Kris Doucet - 2016 Distinguished Service Award

Kris Doucet began her career with UNB Saint John in 1992 as Library Assistant, Serials, and by 2010 had taken on the daunting role of Administrative Coordinator, ISS (Information Services and Systems).  The ISS unit comprises all library services as well as informational technology inclusive of systems, student technology, educational technology and desktop support, with some 25 staff.

Kris has been a pivotal and instrumental member of the ISS team, coordinating complex budget allocations, facilities needs for the HWKC, project management, meeting and travel schedules for the Director, and serving a wide variety of committees as administrative coordinator.  Her exceptional organizational and project management skills have put her in great demand for projects including:

  • Coordinated UNB Saint John VOIP installation
  • Coordinated UNB Saint John Photocopier transition to new vendor
  • Coordinated Library services move from Ward Chipman to Hans W. Klohn Commons (including coordinating the move of all library stacks; planning and coordinating new office spaces and layout)

In the words of Tracy Allen, Director of the ITS Project Management Office:

“Kris Doucet was instrumental in the UNBSJ VoIP Implementation.  Kris was always at the ready to do whatever task was required to move the project ahead.  She played a key role in collecting telephone requirements from departments, coordinated the ordering and delivery of telephones, answered a multitude of questions from clients, assisted in the development of campus-wide communications, and assisted with defining and implementing the new financial process for VoIP telephone service. It was a pleasure working with such an organized and professional individual.”

Kris’ vision and competence are unparalleled, and her thoughtful and insightful perspective has been valuable in a variety of service roles at UNB including the Joint Occupational Health and Safety Committee. She is a lifelong learner who most recently completed a series of courses with the Canadian Centre for Occupational Health and Safety.  She serves her community of Hampton as well, holding the position of Operations Officer for the town’s Emergency Management Organization since 2011, and also served as a Big Sister 1992-2004.

Kris exemplifies client service and giving of self and is a natural leader.  She is a natural teacher as well, with superb presentation skills and ability to synthesize complex and difficult processes.  Her unerring focus on effective and efficient practice, problem solving and helping others makes it a privilege and a joy to be her colleague.