Student Services Strategic Plan

The Student Services department at the University of New Brunswick, Fredericton Campus, was formed in May 2014. Made up of the former Student Affairs & Services and Residential Life, Campus & Conference Services departments, this new department includes close to 100 fulltime /professional staff, and more than 100 part-time / student staff across 5 divisions: Academic Success, Conference Services, Finance & Operations, Health & Wellness, and Student Life.

When the new department was formed, its Leadership Team - made up of the Senior Director from each of the 5 divisions and the AVP Academic - worked with a consultant and the entire student services team to answer questions about who we are and where we are headed. Through surveys, interviews, discussions, drop-in white board feedback sessions, and planning workshops we created our 3-year strategic plan, which includes:

  • Our Vision, Mission, and Values statements,
  • 15 strategic initiatives across four themes (Risk Management, Resource Management, Communications, and Programming),
  • Goals for each of the 15 strategic initiatives.

Read an overview of the Student Services Strategic Plan.