Disability Management

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DOHS 4220

Instructor: Shelly Bischoff

This course lays out the best practices in the field of disability management (DM), and their application to the case and claim management process. The course also outlines the role of OHS professionals and affiliated stakeholders responsible for DM, and presents appropriate engagement and communication strategies, as well as legislation pertaining to DM.


  1. Introduction to Disability Management in the Workplace
  2. Management and the Law
  3. The Return to Work Process
  4. Disability Benefit Plans
  5. Disability Assessment and Rehabilitation Programs
  6. Preventing Mental Health Disability and Addiction in the Workplace

About the instructor: Shelly Bischoff is Founder and Director of Ptolemy & Associates lnc.. She is a Registered Nurse (SIAST), a Certified Occupational Health Nurse (Grant McEwan College), and a Certified Human Resource Professional and Certified Health and Safety Consultant (CSSP) with over 20 years of experience in the areas of OHS, wellness and disability management, and is a national speaker in these areas of expertise.

Shelly has worked with both public and private sector organizations and implemented a National award-winning disability management program in the municipal sector in 2000. She has served on the Alberta provincial boards of Alberta Motor Association, Governors for Children, McMan Youth, Family & Community Services, and was appointed by the government to the Practice Review Council for the Alberta College and Association of Physical Therapists and Alberta Occupational Health Nurses Association.

Download a PDF document with more detailed information here.