Campus Emergency Notification System

In the event of an emergency, or campus closure affecting UNB or STU, UNB Security & Traffic will notify students, faculty and staff through a mass emergency notification system.

Let us know how you want to be contacted if there’s an emergency on campus.

Note: The information you provide will not be used for any other purpose other than emergencies and campus closures. It will not be used for promotional purposes, or other university communications. Updating your information with the ERMS system does not update your information with UNB/STU. We ask that you create a separate password from your UNB/STU one.

   

Common questions

Why do we need a campus emergency notification system?

An emergency notification system such as ERMS allows us to contact UNB faculty, staff and students much quicker and more effectively than in the past. It also allows students, faculty and staff to sign up whatever contact information they’d like, so they can receive emergency notification messages by text message or phone call instead of just email communication.

Why do I have to register to get emergency notifications?

By registering for the system, you can submit more contact information to receive more than just emails in the event of an emergency or campus closure.

What type of messages will I receive if I sign up my personal information?

This system will not be used for any purpose other than emergencies and campus closures. You’ll only receive a message if we need you to take action. For example, campus evacuations, lockdowns or asking people to stay away from campus due to weather or an active threat.

How do I sign up for the system?

You should receive a message from the ERMS System asking your to log in and update your ERMS Profile. Use the link in that email for initial access to ERMS. If you have not received this email, or would like it resent to you, please contact security@unb.ca.

How do I update my information if I get a new phone number?

After you establish your profile in ERMS, you can log back in to update your information.

I forget my username/password, what do I do?

If you forgot your pin, go to the login page and click ‘I forgot my PIN.’

Why do I need to create a separate username/password when I already have a UNB one?

ERMS does not use the same account information as other UNB systems. If you change your ERMS password, it will not change your email or network passwords, similarly, if you change your network or email password, it does not affect ERMS. It’s good security practice to use different passwords on different systems. Please note that when you add or change information in ERMS, it is not shared with other UNB systems. For example, if you add a new phone number to ERMS, the Registrar’s Office will not know about that new phone number.

Why don’t I receive text message notifications?

There are a couple reasons why you may not be receiving text messages from the ERMS system:

  1. Your cell phone number needs to be inputted in the SMS field in order to receive text messages. If you inputted your cell phone number, but did not resubmit it in the SMS field when updating your information with the ERMS system, you will not receive text messages.
  2. If you’ve inputted your information correctly and you’re still not receiving text messages, it may be due to security blocks by your cell phone provider. ERMS works with cell phone providers to ensure messages are not being recognized as spam; however, it still happens from time to time.

**Please note that some cell providers charge a fee or have a limit on receiving texts; people should check with their cell phone provider or contract before enrolling in automated systems like ERMS.

Where do I go if I have further questions?

Contact us at security@unb.ca.