Policies

Refund and attendance guidelines

We have various policies in place for their music, personal & cultural and professional development workshops, seminars and programs. The general guideline applies to all non-credit courses unless specific program guidelines are outlined below.

  1. Payment of tuition
  2. Refunds and withdrawals
  3. Discounts
  4. Participant substitution / transfer between courses
  5. Attendance and participation
  6. Professional program offences
  7. Absence from class(es)
  8. Course cancellations
  9. Parking regulations
  10. Inclement weather cancellation policy
  11. Map of UNB Fredericton campus

1. Payment of tuition

Full payment is due at registration for all non-credit courses. There is no reduction in tuition for students who join the class late or miss class(es). Payment methods vary by course, but can include cash, cheque, debit, credit card (MasterCard, Visa, American Express), online and company purchase order.

The professional development certificate programs do allow for multiple payment options, usually one payment at the start and one mid-way through the program. Details are written on the registration forms for each program.

For Children's camps, tax receipts are given to parents/guardians during the last week of the child's camp. The Government of Canada has a link to their regulations as to how receipts can be used for tax purposes. Please check their site for information.

Back to top

2. Refunds and withdrawal

Refunds, or pro-rated refunds, aren't provided to students who miss one or more classes.

2.1 Leisure Learning and Conservatory courses

The following policies will apply to all adult non-credit courses offered through the Personal and Cultural Enrichment Division, including but not limited to:

  • Leisure Learning courses (excluding Design Works Camps --see Design Works Camp refund policy below)
  • Conservatory courses (excluding Summer Music Camps--see Music Camp refund policy)

Full payment is due at registration. There is no reduction in tuition for students who join the class late or miss class(es). Non-attendance does not constitute official withdrawal. A full refund of the program tuition fee (minus a 15% processing fee for Leisure Learning courses or a $25 processing fee for Conservatory courses) will be issued if requested five business days prior to the beginning of the class. This can be done by phone or in person, but must be confirmed in writing or by email to the College of Extended Learning in Fredericton (extend@unb.ca). Courses are conditional on enrolment. A 100% refund (no processing fee) is issued in the event that a course is cancelled. (Please note: Due to the nature of these courses, courses may be cancelled at short notice.)

Medical Circumstance
For students who are required to discontinue their course/program for medical reasons, a pro-rated amount of the tuition fee will be refunded to the portion of the course/program not yet completed after the withdrawal request is received. 

All medical requests must be made in writing and be fully supported and documented by a practicing medical physician with the Medical Association. (See UNB Undergraduate Calendar for specific allowable medical reasons.)

NOTE: For students 15 years and older, HST will be charged.

All Music and French courses are exempt from HST charges.

2.2 Design Works Camps

  • Children may switch camps at any time before a camp begins, provided an alternative camp space is available.
  • Withdrawals made before June 1st, will receive a full refund minus a $50 processing fee.
  • Withdrawals made after June 1st, will receive a 50% refund.
  • There are no refunds for withdrawals made five business days, before the beginning of a camp, except for medical reasons. All medical requests must be made in writing and be fully supported and documented by a practicing physician with the Medical Association.

Full payment is due at registration. There is no reduction in tuition for students who join a camp late or miss class(es). Non-attendance does not constitute official withdrawal. Withdrawals must be done in person, by email or in writing to the College of Extended Learning in Fredericton. Camps are conditional on enrollment. A full refund is issued in the event that a camp is cancelled.

Medical Circumstance

For students who are required to discontinue their camp program for medical reasons, a pro-rated amount of the tuition fee will be refunded to the portion of the camp not yet completed after the withdrawal request is received. 
All medical requests must be made in writing and be fully supported and documented by a practicing medical physician with the Medical Association. (See UNB Undergraduate Calendar for specific allowable medical reasons.)

NOTE: For students 15 years and older, HST will be charged. 


2.3 Music offerings and camps

  • Full fee will be refunded if application is unsuccessful.
  • Withdrawals made more than 3 weeks (21 days) before camp start date: full refund minus $25 administration fee.
  • Withdrawals made 21 days or less before camp start date: 50% refund.
  • Withdrawal on camp start date or after: no refunds except for medical reasons.
  • All medical requests must be made in writing and be fully supported and documented by a practicing medical physician with the Medical Association.

2.4 Professional development

2.4.1 Seminars/Workshops

  • Participants wishing to withdraw from a seminar must do so in person or in writing to UNB's College of Extended Learning.
  • A 100% refund of the tuition fee less a $50 administration fee will be issued if requested 15 days prior to the start of the seminar. The tuition fee is payable and non-refundable 14 days prior to the start of the seminar.
  • Participant substitutions may be made at any point prior to the start date of the seminar.
  • For seminars that require advance readings and/or assessment preparation, payment must be received before material can be sent to you.
  • Cost for non-returned resource materials and/or completed assessment tools are non-refundable.
  • The University reserves the right to cancel any seminar.  

