Get IT Help

Online:

Phone/Email/In Person:

This summer, ITS and ISS are transforming how we provide technical support at UNB. As part of this, our Help Desks are now known as the UNB IT Service Desk. Learn more

IT Service Desk

  • Fredericton campus  - All Students, Faculty and Staff
    Harriet Irving Library, Learning Commons
    Phone: (506) 457-2222
    Email: itservicedesk@unb.ca 
    Summer Hours: Winter Hours:
    Monday - Friday: 8:00 a.m. - 4:30 p.m.
    Weekends & Holidays: 10:00 a.m. - 4:30 p.m.
    Monday - Friday : 8:00 a.m. - 8:00 p.m.
    Weekends & Holidays: 10 a.m. - 4:30 p.m.
  • Saint John campus
    • Undergraduate Students
      Hans W. Klohn Commons, First Floor
      Phone: (506) 657-2222
      Email: itservicedesk@unb.ca 
    • Faculty, Staff and Graduate Students
      ITS offices on the third floor of Hazen Hall, room 336
      Phone: (506) 657-2222
      Email: itservicedesk@unb.ca