Our Services

We offer support for the following IT issues on UNB owned machines (on-campus):

High priority problem - dealt with as soon as possible

  • Nonfunctional computer, monitor
  • Printer problems
  • E-mail problems
  • Network issues


Medium priority - same or next day

  • install/configure new computers/peripherals
  • install software


Lower priority- as time permits or by appointment

  • software training/orientation
  • consultation/referral on computer-related issues
  • consultation on new equipment purchases
  • quoting and purchasing new equipment
  • system backups

 

Recommended Computer System Configurations for UNB Faculty & Staff

For new computers see ITS Buyer's Guide

Supported Software

Standard ITS Supported Software (Windows & Mac)

Supported Hardware

Minimum ITS Supported Hardware (Windows & Mac)

 

Updated March 22, 2011