 453-5199. http://www.unb.ca/its/outage/?issueid=ZJ-m Unscheduled Outage(Wed, 09 May 2012 12:46:19 - Wed, 9 May 2012 13:10:55) Students are currently unable to activate their IT services.  ITS is currently looking into this. If you have any questions or concerns please contact the ITS Help Desk at:  helpdesk@unb.ca or 453-599. http://www.unb.ca/its/outage/?issueid=ZJ-l Scheduled Outage(Tue, 08 May 2012 14:48:11 - Sun, 13 May 2012 06:00:00) The power outage originally scheduled for May 13 from 6 a.m. to 4 p.m. (10 hours), has been postponed until further notice due to a scheduling issue. This outage is the last of three scheduled outages that will allow Facilities Management to install a new generator that will power the ITS data centre in the event of a prolonged power outage. Once rescheduled, a notice will be sent to faculty, staff and students informing you of the new date and time of the outage. If you have any questions, please contact the ITS Help Desk at 453-5199 or helpdesk@unb.ca .   http://www.unb.ca/its/outage/?issueid=ZJ-k Unscheduled Outage(Mon, 07 May 2012 08:00:00 - Mon, 7 May 2012 08:57:04) Some users currently are unable to connect to the network from the HIL Library.  This includes all wireless connectivity.  ITS is looking into this and hopes to have it resolved shortly. If you have any questions or concerns please contact the ITS Help Desk at:  helpdesk@unb.ca or 453-5199. http://www.unb.ca/its/outage/?issueid=ZJ-j Scheduled Outage(Mon, 07 May 2012 07:00:00 - Mon, 7 May 2012 07:15:00) On Monday, May 7 beginning at 7 a.m. there will be a brief fifteen (15) minute internet outage for maintenance purposes. For those on-campus during the outage, there will be continued access to UNB's online resources; however, all other external websites will be unavailable. For those off-campus during the outage, access to UNB's online resources will be unavailable. If you experience any issues after the outage please contact the ITS Help Desk at 453-5199 or helpdesk@unb.ca. http://www.unb.ca/its/outage/?issueid=ZJ-i Scheduled Outage(Sun, 06 May 2012 06:00:00 - Sun, 6 May 2012 16:00:00) On Sunday, May 6 from 6 a.m. to 4 p.m. (10 hours), all IT services will be unavailable during a planned power outage in Head Hall. This outage is the second of three scheduled outages that will allow Facilities Management to install a new generator that will power the ITS data centre in the event of a prolonged power outage. As a result, the following IT services will be unavailable during this time: - the myUNB Portal - Webmail - student connectEd email - library services requiring authentication (log in) - Datatel - WebAdvisor - CMS - eServices - Desire2Learn - Blackboard - Footprints While every attempt is being made to restrict the outage times to reduce impact to faculty, staff and students, extended outages are required due to the complexity and breadth of the work being done. The final targeted outage date that will also affect IT services is Sunday, May 13 from 6 a.m. to 4 p.m.  More information about this outage will be communicated once details have been finalized.   If you have any questions, please contact the ITS Help Desk at 453-519*9 or helpdesk@unb.ca . http://www.unb.ca/its/outage/?issueid=ZJ6m Unscheduled Outage(Thu, 03 May 2012 11:30:00 - Thu, 3 May 2012 12:21:05) Some links in eServices are not working. For example, when a Student logs in and goes to the Financial tab, after clicking on the Fee Statement link nothing loads. This is also affecting the Faculty/Staff eServices. We are investigating the issue. If you have any questions or concerns please contact the ITS Help Desk at 453-5199 or helpdesk@unb.ca. http://www.unb.ca/its/outage/?issueid=ZJ-h