2.4.2 Schulich certificate programs

  • A full refund will be issued for written cancellations received a minimum of 21 days before the program start date.
  • Written cancellations received after this date will incur an administration charge of $800.
  • Non-attendance or withdrawal after program start date will incur a full program fee.

2.4.3 CEL certificate programs

  • Participants wishing to withdraw from a seminar must do so in person or in writing to UNB's College of Extended Learning.
  • A 100% refund of the tuition fee less a $50 administrative fee will be issued if requested 15 days prior to the start of the seminar.
  • Participant substitutions may be made at any point prior to the start date of the seminar.
  • For seminars that require advance readings and/or assessment preparation, payment must be received before material can be sent to you.
  • Cost for non-returned resource materials and/or completed assessment tools are non-refundable. The university reserves the right to cancel any seminar.

2.4.4 CEL Online Certificate Programs

Requests to withdraw from any of the below programs can be done through email to the program lead

  • Certificate and Diploma in Occupational Health & Safety (unbohs@unb.ca)
  • Certificate in Occupational Health Nursing (ohn@unb.ca)
  • Certificate in Management Essentials (cme@unb.ca)

Withdrawal and Refund Policy per Program

  • Withdrawal prior to accessing online content in first course – refund of full certificate fee paid, less $100 administration fee.
  • Withdrawal after accessing content in first course only – refund of full certificate paid, less $100 administration fee and first course tuition fee.
  • Withdrawal after first course – no refund

Withdrawal and Refund Policy Per Course (includes CRSP Prep Course)

  • Withdrawal prior to accessing online content – refund of full course fee paid less $50 administration fee
  • Withdrawal after accessing content – no refund

Prior Learning Assessment (PLA)

  • No refund under any circumstance

2.5 Open-Entry Online Credit Courses

  • As a for-credit course, withdrawals and refunds are governed, in general, by UNB's University Wide Academic Regulations, as well as the following specific rules for Open-Entry Online Credit Courses.
  • It is the student's responsibility to notify the university in writing if he/she does not intend to complete a course.
  • Students wishing to drop or withdraw from an Open Entry Credit course must fill out and submit the Course Withdrawal Form to the College of Extended Learning. Students are advised not to use the UNB WebAdvisor tool to drop/withdraw from Open Entry Courses as the withdrawal does not get processed if WebAdvisor is used.
  • A course withdrawal form will not be processed after the posting of a course grade, or if the end date of the course has passed. Please email online@unb.ca for further assistance.
  • Refund is based on tuition minus any non-refundable fees. The $100 Online Fee is non-refundable

The following notations on your academic record and refund amounts will apply based on when you submit your course withdrawal form:

0-5 Credit Hour Courses

Dropping a course within first 30 days Withdrawing from a course between day 31- 120 (Between 1 to 4 months)  Withdrawing from a course on 121st + day (after 4 months)
ACADEMIC POLICIES Dropping a course within the first 30 days from the effective course start date*, will result in the course being removed from your academic record. Withdrawing from a course  between the 31st and 120th day from the effective course start date*, will result in a W grade being applied to your academic record.

Withdrawing from a course on/or after the 121st day from the effective course start date*, will result in a WF grade being applied to your academic record.

FINANCIAL POLICIES

Courses dropped within the first 10 days from the effective course start date*, will be eligible for a 100% refund of tuition**.

Courses dropped between the 11th and 30th day from the effective course start date*, will be eligible for an 80% refund of tuition**

Withdrawing from a course beyond the 30th day from the effective course start date*, will not be eligible for a refund.

Withdrawing from a course on/or after the 121st day from the effective course start date*, will not be eligible for a refund.

* All dates are based on the Effective Start Date as noted on your UNB Online Introductory Letter.

** Refund is based on tuition minus any non-refundable fees. The $100 Online Technology Fee is non-refundable.

6 Credit Hour Courses

Dropping a course within first 60 days Withdrawing from a course between day 61- 240 (between 2 to 8 months)  
Withdrawing from a course on 241st + day (after 8 months)
ACADEMIC POLICIES Dropping a course within the first 60 days from the effective course start date*, will result in the course being removed from your academic record. Withdrawing from a course between the 61st and 240th day from the effective course start date*, will result in a W grade being applied to your academic record.

Withdrawing from a course on/or after the 241st day from the effective course start date*, will result in a WF grade being applied to your academic record.

