Support Staff Employment Opportunity

Lay Patient Navigator

Department of Nursing & Health Sciences UNB Saint John

Competition #:#131-17.18Closing Date:March 1, 2018 4:30pm
Employment Group:P.T.S.U.Salary or Rate:$33,307 - $41,634 Per Annum
Employment Date:(tentative)As soon as possibleHours per Week:Full-Time (36.25 HPW)
Position Length:(tentative)1 Year TermFunding:External Funding


The Lay Patient Navigator (PN) will work directly with the Nurse PN, families and the care team to provide navigational services. The Lay PN will also work closely with the research team, stakeholders and volunteers. The Lay PN is responsible for helping navigate various systems, as well as outreach in relation to the NaviCare/SoinsNavi Centre.
Representative Responsibilities
·    Work with clients that have been triaged by the Nurse PN.
·    Support the Nurse Patient Navigator with navigation tasks for families and the care team.
·    Help families better understand various systems and support them build the tools to navigate these systems.
·    Co-chair family advisory council, which informs the ongoing implementation and evaluation of the navigation centre.
·    Work directly with NaviCare/SoinsNavi peer mentors, who serve as a resource to finding services and programs.
·    Conduct site visits regarding patient/family care coordination and promote the centre, including northern French speaking communities.
·    Participate in outreach opportunities such as co-facilitating webinars, expos or in-person seminars and capacity building.
·    Use social media as agreed upon by the team to build an on-line presence.
·    Actively seek out resources for family and care providers, helping the Nurse PN to maintain a working database.
·    Resources will be kept current, and vetted by the Nurse PN for suitability and reliability.
·    Support the research team as needed.
·    Capture patient/family data that will be shared with the team for program evaluation.
·    Provide the research team with additional information as needed for funding proposals.
·    Diploma in health care preferred. Equivalent education and experience will be considered. Bilingualism is required
(Advanced Plus).
·    Minimum of 1 years’ experience working with providers from multiple disciplines across diverse settings in the care of children with complex health conditions is required.
·    High regard for confidentiality and advocacy for patients and strong interpersonal and collaboration skills.
·    Demonstrate initiative and good judgement that contribute to positive health outcomes.
·    Must be flexible and adapt easily in a dynamic environment. Demonstrate effective clinical competency and critical thinking.
·    Passion for child health and patient/family-centred care.
·    Excellent communication, time management and collaborative skills; respect confidentiality.
·    MS Office, Outlook proficiency.
·    Driver’s license and access to vehicle preferred (occasional travel within NB).
·    Competent oral and written communication (Bilingual French/English) required (Advanced Plus).
The University of New Brunswick is committed to employment equity and fostering diversity within our community and developing an inclusive workplace that reflects the richness of the broader community that we serve. The University welcomes and encourages applications from all qualified individuals who will help us achieve our goals, including women, visible minorities, Aboriginal persons, persons with disabilities, persons of any sexual orientation, gender identity or gender expression. Preference will be given to Canadian citizens and permanent residents of Canada.


For more information, please contact:

UNB Fredericton
Human Resources Room 102
Physics & Admin. Building
Fax: 506-453-4611

UNB Saint John
Financial & Admin. Services
Room 114/115, Oland Hall
Fax: 506-648-5714

We thank all applicants for their interest but wish to advise that only those selected for an interview will be contacted.
Applications will be accepted ONLY until the end of regular business hours on the closing date.