Voice over Internet Protocol (VoIP)

Setup VoIP Voicemail

Voice over Internet Protocol (or VoIP for short) uses a computer network instead of traditional telephone lines to transmit phone calls.

telephoneKey Benefits of VoIP

  • Huge cost savings to the university
  • Enhanced telephone services for faculty and staff

Cost Savings at UNB Fredericton

  • $4 Million in Overall Savings: After 10 years, the university will see an overall cost savings of $4 million
  • Immediate Cost Reduction: of approximately 15% for UNB Fredericton faculties and departments 
  • 30% Reduction in Previous Costs: UNB Fredericton departments and faculties will see a reduction of approximately 30% in their telecom costs in year 7 of the project

One major benefit of implementing a VoIP solution at UNBF is the dramatic reduction in recurring and usage telecom fees. A VoIP solution provides faculty and staff with voicemail, auto-call attendant/distribution and other features at no cost to the university. One time service charges, such as those related to adding a new number to your department, moving a phone number to a new location on campus, or any other changes to numbers, will be eliminated. Beginning in year 7 of the project, departments and faculties on campus will see about a 30% reduction in telecom costs and after ten years, the university will have saved $4 million.

UNB's Investment in a Robust Network

A VoIP solution requires a robust network to maintain high quality performance and connectivity. UNB has made a significant investment in Fredericton's network infrastructure to ensure VoIP is fully supported. This investment has allowed ITS to begin upgrading the UNB Fredericton campus to build a strong, secure and redundant network to ensure VoIP services are delivered effectively and efficiently. This robust network must be completed prior to implementing UNB Fredericton's VoIP solution.

VoIP Articles in the ITS tidBiTS Blog