FINANCIAL POLICIES

Courses dropped within the first 30 days from the effective course start date*, will be eligible for a 100% refund of tuition**.

Courses dropped between the 31th and 60th day from the effective course start date*, will be eligible for an 80% refund of tuition**

Withdrawing from a course on/or after the 61st day from the effective course start date*, will not be eligible for a refund.

Withdrawing from a course on/or after the 241st day from the effective course start date*, will not be eligible for a refund.

* All dates are based on the Effective Start Date as noted on your UNB Online Introductory Letter.

** Refund is based on tuition minus any non-refundable fees. The $100 Online Technology Fee is non-refundable.

2.5.3 Exams

  • Students must complete all course requirements, including writing the final exam, on or before their course end date. If they have not written the final exam by this date, they will be issued a final grade of "F" for the course.

    Please note that all exam requests must be submitted at least two weeks in advance of the requested date. Requests submitted less than two weeks in advance will not be guaranteed to be scheduled on the date requested. This may result in a student not being able to write the final exam before their course end date.

The processing of any refunds can take up to 4 to 6 weeks for processing.

Back to top

3. Discounts

Discounts, or a reduction amount of tuition owed by a student, are only offered in limited circumstances.

3.1 Music offerings and camps

A limited number of scholarships are available for students in financial need. Parents wishing to obtain a scholarship for a student must apply in writing to the camp director, attaching a letter stating need with the completed application form. Evaluations will be made following the camp deadline.

Families that send two or more children to a summer camp may be entitled to a family discount. Normally, the first child is regular tuition, the second is 5 per cent (5%) off, the third is 10 per cent (10%), and four or more is 15 per cent (15%) each.

3.2 Professional development

Discounts are given to companies who enroll three or more students at a given time for a single course.

Back to top

4. Participant substitution / transfer between courses

Participants may be substituted or transferred from one non-credit course to another if they meet the criteria for acceptance and if the change doesn't affect the decision to cancel the course. The student may be responsible to pay any additional fees that are related to the change.

4.1 Professional development

4.1.1 Seminar/workshop
Participant substitutions may be made at any point prior to the start date of the seminar.

4.1.2 Schulich certificate programs
Participant substitutions aren't available for certificate programs that are comprised of several modules. If you are unable to attend the program you may transfer to the next session, subject to the 21-day written notification requirement or your organization may name a replacement candidate. Only one module transfer to another session will be permitted (subject to space availability) without penalty. Each subsequent transfer request has a $200 administration fee.

Back to top

5. Attendance and participation

Guideline on class attendance states:

  1. Students are expected to attend all classes, laboratories, tutorials, or other class meetings
  2. Students are also expected to complete all assignments

Students who don't attend class or complete necessary assignments or class requirements will be considered as “non-participating”. Grades or certificate of completion may not be issued if course requirements aren't met.

Back to top

6. Professional program offences

Download UNB College of Extended Learning's procedures for professional program offenses.

Back to top

7. Absence from class(es)

Most class absences should be worked out between the student and the team lead for the program. Because of the compressed nature of CEL workshops/classes, absence from more than one class may be considered unacceptable for course completion and a student may be required to drop the class.

Medical

In a case where a student misses a workshop or seminar for medical reasons, a note of leave may be requested for continuation in the next module or a refund may be issued.

Please refer to section 2 refund and withdrawal guideline.

    7.1 Schulich certificate programs

If a student misses a class for any reason, he/she can attend another offering of that module at any location in Canada that offers the Schulich courses free of charge. The costs related to attending that seminar are at the discretion of the student (travel, lodging, etc).

Back to top

8. Course cancellations

Courses may be cancelled if the minimum enrolment is not met or for various other administrative problems. In the event a cancellation should occur, notice will be given to each participant as quickly as possible.

A full refund will be issued to the participant, or the participant’s payment will be retained by CEL and enrollment in the next offering on the same topic selected by the individual.

Back to top

9. Parking regulations

Parking on campus is permitted in designated areas only (visitor’s parking), but is free after 4:00 p.m. and on the weekends. Daily parking passes for the UNB campus are available at UNB Security, located in the bottom floor of the Wu Centre (6 Duffie Drive), at a cost of $4.00 per day.

Back to top

10. Inclement weather cancellation policy

If the university is closed due to inclement weather, non-credit classes will also be cancelled that day. Closure notifications are found at www.unb.ca.

Course participants will be notified of the date and time of the rescheduled classes at the next class or by telephone/e-mail.

9.1 "No Limits"

As a general rule, if schools in the Fredericton area are closed due to inclement weather, NO LIMITS classes will be cancelled that day.

Back to top